Submit a Review for Barchester Shawford Springs Care Home
Otterbourne Road, Compton, Winchester, SO21 2RT
View full details of Barchester Shawford Springs Care HomeLatest Reviews for Barchester Shawford Springs Care Home
17 April 2026
Mum has been a resident since December. We have nothing but praise for the care and support all members of the Shawford Springs team give to her on a daily basis. The quality of care is outstanding. The team ensure that all Mum's needs are met.
Nothing is too much for them. All of Mum's visitors
are very envious of her.
Thank you for everything.
11 March 2026
Our dad (Richard) is being looked after very well and the staff are excellent and we know as a family dad is safe and sound and being cared for very well.
03 March 2026
I used Shawford Springs for respite for two weeks after spinal surgery. They enabled me to concentrate on getting better and healing without having to worry about domestic duties. It was very worthwhile and money well invested in my healthy recovery
25 February 2026
Premises/accommodation like a 5 star hotel. The markings are very much only an impression from regular visits. Staff always friendly & helpful. Plenty of activities/outside trips. Cafe/lounge facilities excellent. Medical help as/when necessary.
19 February 2026
I came to Shawford Springs care home end of March 2024 after suffering a stroke down my left side of my body. After 3 weeks of restbite care I decided to stay.
The care from all the staff has been wonderful, and with their help I have managed to walk again.
The night care is also nice to have and
the meals are very good. I would recomend Shawford Springs to anyone.
02 December 2025
David is being well looked after, both physically and mentally.
I appreciate the monthly reviews and the willingness of the staff to respond quickly to any problems or queries
The activities and outings are almost always much enjoyed by David. The staff are very good at responding to his
limitations and helping him to be active and occuped.
24 October 2025
Mum had 2 weeks respite care at Shawford Springs. It was a lovely peaceful place & the staff were excellent - I was very grateful to them for taking mum at 2 hours notice after a hasty discharge from A&E.
08 October 2025
Shawford Springs was the perfect place for Mum to stay for respite care. As she is visually impaired she was kindly allocated a lovely room on the ground floor, making it easier for her to access meals, social activities, the garden etc. The room was comfortable, clean and well maintained. Both
the staff and residents were welcoming and friendly, and Mum felt confident to ask staff members for help when she needed. She loved joining in social activities where she could, and group outings on the bus were a highlight. There was always tea and cake available in the ground floor cafe area, and visitors were welcome. We could relax on our holiday knowing Mum was safe and happy. We would definitely recommend Shawford Springs for respite care.
08 September 2025
I feel satisfied knowing that my loved one is being cared for at Shawford Springs. The staff are amazing and actually care about the residents. I really enjoy going to visit and taking part in their fun days.
30 June 2025
Mum arrived as a new resident at Shawford Springs after Easter. Everyone has gone out of their way to help her settle in. Carers, housekeeping, catering staff, admin, maintenance staff and the management team have all gone out of their way to make her transition positive and friendly. I am a regular
visitor, and whatever 'daft' questions or suggestions I have are always met with a smile, positivity, and good advice. The environment is lovely. So much space and light and so many activities and special events. Shawford Springs may not be Mum's old home, but it works very well as her new home. Thank you.
27 June 2025
The staff at Shawford Springs have been so caring and kind to my father during his 3 week respite stay after a hip replacement.
They are not only kind and caring to Dad they also welcome us as family and friends every time we visit.
Their communication over Dads care has been top class and access
to their local doctor been appreciated and very efficient.
The food is delicious and served in a light and airy dining room where relatives can join for lunch or dinner.
The building is very clean and well maintained.
The gardens are beautiful and such a relaxing place to sit and relax together.
I cannot recommend this care home enough
27 June 2025
Staff have been excellent with all the residents. They do so much for the residents to make them feel comfortable and valued.
The building is new, and the amenities within the care home are great. The residents all seem to love the food, and all complain they eat far too much... Always a sign
of good quality.
04 April 2025
Staff friendly and worked hard to help auntie settle in.
04 April 2025
A very homely, caring and delightful place. My MIL has been resident for more than a year.
31 March 2025
I'd like to thank the Shawford Springs team, on behalf of my parents, for the effort made in celebrating their 100th birthdays. The staff went above and beyond expectations especially considering it was during a shutdown of the home due to the norovirus outbreak affecting so many homes and
hospitals Please convey our appreciation to all your staff.
25 March 2025
Very clean and professional care home. Couldn't recommend it enough, have had nothing but positive things since my Auntie has been there. Each staff member goes above and beyond for the residents here.
24 March 2025
Amazing care and attention given to all residents at shawford springs I would highly recommend this home all staff members are so kind and caring the cleanliness of the home is amazing also.
You are greeted with such a warm homely atmosphere as soon as you walk in
07 January 2025
A beautiful place, pleasant surroundings. Friendly staff, spacious rooms, plenty of communal areas. Delicious cake and coffee.
06 December 2024
Everyone at Barchester Shawford Springs Care Home is 100% dedicated to the care, safety and well-being of residents. The carers are kind, attentive and approachable. I am always impressed with the way they ask about how I am as well as how my father is. They take on board our comments and concerns.
The home is clean, very well-maintained, though at times could have some attention to details but believe maintenance man was lacking. Otherwise, excellent.
18 September 2024
This is an excellent facility but the care has deteriorated in the last six months.
High staff turnover and short staffing have resulted in long waits for assistance. Cleaning of the room and bathroom facilities is lacking and essential repair work not attended to.
Latest Reviews for Barchester Shawford Springs Care Home
17 April 2026
Mum has been a resident since December. We have nothing but praise for the care and support all members of the Shawford Springs team give to her on a daily basis. The quality of care is outstanding. The team ensure that all Mum's needs are met.
Nothing is too much for them. All of Mum's visitors
are very envious of her.
Thank you for everything.
11 March 2026
Our dad (Richard) is being looked after very well and the staff are excellent and we know as a family dad is safe and sound and being cared for very well.
03 March 2026
I used Shawford Springs for respite for two weeks after spinal surgery. They enabled me to concentrate on getting better and healing without having to worry about domestic duties. It was very worthwhile and money well invested in my healthy recovery
25 February 2026
Premises/accommodation like a 5 star hotel. The markings are very much only an impression from regular visits. Staff always friendly & helpful. Plenty of activities/outside trips. Cafe/lounge facilities excellent. Medical help as/when necessary.
19 February 2026
I came to Shawford Springs care home end of March 2024 after suffering a stroke down my left side of my body. After 3 weeks of restbite care I decided to stay.
The care from all the staff has been wonderful, and with their help I have managed to walk again.
The night care is also nice to have and
the meals are very good. I would recomend Shawford Springs to anyone.
02 December 2025
David is being well looked after, both physically and mentally.
I appreciate the monthly reviews and the willingness of the staff to respond quickly to any problems or queries
The activities and outings are almost always much enjoyed by David. The staff are very good at responding to his
limitations and helping him to be active and occuped.
24 October 2025
Mum had 2 weeks respite care at Shawford Springs. It was a lovely peaceful place & the staff were excellent - I was very grateful to them for taking mum at 2 hours notice after a hasty discharge from A&E.
08 October 2025
Shawford Springs was the perfect place for Mum to stay for respite care. As she is visually impaired she was kindly allocated a lovely room on the ground floor, making it easier for her to access meals, social activities, the garden etc. The room was comfortable, clean and well maintained. Both
the staff and residents were welcoming and friendly, and Mum felt confident to ask staff members for help when she needed. She loved joining in social activities where she could, and group outings on the bus were a highlight. There was always tea and cake available in the ground floor cafe area, and visitors were welcome. We could relax on our holiday knowing Mum was safe and happy. We would definitely recommend Shawford Springs for respite care.
08 September 2025
I feel satisfied knowing that my loved one is being cared for at Shawford Springs. The staff are amazing and actually care about the residents. I really enjoy going to visit and taking part in their fun days.
30 June 2025
Mum arrived as a new resident at Shawford Springs after Easter. Everyone has gone out of their way to help her settle in. Carers, housekeeping, catering staff, admin, maintenance staff and the management team have all gone out of their way to make her transition positive and friendly. I am a regular
visitor, and whatever 'daft' questions or suggestions I have are always met with a smile, positivity, and good advice. The environment is lovely. So much space and light and so many activities and special events. Shawford Springs may not be Mum's old home, but it works very well as her new home. Thank you.
27 June 2025
The staff at Shawford Springs have been so caring and kind to my father during his 3 week respite stay after a hip replacement.
They are not only kind and caring to Dad they also welcome us as family and friends every time we visit.
Their communication over Dads care has been top class and access
to their local doctor been appreciated and very efficient.
The food is delicious and served in a light and airy dining room where relatives can join for lunch or dinner.
The building is very clean and well maintained.
The gardens are beautiful and such a relaxing place to sit and relax together.
I cannot recommend this care home enough
27 June 2025
Staff have been excellent with all the residents. They do so much for the residents to make them feel comfortable and valued.
The building is new, and the amenities within the care home are great. The residents all seem to love the food, and all complain they eat far too much... Always a sign
of good quality.
04 April 2025
Staff friendly and worked hard to help auntie settle in.
04 April 2025
A very homely, caring and delightful place. My MIL has been resident for more than a year.
31 March 2025
I'd like to thank the Shawford Springs team, on behalf of my parents, for the effort made in celebrating their 100th birthdays. The staff went above and beyond expectations especially considering it was during a shutdown of the home due to the norovirus outbreak affecting so many homes and
hospitals Please convey our appreciation to all your staff.
25 March 2025
Very clean and professional care home. Couldn't recommend it enough, have had nothing but positive things since my Auntie has been there. Each staff member goes above and beyond for the residents here.
24 March 2025
Amazing care and attention given to all residents at shawford springs I would highly recommend this home all staff members are so kind and caring the cleanliness of the home is amazing also.
You are greeted with such a warm homely atmosphere as soon as you walk in
07 January 2025
A beautiful place, pleasant surroundings. Friendly staff, spacious rooms, plenty of communal areas. Delicious cake and coffee.
06 December 2024
Everyone at Barchester Shawford Springs Care Home is 100% dedicated to the care, safety and well-being of residents. The carers are kind, attentive and approachable. I am always impressed with the way they ask about how I am as well as how my father is. They take on board our comments and concerns.
The home is clean, very well-maintained, though at times could have some attention to details but believe maintenance man was lacking. Otherwise, excellent.
18 September 2024
This is an excellent facility but the care has deteriorated in the last six months.
High staff turnover and short staffing have resulted in long waits for assistance. Cleaning of the room and bathroom facilities is lacking and essential repair work not attended to.