Submit a Review for Hampton Manor
Gloucester Road, Delves Lane, Consett, DH8 7FA
View Full Details of Hampton ManorLatest Reviews for Hampton Manor
09 December 2025
Warm, welcoming and helpful. My mum needed care following a fall and chose Hampton Manor as a young friend had said how good it was. She is content and trusts staff who are kind and considerate.
09 December 2025
amazing care home with amazing staff. really friendly and made me feel very welcome. i am very happy my auntie is in their care. it makes me feel very at ease. i sleep so easy at night knowing my dearly beloved is in such good care.
20 November 2025
My father went into Hampton Manor for a trial to see if he would like being in residential care. After the 2 week trial, he decided to make it his permanent home. My dad is 91 years old, fearlessly independent but registered severely blind with walking difficulties. He has only good things to say about all the staff. He can't fault anything (and he would if he could!). He highly praised the care he is given, the exceptional quality of food and the amazing cleanliness of the home. The staff are always helpful when I visit and keep us informed of everything going on with my dad.
16 November 2025
I am very happy knowing my brother is receiving the care and attention that he needs, and that I know that he is safe. The staff are very caring, polite, and they treat everyone with respect. The home is very well equipped and cleaned to a high standard.
11 November 2025
Since Alec moved into Hampton Manor, the staff & management have all been amazing. I feel comfortable & happy that Alec's care is exemplary... Highly recommend Hampton Manor 100%. Great friendly & welcoming atmosphere at all times!
11 November 2025
My wife's mother resides at Hampton Manor and I cannot praise them enough for their care and attention. The care home is a close knit family and they always go above and beyond for their residents. The facilities are great (best in the area), brand new home and very clean.
11 November 2025
My aunt has been living at Hampton Manor for some time now, and I couldn't be happier with the care they receive. The staff are so kind, patient, and genuinely caring - they always take the time to make sure residents feel comfortable and valued. Every visit, I'm greeted with smiles and a warm, homely atmosphere. It's such a comfort knowing my loved one is in such good hands. Thank you to everyone at Hampton Manor for all that you do!
07 November 2025
My mother is being cared for at Hampton Manor, and she is very happy. The staff and management do a wonderful job. I cannot fault the care and kind attention she is given. There are daily activities for the residents, and the overall atmosphere is friendly and welcoming. The management and staff are always professional and attentive, and nothing is too much trouble. Thank you!
30 October 2025
On entering this home, the friendly atmosphere greets you. The decor and cleanliness is fabulous. I believe the care is 2nd to none. My friend, being 6 stone, is now 7 stone due to the correct care and attention. I cannot speak highly enough of all concerned. Always a cheery welcome and a smile. Thank you, and God bless you all.
29 October 2025
Out late mam was a resident in this " luxury care home" from January 2025 after her dementia gradually got worse, so we decided to put her somewhere where we " thought " she would be safe. Man was quite fit and could move around, walk without any aids. On 21st May 2025, mam got up at 1.30am and left her room to go down the corridor, she caught her foot on a hoist that had been left out and fell flat on the floor, the carer came out and phoned 111 and not 999 where she lay for 2hrs before the ambulance arrived. Mam broke her hip, and had to have an operation, mam was in hospital 6 weeks and never recovered, the home was well understaffed, especially for a dementia floor, was badly managed ( from all levels of management) and the fall was not reported to CQC. Sadly mam passed away on 30th July 2025. And we believe mam would still be here today if it wasn't for the poor management of this care home , it's under the coroners court case now.
16 October 2025
Friendly, helpful staff. Including cleaners & catering.
10 October 2025
Loving, friendly atmosphere in Hampton Manor. My mother has been well looked after & although she was initially apprehensive about moving into the home, she has settled well & is content. I can't speak highly enough of the staff, surroundings, food and activities. Excellent!
04 July 2025
I would like very much to, give a huge and 5 star review of the care a dear friend. The staff are absolutely brilliant, caring, empathetic and genuine. The whole staff from seniors to the cleaning staff have endeavoured to make this end of life passing a gentle one My brother who sat most days has been given as much care from staff and management, with cups of tea and a caring ear to talk to. May I say again to all, a huge thank you from both myself and my Brother.
15 April 2025
My mother came here for respite and ended up turning to permanent care. Amazing staff very clean. We moved her from another home and best decision we've ever made my mind is always at rest now. Can't thank you the team enough
03 April 2025
I would like to say an enormous thank you to everyone at Hampton Manor for looking after my Mother so well She spent the last few months of her life in comfort in your wonderful home. It was definitely a home away from home and she loved it from the day she moved in. I would like to convey to all the staff my deep appreciation for the attentive and exemplary care shown to her at all times. This care was especially appreciated during her last days. I am more grateful than I can say. You do an amazing job and it is very much appreciated. The home was excellent in every way, with a real family atmosphere and nothing too much trouble for the staff. The activities for the residents were excellent. I never dreamt that care homes could be this good until we visited Hampton Manor. Amazing place, Amazing staff and amazing care!
29 March 2025
Gran has settled in so well. Never did we think she would like it. She LOVES it. All staff are caring, approachable and friendly. She receives the best care we could ever wish for. What a beautiful care home! 5*
26 March 2025
Hampton Manor is an amazing and thriving care home. It caters to its individual residents care and support needs. Care is personalised and person centred. The dementia unit is run by some very experienced and caring staff. My Nanna has been a resident for some time now and is always happy, she has her favourites. The activities she does on a daily basis keeps her mind and body active. When you visit, you wouldn't think it was a care home. The environment is so welcoming. My nanna is content and thriving in her surroundings and because of the friendliness of all she is so settled.
26 March 2025
My grandad is at this care home and I would highly recommend it! The place is extremely clean, modern and the care offered is of an extremely high standard. Management and staff are very attentive and the owners constantly check up on my grandad.
04 March 2025
I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too
24 January 2025
First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.
Latest Reviews for Hampton Manor
09 December 2025
Warm, welcoming and helpful. My mum needed care following a fall and chose Hampton Manor as a young friend had said how good it was. She is content and trusts staff who are kind and considerate.
09 December 2025
amazing care home with amazing staff. really friendly and made me feel very welcome. i am very happy my auntie is in their care. it makes me feel very at ease. i sleep so easy at night knowing my dearly beloved is in such good care.
20 November 2025
My father went into Hampton Manor for a trial to see if he would like being in residential care. After the 2 week trial, he decided to make it his permanent home. My dad is 91 years old, fearlessly independent but registered severely blind with walking difficulties. He has only good things to say about all the staff. He can't fault anything (and he would if he could!). He highly praised the care he is given, the exceptional quality of food and the amazing cleanliness of the home. The staff are always helpful when I visit and keep us informed of everything going on with my dad.
16 November 2025
I am very happy knowing my brother is receiving the care and attention that he needs, and that I know that he is safe. The staff are very caring, polite, and they treat everyone with respect. The home is very well equipped and cleaned to a high standard.
11 November 2025
Since Alec moved into Hampton Manor, the staff & management have all been amazing. I feel comfortable & happy that Alec's care is exemplary... Highly recommend Hampton Manor 100%. Great friendly & welcoming atmosphere at all times!
11 November 2025
My wife's mother resides at Hampton Manor and I cannot praise them enough for their care and attention. The care home is a close knit family and they always go above and beyond for their residents. The facilities are great (best in the area), brand new home and very clean.
11 November 2025
My aunt has been living at Hampton Manor for some time now, and I couldn't be happier with the care they receive. The staff are so kind, patient, and genuinely caring - they always take the time to make sure residents feel comfortable and valued. Every visit, I'm greeted with smiles and a warm, homely atmosphere. It's such a comfort knowing my loved one is in such good hands. Thank you to everyone at Hampton Manor for all that you do!
07 November 2025
My mother is being cared for at Hampton Manor, and she is very happy. The staff and management do a wonderful job. I cannot fault the care and kind attention she is given. There are daily activities for the residents, and the overall atmosphere is friendly and welcoming. The management and staff are always professional and attentive, and nothing is too much trouble. Thank you!
30 October 2025
On entering this home, the friendly atmosphere greets you. The decor and cleanliness is fabulous. I believe the care is 2nd to none. My friend, being 6 stone, is now 7 stone due to the correct care and attention. I cannot speak highly enough of all concerned. Always a cheery welcome and a smile. Thank you, and God bless you all.
29 October 2025
Out late mam was a resident in this " luxury care home" from January 2025 after her dementia gradually got worse, so we decided to put her somewhere where we " thought " she would be safe. Man was quite fit and could move around, walk without any aids. On 21st May 2025, mam got up at 1.30am and left her room to go down the corridor, she caught her foot on a hoist that had been left out and fell flat on the floor, the carer came out and phoned 111 and not 999 where she lay for 2hrs before the ambulance arrived. Mam broke her hip, and had to have an operation, mam was in hospital 6 weeks and never recovered, the home was well understaffed, especially for a dementia floor, was badly managed ( from all levels of management) and the fall was not reported to CQC. Sadly mam passed away on 30th July 2025. And we believe mam would still be here today if it wasn't for the poor management of this care home , it's under the coroners court case now.
16 October 2025
Friendly, helpful staff. Including cleaners & catering.
10 October 2025
Loving, friendly atmosphere in Hampton Manor. My mother has been well looked after & although she was initially apprehensive about moving into the home, she has settled well & is content. I can't speak highly enough of the staff, surroundings, food and activities. Excellent!
04 July 2025
I would like very much to, give a huge and 5 star review of the care a dear friend. The staff are absolutely brilliant, caring, empathetic and genuine. The whole staff from seniors to the cleaning staff have endeavoured to make this end of life passing a gentle one My brother who sat most days has been given as much care from staff and management, with cups of tea and a caring ear to talk to. May I say again to all, a huge thank you from both myself and my Brother.
15 April 2025
My mother came here for respite and ended up turning to permanent care. Amazing staff very clean. We moved her from another home and best decision we've ever made my mind is always at rest now. Can't thank you the team enough
03 April 2025
I would like to say an enormous thank you to everyone at Hampton Manor for looking after my Mother so well She spent the last few months of her life in comfort in your wonderful home. It was definitely a home away from home and she loved it from the day she moved in. I would like to convey to all the staff my deep appreciation for the attentive and exemplary care shown to her at all times. This care was especially appreciated during her last days. I am more grateful than I can say. You do an amazing job and it is very much appreciated. The home was excellent in every way, with a real family atmosphere and nothing too much trouble for the staff. The activities for the residents were excellent. I never dreamt that care homes could be this good until we visited Hampton Manor. Amazing place, Amazing staff and amazing care!
29 March 2025
Gran has settled in so well. Never did we think she would like it. She LOVES it. All staff are caring, approachable and friendly. She receives the best care we could ever wish for. What a beautiful care home! 5*
26 March 2025
Hampton Manor is an amazing and thriving care home. It caters to its individual residents care and support needs. Care is personalised and person centred. The dementia unit is run by some very experienced and caring staff. My Nanna has been a resident for some time now and is always happy, she has her favourites. The activities she does on a daily basis keeps her mind and body active. When you visit, you wouldn't think it was a care home. The environment is so welcoming. My nanna is content and thriving in her surroundings and because of the friendliness of all she is so settled.
26 March 2025
My grandad is at this care home and I would highly recommend it! The place is extremely clean, modern and the care offered is of an extremely high standard. Management and staff are very attentive and the owners constantly check up on my grandad.
04 March 2025
I love this home! It's definitely and example of one that others should follow. Always something going on and dad really loves it there. The chefs do a good job as food is important to him. Very impressive building and the staff are amazing too
24 January 2025
First time using respite and was very relieved that Mam settled so easily. The staff and management were consistently very friendly and helpful. The building is impressive and very well laid out with sunny day rooms and a relaxed atmosphere.