Rowanbrook Care Home

300-310 Wolverhampton Road West, Bentley, Walsall WS2 0DS
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9.5 8 Reviews
  • Rowanbrook Care Home, Walsall
Rowanbrook Care Home is a Complex Mental Health and Nursing Home. Comprised of small units, this enables individuals to thrive and have meaningful lives. Rowanbrook Care Home has a team of experienced, trained, skilled individuals that work together to make a homely environment for the residents, supporting them to be as independent as possible. The team has the knowledge, understanding and training to care for people with complex mental health conditions and complex behaviours. Rowanbrook's focus is on individual, high quality care. Rowanbrook has become a centre of excellence for the provided care, compassion and innovation by implementing new ways of approach to enhance quality of life, creating a homely environment, technologies, devices and equipment in the lives of the residents.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 54 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1700
  • Self-Funded Nursing Dementia Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1800
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

All fees are subject to a detailed assessment of care needs.

These prices are only a guideline, please contact Rowanbrook Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Bo Micu (Home Manager)

Local Authority / Social Services

Admission Criteria

  • We accept self funders, LA funded, LA with Top up and CHC funded
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (54)

Visiting

  • No restrictions to visiting however do ask visitors to consider mealtimes so residents can have an uninterrupted dining experience to support nutritional intake.

Parking

  • Ample free parking is available at the home. Front of the building and rear.

Rowanbrook Care Home Reviews (8)

9.5

Rowanbrook Care Home has a Review Score of 9.5 (9.541) out of 10, based on 8 reviews in the last 2 years. Over all time Rowanbrook Care Home has 8 reviews.

Overall Experience

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Review from S W (Wife of Resident) published on 1 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband went into Rowanbrook care home in February. The staff have all been amazing with him. I've found that all who I've been in contact with to be friendly, approachable and have the time of day for you. Their delivery of care is to a high standard.
Since becoming a resident there, my husband
has become a different person, he is happy, he has a smile on his face, he engages in conversation, he laughs and he even says that he likes it there and he is happy. He has been engaging in activities also. Such a remarkable transformation thanks to the carers and other staff members.
Everything is nice about the home from the bedrooms with en-suite and Tv to the lounge and dining room.
Something I've noticed, is that there are always carers sitting with residents wherever they are whether in the lounge or the dining room.
I would definitely recommend this care home for your LO.

Reply from Lorraine Shannon, Business Development Manager at Rowanbrook Care Home

Thank you for taking the time to leave such a wonderful 5* review and recommendation. We are so happy to read the improvement in your husband and how happy and settled he is at Rowanbrook care home. thanks to the care and support of our dedicated team.

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Review from E T (Sister of Resident) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister went into Rowanbrook Care Home in November. She has settled in really well and really loves it there. All the staff at Rowanbrook are friendly and very helpful, they keep our family updated with any concerns or changes that they might have. The lounge area is just the perfect size very homely
and not too overwhelming perfect for sitting in small private groups. I would recommend this care home to anyone who is looking for residency as you will be looked after with high standards.

Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you very much for your review of Rowanbrook Care Home, we are so pleased that your sister has found the perfect home. The environment that we created is thoroughly thought of, in consideration for our residents to offer a homely feel and the privacy needed to enrich their lives. All of this is complemented by the knowledge and skills of our team. We appreciate you recommending us.

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Review from Joy C (Sister of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Reception Staff are always polite and professional. Management are proactive and efficient. I can tell that they maintain and expect the highest standards. This is reflected in staff attitude, delivery of care and the support given. Nurses are professional, knowledgeable, caring and are consistent in
providing holistic person centred care. This is really important therefore I am reassured. Carers are compassionate and skillful. I can see that they are confident. I therefore commend you on the high standard of training and support they are exposed to.


The caterers provide the specialist diet and excellent meals that my sister needs which is excellent. The play coordinator has ensured my sister has stimulating and varied activities daily which she enjoys. The cleaning staff are dedicated and help to provide a pleasant, warm home which we appreciate. Thank you all for taking such good care of our sister.

Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for such a detailed and lovely review! We are so pleased to be part of your sister's life and this is what our purpose is: to deliver the highest quality of care to everyone that joins the Rowanbrook Family. We are honoured that your sister and the rest of the family have chosen us.

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Review from Alice S (Granddaughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses were amazing with my grandad. They were very gentle, caring towards his care. I also found that the kitchen staff were extremely polite and had good manners. I would recommend this home to others because their efforts were outstanding.

Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for the lovely review, Alice! We appreciate your kind words and we are honoured to have been a part of your grandad's life journey. He will be forever remembered at Rowanbrook Care Home.

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Review from Philip D (Father of Resident) published on 27 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved our son into Rowanbrook Care home 4 months ago. I have purposely waited before submitting a review with our son's move from a previous care home into Rowanbrook. Since the move, I can honestly say that there has been a significant improvement in the appearance and mental well-being of our son.
All the staff irrespective of their role or function put the residents first and foremost, with the standard of care and compassion being exemplary.

Reply from Bo Micu, Manager at Rowanbrook Care Home

Thank you for your kind words and feedback! This is a credit to the dedication, compassion, and hard work of everyone here at Rowanbrook. We are privileged to be part of the life journey and to be an extension of the family for yourselves and your loved one.

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Review from J B (Husband of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughters and I found ourselves in the very emotional position of having to find a forever home for my wife and my daughter's Mother. At the end of a very long day of visiting a number of care homes, we arrived at RowanBrook. We were met with a very warm welcome, friendly faces but most of all a
peaceful homely feeling. Sometimes you don't need words you just feel it. I am sure everyone who has had to face this dilemma with a loved one goes through the full range of emotions and doubt. Again the staff at Rowanbrook were there to help and support. Thank you,

Reply from Lorraine Shannon, Business Development Manager at Rowanbrook Care Home

Thank you for such a heartfelt review. We are delighted that the team at Rowanbrook was able to play such an important part in what we appreciate is an emotional and difficult decision for families. Thank you for your 5* rating.

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Review from Paul J (Son of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mom has moved into Rowanbrook Care Home the change in my mom's mood and appearance has changed significantly she seems much calmer and communicates with staff/clients around her. We can't thank you all for the love and compassion you have shown my mom in the last two weeks.
So thank you all.
Love
from me and all the family.

Reply from Lorraine Shannon, Business Development Manager at Rowanbrook Care Home

Thank you for taking the time to leave a review. We are delighted to receive such positive feedback and 5* ratings across the board. We look forward to seeing Mom thrive and live well at Rowanbrook Care Home.

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Review from Susan D (Mother of Resident) published on 1 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I moved my son who has frontal temporal dementia to Rowanbrook Care Home 3 weeks ago from a Care Home that wasn't meeting my son's needs. Since the move, his care and general well-being have improved significantly. All the staff go above and beyond to ensure that all of his needs are met. I feel so
much better knowing he's getting the best care he can get and in a surrounding that's pleasing as they treat the clients with dignity and respect. The carers, cooks cleaners, and management put the clients first and foremost.

Reply from Lorraine Shannon, Business Development Manager at Rowanbrook Care Home

Thank you for taking the time to leave a review. Receiving such a positive (and 5*) rating is so rewarding and the team at Rowanbrook will be extremely pleased. We are delighted that your son's move to Rowanbrook is going so well and you have seen significant improvements.

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Current Review Score: 9.5 (9.541)

Overview of Review Score

The Review Score of 9.5 (9.541) out of 10 for Rowanbrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rowanbrook Care Home is calculated as follows: ( (84 Excellents x 5) ) ÷ 84 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.541 Points relating to the number of positive Reviews for Rowanbrook Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 54 registered maximum number of service users is 10.8. 8 Positive Reviews ÷ 10.8 = 0.741

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

Meet the Team (14)

Bo

Bo

Job Title: Home Manager

Bo is a registered general nurse and also holds a BSc (Hons) in Physical Education, Sports and Physiotherapy.
Bo is an experienced manager in the Healthcare Industry, passionate and dedicated to the craft.


Bo takes pride in his past accomplishments and continues to strive for the best in everything he does.
He led homes to Outstanding and Good ratings with the CQC and high scores/marks in reviews.


"Rowanbrook has a strong foundation with experienced and passionate staff who strive to deliver the best quality of care, every single day. We value each individual and respect individuality." - Bo Micu


"Rowanbrook promises transparency, honesty, professionalism, kindness and compassion to everyone who enters our home/family." - Bo

Shelly

Shelly

Job Title: Deputy Manager

Shelly has many years of experience as a Registered General Nurse, and Shelley’s background is in Haematology/Oncology, where she started as a staff nurse and worked her way to Ward Sister for 23+ years.


Shelly enjoyed being a mentor to student nurses and junior nursing staff. She continues to share her mentoring skills with our healthcare assistants, nurses and auxiliary staff at Rowanbrook.


Shelly prides herself on her excellent leadership skills, her ability to communicate and her active listening skills. She is looking forward to supporting the team at Rowanbrook to deliver the best standard of care to our wonderful residents.

Manni

Manni

Job Title: Admin Manager

Manni is the Admin Manager at Rowanbrook Care Home.

Joe

Joe

Job Title: Head Chef

Joe joins Rowanbrook with a raft of experience in the hospitality and catering Industry.


He has worked in pub restaurants as well as B&B environments and has 7 years + in the Care Sector as Head Chef.


We are delighted to have such a talented chef to support our residents' nutrition and create a wonderful dining experience that inspires and tantalises our residents' taste buds!

Hayley

Hayley

Job Title: Head Housekeeper

Hayley has over 20 years of experience in housekeeping and joins her 2nd care home setting at Rowanbrook.


Hayley is a much-respected member of the team who not only ensures the home is spotless and well-maintained but also lends her hand to so many other tasks, from reception duties to maintenance support.


She is worth her weight in gold, and when you meet her, you most certainly do not forget her. She always greets you with a smile and a positive can-do attitude.

Darren

Darren

Job Title: Lead Activities Coordinator

Darren brings a wealth of experience to his role. Before joining Rowanbrook, he served as an Activities Coordinator at another care home. Adding to his varied background, he is also a certified dog trainer, Mantrailing Instructor and Scentwork Instructor! His unique blend of skills and dedication is set to enrich life at Rowanbrook for everyone.

Steve

Steve

Job Title: Maintenance Manager

Steve is the Maintenance Manager at Rowanbrook Care Home. There is nothing that Steve cannot fix or come up with a solution for!

Mariana

Mariana

Job Title: Receptionist

Mariana is the receptionist at Rowanbrook Care Home. She is the friendly person greeting visitors into our home and the friendly voice on the telephone for our home.

Janet

Janet

Job Title: Registered General Nurse

Jan joins Rowanbrook with many years of experience, having qualified in 1977 at Wolverhampton School of Nursing. Janet enjoyed her time working on the Emergency Women's Ward for thoracic surgery before joining Compton Hospice at Nuffield Hospital.


A change of environment saw Janet working in nursing homes and working her way up to Deputy Manager roles before a country swap to New Zealand and experiencing working in the care sector there.


On Jan's return to England several years later, she returned to the care environment and specialised in palliative and dementia care.


Jan is looking forward to a new chapter at Rowanbrook and putting all her years of experience to good use to enrich the lives of our residents in her care.

Karlo

Karlo

Job Title: Registered General Nurse

Karlo's whole working career has been in nursing since the age of 18, when his studies began.


He has nursed in many settings, from hospital wards to dialysis and care homes.


Karlo is passionate about his work and providing the best nursing care possible. Helping others is his vocation.

Claire

Claire

Job Title: Senior Healthcare Assistant

Claire joins Rowanbrook with a wealth of care experience, starting her care career as a personal assistant and working 1-1 with a gentleman for several years. This progressed to a role in a nursing home for almost 5 years before embarking on a new challenge working in complex services as a senior member of the team.


Claire is particularly looking forward to supporting our residents at Rowanbrook to live a meaningful and happy life in a warm and safe environment, whilst being on hand to support staff with her experience and mentoring skills.

Heather

Heather

Job Title: Healthcare Assistant

Heather joins Rowanbrook as a Healthcare Assistant with over 25 years of experience in the care sector and is fully trained in stoma and catheter care as well as the administration of medicine.


Heather is known for her kindness, compassion and patience and is thoroughly enjoying working with the experienced team at Rowanbrook, in what she describes as a "lovely atmosphere".

Faye

Faye

Job Title: Healthcare Assistant

Faye is part of the team as a Healthcare Assistant at Rowanbrook Care Home.

Sam

Sam

Job Title: Chef

Sam has been sharing her culinary delights in care homes for over 19 years, and Rowanbrook is her third home during this time.


In addition to this impressive span of delivering nutritious and delicious food for older people, Sam worked for 5 years in a school kitchen cooking an eyewatering 700 meals a day!


Sam loves welcoming and cooking for residents and building strong bonds whilst savouring the pleasure of tantalising their taste buds and supporting their nutritional needs to promote well-being.

Frequently Asked Questions about Rowanbrook Care Home

What types of Care is Rowanbrook Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders & Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rowanbrook Care Home have?

There are 54 Single Rooms.

What are the Facilities & Services at Rowanbrook Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rowanbrook Care Home to the centre of Walsall?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowanbrook Care Home to verify any information. View our terms and conditions. Rowanbrook Care Home has an Enhanced Service - more info.