Heathlands Care Centre offers people residential care as well as nursing and dementia care and care for young, disabled adults in a modern, purpose built 46 bed-building in Bracknell.
The home has three floors, each with a lounge and dining room as well as a quiet room.
Their bedrooms are ensuite and have a 24-hour call system.
Residents are welcome to personalise their bedrooms with their own possessions so they feel more at...
Care Provided by Heathlands Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 46 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Heathlands Care Centre for full pricing details and T&Cs.
Contact Heathlands Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Windsar Care Ltd
- Private Owned
Person in charge
- Jitto Joseph(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2021
Room Information
- Single Rooms (46)
- Single Rooms with ensuite Wet Room (46)
Heathlands Care Centre Reviews (25)
Heathlands Care Centre has a Review Score of 9.4 (9.415) out of 10, based on 14 reviews in the last 2 years.
Over all time Heathlands Care Centre has 25 reviews.
Heathlands is a small care home with friendly, caring staff. The food is good, and if you have any concerns, the management will always sort them out.
We pride ourselves on making Heathlands a great place to live in and work at.
I have been visiting my dad in your care home for 18 months now. The issues I would like to mention are that the food varies in quality. When he pushes the call bell for attention, he can be waiting at times up to almost an hour. He finds this really humiliating. Apart from these serious items, he is quite happy.
I know that you are overall quite happy with Heathlands Care Centre and that we are addressing your personal preferences on the menu with our wonderful Chef and his team.
We are also checking on the call bell with our care staff.
My husband has been in Heathlands for 3 months and I am so happy with the care he has received with dementia it is difficult for him to accept help also the carers and their staff do a great job. So thank you to them all.
Change is always difficult but all of our staff are trained to help and support all residents at Heathlands to settle in and to enjoy their time here.
Your husband enjoys all of the entertainment we have here and takes part in many of the activities.
My partners Aunt has lived at Heathlands for several years. She was living with complex needs, unable to care for herself or communicate her needs effectively. Everytime we visited it was clear how well she was looked after. Not only her physical but her emotional needs were clearly well met. She was always clean and well looked after and her response to the care team and nurses showed she was comfortable in their care. The nurses and care team were always welcoming to us as visitors. Infact the entire team. Even their very kind maintaince man who I met on a few occasions was always polite and spoke of her fondly having clearly spent time chatting to her when maintaining her bedroom etc. The home itself is clean and well kept. The corridors are 'dementia friendly' with wall art creating a street scene. They have appropriate equipment such as tilt and space chairs and equipment to support her head and limbs following a stroke, enabling her to comfortably into communal areas.
Incredible care with dignity and compassion. Not only to the patient but to the whole family. I have the utmost trust and confidence that my friend is in the best possible place and is receiving 100% quality care.
Thank you very much for your kind words. We are committed to support our residents and make the experience of being at The Heathlands memorable for everyone.
It is her nature to be contented, but management and staff go out of their way to ensure she stays that way. I have seen a lot of improvements since Feb and hope it continues.
Thank you so much for your review!We try very hard to ensure that all of our residents get the best care and support that we can give.We have made improvements and continue to work hard to ensure that we provide great care, lots of entertainment, wonderful food and a secure and happy environment.
Music and games together with live musicians are encouraged and all the residents enjoy and look forward to these regular activities. Arts and crafts are also part of the day and enjoyed, together with bingo and some ball games are played too. On sunny days the residents are taken into the garden.
Regular daily cleaning takes place with smiling cleaners and care to hygiene is very important and adhered to. The head of maintenance is always on hand assisting and helping - and always chats to all the residents and family members.
Reception/adiminstrator is always friendly and very helpful in all matters helping HCC to run smoothly and efficiently.
What a lovely review!We all try our absolute best to bring fun and joy to all of our residents. Our kitchen team and domestics are an asset to Heathlands and our Manager is very proud of our garden and the vegetables grown this year, which has been enjoyed by all!
I don't think my husband could have better care anywhere.
I would highly recommend the home to anyone looking for care.
Thank you so much for your kind review!Our Health Care Assistants do a grand job and I am glad they have got such high praise from you!
A particular lady on reception is excellent and another particular member of staff took time out to update us on my partners condition and explained everything so well and clearly.
The facilities are very good and spacious, and the care flexible and adaptive to the individuals needs.
Thank you all so very much; my mind is much more at ease since my partner has been with you over the last 10 months.
Thank you so much for your wonderful review.It is an absolute pleasure to have your loved one within our home and the visits from your family.
This care home has greatly improved due to the change in management and staff. I seriously considered removing my mother from this home at the beginning of the year, but I am very happy with the care my mum is receiving now. Very well done to the management for turning this home around. Please may it continue.
Thank you for your review.It is a real pleasure to have your mum as a resident with us!I am glad that you can see the hard work being put into Heathlands to make our care home a wonderful place to reside at.
My mum has been at Heathlands for over a year now and has been very happy and settled. The staff seem very caring and go above and beyond to look after Mum. I feel that I have always been listened to when I visit, and the staff always greet me and ask how I am.
My mother-in-law has been a resident at Heathlands since November 2024. During the last two months, I have seen great improvement in all aspects of the home. Staff are extremely caring and always willing to resolve any issues. My mother-in-law is an extremely fussy eater. I have witnessed staff offering her 5 different choices of food at meal times. The home is always clean and well maintained. Activities are varied and keep the residents happy and occupied. Great home.
Thank you so much for your lovely review.Your mother-in law is a wonderful lady!We are all very proud of the work being done at Heathlands to ensure all of our residents have a wonderful time here.
My husband's family doesn't visit often as they live 70 miles away, but I visit him a couple of times a week & am always impressed with the staff.
Thank you so much for your wonderful review!Everyone enjoyed the day and we look forward to the next events we have planned, including Wimbledon, BBQ and entertainment in the garden.
My experience was that expertise shown by all the nursing professionals, doing a difficult job, showing compassion, thoughtfulness and great care to my husband during his short stay. They need a medal for what they do. Care manager and her staff all make relatives welcome and well received. I would recommend this care centre and all involved.
Thank you so much for your kind review! It was an absolute pleasure caring for your husband and having you visit the home. Best Wishes for the future!
From the moment my father came into the home the staff made him and my family so very welcome. When I came in the ambulance with him all the staff came to introduce themselves. They have given him so much care and also have supported my family, especially my mother who came in on a daily basis. Dad wasn't here long, but he, and all the family, have been made to feel so welcome. Everyone on the team I have met has been warm, kind and compassionate. Thank you to all.
Thank you so much for your kind words and having trust in our care team for your loved ones.
The care home has a lovely welcoming atmosphere. The staff are always welcoming and polite. Mum is treated with dignity and respect and treated as an individual. I always feel she is well cared for and looked after.
Thank you so much for your kind words and having trust in our care team for your loved one.
I find the staff at Heathlands very approachable and will deal with any issues straight away. The rooms are lovely and you can personalise them with pictures, photos etc. Food is very good. Staff never make you feel in the way and you can make tea and coffee if you wish.
Thank You so much for your kind words. We are grateful to have your Loved ones with us. Thank you for your trust in our care team.
The staff are excellent.
We want to take a moment to express our sincere gratitude for the trust you have placed in us by entrusting the care of your wife to Heathlands Care Centre. We understand how important it is to ensure the well-being and happiness of your loved ones, and we are truly honoured that you have chosen us...
My wife has had the best possible care and nursing, medical needs during her stay at Heathlands. The staff are helpful and attentive to her needs and keep me informed on progress regularly.
On behalf of the entire Heathlands team, I want to express our deepest gratitude for entrusting us with the care of your beloved wife. It is an honour to be chosen as the place where your loved one will receive the care and attention she deserves. We understand the trust you've placed in us, and we...
The home is well-led, manager is nearly always available, plenty of staff on hand during visiting. Home is clean, pleasant surroundings with a great atmosphere. I'm very happy with the care that my mum receives.
I wanted to express my heartfelt gratitude for the wonderful feedback you shared about Heathlands Care Centre. Your kind words mean a lot to us, and we're thrilled to hear that your mum is receiving excellent care. Knowing that you find the home well-led, with a readily available manager and plenty...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 31 October 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Heathlands Care Centre.
There are no upcoming events for Heathlands Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Heathlands Care Centre.
Accreditations
There are no accreditations posted yet for Heathlands Care Centre.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Heathlands Care Centre
What types of Care is Heathlands Care Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Heathlands Care Centre have?
There are 46 Single Rooms.
What are the Facilities & Services at Heathlands Care Centre?
Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Heathlands Care Centre to the centre of Bracknell?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
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