Our fees are all inclusive and per single occupancy. Additional charges can be from add-on services like hairdresser, beautician, chiropodist or private dining.
These prices are only a guideline, please contact Lady Jane Court Care Home - Avery Healthcare to find out the exact price for your requirements.
Lady Jane Court is open 24 hours for visits. Reception is open from 9.00am to 5.00pm Monday to Sunday.
The home have got parking with disabled spaces.
Lady Jane Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.633) out of 10, based on 30 reviews in the last 2 years.
Over all time Lady Jane Court Care Home - Avery Healthcare has 40 reviews.
5.0 out of 5
Thank you for taking the time to leave a review of your experience at Lady Jane Court. We're thrilled to receive your wonderful 5-star rating across all categories! It mean a great deal to our team!
5.0 out of 5
Thank you so much for your kind words! We're truly honoured to have supported your dad and your family during such a difficult time. Your appreciation means a great deal to our team.
5.0 out of 5
Thank you so much for your kind words. We're truly grateful that you've trusted us with the care of both your parents. We're very pleased that you found so many positives to share about our home, activities and colleagues. Thank you again for taking time to write a review.
5.0 out of 5
Thank you so much for your kind words and thoughtful feedback. We're truly grateful for the opportunity to care for your grandma. We'll be sure to share your comments with our staff, they'll be encouraged to know their dedication is making a positive difference.
4.0 out of 5
Thank you for your kind words about the care our team is providing for your mum - we're so pleased to hear she's felt well looked after, and that you've noticed improvements on our dementia floor over the time. We're very sorry to hear about the missing items. We are always working to improve how we keep track of personal belongings in our dementia care, though we recognise it can be challenging at times. We truly appreciate your feedback and ongoing support.
4.0 out of 5
Thank you for your feedback. We're delighted that you found our surroundings, facilities, and staff welcoming. We appreciate your comments about feeling isolated on the second floor however, we did not have availability on the ground floor at the time of your admission. We also acknowledge your concerns about staffing levels and service timeliness, and we continually strive to enhance our support for residents. Regarding meals, we aim to cater to a variety of tastes and will take your feedback into account. We value your time with us and wish you all the best.
5.0 out of 5
Thank you for your wonderful review. We're so happy to hear your mum feels at home and well cared for. She truly deserves to be treated like a princess. Our team really appreciates your kind words, and we'll be sure to share them with everyone. Thank you for your trust and support.
5.0 out of 5
Thank you for your thoughtful review. We're delighted to hear that your mum and your family have had such a positive experience with us at Lady Jane. It's wonderful to know you appreciate our team, activities and the care we provide. We've noted your feedback about offering more variety at tea time and will certainly explore ways to improve. Thank you again for sharing your thoughts.
5.0 out of 5
Thank you so much for your kind words! We're thrilled to hear you appreciate our dedicated staff, clean rooms, and engaging activities. Your feedback means a lot to us and motivates our team to continue providing the best care. We'll be sure to pass on your praise to the staff member you mentioned!
4.0 out of 5
Thank you for your lovely feedback! We're delighted you enjoyed our clean, hotel-like rooms and found our staff friendly and caring. Your input helps us improve our service.
5.0 out of 5
Thank you for your kind review. We are truly honoured that your friend chose Lady Jane Court for their care, and we're so glad to hear that you feel confident in the care and support they are receiving. It means a lot to us that you trust our team. We are committed to providing the best possible care, ensuring she remains comfortable and well-cared for. Your peace of mind is our top priority, and we will continue to do everything we can to continue our support to your friend.
2.0 out of 5
Thank you for taking the time to share your feedback. We are sorry to hear that you felt the need to post further comments following your husband's departure from our care at the end of July. As previously advised, our team had informed you of the formal complaints procedure, and we regret that this was not pursued at the time. At Lady Jane Court, we are committed to providing a safe and nurturing environment where residents can maintain their independence and dignity. Our approach encourages freedom of movement, as it is essential for our residents' well-being. We avoid restrictive or institutional practices to promote a more homely atmosphere. Regarding your concerns, I am confident that our staff always prioritised your husband's welfare, working within all clinical guidelines. Our policy is to use fluid charts only when there is a clinical need. We appreciate your feedback and are always open to discussing any concerns further to ensure transparency.
5.0 out of 5
Thank you so much for taking the time to write a review for Lady Jane Court based on your experience! We are always happy to help and make each day at our home a pleasant experience for our residents and their loved ones. It was our pleasure having your mum at our Lady Jane, and we all can't wait to see her again soon. Your kind words have been passed to our carrying team and are truly appreciated!
5.0 out of 5
Thank you so much for your kind words and for sharing your experience! We are delighted to hear that you see Lady Jane Court as a place of high quality in terms of facilities and care. It's wonderful to know that our team's dedication, the activities we organise, and the meals we provide have made such a positive impression. We look forward to seeing you again!
5.0 out of 5
Thank you for your kind review. We are truly honoured that you chose Lady Jane Court for your mum's care, and we're so glad to hear that you feel confident in the care and support she's receiving. It means a lot to us that you trust our team, especially as your mum's needs change over time. We are committed to providing the best possible care, ensuring she remains comfortable and well-cared for. Your peace of mind is our top priority, and we will continue to do everything we can to support your mum and your family.
4.0 out of 5
Thank you so much for your wonderful review of Lady Jane Court! We're thrilled to hear that your mum is enjoying her time here and that our location, facilities, and services have met your expectations. It's especially heartening to know that our team's kindness and attentiveness, as well as our communication with families, have made a positive impact. We're delighted that your mum enjoys the variety of activities we offer. Your feedback is truly appreciated, and we're committed to continuing to provide a warm and engaging environment for all our residents.
5.0 out of 5
Thank you so much for your kind words. We're delighted that your friend enjoys our facilities at Lady Jane and that our staff's care has had such a positive impact on the whole experience. It's wonderful to know that visitors like yourself feel respected and well-supported. Your recommendation means a lot to us, and we're grateful for your trust in our home.
5.0 out of 5
Thank you so much for your wonderful review! We're delighted to hear that your dad felt comfortable and well cared for during his stay at Lady Jane Court. Our team strives to create a welcoming and home-like environment for all our residents, and we're thrilled that we achieved it! Keeping families informed and ensuring peace of mind is a top priority for us, so it's great to know that you appreciated our updates. Your recommendation means a lot to us, and we look forward to welcoming you again soon!
2.0 out of 5
Grandad was also involved in an incident whereby another male resident punched him, causing my Grandad to be knocked down and an ambulance had to be called. When my Nana was called to be made aware, the staff member told my nan the name of the resident who had assaulted my Grandad. This is a huge breach of confidentiality that was never dealt with.
Thank you for taking your time to write a review. We utilise a nationally recognised dependency tool to determine appropriate staffing. We exceed these guidelines to be prepared for unforeseen events. Weekends might appear less staffed due to the absence of our administrative and management team members. Our team followed the correct processes promptly and appropriately after the unfortunate incident. Our staff were sympathetic and prioritised your Grandad's welfare. We are confident that our staff acted in accordance with all guidelines. Following this incident, satisfactory resolutions were reached during the meeting with your family. In reference to the incident in Grandad's room, while this incident is disturbing, we can assure you that such situations are managed promptly and effectively and staff immediately clean and sanitise the areas. Our team previously notified you of the official complaint process, and we regret that you chose not to pursue it at that time.
5.0 out of 5
Thank you so much for taking the time to write a review for Lady Jane Court based on your experience! We are always happy to help and make each day at our home a pleasant experience for our residents and their loved ones. It was our pleasure having your mum at our Lady Jane, and we all can't wait to see her again soon. Your kind words have been passed to our carrying team and are truly appreciated!
The Review Score of 9.6 (9.633) out of 10 for Lady Jane Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
We have got availability for permanent as well as respite stay for residential and residential dementia care.
We are so proud to have Chris as our Home Manager.
Chris has over 30 years of experience working in the care sector. He has been a Registered Manager, Area Manager, Regional Director, and most recently Head of Quality Assurance. Chris comes with a wealth of experience working with elderly individuals in residential and dementia care, mental health and learning disabilities.
Chris strongly believes in teamwork and ensures that working together is implemented at Lady Jane Court to achieve the delivering of the highest standard and top-class service to the residents at all times.
Jayne is a Deputy Manager at Lady Jane Court.
She has got over 30 years of experience in the health care sector of which 25 years as a deputy manager. Jayne specialises in dementia care and gives her best to our residents every single day.
Jayne is a very joyful and friendly person. She always smiles and uplifts everyone's spirit.
Justyna is our dedicated Client Liaison Manager at Lady Jane Court, bringing warmth, professionalism, and a wealth of experience to her role. Before joining our team, she worked with Avery’s Central Team, gaining valuable knowledge in building client relations and care services offered by the company.
With a background in Health and Social Care from her undergraduate studies and over 10 years of experience in customer service, Justyna is passionate about creating a welcoming and supportive environment for our residents and their families.
Known for her cheerful and approachable nature, Justyna takes pride in building strong relationships with residents, families and local community. She is always happy to assist with any queries, offering guidance and support.
Sam is a Head Chef at Lady Jane Court.
Sam completed a Master's Degree in Pharmacology however, his passion for food took over and he does what he enjoys the most as a full-time job.
Sam has got 13 years of experience working in the hospitality environment in the healthcare sector.
He will always make sure that residents are happy with the food and include resident's favourites on the menu.
David is Maintenance at Lady Jane Court Care Home.
He is always happy to support our residents, families and colleagues with any work that needs to be done. He brings a lot of knowledge and skills as worked in this role for over 30 years.
David is a big football fan and supports his home team, Glasgow Rangers.
We are delighted to have Raf as our administrator, bringing a wealth of experience and dedication to our team. Having previously worked at Lady Jane Court, Raf took a short break before returning to his role, where he continues to be an invaluable part of our home.
With extensive experience in administration and a deep understanding of the social care sector. His knowledge of our home and its community allows him to provide exceptional support to both staff and residents, making a positive impact every day.
We’re thrilled to introduce Sukwinder as our Well-being Coordinator at Lady Jane Court! With a wealth of experience working with people, Sukwinder brings energy, warmth, and creativity to her role, making a real difference in the lives of our residents.
Her specialties include gentle exercises and the joy of laughter yoga, helping to keep our residents active, engaged, and smiling. Sukwinder is also highly experienced in organizing events, ensuring there’s always something exciting happening in our home. Our residents are already looking forward to the wonderful activities she has planned!
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