Heathlands Care Centre

Crossfell, Bracknell RG12 7RX
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9.6 22 Reviews
  • Heathlands Care Centre, Bracknell
Heathlands Care Centre offers people residential care as well as nursing and dementia care and care for young, disabled adults in a modern, purpose built 46 bed-building in Bracknell.

The home has three floors, each with a lounge and dining room as well as a quiet room.

Their bedrooms are ensuite and have a 24-hour call system.

Residents are welcome to personalise their bedrooms with their own possessions so they feel more at home in their surroundings.

Residents can also enjoy some fresh air in the landscaped garden that is all on one level with a BBQ area.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1700 – £1900
  • Self-Funded Residential Dementia Care: £1700 – £1900
  • Self-Funded Nursing Care: £1700 – £1899
  • Self-Funded Nursing Dementia Care: £1700 – £1900
  • RESPITE Self-Funded Residential Care: £1800 – £1997
  • RESPITE Self-Funded Residential Dementia Care: £1800 – £2000
  • RESPITE Self-Funded Nursing Care: £1800 – £2000
  • RESPITE Self-Funded Nursing Dementia Care: £1800 – £1998

These prices are only a guideline, please contact Heathlands Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Jitto Joseph (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2021

Room Information

  • Single Rooms (46)
  • Single Rooms with Ensuite Wet Room (46)

Heathlands Care Centre Reviews (22)

9.6

Heathlands Care Centre has a Review Score of 9.6 (9.639) out of 10, based on 20 reviews in the last 2 years.
Over all time Heathlands Care Centre has 22 reviews.

Overall Experience
  • 14
  • 8
  • 0
  • 0
  • 0
Date Published
  • 22
  • 9
  • 10
  • 20
  • 2
Reviewer Connection to Heathlands Care Centre
  • 9
  • 5
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 22, showing 21-22
Review from Elaine B (Daughter of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am happy that the communication problems we had a few months ago have been resolved, and we have seen improvement. We had a meeting with the home manager, who arranged for staff to call me regularly to come in and see my mum at any time. The manager and her team do not make me feel I am in the way;
they have accepted me as part of them and see me as someone that is there to support in caring for my mum. The home update me on my mum's care and health before I asked them, and I am happy that they are caring. The care home is more family-orientated. We are happy to come in at any time and get involved. We can walk in and say hello to everyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Partner of Resident) published on 12 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
There has been a dynamic change in this care home. The staff are more caring, and they have meetings about my wife and get me involved; even when I am not available, they will ring and let me know. The food is amazing and better than in a 5-star hotel restaurant. My wife looks very happy in the home.
The care manager seems to be on top of everything, and she coordinates her team well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.6 (9.639)

Overview of Review Score

The Review Score of 9.6 (9.639) out of 10 for Heathlands Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.639 for Heathlands Care Centre is calculated as follows: ( (153 Excellents x 5) + (76 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 233 Ratings = 4.639
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Heathlands Care Centre is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Nov 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Requires improvement
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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