Submit a Review for Barchester Sycamore Grove Care Home
Lilac Lane, Stone Cross, Pevensey, BN24 5NU
View full details of Barchester Sycamore Grove Care HomeLatest Reviews for Barchester Sycamore Grove Care Home
24 February 2026
Wonderful experience, helpful, polite, kind, professional staff.
12 February 2026
I am extremely happy at the home. The staff are wonderful and cannot do enough to help me. The facilities and activities are great. I especially like the music and singers that come in. I also like using the magic table. I enjoy all my meals. There is always so much variety.
09 January 2026
Purpose of visit & pre-arranged. Rehab after hip replacement with physio. No physio available. Emma had never received my requests or any information. I was told there was no rehab available. Food was disgusting, my dietary details were ignored. Certainly nothing to help healing. Room was nice.
Staff mainly caring & skilled. Had to pay in advance - but a total waste of money. Legal opinion being sought.
06 January 2026
Carers nice, and very helpful
Good room and comfortable bed and chair
Nice activities.
08 December 2025
From the moment she arrived, the staff have shown genuine kindness, patience, and compassion. They take the time to get to know each resident personally, and it really shows in the way they care for her day-to-day needs.
The home is always clean, welcoming, and calm, with a lovely atmosphere that
makes it feel more like a community than a facility. My nan is always encouraged to join in with the activities, which she absolutely loves, and it's been amazing to see her so happy, engaged, and well looked after.
Communication with the family is great too - we're always kept informed, and the team are easy to talk to and incredibly supportive.
I'm truly grateful for the outstanding care they provide. Knowing my nan is safe, comfortable, and genuinely cared for.
26 November 2025
My husband and I came for 3 weeks respite adrer I had an accident. We were made to feel very welcome. The home is lovely and modern and spotlessly clean.
19 November 2025
My husband and I came for a week's respite care - I am his carer and needed support while I underwent cataract treatment. Our experience was outstanding. I have not felt so relaxed since my husband's stroke two years ago. Others too all the burden & worry from my shoulders. Nothing was too much
trouble and all the staff were caring and supportive. We would come again just for a break - our little holiday! Thanks to all.
06 October 2025
Sycamore Grove Care Home offers outstanding care, their staff members are all so caring and professional, attentive to the needs of their residents and so helpful and accommodating, always available to answer any questions we have. Recently we experienced a bereavement and every member of the team
went out of their way and went over and above to support us all which we were so grateful for. We have been given such reassurance in knowing that his wife who remains a resident is in the best of care. A warm and inviting care home with much joy and a flurry of activities going on! Thankyou to all the team , we think you are amazing!
22 September 2025
Mum has recently moved into Sycamore Grove Care Home following a couple of stays in respite care. Mum has stayed at Sycamore Grove before and her experience has been very good. The atmosphere is inclusive, caring and kind with staff available to assist or entertain as needed. There is a programme
of activities which is quite varied and plenty of spaces for quiet times if required. From my point of view Sycamore Grove gives me peace of mind that mum is being well cared for and she is safe. Since arriving the staff have made a real effort to improve her health and to ensure she is well looked after. I am very happy that mum is staying at Sycamore Grove long term.
26 August 2025
I have been a patient at Sycamore Grove Home on two ocasions, firstly for 2 weeks and recently for 1 week. On both occasions I've found the culture to be compassonate and caring in the home. There was a daily programe each day for the resident to attend and I found very helpful. Also there was a
range for residents to attend eg a hair salon, a room for films, and a well kept garden for or exercise.
The food was very good in the dining room and staff waiting on us, they published a menu with 3 courses at lunch and evening meals. The medical staff were very good as I needed the catheter to be put on each night. The manager & the care home was very efficient and welcoming.
I would certainly return there if I needed too.
25 August 2025
My mum has been at Sycamore Grove for a year now. As a family we are extremely happy with her care.
Her confidence has improved and is socialising well with all the other residents.
Its so comforting to know that she is being well cared for and is happy in her home.
The staff are all amazing and
cannot do enough for my mum and all the other residents.
30 July 2025
My elderly mother was very well cared for by the superb and friendly staff during the nearly 4 week period she stayed at Sycamore Grove. Her and our only concern in the heat was the fact that the windows do not properly open and the lack of air con.
19 June 2025
Sycamore Grove,
All care staff - many thanks for all your care towards me. All cheerful and helpful.
When I request help - it was instant. No faults or complaints.
Thank you night staff for cups of tea offered, and the quiet, peaceful nights, which, I believe is critical to good service. All of
them work extremely hard here.
Thank you again (include receptionists at the desk).
Thanks again.
18 June 2025
I bring Hudson (therapy dog) in every week to see the residents. I am and Hudson are always greeted with a smile form staff and residents. I enjoy my visits and residents enjoy meeting Hudson.
17 April 2025
I am a regular visitor to a friend and take her out to regular events as well as occassional special outings and medical appointments. Staff are always very welcoming and I am always invited to join in events + activities. The only problem is if we return after office hours there is a long wait to
be let in or for me to be let out after visiting.
10 April 2025
My mum is a resident at Sycamore Grove and at first we were apprehensive but I can honestly say this was quickly put to rest. The staff are wonderful, very caring + treat the residents with great respect & dignity. The home is clean & the food is great. Family & friends are always made to feel very
welcome. I would recommend this home to anyone.
The management team are also wonderful & need to be congratulated on a brilliant home & its staff.
10 April 2025
Every time I arrive I am given a cheerful welcome which comes through to all the members of staff I meet. The care and concern given to residents is excellent and the friend I visit has definitely benefitted from this cheerful + sociable environment. The management is efficient and smart, and keen
to build a relationship with residents and visitors. There always seems to be something going on to involve and entertain residents, with excellent organised activities and events. The rooms are comfortable and attractive and my friend has definitely improved since he came in and is well nourished too thanks to the cook!
06 January 2025
I enjoyed my recent respite stay and was impressed with the standard of care. All the staff were friendly and competent and I felt safe and confident in their hands. The food was excellent and I appreciated the menu options.
28 November 2024
My father has been a resident for just over one year. During this time, he has regained his zest for life. He has gained 4 stone in weight, from 10 to 14 stone, due to the wonderful food and care he has received. As a registered nurse myself, I feel that the care and the attitude of the staff are
amazing. I would recommend this home to anyone who is looking for a safe and loving environment.
09 August 2024
Mum stayed for respite care following a hip replacement in March. Whilst looking for somewhere suitable, my main criteria was somewhere she didn't want to leave. Once I had visited Barchester Sycamore Grove Care Home, there was no debate at all. Sycamore Grove ticked all my boxes and more (I had a
fair few!) Her room and facilities were wonderful. She was looked after incredibly well by all the staff. She loved engaging in conversation with them all, as did they, and having a few laughs together. And playing April Fool's tricks! The food was lovely. Well varied, with good choices and beautifully presented. The whole team engage with the residents. It is more a five-star hotel than a care home. The daily activities are amazing. This is so important for the well-being of the residents. Mum and I often chat about her time spent there. She has already booked (in her mind) her next stay for when she has the other hip done. Who knew that requiring respite could be so much fun? Thank you to all the staff involved in Mum's stay with you.
Latest Reviews for Barchester Sycamore Grove Care Home
24 February 2026
Wonderful experience, helpful, polite, kind, professional staff.
12 February 2026
I am extremely happy at the home. The staff are wonderful and cannot do enough to help me. The facilities and activities are great. I especially like the music and singers that come in. I also like using the magic table. I enjoy all my meals. There is always so much variety.
09 January 2026
Purpose of visit & pre-arranged. Rehab after hip replacement with physio. No physio available. Emma had never received my requests or any information. I was told there was no rehab available. Food was disgusting, my dietary details were ignored. Certainly nothing to help healing. Room was nice.
Staff mainly caring & skilled. Had to pay in advance - but a total waste of money. Legal opinion being sought.
06 January 2026
Carers nice, and very helpful
Good room and comfortable bed and chair
Nice activities.
08 December 2025
From the moment she arrived, the staff have shown genuine kindness, patience, and compassion. They take the time to get to know each resident personally, and it really shows in the way they care for her day-to-day needs.
The home is always clean, welcoming, and calm, with a lovely atmosphere that
makes it feel more like a community than a facility. My nan is always encouraged to join in with the activities, which she absolutely loves, and it's been amazing to see her so happy, engaged, and well looked after.
Communication with the family is great too - we're always kept informed, and the team are easy to talk to and incredibly supportive.
I'm truly grateful for the outstanding care they provide. Knowing my nan is safe, comfortable, and genuinely cared for.
26 November 2025
My husband and I came for 3 weeks respite adrer I had an accident. We were made to feel very welcome. The home is lovely and modern and spotlessly clean.
19 November 2025
My husband and I came for a week's respite care - I am his carer and needed support while I underwent cataract treatment. Our experience was outstanding. I have not felt so relaxed since my husband's stroke two years ago. Others too all the burden & worry from my shoulders. Nothing was too much
trouble and all the staff were caring and supportive. We would come again just for a break - our little holiday! Thanks to all.
06 October 2025
Sycamore Grove Care Home offers outstanding care, their staff members are all so caring and professional, attentive to the needs of their residents and so helpful and accommodating, always available to answer any questions we have. Recently we experienced a bereavement and every member of the team
went out of their way and went over and above to support us all which we were so grateful for. We have been given such reassurance in knowing that his wife who remains a resident is in the best of care. A warm and inviting care home with much joy and a flurry of activities going on! Thankyou to all the team , we think you are amazing!
22 September 2025
Mum has recently moved into Sycamore Grove Care Home following a couple of stays in respite care. Mum has stayed at Sycamore Grove before and her experience has been very good. The atmosphere is inclusive, caring and kind with staff available to assist or entertain as needed. There is a programme
of activities which is quite varied and plenty of spaces for quiet times if required. From my point of view Sycamore Grove gives me peace of mind that mum is being well cared for and she is safe. Since arriving the staff have made a real effort to improve her health and to ensure she is well looked after. I am very happy that mum is staying at Sycamore Grove long term.
26 August 2025
I have been a patient at Sycamore Grove Home on two ocasions, firstly for 2 weeks and recently for 1 week. On both occasions I've found the culture to be compassonate and caring in the home. There was a daily programe each day for the resident to attend and I found very helpful. Also there was a
range for residents to attend eg a hair salon, a room for films, and a well kept garden for or exercise.
The food was very good in the dining room and staff waiting on us, they published a menu with 3 courses at lunch and evening meals. The medical staff were very good as I needed the catheter to be put on each night. The manager & the care home was very efficient and welcoming.
I would certainly return there if I needed too.
25 August 2025
My mum has been at Sycamore Grove for a year now. As a family we are extremely happy with her care.
Her confidence has improved and is socialising well with all the other residents.
Its so comforting to know that she is being well cared for and is happy in her home.
The staff are all amazing and
cannot do enough for my mum and all the other residents.
30 July 2025
My elderly mother was very well cared for by the superb and friendly staff during the nearly 4 week period she stayed at Sycamore Grove. Her and our only concern in the heat was the fact that the windows do not properly open and the lack of air con.
19 June 2025
Sycamore Grove,
All care staff - many thanks for all your care towards me. All cheerful and helpful.
When I request help - it was instant. No faults or complaints.
Thank you night staff for cups of tea offered, and the quiet, peaceful nights, which, I believe is critical to good service. All of
them work extremely hard here.
Thank you again (include receptionists at the desk).
Thanks again.
18 June 2025
I bring Hudson (therapy dog) in every week to see the residents. I am and Hudson are always greeted with a smile form staff and residents. I enjoy my visits and residents enjoy meeting Hudson.
17 April 2025
I am a regular visitor to a friend and take her out to regular events as well as occassional special outings and medical appointments. Staff are always very welcoming and I am always invited to join in events + activities. The only problem is if we return after office hours there is a long wait to
be let in or for me to be let out after visiting.
10 April 2025
My mum is a resident at Sycamore Grove and at first we were apprehensive but I can honestly say this was quickly put to rest. The staff are wonderful, very caring + treat the residents with great respect & dignity. The home is clean & the food is great. Family & friends are always made to feel very
welcome. I would recommend this home to anyone.
The management team are also wonderful & need to be congratulated on a brilliant home & its staff.
10 April 2025
Every time I arrive I am given a cheerful welcome which comes through to all the members of staff I meet. The care and concern given to residents is excellent and the friend I visit has definitely benefitted from this cheerful + sociable environment. The management is efficient and smart, and keen
to build a relationship with residents and visitors. There always seems to be something going on to involve and entertain residents, with excellent organised activities and events. The rooms are comfortable and attractive and my friend has definitely improved since he came in and is well nourished too thanks to the cook!
06 January 2025
I enjoyed my recent respite stay and was impressed with the standard of care. All the staff were friendly and competent and I felt safe and confident in their hands. The food was excellent and I appreciated the menu options.
28 November 2024
My father has been a resident for just over one year. During this time, he has regained his zest for life. He has gained 4 stone in weight, from 10 to 14 stone, due to the wonderful food and care he has received. As a registered nurse myself, I feel that the care and the attitude of the staff are
amazing. I would recommend this home to anyone who is looking for a safe and loving environment.
09 August 2024
Mum stayed for respite care following a hip replacement in March. Whilst looking for somewhere suitable, my main criteria was somewhere she didn't want to leave. Once I had visited Barchester Sycamore Grove Care Home, there was no debate at all. Sycamore Grove ticked all my boxes and more (I had a
fair few!) Her room and facilities were wonderful. She was looked after incredibly well by all the staff. She loved engaging in conversation with them all, as did they, and having a few laughs together. And playing April Fool's tricks! The food was lovely. Well varied, with good choices and beautifully presented. The whole team engage with the residents. It is more a five-star hotel than a care home. The daily activities are amazing. This is so important for the well-being of the residents. Mum and I often chat about her time spent there. She has already booked (in her mind) her next stay for when she has the other hip done. Who knew that requiring respite could be so much fun? Thank you to all the staff involved in Mum's stay with you.