Submit a Review for Lady Jane Court Care Home - Avery Healthcare
1 Monsell Drive, Leicester, LE2 8PP
View Full Details of Lady Jane Court Care Home - Avery HealthcareLatest Reviews for Lady Jane Court Care Home - Avery Healthcare
05 December 2025
Mum moved in for some respite three weeks ago and has settled very quickly. We are making her stay permanent as she is very happy at Lady Jane, and is so well looked after. Very much what she needs as she has vascular dementia. She looks the best she's looked in years, and is warm, content and stimulated. The carers and team members couldn't do more for her, or for us when we visit. The home is bright, comfortable, clean and takes care of mums every needs. We would very much recommend Lady Jane to anyone, either for respite or long term stays.
26 November 2025
Very happy, feel safe, excellent staff.
03 November 2025
My mum has been a resident since 2024. It has been a worrying time for our family but we shouldn't have, because this place has been wonderful experience for us all. Seeing how comfortable they made my mother nothings too much trouble treat her so respectfully never have to worry if she's ok the staff are such a pleasure to know we thank you all for the care you have shown.
29 July 2025
Husband. 21st June 2025. All good.
24 July 2025
I can't thank all the care team at Lady Jane Court enough. Their support was above and beyond for both my dad, who was at end of life care, and to us as a family. All staff were professional, polite, caring and attentive at all times.
17 June 2025
Both of my parents are residents, they are happy and well looked after. They have different needs which are met with the same amount of care and concern. All of the staff are friendly and caring, not just the carers. Visitors are made to feel welcome. The home offers many facilities along with excellent medical care. Various activities are offered to stimulate and keep the residents active. One of which was a visit from the therapy animals, that was well received.
02 June 2025
Grandma is looked after very well, is treated with respect and dignity. Her room is like a hotel room and staff are knowledgeable about her present situation and catch things such as UTI's early on.
11 March 2025
A very good care home, but expensive (as they all are). They have looked after mum very well for the past 20 months, as her dementia gets worse. A great improvement on dementia floor means that residents are rarely left alone in the lounge any more - unless there is a real emergency!! Most of the carers are excellent or outstanding, and the rest of the staff are welcoming, caring, and all make the effort to speak to residents and families. One concern is items going missing mum has lost glasses and numerous hearing aids, as well as two shawls that were brought in for her.
04 March 2025
I spent five weeks at Lady Jane Court in respite care whilst my daughter was out of the country. The surroundings, facilities, decoration and quality of rooms are excellent, but I was accommodated on the second floor which left me feeling isolated at times. I would have preferred to be on a busier floor where I could have felt more involved (a move was eventually offered but not until the third week and I did not want to go through the upheaval). The staff and management were very friendly, polite and helpful, but I think they were a bit understaffed which meant that the level of service sometimes missed the mark with things not getting done in a timely manner and sometimes not at all. Food was in general good but not always to my taste.
13 February 2025
This care home is beyond amazing after many sleepless nights worrying about my mum without dad and on her own after 72 years she was totally lost but she has settled in and calls it home, the staff are polite, attentive and nothing is too much trouble, it makes me happy as they treat her like a princess Thank you so much. What a team they have, from the manager to reception, assistants and maintenance. I am really grateful, thank you so much.
17 January 2025
Mum has been a resident at Lady Jane for many months and her experiences and that of the family have been very good. The home is well run, the activities are excellent and all the staff are very professional and friendly. Cost is always on point of discussion but I guess Lady Jane is probably in line with the going rate. The quality of food is excellent but according to mum a bit more variety instead of sandwiches would be beneficial at tea time.
03 January 2025
Every time we visit, the staff are very helpful, they obviously care for the residents. The rooms are lovely and clean as I've said the staff are great, especially one staff member, she takes great interest in them all. They are taken on lots of outdoor activities plus there is always something going on at the home.
17 December 2024
Lovely and clean home. Rooms like a 5 star hotel. Staff friendly and caring. Might need more staff just for regular checks on residents.
04 November 2024
Nice clean home, with great staff kind, helpful, nothing too much trouble. My friend is well looked after. What more could I want. Thanks to all.
21 October 2024
These are only a few of the poor care provided at this home. Start with one resident who was left to wander the entire floor entering everyone's room and defecating in the resident's rooms, dining room, corridors, in fact anywhere. Is this acceptable, I think not. My husband was left for hours to wander aimlessly with no care given. No one recorded his liquid intake even though he had previously had an urinary tract infection (UTI). On several occasions, I was left to look after residents in the lounge and had to hunt for staff when they required the toilet or were in danger of falling. During a very hot spell of weather, I was in the garden with my husband for 2.5 hours and he was never offered a drink.
21 October 2024
My mum thoroughly enjoyed her respite stay at Lady Jane Court in fact, she wasn't sure if she wanted to come home Friends visited her during her stay and reported that was very happy and relaxed and well-kept. The food at Lady Jane Court is very good, as is the attitude of the family staff. The home itself is beautifully decorated. I would have no hesitation in recommending Lady Jane Court to others.
03 October 2024
Lady Jane Court is like a newly built, quality hotel with excellent facilities and good meals. They have very caring and helpful staff and organise lovely activities. Lady Jane Court is also conveniently located where we live.
05 September 2024
We are so lucky to have Mum in Lady Jane Court. We know she is being well looked after, with good meals, excellent medical care, activities and everything she could want. As her dementia gradually worsens, we have no worries about the level of care she is receiving.
05 September 2024
Lady Jane Court is in a great location and is easily accessible from the M1 and Leicester City centre. The building is beautifully fitted out with lots of space for residents, an in-house hairdresser and a small garden. The carers are very kind, attentive and patient with residents and communicate well with family members. The food is varied and of a high standard. They provide lots of activities (on-site and outings) to keep residents active and stimulated. Music, seated Zumba classes and therapy animal visits are particular favourites of my mum's!
03 September 2024
I can find no fault with my friend's surroundings, she enjoys the food and responds to the care of staff in a positive way. The decor resembles a hotel with large ensuite rooms which are a pleasure to reside in. Visitors are treated with respect and friendliness but tempered with professional advice and reassurances. I would recommend this home to friends and family.
Latest Reviews for Lady Jane Court Care Home - Avery Healthcare
05 December 2025
Mum moved in for some respite three weeks ago and has settled very quickly. We are making her stay permanent as she is very happy at Lady Jane, and is so well looked after. Very much what she needs as she has vascular dementia. She looks the best she's looked in years, and is warm, content and stimulated. The carers and team members couldn't do more for her, or for us when we visit. The home is bright, comfortable, clean and takes care of mums every needs. We would very much recommend Lady Jane to anyone, either for respite or long term stays.
26 November 2025
Very happy, feel safe, excellent staff.
03 November 2025
My mum has been a resident since 2024. It has been a worrying time for our family but we shouldn't have, because this place has been wonderful experience for us all. Seeing how comfortable they made my mother nothings too much trouble treat her so respectfully never have to worry if she's ok the staff are such a pleasure to know we thank you all for the care you have shown.
29 July 2025
Husband. 21st June 2025. All good.
24 July 2025
I can't thank all the care team at Lady Jane Court enough. Their support was above and beyond for both my dad, who was at end of life care, and to us as a family. All staff were professional, polite, caring and attentive at all times.
17 June 2025
Both of my parents are residents, they are happy and well looked after. They have different needs which are met with the same amount of care and concern. All of the staff are friendly and caring, not just the carers. Visitors are made to feel welcome. The home offers many facilities along with excellent medical care. Various activities are offered to stimulate and keep the residents active. One of which was a visit from the therapy animals, that was well received.
02 June 2025
Grandma is looked after very well, is treated with respect and dignity. Her room is like a hotel room and staff are knowledgeable about her present situation and catch things such as UTI's early on.
11 March 2025
A very good care home, but expensive (as they all are). They have looked after mum very well for the past 20 months, as her dementia gets worse. A great improvement on dementia floor means that residents are rarely left alone in the lounge any more - unless there is a real emergency!! Most of the carers are excellent or outstanding, and the rest of the staff are welcoming, caring, and all make the effort to speak to residents and families. One concern is items going missing mum has lost glasses and numerous hearing aids, as well as two shawls that were brought in for her.
04 March 2025
I spent five weeks at Lady Jane Court in respite care whilst my daughter was out of the country. The surroundings, facilities, decoration and quality of rooms are excellent, but I was accommodated on the second floor which left me feeling isolated at times. I would have preferred to be on a busier floor where I could have felt more involved (a move was eventually offered but not until the third week and I did not want to go through the upheaval). The staff and management were very friendly, polite and helpful, but I think they were a bit understaffed which meant that the level of service sometimes missed the mark with things not getting done in a timely manner and sometimes not at all. Food was in general good but not always to my taste.
13 February 2025
This care home is beyond amazing after many sleepless nights worrying about my mum without dad and on her own after 72 years she was totally lost but she has settled in and calls it home, the staff are polite, attentive and nothing is too much trouble, it makes me happy as they treat her like a princess Thank you so much. What a team they have, from the manager to reception, assistants and maintenance. I am really grateful, thank you so much.
17 January 2025
Mum has been a resident at Lady Jane for many months and her experiences and that of the family have been very good. The home is well run, the activities are excellent and all the staff are very professional and friendly. Cost is always on point of discussion but I guess Lady Jane is probably in line with the going rate. The quality of food is excellent but according to mum a bit more variety instead of sandwiches would be beneficial at tea time.
03 January 2025
Every time we visit, the staff are very helpful, they obviously care for the residents. The rooms are lovely and clean as I've said the staff are great, especially one staff member, she takes great interest in them all. They are taken on lots of outdoor activities plus there is always something going on at the home.
17 December 2024
Lovely and clean home. Rooms like a 5 star hotel. Staff friendly and caring. Might need more staff just for regular checks on residents.
04 November 2024
Nice clean home, with great staff kind, helpful, nothing too much trouble. My friend is well looked after. What more could I want. Thanks to all.
21 October 2024
These are only a few of the poor care provided at this home. Start with one resident who was left to wander the entire floor entering everyone's room and defecating in the resident's rooms, dining room, corridors, in fact anywhere. Is this acceptable, I think not. My husband was left for hours to wander aimlessly with no care given. No one recorded his liquid intake even though he had previously had an urinary tract infection (UTI). On several occasions, I was left to look after residents in the lounge and had to hunt for staff when they required the toilet or were in danger of falling. During a very hot spell of weather, I was in the garden with my husband for 2.5 hours and he was never offered a drink.
21 October 2024
My mum thoroughly enjoyed her respite stay at Lady Jane Court in fact, she wasn't sure if she wanted to come home Friends visited her during her stay and reported that was very happy and relaxed and well-kept. The food at Lady Jane Court is very good, as is the attitude of the family staff. The home itself is beautifully decorated. I would have no hesitation in recommending Lady Jane Court to others.
03 October 2024
Lady Jane Court is like a newly built, quality hotel with excellent facilities and good meals. They have very caring and helpful staff and organise lovely activities. Lady Jane Court is also conveniently located where we live.
05 September 2024
We are so lucky to have Mum in Lady Jane Court. We know she is being well looked after, with good meals, excellent medical care, activities and everything she could want. As her dementia gradually worsens, we have no worries about the level of care she is receiving.
05 September 2024
Lady Jane Court is in a great location and is easily accessible from the M1 and Leicester City centre. The building is beautifully fitted out with lots of space for residents, an in-house hairdresser and a small garden. The carers are very kind, attentive and patient with residents and communicate well with family members. The food is varied and of a high standard. They provide lots of activities (on-site and outings) to keep residents active and stimulated. Music, seated Zumba classes and therapy animal visits are particular favourites of my mum's!
03 September 2024
I can find no fault with my friend's surroundings, she enjoys the food and responds to the care of staff in a positive way. The decor resembles a hotel with large ensuite rooms which are a pleasure to reside in. Visitors are treated with respect and friendliness but tempered with professional advice and reassurances. I would recommend this home to friends and family.