Hampton Manor

Gloucester Road, Delves Lane, Consett DH8 7FA
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Top 20 carehome certificate
9.9 41 Reviews
  • Hampton Manor, Consett
Nestled in a serene neighbourhood, Hampton Manor presents a first class care home designed for older individuals seeking a harmonious blend of comfort, dignity, and independence.

It's clear this establishment is more than a mere residence; it's a vibrant community where every corner tells a story of thoughtful care and attention to detail.

At Hampton Manor, personalisation is at the core of their philosophy, ensuring that the care provided to each resident is as unique as they are. The home features spacious bedrooms, each accompanied by an en suite wet room, offering privacy and convenience to all residents. These rooms aren’t just spaces to rest but are personal sanctuaries where residents can thrive in comfort.

The communal areas are the heartbeat of Hampton Manor, designed to foster a robust social life among residents. Whether it's participating in engaging activities, enjoying the beautifully landscaped gardens, or simply sharing stories, there’s always an opportunity to connect and create lasting memories.

A standout feature of Hampton Manor is its dining experience. The home boasts exquisite dining areas where residents can savour meals not just for their taste but as a social highlight of the day. The in-house catering team takes immense pride in preparing meals that delight the senses, turning meal times into an eagerly awaited part of the day. Residents can also welcome family and friends to join in, making dining at Hampton Manor a warm, communal joy.

In essence, Hampton Manor reshapes the concept of care for older people, striking a perfect balance between personalised care, independence, and a deeply social, engaging living environment.
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Care Provided by Hampton Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1350 – £1400
  • Self-Funded Residential Dementia Care: £1400 – £1450
  • RESPITE Self-Funded Residential Care: £1350 – £1400
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1450

We offer Care for all Local Authority, Local authority with added top up, Self funding and NHS Continuing Healthcare. We have a selection of different rooms. available.

These prices are only a guideline, please contact Hampton Manor to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Arlington Care Group

Person in Charge

  • Kirsty Minchell (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2024
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Parking

  • On site allocated parking

Hampton Manor Reviews (41)

9.9

Hampton Manor has a Review Score of 9.9 (9.868) out of 10, based on 41 reviews in the last 2 years.
Over all time Hampton Manor has 41 reviews.

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Review from Isabel P (Friend of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering this home, the friendly atmosphere greets you. The decor and cleanliness is fabulous. I believe the care is 2nd to none. My friend, being 6 stone, is now 7 stone due to the correct care and attention. I cannot speak highly enough of all concerned. Always a cheery welcome and a smile. Thank
you, and God bless you all.
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Review from Gary C (Son of Resident) published on 29 October 2025 Submitted via Website • Report
Overall Experience 1.0 out of 5
Out late mam was a resident in this " luxury care home" from January 2025 after her dementia gradually got worse, so we decided to put her somewhere where we " thought " she would be safe. Man was quite fit and could move around, walk without any aids.
On 21st May 2025, mam got up at 1.30am and left
her room to go down the corridor, she caught her foot on a hoist that had been left out and fell flat on the floor, the carer came out and phoned 111 and not 999 where she lay for 2hrs before the ambulance arrived.
Mam broke her hip, and had to have an operation, mam was in hospital 6 weeks and never recovered, the home was well understaffed, especially for a dementia floor, was badly managed ( from all levels of management) and the fall was not reported to CQC.
Sadly mam passed away on 30th July 2025. And we believe mam would still be here today if it wasn't for the poor management of this care home , it's under the coroners court case now.
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Review from C T (Daughter of Resident) published on 16 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly, helpful staff. Including cleaners & catering.
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Review from J K (Daughter of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Loving, friendly atmosphere in Hampton Manor. My mother has been well looked after & although she was initially apprehensive about moving into the home, she has settled well & is content. I can't speak highly enough of the staff, surroundings, food and activities. Excellent!
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Review from Linda D (Friend of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I would like very much to, give a huge and 5 star review of the care a dear friend. The staff are absolutely brilliant, caring, empathetic and genuine. The whole staff from seniors to the cleaning staff have endeavoured to make this end of life passing a gentle one
My brother who sat most days has
been given as much care from staff and management, with cups of tea and a caring ear to talk to.
May I say again to all, a huge thank you from both myself and my Brother.
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Review from M B (Daughter of Resident) published on 15 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother came here for respite and ended up turning to permanent care. Amazing staff very clean. We moved her from another home and best decision we've ever made my mind is always at rest now. Can't thank you the team enough
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Review from D S (Son of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to say an enormous thank you to everyone at Hampton Manor for looking after my Mother so well


She spent the last few months of her life in comfort in your wonderful home. It was definitely a home away from home and she loved it from the day she moved in.


I would like to convey to

all the staff my deep appreciation for the attentive and exemplary care shown to her at all times. This care was especially appreciated during her last days.


I am more grateful than I can say. You do an amazing job and it is very much appreciated.


The home was excellent in every way, with a real family atmosphere and nothing too much trouble for the staff. The activities for the residents were excellent. I never dreamt that care homes could be this good until we visited Hampton Manor. Amazing place, Amazing staff and amazing care!

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Review from Louise A (Granddaughter of Resident) published on 29 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Gran has settled in so well. Never did we think she would like it. She LOVES it. All staff are caring, approachable and friendly. She receives the best care we could ever wish for. What a beautiful care home! 5*
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Review from D T (Grandson of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Hampton Manor is an amazing and thriving care home. It caters to its individual residents care and support needs. Care is personalised and person centred. The dementia unit is run by some very experienced and caring staff. My Nanna has been a resident for some time now and is always happy, she has her
favourites. The activities she does on a daily basis keeps her mind and body active.
When you visit, you wouldn't think it was a care home. The environment is so welcoming.
My nanna is content and thriving in her surroundings and because of the friendliness of all she is so settled.
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Review from A B (Grandson of Resident) published on 26 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My grandad is at this care home and I would highly recommend it! The place is extremely clean, modern and the care offered is of an extremely high standard. Management and staff are very attentive and the owners constantly check up on my grandad.
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Review from A S (Son of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too
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Review from K W (Daughter of Resident) published on 24 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.
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Review from M N (Grandson of Resident) published on 13 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely place, I came to visit my grandad and I have to say it's immaculate. The facilities are lovely and the standard of care was great. We were there for their pony event and it was marvellous.
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Review from Keith A (Partner of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has been moved from a home nearby as the last home was unable to meet her needs. This new home is able to do this. Very caring in all ways.
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Review from Michael P (Son-in-law of Resident) published on 3 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always spotlessly clean and the staff are always very friendly and helpful. They are attentive to my mother-in-law's needs and support her in a very professional way. The best care home I have visited.
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Review from M T (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved into Hampton Manor seven weeks ago. She has settled so well and I believe this is due to the wonderful staff. The staff are kind and caring and treat the residents with dignity and respect like they were their own family and always with a smile. Nothing has been too much trouble accommodating
mum's food and drink choices. Lots of varied activities to keep everyone entertained. Mum loves taking part in them all.
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Review from Leanne M (Friend of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The whole place is lovely very clean and all staff are so polite. My family is very happy here which is amazing to hear.
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Review from Pauline H (Daughter of Resident) published on 28 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mam has settled in to Hampton Manor very well. She is joining in with activities and socialising with the other residents and this has improved her mood. The rooms are beautiful and clean the staff are very caring and attentive. All round excellent service. Great to see mam so happy.
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Review from Raymond H (Husband of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant and comfortable environment. The staff are very amenable and positive. Residents are looked after in a diligent and caring way. Problems are minimal because issues are identified quickly and acted upon effectively.
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Review from Margaret C (Relative of Resident) published on 25 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Delighted with every aspect of care. The staff are very sympathetic and very caring. They are so well trained and respond appropriately to all individuals. A calm and loving atmosphere is always apparent.
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Current Review Score: 9.9 (9.868)

Overview of Review Score

The Review Score of 9.9 (9.868) out of 10 for Hampton Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 40 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.868 for Hampton Manor is calculated as follows: ( (448 Excellents x 5) + (35 Goods x 4) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 491 Ratings = 4.868
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Hampton Manor is based on 40 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 40 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

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Kirsty Minchell

Job Title: Home Manager Joined: 2024

Meet Kirsty - Our Compassionate Care Home Manager


She is the heart and soul of Hampton Manor. With over a decade of experience in the management of care, Kirsty combines deep industry knowledge with a warm, personable approach to both leadership and care. Her dedication to creating a welcoming, inclusive environment is evident in every smile, every activity, and every personalised care plan.


Kirsty's expertise isn't just in managing the daily operations with excellence, it's in her ability to connect deeply with our residents, understanding their unique needs and histories, and making them feel truly at home. Her leadership ensures our team delivers the highest standard of care, with a focus on enhancing the quality of life for every resident.


Under Kirsty's guidance, our home is more than a place to live; it's a vibrant community where every resident is valued, respected, and empowered. Join us in celebrating and supporting Kirsty, a true luminary in care home management, who makes Hampton Manor not just a care facility, but a place to call home.

Frequently Asked Questions about Hampton Manor

What types of Care is Hampton Manor registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hampton Manor have?

There are 55 Single Rooms.

What are the Facilities & Services at Hampton Manor?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hampton Manor to the centre of Consett?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hampton Manor to verify any information. View our terms and conditions. Hampton Manor has an Enhanced Service - more info.