Submit a Review for Barchester Iris Court
Hitchin Road, Hitchin, SG4 7QH
View full details of Barchester Iris CourtLatest Reviews for Barchester Iris Court
28 January 2026
My parents have been residents since September and I cannot fault the care they have received, everyone has been so kind and friendly. Everyone who visits them comments on how lovely the home is and how lovely the staff are. There are lots of varied activities for the residents to participate in and
a lovely garden for walks.
30 September 2025
My Mother has been a resident at Iris Court Care Home since April and has been well looked after by the attentive and kind staff. She enjoys walking around the garden and says the food is also very good.
30 September 2025
Iris Court is a gem - the staff look after my Mother in such a caring and respectful way. When I visit or on the telephone they take great care in answering any queries or discussing my Mother's wellbeing. The garden is a great asset and my Mother enjoys visiting the greenhouse to see the progress
of the plants. My Mother enjoys the food very much. Although my Mother doesn't join in with a large number of activities there is always a lovely variety of things put on each week for the residents.
24 June 2025
Mum & dad have been at Iris Court for a week now The care, compassion & dignity with they have been treated is wonderful. All the staff are so keen to help & are warm & friendly while they do it.
It truly is a CARE home.
02 May 2025
I have been so happy since my friend become a resident of Iris Court because it seems to me my friend's needs are being met as well as possible. I have observed her room is kept in very good order, the staff treat her kindly. The organisation of meals and activities seem good and staff seem keen to
engage her as much as possible in activities. The most important things are kindness and respect, and they seem to be in place.
17 April 2025
The care home itself is new, meaning that the facilities are generally well kept and good quality. There are some aspects which are disappointing - for instance there is no heating in the ensuite shower rooms. And it seems to take quite a long time for the residents wishes to be listened to (various
requests relating to gardening facilities/bridge tables & chairs etc remain unresolved). Food is a little hit and miss - quantity, but sometimes needs a bit more quality.
One to watch out for: after just 8 months in residence, the fees were increased by an extraordinary 8.7%, allegedly due to changes in government policies. Despite contesting this nearly 2-months before the proposed change date, Barchester did not respond to my queries and just changed the fees in line with their 'extraordinary' rate increase. A very worrying precedent!
15 April 2025
Mum's time here was shorter than we would have liked. The staff were amazing from start to finish. She came in difficult circumstances and at short notice. The management were extremely helpful. Mum adored the care staff who were always so kind and patient. The food and coffee were amazing! Thank
you so much!
05 February 2025
This was my first visit to Barchester Iris Court. I was very impressed with everything I saw from the moment I got there. The rooms were immaculate, the staff were friendly and extremely attentive. As somebody who has worked in nursing homes, locally, for 17 years I can justly say this is the best I
have seen. Congratulations to the owners and staff.
20 December 2024
Can't recommend Iris Court enough. The team and management are so kind and attentive to everyone's needs. The accommodation and grounds are truly stunning. The attention to detail and accommodation of food preferences are second to none. The activities team are amazing and work tirelessly every day
to organise activities that the residents enjoy.
14 November 2024
From the moment nan moved into Barchester Iris Court, I was immediately impressed with the staff and facilities. Every member of staff is always warm, welcoming and genuinely cares about each and every resident. As someone who was always adamant that they wouldn't move into a care facility, nan has
settled in better than I could have hoped or imagined and I think that in itself is a testament to the staff and level of care delivered at Iris Court. Nan even refers to Iris Court as home now! I have already recommended Iris Court to those looking for a care facility for themselves or a loved one and will continue to do so in the future.
16 September 2024
My father could not have been cared for better. He was encouraged to join in the many activities that they put on. Medical care could not have been better. General care could not have been better. General care could not have been better. Personal care could not have been better.
In the time he was
there, he considered it his home. As a visitor any time of day, coffee and cake always available on tap. Overall a dignified, safe and balanced way for my father to be cared for and we as a family never had to worry about him in anyway.
12 August 2024
My mum has been at Iris Court Carehome since the beginning of July and all the staff have been wonderful. The attention to detail is 100%. I can already see that my Mum is in better shape after just the few weeks of being at Iris Court. They are so kind, caring, super efficient and a very happy
passionate team and peace of mind for me that Mum is being given exceptional care. Thank you to all the Team at Iris Court.
06 August 2024
Mother-in-law has only been in Barchester Iris Court a short time as she was moved from another care home. Despite only being here a short time, her well-being seems to be much improved, which I can only put down to the wonderful care and support she is receiving. Keep up the good work and thanks
for your kind support from all members of staff.
02 August 2024
Barchester Iris Court has welcomed my mother with open arms. My mother, who has Alzheimer's, was nervous about coming but she has settled in and has made friends with some of the other residents. Mum was unable to live alone and now she has more than just new friendships, she is busy every day
rather than just sitting on her own at home. The activities program is varied and they cater according to the residents' suggestions. They also prompt the residents to join in each time.
Everyone is friendly and welcoming and they all get to know the family who visits too.
The food is good and there is a variety of dishes, the main being at lunchtime.
Any time I have had a worry about Mum (which is to be expected at the beginning) I have been listened to and the carers have offered feedback on her progress.
02 August 2024
On arrival, my first impressions were an outstanding building and beautiful gardens. The staff are friendly and helped us to realise our mother would be well looked after. This is her third day and are well impressed with her continuing progress.
15 July 2024
In about three months I have learned to enjoy this home as my calm, happy home and building on things learnt and planned to wider fellow residents.
15 July 2024
Beautiful location, very restful and peaceful with first-class facilities. Staff are all very friendly and various activities to do.
15 July 2024
The first impression is of warm, pleasant atmosphere. Staff are very able and there is a constant buzz of happy movement and plenty of sport, in a chair as well. Altogether, a pretty swimmingly, active, pleasant place, super garden, of course, very accessible - with rooms garden doors.
09 July 2024
Early days and a great start to my mum's stay. Everyone is very kind and Mim is enjoying the food. Beautiful accommodation too.
05 July 2024
The words that come to mind are 'home from home' and it can be summed up by 'tasteful'.
As the resident's friend, I couldn't be more pleased to see my friend so happy and relaxed and putting on weight! Thank you so much. My friend regards the staff as her friends.
Latest Reviews for Barchester Iris Court
28 January 2026
My parents have been residents since September and I cannot fault the care they have received, everyone has been so kind and friendly. Everyone who visits them comments on how lovely the home is and how lovely the staff are. There are lots of varied activities for the residents to participate in and
a lovely garden for walks.
30 September 2025
My Mother has been a resident at Iris Court Care Home since April and has been well looked after by the attentive and kind staff. She enjoys walking around the garden and says the food is also very good.
30 September 2025
Iris Court is a gem - the staff look after my Mother in such a caring and respectful way. When I visit or on the telephone they take great care in answering any queries or discussing my Mother's wellbeing. The garden is a great asset and my Mother enjoys visiting the greenhouse to see the progress
of the plants. My Mother enjoys the food very much. Although my Mother doesn't join in with a large number of activities there is always a lovely variety of things put on each week for the residents.
24 June 2025
Mum & dad have been at Iris Court for a week now The care, compassion & dignity with they have been treated is wonderful. All the staff are so keen to help & are warm & friendly while they do it.
It truly is a CARE home.
02 May 2025
I have been so happy since my friend become a resident of Iris Court because it seems to me my friend's needs are being met as well as possible. I have observed her room is kept in very good order, the staff treat her kindly. The organisation of meals and activities seem good and staff seem keen to
engage her as much as possible in activities. The most important things are kindness and respect, and they seem to be in place.
17 April 2025
The care home itself is new, meaning that the facilities are generally well kept and good quality. There are some aspects which are disappointing - for instance there is no heating in the ensuite shower rooms. And it seems to take quite a long time for the residents wishes to be listened to (various
requests relating to gardening facilities/bridge tables & chairs etc remain unresolved). Food is a little hit and miss - quantity, but sometimes needs a bit more quality.
One to watch out for: after just 8 months in residence, the fees were increased by an extraordinary 8.7%, allegedly due to changes in government policies. Despite contesting this nearly 2-months before the proposed change date, Barchester did not respond to my queries and just changed the fees in line with their 'extraordinary' rate increase. A very worrying precedent!
15 April 2025
Mum's time here was shorter than we would have liked. The staff were amazing from start to finish. She came in difficult circumstances and at short notice. The management were extremely helpful. Mum adored the care staff who were always so kind and patient. The food and coffee were amazing! Thank
you so much!
05 February 2025
This was my first visit to Barchester Iris Court. I was very impressed with everything I saw from the moment I got there. The rooms were immaculate, the staff were friendly and extremely attentive. As somebody who has worked in nursing homes, locally, for 17 years I can justly say this is the best I
have seen. Congratulations to the owners and staff.
20 December 2024
Can't recommend Iris Court enough. The team and management are so kind and attentive to everyone's needs. The accommodation and grounds are truly stunning. The attention to detail and accommodation of food preferences are second to none. The activities team are amazing and work tirelessly every day
to organise activities that the residents enjoy.
14 November 2024
From the moment nan moved into Barchester Iris Court, I was immediately impressed with the staff and facilities. Every member of staff is always warm, welcoming and genuinely cares about each and every resident. As someone who was always adamant that they wouldn't move into a care facility, nan has
settled in better than I could have hoped or imagined and I think that in itself is a testament to the staff and level of care delivered at Iris Court. Nan even refers to Iris Court as home now! I have already recommended Iris Court to those looking for a care facility for themselves or a loved one and will continue to do so in the future.
16 September 2024
My father could not have been cared for better. He was encouraged to join in the many activities that they put on. Medical care could not have been better. General care could not have been better. General care could not have been better. Personal care could not have been better.
In the time he was
there, he considered it his home. As a visitor any time of day, coffee and cake always available on tap. Overall a dignified, safe and balanced way for my father to be cared for and we as a family never had to worry about him in anyway.
12 August 2024
My mum has been at Iris Court Carehome since the beginning of July and all the staff have been wonderful. The attention to detail is 100%. I can already see that my Mum is in better shape after just the few weeks of being at Iris Court. They are so kind, caring, super efficient and a very happy
passionate team and peace of mind for me that Mum is being given exceptional care. Thank you to all the Team at Iris Court.
06 August 2024
Mother-in-law has only been in Barchester Iris Court a short time as she was moved from another care home. Despite only being here a short time, her well-being seems to be much improved, which I can only put down to the wonderful care and support she is receiving. Keep up the good work and thanks
for your kind support from all members of staff.
02 August 2024
Barchester Iris Court has welcomed my mother with open arms. My mother, who has Alzheimer's, was nervous about coming but she has settled in and has made friends with some of the other residents. Mum was unable to live alone and now she has more than just new friendships, she is busy every day
rather than just sitting on her own at home. The activities program is varied and they cater according to the residents' suggestions. They also prompt the residents to join in each time.
Everyone is friendly and welcoming and they all get to know the family who visits too.
The food is good and there is a variety of dishes, the main being at lunchtime.
Any time I have had a worry about Mum (which is to be expected at the beginning) I have been listened to and the carers have offered feedback on her progress.
02 August 2024
On arrival, my first impressions were an outstanding building and beautiful gardens. The staff are friendly and helped us to realise our mother would be well looked after. This is her third day and are well impressed with her continuing progress.
15 July 2024
In about three months I have learned to enjoy this home as my calm, happy home and building on things learnt and planned to wider fellow residents.
15 July 2024
Beautiful location, very restful and peaceful with first-class facilities. Staff are all very friendly and various activities to do.
15 July 2024
The first impression is of warm, pleasant atmosphere. Staff are very able and there is a constant buzz of happy movement and plenty of sport, in a chair as well. Altogether, a pretty swimmingly, active, pleasant place, super garden, of course, very accessible - with rooms garden doors.
09 July 2024
Early days and a great start to my mum's stay. Everyone is very kind and Mim is enjoying the food. Beautiful accommodation too.
05 July 2024
The words that come to mind are 'home from home' and it can be summed up by 'tasteful'.
As the resident's friend, I couldn't be more pleased to see my friend so happy and relaxed and putting on weight! Thank you so much. My friend regards the staff as her friends.