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3 Buttercup Road, Wantage, OX12 7GD
View Full Details of Charlton LodgeLatest Reviews for Charlton Lodge
26 August 2025
Fabulous staff, lovely environment, a caring and warm place for all. My grandfather can often be confused and become slightly dis regulated and the staff are fantastic at making him feel safe and at home. We are always met with friendly smiles and when you walk into the home, it is clean and orderly.
26 August 2025
Warm, attentive staff and a clean, welcoming environment. Always leave feeling assured that loved one is here-safe, and well cared for. Feels like a safe place that treats its residents with care and dignity.
17 August 2025
10 weeks ago my wife, who had been diagnosed with dementia, contacted Sepsis and after 14 days in hospital was discharged. However during that period she deteriorated both physically and mentally. Three weeks after she returned home, I was rushed into hospital to have my gallbladder removed, therefore I could no longer be my wife's carer. Our daughter tried to find respite care, which proved difficult but while looking a leaflet for Charlton Lodge came through the letterbox. Within 2 hours had secured a place for my wife and she had a safe place to go while I recovered. Since then my wife has been extremely well looked after at Charlton Lodge and she has settled in and they are doing far more for her than I ever could. I am at peace, she is safe and loved by very caring staff. Because of her physical and mental difficulties, it's looking like her stay may be permanent and I will have no qualms in making Charlton Lodge her place of residence. She will be safe and well looked after.
16 August 2025
Everyone is so friendly & helpful whenever I visit my Grandad! I love to keep up to date with what he's up to on the social media page too. He seems settled and always has news to tell us from the week of fun activities :)
14 August 2025
My wife entered the Care home after a long period at home with dementia related issues with taking medication, diet and hygiene. These issues were dealt with in the first few weeks in Charlton Lodge. Staff quickly recognised my wife's interests & used this knowledge to help her & open discussions. The room is spacious with easy access to the en-suite toilet/wash facilities and has a decent view from the window which provides some interest when the pupils are going to and from school (e.g. schools opposite & my wife was a teacher). One minor criticism is that the 'app.' does not fully work on my laptop - although I can see photos I cannot read comments - probably my fault for not having a 'smart' phone!
27 May 2025
I booked my dad into Charlton Lodge for a week of respite care whilst I had a short holiday with my husband. We first had a visit to Charlton Lodge and Dad was not only impressed with the accommodation and facilities but actually excited about his planned stay there. Dad had a wonderful time at Charlton Lodge. He was particularly impressed by the staff at all levels saying they were very friendly, spent lots of time chatting to him, and even took him on the bus with 2 other residents to the town centre for a bit of shopping and coffee and cake which was super. He loved the cafe area in particular and also enjoyed his meals so much in the dining room with other residents. He had such a happy time there and said it felt like he had a holiday in a 5 star hotel surrounded by caring, fun people. We have re-booked for another stay in October and would highly recommend a visit if planning a respite break or permanent residency. Thanks to all staff.
21 May 2025
I have found Charlton Lodge to be the most kind and supportive environment for Dad. His care is excellent and he is treated with respect and kindness by all of the staff who are also very kind and supportive to us as a family, communicating with us and helping us all to make this this best possible time for Dad. It is always a pleasure to visit both him and the community at Charlton Lodge where there is always a warm welcome and a very happy Dad. I highly recommend this excellent home.
20 May 2025
What a fabulous welcome we received when attending the VE Day celebrations. All the staff were very friendly, kind and caring. Amazing entertainment, tea, cakes, singing and dancing. What amazing care my mother-in-law has received so far. Would strongly recommend a visit.
18 May 2025
Since moving to Charlton Lodge, my father has been shown kindness, impeccable care and thoughtful interventions to make his day to day living as good as it can be. I have been impressed with all the staff, be they managers, reception team, carers, cleaners or maintenance - nothing is ever too much trouble. Charlton Lodge is well organised, calm and welcoming. I would have no hesitation in recommending it to others. Thank you Charlton Lodge, it is so reassuring to know my father is safe and treated with respect and dignity.
18 May 2025
What a wonderful place Charlton Lodge Care Home is, a welcoming and friendly place from the moment we walked in. My Auntie stayed for 2 weeks respite care and enjoyed every minute or it. The staff were attentive, kind and compassionate, the facilities are wonderful. The food was good, activities plentiful and even a few trips out on the minibus were very much enjoyed. The modern, new building is so well designed and the bedrooms extremely spacious. The Customer Relations Manager is very knowledgeable and helpful, all the staff were lovely. We are now looking at long term care for our Auntie at Charlton Lodge and we know she will be in safe hands.
15 May 2025
We received such a warm welcome when my father arrived at Charlton Lodge in March. After a very unhappy experience elsewhere, he was immediately reassured & comforted by the genuinely caring staff. The contrast has been remarkable, & we all felt an instant sense of relief. Dad receives excellent care - he is washed & dressed daily with thoughtfulness & smells fresh & clean. The meals are delicious & he genuinely enjoys them. What really stands out is the staff - reception, admin, housekeeping, chefs & carers who all take the time to chat with him, look at photo albums, find sport/car tv programs, provide thoughtful activities & have a laugh with him. His love of the garden has been embraced & he's often outside in the sunshine, which he just loves. Communication with our family has been excellent & reassuring, and I'm always warmly welcomed and kept updated during visits. Charlton Lodge has a truly caring team, and we are so grateful for their kindness and dedication
14 May 2025
We moved Dad to Charlton Lodge from another home and could not be more pleased with the level of care he has received. The staff have been amazing, very attentive and thoughtful and have gone out of their way to make sure he is happy. As visitors we are welcomed warmly and the dialogue between the home and family has been excellent. I could not recommend this home more highly.
06 May 2025
When my brother initially moved to Charlton lodge all seemed well. But after a few weeks things went horribly wrong. Although Careuk staff had assessed him, it became clear that they could not meet his complex needs. Horrifically last week the family were informed with half a days notice that he had to leave. He has cerebral palsy, learning difficulties and early stage dementia. And the best interests meeting prior to his move said that he couldn't go home. It was only the kindness and compassion of the deputy manager, who was proactiive in finding another home (not in the CareUK group), which saved the day. Other staff members obviously need to go on training courses urgently.
15 April 2025
My mum came for a short stay at Charlton Lodge and liked it so much she didn't want to leave and has now become a permanent resident. The family are all so pleased as we get to spend quality time with her when we visit rather than spending our time arranging carers and doing household chores, shopping etc.
04 April 2025
By far one of the most welcome care homes I have ever walked into - the administer knew my friend like he was their family - so loving and warm. The atmosphere is amazing with all staff walking around with smiles on their faces eagerly awaiting to help anyone My friend has done nothing but smile since their arrival and it definitely makes the decision for their family a lot easier Keep up the amazing work
25 March 2025
I have 2 of my friends in Charlton Lodge. One of my friends has been here since Christmas 2024 and my other friend since February 2025. They both love living here and when I come in it's so lovely to see both so happy and the carers can't do enough for them with support, care + activities.
20 March 2025
Our family were so pleased how our mum was looked after when she was admitted after a recent health scare. She was so happy with her stay and the family were reassured she was in the right place to help get her back on her feet - we can't recommend the home highly enough.
13 March 2025
We booked mum in for respite so my dad and myself could have a break and mum could get the care she needs. Mum has Alzheimer's and the staff at the care lodge have been amazing with her. She had such a positive time we decided to extend the respite and hopefully we can have her there full time in the future.
07 March 2025
This is an amazing care home. Beautifully decorated and laid out. All the staff are very friendly and extremely caring to residents and family members. Mum is very settled in the home and my Dad visits about 3 times a week, he is made to feel very welcome.
03 March 2025
We can't thank Charlton Lodge enough! Even before moving in, the staff had shown nothing but respect and care for our family. They are clearly in the right job! The home is amazing, so clean and very posh. We are always made welcome when we visit. We missed the grand opening, but the pictures look great. We are looking forward to seeing what they put on for the residents next! Keep up the great work.
Latest Reviews for Charlton Lodge
26 August 2025
Fabulous staff, lovely environment, a caring and warm place for all. My grandfather can often be confused and become slightly dis regulated and the staff are fantastic at making him feel safe and at home. We are always met with friendly smiles and when you walk into the home, it is clean and orderly.
26 August 2025
Warm, attentive staff and a clean, welcoming environment. Always leave feeling assured that loved one is here-safe, and well cared for. Feels like a safe place that treats its residents with care and dignity.
17 August 2025
10 weeks ago my wife, who had been diagnosed with dementia, contacted Sepsis and after 14 days in hospital was discharged. However during that period she deteriorated both physically and mentally. Three weeks after she returned home, I was rushed into hospital to have my gallbladder removed, therefore I could no longer be my wife's carer. Our daughter tried to find respite care, which proved difficult but while looking a leaflet for Charlton Lodge came through the letterbox. Within 2 hours had secured a place for my wife and she had a safe place to go while I recovered. Since then my wife has been extremely well looked after at Charlton Lodge and she has settled in and they are doing far more for her than I ever could. I am at peace, she is safe and loved by very caring staff. Because of her physical and mental difficulties, it's looking like her stay may be permanent and I will have no qualms in making Charlton Lodge her place of residence. She will be safe and well looked after.
16 August 2025
Everyone is so friendly & helpful whenever I visit my Grandad! I love to keep up to date with what he's up to on the social media page too. He seems settled and always has news to tell us from the week of fun activities :)
14 August 2025
My wife entered the Care home after a long period at home with dementia related issues with taking medication, diet and hygiene. These issues were dealt with in the first few weeks in Charlton Lodge. Staff quickly recognised my wife's interests & used this knowledge to help her & open discussions. The room is spacious with easy access to the en-suite toilet/wash facilities and has a decent view from the window which provides some interest when the pupils are going to and from school (e.g. schools opposite & my wife was a teacher). One minor criticism is that the 'app.' does not fully work on my laptop - although I can see photos I cannot read comments - probably my fault for not having a 'smart' phone!
27 May 2025
I booked my dad into Charlton Lodge for a week of respite care whilst I had a short holiday with my husband. We first had a visit to Charlton Lodge and Dad was not only impressed with the accommodation and facilities but actually excited about his planned stay there. Dad had a wonderful time at Charlton Lodge. He was particularly impressed by the staff at all levels saying they were very friendly, spent lots of time chatting to him, and even took him on the bus with 2 other residents to the town centre for a bit of shopping and coffee and cake which was super. He loved the cafe area in particular and also enjoyed his meals so much in the dining room with other residents. He had such a happy time there and said it felt like he had a holiday in a 5 star hotel surrounded by caring, fun people. We have re-booked for another stay in October and would highly recommend a visit if planning a respite break or permanent residency. Thanks to all staff.
21 May 2025
I have found Charlton Lodge to be the most kind and supportive environment for Dad. His care is excellent and he is treated with respect and kindness by all of the staff who are also very kind and supportive to us as a family, communicating with us and helping us all to make this this best possible time for Dad. It is always a pleasure to visit both him and the community at Charlton Lodge where there is always a warm welcome and a very happy Dad. I highly recommend this excellent home.
20 May 2025
What a fabulous welcome we received when attending the VE Day celebrations. All the staff were very friendly, kind and caring. Amazing entertainment, tea, cakes, singing and dancing. What amazing care my mother-in-law has received so far. Would strongly recommend a visit.
18 May 2025
Since moving to Charlton Lodge, my father has been shown kindness, impeccable care and thoughtful interventions to make his day to day living as good as it can be. I have been impressed with all the staff, be they managers, reception team, carers, cleaners or maintenance - nothing is ever too much trouble. Charlton Lodge is well organised, calm and welcoming. I would have no hesitation in recommending it to others. Thank you Charlton Lodge, it is so reassuring to know my father is safe and treated with respect and dignity.
18 May 2025
What a wonderful place Charlton Lodge Care Home is, a welcoming and friendly place from the moment we walked in. My Auntie stayed for 2 weeks respite care and enjoyed every minute or it. The staff were attentive, kind and compassionate, the facilities are wonderful. The food was good, activities plentiful and even a few trips out on the minibus were very much enjoyed. The modern, new building is so well designed and the bedrooms extremely spacious. The Customer Relations Manager is very knowledgeable and helpful, all the staff were lovely. We are now looking at long term care for our Auntie at Charlton Lodge and we know she will be in safe hands.
15 May 2025
We received such a warm welcome when my father arrived at Charlton Lodge in March. After a very unhappy experience elsewhere, he was immediately reassured & comforted by the genuinely caring staff. The contrast has been remarkable, & we all felt an instant sense of relief. Dad receives excellent care - he is washed & dressed daily with thoughtfulness & smells fresh & clean. The meals are delicious & he genuinely enjoys them. What really stands out is the staff - reception, admin, housekeeping, chefs & carers who all take the time to chat with him, look at photo albums, find sport/car tv programs, provide thoughtful activities & have a laugh with him. His love of the garden has been embraced & he's often outside in the sunshine, which he just loves. Communication with our family has been excellent & reassuring, and I'm always warmly welcomed and kept updated during visits. Charlton Lodge has a truly caring team, and we are so grateful for their kindness and dedication
14 May 2025
We moved Dad to Charlton Lodge from another home and could not be more pleased with the level of care he has received. The staff have been amazing, very attentive and thoughtful and have gone out of their way to make sure he is happy. As visitors we are welcomed warmly and the dialogue between the home and family has been excellent. I could not recommend this home more highly.
06 May 2025
When my brother initially moved to Charlton lodge all seemed well. But after a few weeks things went horribly wrong. Although Careuk staff had assessed him, it became clear that they could not meet his complex needs. Horrifically last week the family were informed with half a days notice that he had to leave. He has cerebral palsy, learning difficulties and early stage dementia. And the best interests meeting prior to his move said that he couldn't go home. It was only the kindness and compassion of the deputy manager, who was proactiive in finding another home (not in the CareUK group), which saved the day. Other staff members obviously need to go on training courses urgently.
15 April 2025
My mum came for a short stay at Charlton Lodge and liked it so much she didn't want to leave and has now become a permanent resident. The family are all so pleased as we get to spend quality time with her when we visit rather than spending our time arranging carers and doing household chores, shopping etc.
04 April 2025
By far one of the most welcome care homes I have ever walked into - the administer knew my friend like he was their family - so loving and warm. The atmosphere is amazing with all staff walking around with smiles on their faces eagerly awaiting to help anyone My friend has done nothing but smile since their arrival and it definitely makes the decision for their family a lot easier Keep up the amazing work
25 March 2025
I have 2 of my friends in Charlton Lodge. One of my friends has been here since Christmas 2024 and my other friend since February 2025. They both love living here and when I come in it's so lovely to see both so happy and the carers can't do enough for them with support, care + activities.
20 March 2025
Our family were so pleased how our mum was looked after when she was admitted after a recent health scare. She was so happy with her stay and the family were reassured she was in the right place to help get her back on her feet - we can't recommend the home highly enough.
13 March 2025
We booked mum in for respite so my dad and myself could have a break and mum could get the care she needs. Mum has Alzheimer's and the staff at the care lodge have been amazing with her. She had such a positive time we decided to extend the respite and hopefully we can have her there full time in the future.
07 March 2025
This is an amazing care home. Beautifully decorated and laid out. All the staff are very friendly and extremely caring to residents and family members. Mum is very settled in the home and my Dad visits about 3 times a week, he is made to feel very welcome.
03 March 2025
We can't thank Charlton Lodge enough! Even before moving in, the staff had shown nothing but respect and care for our family. They are clearly in the right job! The home is amazing, so clean and very posh. We are always made welcome when we visit. We missed the grand opening, but the pictures look great. We are looking forward to seeing what they put on for the residents next! Keep up the great work.