300-310 Wolverhampton Road West, Bentley, Walsall, WS2 0DS
View Full Details of Rowanbrook Care HomeI have no problem with the care. Really happy mum is happy. Mum has been in 2 different care homes and this is by far the best one.
This care home is excellent from the manager who is always friendly and always welcoming to family members. The care staff are very enthusiastic and supportive I would definitely recommend this home has five star and thank them all for the care my mom receives
My dad hasn't been at the carehome very long but since he has been there he is a lot better He is well looked after the carers are very pleasant and caring they have time for the residents it is clean and nothing is too much trouble for them Well pleased with this home
My mother has been a resident at Rowanbrook for the past 12 months, and I can confidently say that the experience has been overwhelmingly positive. From the very beginning, the staff have shown exceptional kindness, professionalism, and genuine care for her wellbeing. The team are always on hand to ensure that residents feel safe, comfortable, and valued. My mother now has trouble reflecting her true feelings and i feel the staff know exactly what she needs and when she needs it. The facilities are always clean, well-maintained, and thoughtfully arranged to support both independence and safety. The meals are nutritious and tailored to individual dietary needs, and the variety of activities offered keeps residents engaged and socially active. Communication with family members is excellent-we're always kept informed and involved. I'm deeply grateful for the care and support my mother has received.
The overall care is excellent, the attention to detail by individual members of staff is outstanding. The care and empathy from the staff is also extended to the loved ones family.When you have to make the decision to put a loved one into care it's has too be one of the most difficult decision you will have to make therefore it's very important to feel confident that you have made the correct decision, I believe I have.
My husband went into Rowanbrook care home in February. The staff have all been amazing with him. I've found that all who I've been in contact with to be friendly, approachable and have the time of day for you. Their delivery of care is to a high standard. Since becoming a resident there, my husband has become a different person, he is happy, he has a smile on his face, he engages in conversation, he laughs and he even says that he likes it there and he is happy. He has been engaging in activities also. Such a remarkable transformation thanks to the carers and other staff members. Everything is nice about the home from the bedrooms with en-suite and Tv to the lounge and dining room. Something I've noticed, is that there are always carers sitting with residents wherever they are whether in the lounge or the dining room. I would definitely recommend this care home for your LO.
My sister went into Rowanbrook Care Home in November. She has settled in really well and really loves it there. All the staff at Rowanbrook are friendly and very helpful, they keep our family updated with any concerns or changes that they might have. The lounge area is just the perfect size very homely and not too overwhelming perfect for sitting in small private groups. I would recommend this care home to anyone who is looking for residency as you will be looked after with high standards.
Reception Staff are always polite and professional. Management are proactive and efficient. I can tell that they maintain and expect the highest standards. This is reflected in staff attitude, delivery of care and the support given. Nurses are professional, knowledgeable, caring and are consistent in providing holistic person centred care. This is really important therefore I am reassured. Carers are compassionate and skillful. I can see that they are confident. I therefore commend you on the high standard of training and support they are exposed to. The caterers provide the specialist diet and excellent meals that my sister needs which is excellent. The play coordinator has ensured my sister has stimulating and varied activities daily which she enjoys. The cleaning staff are dedicated and help to provide a pleasant, warm home which we appreciate. Thank you all for taking such good care of our sister.
The nurses were amazing with my grandad. They were very gentle, caring towards his care. I also found that the kitchen staff were extremely polite and had good manners. I would recommend this home to others because their efforts were outstanding.
We moved our son into Rowanbrook Care home 4 months ago. I have purposely waited before submitting a review with our son's move from a previous care home into Rowanbrook. Since the move, I can honestly say that there has been a significant improvement in the appearance and mental well-being of our son. All the staff irrespective of their role or function put the residents first and foremost, with the standard of care and compassion being exemplary.
I have no problem with the care. Really happy mum is happy. Mum has been in 2 different care homes and this is by far the best one.
This care home is excellent from the manager who is always friendly and always welcoming to family members. The care staff are very enthusiastic and supportive I would definitely recommend this home has five star and thank them all for the care my mom receives
My dad hasn't been at the carehome very long but since he has been there he is a lot better He is well looked after the carers are very pleasant and caring they have time for the residents it is clean and nothing is too much trouble for them Well pleased with this home
My mother has been a resident at Rowanbrook for the past 12 months, and I can confidently say that the experience has been overwhelmingly positive. From the very beginning, the staff have shown exceptional kindness, professionalism, and genuine care for her wellbeing. The team are always on hand to ensure that residents feel safe, comfortable, and valued. My mother now has trouble reflecting her true feelings and i feel the staff know exactly what she needs and when she needs it. The facilities are always clean, well-maintained, and thoughtfully arranged to support both independence and safety. The meals are nutritious and tailored to individual dietary needs, and the variety of activities offered keeps residents engaged and socially active. Communication with family members is excellent-we're always kept informed and involved. I'm deeply grateful for the care and support my mother has received.
The overall care is excellent, the attention to detail by individual members of staff is outstanding. The care and empathy from the staff is also extended to the loved ones family.When you have to make the decision to put a loved one into care it's has too be one of the most difficult decision you will have to make therefore it's very important to feel confident that you have made the correct decision, I believe I have.
My husband went into Rowanbrook care home in February. The staff have all been amazing with him. I've found that all who I've been in contact with to be friendly, approachable and have the time of day for you. Their delivery of care is to a high standard. Since becoming a resident there, my husband has become a different person, he is happy, he has a smile on his face, he engages in conversation, he laughs and he even says that he likes it there and he is happy. He has been engaging in activities also. Such a remarkable transformation thanks to the carers and other staff members. Everything is nice about the home from the bedrooms with en-suite and Tv to the lounge and dining room. Something I've noticed, is that there are always carers sitting with residents wherever they are whether in the lounge or the dining room. I would definitely recommend this care home for your LO.
My sister went into Rowanbrook Care Home in November. She has settled in really well and really loves it there. All the staff at Rowanbrook are friendly and very helpful, they keep our family updated with any concerns or changes that they might have. The lounge area is just the perfect size very homely and not too overwhelming perfect for sitting in small private groups. I would recommend this care home to anyone who is looking for residency as you will be looked after with high standards.
Reception Staff are always polite and professional. Management are proactive and efficient. I can tell that they maintain and expect the highest standards. This is reflected in staff attitude, delivery of care and the support given. Nurses are professional, knowledgeable, caring and are consistent in providing holistic person centred care. This is really important therefore I am reassured. Carers are compassionate and skillful. I can see that they are confident. I therefore commend you on the high standard of training and support they are exposed to. The caterers provide the specialist diet and excellent meals that my sister needs which is excellent. The play coordinator has ensured my sister has stimulating and varied activities daily which she enjoys. The cleaning staff are dedicated and help to provide a pleasant, warm home which we appreciate. Thank you all for taking such good care of our sister.
The nurses were amazing with my grandad. They were very gentle, caring towards his care. I also found that the kitchen staff were extremely polite and had good manners. I would recommend this home to others because their efforts were outstanding.
We moved our son into Rowanbrook Care home 4 months ago. I have purposely waited before submitting a review with our son's move from a previous care home into Rowanbrook. Since the move, I can honestly say that there has been a significant improvement in the appearance and mental well-being of our son. All the staff irrespective of their role or function put the residents first and foremost, with the standard of care and compassion being exemplary.