Submit a Review for Heathlands Care Centre
Crossfell, Bracknell, RG12 7RX
View full details of Heathlands Care CentreLatest Reviews for Heathlands Care Centre
28 January 2026
My husband has been in Heathlands for 3 months and I am so happy with the care he has received with dementia it is difficult for him to accept help also the carers and their staff do a great job. So thank you to them all.
21 January 2026
Heathlands is a small and very welcoming care home. The staff are caring, gentle and friendly. They listened and carried out requests and have become lifelong friends. Medical needs are attended too and there are activities to cover many needs, both physical and mental. Outside entertainment is also
enjoyed. Christmas lunch was exceptionally good, but the food is always good. I would recommend Heathlands.
13 October 2025
My partners Aunt has lived at Heathlands for several years. She was living with complex needs, unable to care for herself or communicate her needs effectively. Everytime we visited it was clear how well she was looked after. Not only her physical but her emotional needs were clearly well met. She
was always clean and well looked after and her response to the care team and nurses showed she was comfortable in their care. The nurses and care team were always welcoming to us as visitors. Infact the entire team. Even their very kind maintaince man who I met on a few occasions was always polite and spoke of her fondly having clearly spent time chatting to her when maintaining her bedroom etc. The home itself is clean and well kept. The corridors are 'dementia friendly' with wall art creating a street scene. They have appropriate equipment such as tilt and space chairs and equipment to support her head and limbs following a stroke, enabling her to comfortably into communal areas.
25 September 2025
Incredible care with dignity and compassion. Not only to the patient but to the whole family. I have the utmost trust and confidence that my friend is in the best possible place and is receiving 100% quality care.
16 September 2025
My wife has been a resident since Feb 2025. Throughout this time, I have found the staff to be not only very caring, as one would expect, but also very friendly and understanding regarding her condition. Management have gone out of their way to help her have periods of enjoyment alongside other
residents, although she is almost totally bedbound.
It is her nature to be contented, but management and staff go out of their way to ensure she stays that way. I have seen a lot of improvements since Feb and hope it continues.
15 September 2025
Have been happy with HCC. The food is excellent, healthy and varied. The staff are caring and kind and keep family members informed about any medical or personal issues. If there are any queries or concerns, these are discussed and acted upon - and doctors or nurses are called upon, if
necessary.
Music and games together with live musicians are encouraged and all the residents enjoy and look forward to these regular activities. Arts and crafts are also part of the day and enjoyed, together with bingo and some ball games are played too. On sunny days the residents are taken into the garden.
Regular daily cleaning takes place with smiling cleaners and care to hygiene is very important and adhered to. The head of maintenance is always on hand assisting and helping - and always chats to all the residents and family members.
Reception/adiminstrator is always friendly and very helpful in all matters helping HCC to run smoothly and efficiently.
15 September 2025
I am extremely satisfied with the care my husband is receiving. The staff are wonderful and nothing is too much trouble.
I don't think my husband could have better care anywhere.
I would highly recommend the home to anyone looking for care.
27 August 2025
Very impressed with the way in which my partner has been looked after, especially through his recent decline and illness. All staff are very caring and helpful, and look after me too when I am visiting. They all go the extra mile to ensure our comfort.
A particular lady on reception is excellent
and another particular member of staff took time out to update us on my partners condition and explained everything so well and clearly.
The facilities are very good and spacious, and the care flexible and adaptive to the individuals needs.
Thank you all so very much; my mind is much more at ease since my partner has been with you over the last 10 months.
29 July 2025
This care home has greatly improved due to the change in management and staff. I seriously considered removing my mother from this home at the beginning of the year, but I am very happy with the care my mum is receiving now. Very well done to the management for turning this home around. Please may
it continue.
16 July 2025
My mum has been at Heathlands for over a year now and has been very happy and settled. The staff seem very caring and go above and beyond to look after Mum. I feel that I have always been listened to when I visit, and the staff always greet me and ask how I am.
09 July 2025
My mother-in-law has been a resident at Heathlands since November 2024. During the last two months, I have seen great improvement in all aspects of the home. Staff are extremely caring and always willing to resolve any issues. My mother-in-law is an extremely fussy eater. I have witnessed staff
offering her 5 different choices of food at meal times. The home is always clean and well maintained. Activities are varied and keep the residents happy and occupied. Great home.
01 July 2025
Visited today with brother-in-law, his wife, & my sister-in-law. A party was taking place to celebrate the horse racing. Lady singer was fantastic and it was obvious the residents were loving it. As always, the carers were interacting continuously with the residents. The party food was enjoyed by
all.
My husband's family doesn't visit often as they live 70 miles away, but I visit him a couple of times a week & am always impressed with the staff.
23 January 2025
My experience was that expertise shown by all the nursing professionals, doing a difficult job, showing compassion, thoughtfulness and great care to my husband during his short stay. They need a medal for what they do. Care manager and her staff all make relatives welcome and well received. I would
recommend this care centre and all involved.
21 May 2024
From the moment my father came into the home the staff made him and my family so very welcome. When I came in the ambulance with him all the staff came to introduce themselves. They have given him so much care and also have supported my family, especially my mother who came in on a daily basis. Dad
wasn't here long, but he, and all the family, have been made to feel so welcome. Everyone on the team I have met has been warm, kind and compassionate. Thank you to all.
02 May 2024
The care home has a lovely welcoming atmosphere. The staff are always welcoming and polite. Mum is treated with dignity and respect and treated as an individual. I always feel she is well cared for and looked after.
30 April 2024
I find the staff at Heathlands very approachable and will deal with any issues straight away. The rooms are lovely and you can personalise them with pictures, photos etc. Food is very good. Staff never make you feel in the way and you can make tea and coffee if you wish.
01 March 2024
I found the home very organised and tidy, the food is good and satisfying.
The staff are excellent.
25 January 2024
My wife has had the best possible care and nursing, medical needs during her stay at Heathlands. The staff are helpful and attentive to her needs and keep me informed on progress regularly.
25 January 2024
The home is well-led, manager is nearly always available, plenty of staff on hand during visiting. Home is clean, pleasant surroundings with a great atmosphere. I'm very happy with the care that my mum receives.
08 December 2023
My mum has been in Heathlands Care Home since May 2022, although it took some time to settle she is now settled in and comfortable with the staff who are always kind and caring.
We didn't want to put our mum in a home but as it was necessary this is the best place she can be.
Latest Reviews for Heathlands Care Centre
28 January 2026
My husband has been in Heathlands for 3 months and I am so happy with the care he has received with dementia it is difficult for him to accept help also the carers and their staff do a great job. So thank you to them all.
21 January 2026
Heathlands is a small and very welcoming care home. The staff are caring, gentle and friendly. They listened and carried out requests and have become lifelong friends. Medical needs are attended too and there are activities to cover many needs, both physical and mental. Outside entertainment is also
enjoyed. Christmas lunch was exceptionally good, but the food is always good. I would recommend Heathlands.
13 October 2025
My partners Aunt has lived at Heathlands for several years. She was living with complex needs, unable to care for herself or communicate her needs effectively. Everytime we visited it was clear how well she was looked after. Not only her physical but her emotional needs were clearly well met. She
was always clean and well looked after and her response to the care team and nurses showed she was comfortable in their care. The nurses and care team were always welcoming to us as visitors. Infact the entire team. Even their very kind maintaince man who I met on a few occasions was always polite and spoke of her fondly having clearly spent time chatting to her when maintaining her bedroom etc. The home itself is clean and well kept. The corridors are 'dementia friendly' with wall art creating a street scene. They have appropriate equipment such as tilt and space chairs and equipment to support her head and limbs following a stroke, enabling her to comfortably into communal areas.
25 September 2025
Incredible care with dignity and compassion. Not only to the patient but to the whole family. I have the utmost trust and confidence that my friend is in the best possible place and is receiving 100% quality care.
16 September 2025
My wife has been a resident since Feb 2025. Throughout this time, I have found the staff to be not only very caring, as one would expect, but also very friendly and understanding regarding her condition. Management have gone out of their way to help her have periods of enjoyment alongside other
residents, although she is almost totally bedbound.
It is her nature to be contented, but management and staff go out of their way to ensure she stays that way. I have seen a lot of improvements since Feb and hope it continues.
15 September 2025
Have been happy with HCC. The food is excellent, healthy and varied. The staff are caring and kind and keep family members informed about any medical or personal issues. If there are any queries or concerns, these are discussed and acted upon - and doctors or nurses are called upon, if
necessary.
Music and games together with live musicians are encouraged and all the residents enjoy and look forward to these regular activities. Arts and crafts are also part of the day and enjoyed, together with bingo and some ball games are played too. On sunny days the residents are taken into the garden.
Regular daily cleaning takes place with smiling cleaners and care to hygiene is very important and adhered to. The head of maintenance is always on hand assisting and helping - and always chats to all the residents and family members.
Reception/adiminstrator is always friendly and very helpful in all matters helping HCC to run smoothly and efficiently.
15 September 2025
I am extremely satisfied with the care my husband is receiving. The staff are wonderful and nothing is too much trouble.
I don't think my husband could have better care anywhere.
I would highly recommend the home to anyone looking for care.
27 August 2025
Very impressed with the way in which my partner has been looked after, especially through his recent decline and illness. All staff are very caring and helpful, and look after me too when I am visiting. They all go the extra mile to ensure our comfort.
A particular lady on reception is excellent
and another particular member of staff took time out to update us on my partners condition and explained everything so well and clearly.
The facilities are very good and spacious, and the care flexible and adaptive to the individuals needs.
Thank you all so very much; my mind is much more at ease since my partner has been with you over the last 10 months.
29 July 2025
This care home has greatly improved due to the change in management and staff. I seriously considered removing my mother from this home at the beginning of the year, but I am very happy with the care my mum is receiving now. Very well done to the management for turning this home around. Please may
it continue.
16 July 2025
My mum has been at Heathlands for over a year now and has been very happy and settled. The staff seem very caring and go above and beyond to look after Mum. I feel that I have always been listened to when I visit, and the staff always greet me and ask how I am.
09 July 2025
My mother-in-law has been a resident at Heathlands since November 2024. During the last two months, I have seen great improvement in all aspects of the home. Staff are extremely caring and always willing to resolve any issues. My mother-in-law is an extremely fussy eater. I have witnessed staff
offering her 5 different choices of food at meal times. The home is always clean and well maintained. Activities are varied and keep the residents happy and occupied. Great home.
01 July 2025
Visited today with brother-in-law, his wife, & my sister-in-law. A party was taking place to celebrate the horse racing. Lady singer was fantastic and it was obvious the residents were loving it. As always, the carers were interacting continuously with the residents. The party food was enjoyed by
all.
My husband's family doesn't visit often as they live 70 miles away, but I visit him a couple of times a week & am always impressed with the staff.
23 January 2025
My experience was that expertise shown by all the nursing professionals, doing a difficult job, showing compassion, thoughtfulness and great care to my husband during his short stay. They need a medal for what they do. Care manager and her staff all make relatives welcome and well received. I would
recommend this care centre and all involved.
21 May 2024
From the moment my father came into the home the staff made him and my family so very welcome. When I came in the ambulance with him all the staff came to introduce themselves. They have given him so much care and also have supported my family, especially my mother who came in on a daily basis. Dad
wasn't here long, but he, and all the family, have been made to feel so welcome. Everyone on the team I have met has been warm, kind and compassionate. Thank you to all.
02 May 2024
The care home has a lovely welcoming atmosphere. The staff are always welcoming and polite. Mum is treated with dignity and respect and treated as an individual. I always feel she is well cared for and looked after.
30 April 2024
I find the staff at Heathlands very approachable and will deal with any issues straight away. The rooms are lovely and you can personalise them with pictures, photos etc. Food is very good. Staff never make you feel in the way and you can make tea and coffee if you wish.
01 March 2024
I found the home very organised and tidy, the food is good and satisfying.
The staff are excellent.
25 January 2024
My wife has had the best possible care and nursing, medical needs during her stay at Heathlands. The staff are helpful and attentive to her needs and keep me informed on progress regularly.
25 January 2024
The home is well-led, manager is nearly always available, plenty of staff on hand during visiting. Home is clean, pleasant surroundings with a great atmosphere. I'm very happy with the care that my mum receives.
08 December 2023
My mum has been in Heathlands Care Home since May 2022, although it took some time to settle she is now settled in and comfortable with the staff who are always kind and caring.
We didn't want to put our mum in a home but as it was necessary this is the best place she can be.