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Heathlands Care Centre

Crossfell, Bracknell, Berkshire RG12 7RX
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Heathlands Care Centre offers people residential care as well as nursing and dementia care and care for young, disabled adults in a modern, purpose built 46 bed-building in Bracknell.

The home has three floors, each with a lounge and dining room as well as a quiet room.

Their bedrooms are ensuite and have a 24-hour call system.

Residents are welcome to personalise their bedrooms with their own possessions so they feel more at...  

Care Provided by Heathlands Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,700 - £1,900£1,800 - £1,997
Residential Dementia Care£1,700 - £1,900£1,800 - £2,000
Nursing Care£1,700 - £1,899£1,800 - £2,000
Nursing Dementia Care£1,700 - £1,900£1,800 - £1,998

Contact Heathlands Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jitto Joseph(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021

Room Information

  • Single Rooms (46)
  • Single Rooms with ensuite Wet Room (46)

Heathlands Care Centre Reviews (25)

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9.4

Heathlands Care Centre has a Review Score of 9.4 (9.415) out of 10, based on 14 reviews in the last 2 years. Over all time Heathlands Care Centre has 25 reviews.

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Review from L B (Wife of Resident) published on 21 April 2026 Submitted via Postal Card
Overall Experience

Heathlands is a small care home with friendly, caring staff. The food is good, and if you have any concerns, the management will always sort them out.

Reply from Tina Corney, Administrator at Heathlands Care Centre
Thank you for your lovely review!

We pride ourselves on making Heathlands a great place to live in and work at.

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Review from David L (Son of Resident) published on 20 April 2026 Submitted via Postal Card
Overall Experience

I have been visiting my dad in your care home for 18 months now. The issues I would like to mention are that the food varies in quality. When he pushes the call bell for attention, he can be waiting at times up to almost an hour. He finds this really humiliating. Apart from these serious items, he is quite happy.

Reply from Tina Corney, Administrator at Heathlands Care Centre
Thank you for your feedback.
I know that you are overall quite happy with Heathlands Care Centre and that we are addressing your personal preferences on the menu with our wonderful Chef and his team.

We are also checking on the call bell with our care staff.

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Review from J B (Wife of Resident) published on 28 January 2026 Submitted via Postal Card
Overall Experience

My husband has been in Heathlands for 3 months and I am so happy with the care he has received with dementia it is difficult for him to accept help also the carers and their staff do a great job. So thank you to them all.

Reply from Tina Corney, Administrator at Heathlands Care Centre
Thank you for your lovely review!
Change is always difficult but all of our staff are trained to help and support all residents at Heathlands to settle in and to enjoy their time here.

Your husband enjoys all of the entertainment we have here and takes part in many of the activities.

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Review from Sarah E (Relative of Resident) published on 13 October 2025 Submitted via Website
Overall Experience

My partners Aunt has lived at Heathlands for several years. She was living with complex needs, unable to care for herself or communicate her needs effectively. Everytime we visited it was clear how well she was looked after. Not only her physical but her emotional needs were clearly well met. She was always clean and well looked after and her response to the care team and nurses showed she was comfortable in their care. The nurses and care team were always welcoming to us as visitors. Infact the entire team. Even their very kind maintaince man who I met on a few occasions was always polite and spoke of her fondly having clearly spent time chatting to her when maintaining her bedroom etc. The home itself is clean and well kept. The corridors are 'dementia friendly' with wall art creating a street scene. They have appropriate equipment such as tilt and space chairs and equipment to support her head and limbs following a stroke, enabling her to comfortably into communal areas.

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Review from C R (Friend of Resident) published on 25 September 2025 Submitted via Postal Card
Overall Experience

Incredible care with dignity and compassion. Not only to the patient but to the whole family. I have the utmost trust and confidence that my friend is in the best possible place and is receiving 100% quality care.

Reply from Jitto Joseph, Home Manager at Heathlands Care Centre

Thank you very much for your kind words. We are committed to support our residents and make the experience of being at The Heathlands memorable for everyone.

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Review from S W (Husband of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience
My wife has been a resident since Feb 2025. Throughout this time, I have found the staff to be not only very caring, as one would expect, but also very friendly and understanding regarding her condition. Management have gone out of their way to help her have periods of enjoyment alongside other residents, although she is almost totally bedbound.

It is her nature to be contented, but management and staff go out of their way to ensure she stays that way. I have seen a lot of improvements since Feb and hope it continues.

Reply from Tina Corney, Administrator at Heathlands Care Centre

Thank you so much for your review!We try very hard to ensure that all of our residents get the best care and support that we can give.We have made improvements and continue to work hard to ensure that we provide great care, lots of entertainment, wonderful food and a secure and happy environment.

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Review from P H (Son of Resident) published on 15 September 2025 Submitted via Website
Overall Experience
Have been happy with HCC. The food is excellent, healthy and varied. The staff are caring and kind and keep family members informed about any medical or personal issues. If there are any queries or concerns, these are discussed and acted upon - and doctors or nurses are called upon, if necessary.
Music and games together with live musicians are encouraged and all the residents enjoy and look forward to these regular activities. Arts and crafts are also part of the day and enjoyed, together with bingo and some ball games are played too. On sunny days the residents are taken into the garden.
Regular daily cleaning takes place with smiling cleaners and care to hygiene is very important and adhered to. The head of maintenance is always on hand assisting and helping - and always chats to all the residents and family members.

Reception/adiminstrator is always friendly and very helpful in all matters helping HCC to run smoothly and efficiently.

Reply from Tina Corney, Administrator at Heathlands Care Centre

What a lovely review!We all try our absolute best to bring fun and joy to all of our residents. Our kitchen team and domestics are an asset to Heathlands and our Manager is very proud of our garden and the vegetables grown this year, which has been enjoyed by all!

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Review from May E (Wife of Resident) published on 15 September 2025 Submitted via Postal Card
Overall Experience
I am extremely satisfied with the care my husband is receiving. The staff are wonderful and nothing is too much trouble.
I don't think my husband could have better care anywhere.

I would highly recommend the home to anyone looking for care.

Reply from Tina Corney, Administrator at Heathlands Care Centre

Thank you so much for your kind review!Our Health Care Assistants do a grand job and I am glad they have got such high praise from you!

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Review from Terri R (Partner of Resident) published on 27 August 2025 Submitted via Website
Overall Experience
Very impressed with the way in which my partner has been looked after, especially through his recent decline and illness. All staff are very caring and helpful, and look after me too when I am visiting. They all go the extra mile to ensure our comfort.
A particular lady on reception is excellent and another particular member of staff took time out to update us on my partners condition and explained everything so well and clearly.
The facilities are very good and spacious, and the care flexible and adaptive to the individuals needs.

Thank you all so very much; my mind is much more at ease since my partner has been with you over the last 10 months.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

Thank you so much for your wonderful review.It is an absolute pleasure to have your loved one within our home and the visits from your family.

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Review from Lyn J (Daughter of Resident) published on 29 July 2025 Submitted via Postal Card
Overall Experience

This care home has greatly improved due to the change in management and staff. I seriously considered removing my mother from this home at the beginning of the year, but I am very happy with the care my mum is receiving now. Very well done to the management for turning this home around. Please may it continue.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you for your review.It is a real pleasure to have your mum as a resident with us!I am glad that you can see the hard work being put into Heathlands to make our care home a wonderful place to reside at.

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Review from Patricia B (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card
Overall Experience

My mum has been at Heathlands for over a year now and has been very happy and settled. The staff seem very caring and go above and beyond to look after Mum. I feel that I have always been listened to when I visit, and the staff always greet me and ask how I am.

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Review from Jean B (Daughter-in-law of Resident) published on 9 July 2025 Submitted via Postal Card
Overall Experience

My mother-in-law has been a resident at Heathlands since November 2024. During the last two months, I have seen great improvement in all aspects of the home. Staff are extremely caring and always willing to resolve any issues. My mother-in-law is an extremely fussy eater. I have witnessed staff offering her 5 different choices of food at meal times. The home is always clean and well maintained. Activities are varied and keep the residents happy and occupied. Great home.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you so much for your lovely review.Your mother-in law is a wonderful lady!We are all very proud of the work being done at Heathlands to ensure all of our residents have a wonderful time here.

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Review from Janet P (Wife of Resident) published on 1 July 2025 Submitted via Postal Card
Overall Experience
Visited today with brother-in-law, his wife, & my sister-in-law. A party was taking place to celebrate the horse racing. Lady singer was fantastic and it was obvious the residents were loving it. As always, the carers were interacting continuously with the residents. The party food was enjoyed by all.

My husband's family doesn't visit often as they live 70 miles away, but I visit him a couple of times a week & am always impressed with the staff.

Reply from Administrator, Administrator at Heathlands Care Centre

Thank you so much for your wonderful review!Everyone enjoyed the day and we look forward to the next events we have planned, including Wimbledon, BBQ and entertainment in the garden.

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Review from P G (Wife of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

My experience was that expertise shown by all the nursing professionals, doing a difficult job, showing compassion, thoughtfulness and great care to my husband during his short stay. They need a medal for what they do. Care manager and her staff all make relatives welcome and well received. I would recommend this care centre and all involved.

Reply from D Rapson, Manager at Heathlands Care Centre

Thank you so much for your kind review! It was an absolute pleasure caring for your husband and having you visit the home. Best Wishes for the future!

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Review from A M (Daughter of Resident) published on 21 May 2024 Submitted via Postal Card
Overall Experience

From the moment my father came into the home the staff made him and my family so very welcome. When I came in the ambulance with him all the staff came to introduce themselves. They have given him so much care and also have supported my family, especially my mother who came in on a daily basis. Dad wasn't here long, but he, and all the family, have been made to feel so welcome. Everyone on the team I have met has been warm, kind and compassionate. Thank you to all.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

Thank you so much for your kind words and having trust in our care team for your loved ones.

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Review from P E (Daughter of Resident) published on 2 May 2024 Submitted via Postal Card
Overall Experience

The care home has a lovely welcoming atmosphere. The staff are always welcoming and polite. Mum is treated with dignity and respect and treated as an individual. I always feel she is well cared for and looked after.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

Thank you so much for your kind words and having trust in our care team for your loved one.

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Review from L J (Daughter of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

I find the staff at Heathlands very approachable and will deal with any issues straight away. The rooms are lovely and you can personalise them with pictures, photos etc. Food is very good. Staff never make you feel in the way and you can make tea and coffee if you wish.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

Thank You so much for your kind words. We are grateful to have your Loved ones with us. Thank you for your trust in our care team.

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Review from George K (Husband of Resident) published on 1 March 2024 Submitted via Postal Card
Overall Experience
I found the home very organised and tidy, the food is good and satisfying.

The staff are excellent.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

We want to take a moment to express our sincere gratitude for the trust you have placed in us by entrusting the care of your wife to Heathlands Care Centre. We understand how important it is to ensure the well-being and happiness of your loved ones, and we are truly honoured that you have chosen us...  

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Review from Barry B (Husband of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

My wife has had the best possible care and nursing, medical needs during her stay at Heathlands. The staff are helpful and attentive to her needs and keep me informed on progress regularly.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

On behalf of the entire Heathlands team, I want to express our deepest gratitude for entrusting us with the care of your beloved wife. It is an honour to be chosen as the place where your loved one will receive the care and attention she deserves. We understand the trust you've placed in us, and we...  

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Review from Barbara M (Daughter of Resident) published on 25 January 2024 Submitted via Postal Card
Overall Experience

The home is well-led, manager is nearly always available, plenty of staff on hand during visiting. Home is clean, pleasant surroundings with a great atmosphere. I'm very happy with the care that my mum receives.

Reply from Debosmita Dey, Administrator at Heathlands Care Centre

I wanted to express my heartfelt gratitude for the wonderful feedback you shared about Heathlands Care Centre. Your kind words mean a lot to us, and we're thrilled to hear that your mum is receiving excellent care. Knowing that you find the home well-led, with a readily available manager and plenty...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 October 2025
Overall
Requires improvement
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Heathlands Care Centre.

Accreditations

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Meet the Team (0)

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Frequently Asked Questions about Heathlands Care Centre

What types of Care is Heathlands Care Centre registered for?

Older Person Care, Dementia, Mental Health Condition, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Heathlands Care Centre have?

There are 46 Single Rooms.

What are the Facilities & Services at Heathlands Care Centre?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Heathlands Care Centre to the centre of Bracknell?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

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