Submit a Review for Sycamore Heights Nursing Home
73 Shakespeare Road, Bedford, MK40 2DW
View Full Details of Sycamore Heights Nursing HomeLatest Reviews for Sycamore Heights Nursing Home
10 September 2025
My mother recently received respite care at Sycamore Heights following surgery. Compassion, competence, a 'home from home' wecloming environment and utmost professionalism are just some of the words I would use to describe the excellent care my mother received from all members of the care team, led by the manager, and all delivered in this modern home. Oh and did I mention how good the food is! - again it is excellent So many other care homes, in our experience, do not meet the claims made in their brochures but here is one that truly does!
13 August 2025
Dad has been here three months now and the transition has not been easy for him. Sycamore staff have always been exemplary in their treatment of and patience with my father. The setting itself is spotless and a safe and welcoming environment for residents and visitors.
22 July 2025
We visited 3 different care homes with my mother and decided Sycamore Heights Care Home was the best. I am generally very happy with our decision. My mother's dementia has worsened considerably since her admission and although I have found the staff to be friendly and caring I know she doesn't agree. Hopefully this situation will improve. My ony issue is the time it takes staff to answer the front door. My sister once waited 15 minutes and gave up in the end.
15 July 2025
My dad came for respite care 3 months ago after a two week stay in hospital. He was very frail, extremely low in himself and has severely ulcerated legs. He also has an open wound on his head. The staff and the nursing care has been beyond our expectations. They have shown endless patience and compassion with my dad. They have been there at all times helping him to settle. His health has improved immensely. He has now decided to stay for the foreseeable future.
11 July 2025
The team at Sycamore a super, they look after Dad really well. They have adjusted to his requirements really well and apart from losing his independence he is very happy there. They call me with updates and keep me informed when he has had a fever or needs a hospital visit. Great place, great team. Thoroughly recommend.
07 July 2025
As the wife and previous carer for my husband I have been thoroughly supported in this transition. The staff, without exception have been kind, patient, professional, empathetic and supportive. They do all they can to assist my husband with eating, toileting and mobilising. They cope admirably with his episodes of aggressive behaviour.
19 May 2025
My great aunt has had wonderful care here since being discharged from hospital. The staff are all warm, friendly and caring.
14 May 2025
This place has made my mum feel at home and safe. She has never been happier, she feels she is definitely getting her money's worth and is nothing but happy with this place is amazing and I would definitely suggest Sycamore Heights to anyone looking for really good care homes.
14 May 2025
Mum joined this care home about a month ago and has nothing but nice things to say about the carers and staff here. Staff are super friendly and always looking out for the patients and guests in the care home.
09 April 2025
The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.
08 April 2025
Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend. Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.
08 April 2025
A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit. My family member is staying longer than originally intended and they have gone above and beyond to ensure the transition into the home has been as smooth and easy for all as possible. THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all. I look forward to visiting again and seeing you all during the duration of my family members stay.
01 April 2025
A wonderful environment with really lovely staff. Nothing is too much trouble.
31 March 2025
Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.
31 March 2025
It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.
20 March 2025
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional. My father was treated as an individual and all his needs were matched above and beyond our expectations. We will be forever grateful to every member of the team at Sycamore Heights.
20 March 2025
Very proffessional polite friednly, helpful look after residents very well.
Latest Reviews for Sycamore Heights Nursing Home
10 September 2025
My mother recently received respite care at Sycamore Heights following surgery. Compassion, competence, a 'home from home' wecloming environment and utmost professionalism are just some of the words I would use to describe the excellent care my mother received from all members of the care team, led by the manager, and all delivered in this modern home. Oh and did I mention how good the food is! - again it is excellent So many other care homes, in our experience, do not meet the claims made in their brochures but here is one that truly does!
13 August 2025
Dad has been here three months now and the transition has not been easy for him. Sycamore staff have always been exemplary in their treatment of and patience with my father. The setting itself is spotless and a safe and welcoming environment for residents and visitors.
22 July 2025
We visited 3 different care homes with my mother and decided Sycamore Heights Care Home was the best. I am generally very happy with our decision. My mother's dementia has worsened considerably since her admission and although I have found the staff to be friendly and caring I know she doesn't agree. Hopefully this situation will improve. My ony issue is the time it takes staff to answer the front door. My sister once waited 15 minutes and gave up in the end.
15 July 2025
My dad came for respite care 3 months ago after a two week stay in hospital. He was very frail, extremely low in himself and has severely ulcerated legs. He also has an open wound on his head. The staff and the nursing care has been beyond our expectations. They have shown endless patience and compassion with my dad. They have been there at all times helping him to settle. His health has improved immensely. He has now decided to stay for the foreseeable future.
11 July 2025
The team at Sycamore a super, they look after Dad really well. They have adjusted to his requirements really well and apart from losing his independence he is very happy there. They call me with updates and keep me informed when he has had a fever or needs a hospital visit. Great place, great team. Thoroughly recommend.
07 July 2025
As the wife and previous carer for my husband I have been thoroughly supported in this transition. The staff, without exception have been kind, patient, professional, empathetic and supportive. They do all they can to assist my husband with eating, toileting and mobilising. They cope admirably with his episodes of aggressive behaviour.
19 May 2025
My great aunt has had wonderful care here since being discharged from hospital. The staff are all warm, friendly and caring.
14 May 2025
This place has made my mum feel at home and safe. She has never been happier, she feels she is definitely getting her money's worth and is nothing but happy with this place is amazing and I would definitely suggest Sycamore Heights to anyone looking for really good care homes.
14 May 2025
Mum joined this care home about a month ago and has nothing but nice things to say about the carers and staff here. Staff are super friendly and always looking out for the patients and guests in the care home.
09 April 2025
The staff are so welcoming, friendly and helpful - always kind and actively looking for ways to improve the service. Mum is very much enjoying the home cooking and the daily cakes in the cafe area. Everyone knew our names incredibly quickly and we all feel welcome and cared for. Mum has been really looked after in terms of nursing needs, arranging podiatrist and hairdresser and taking care of prescriptions and everything. She's very happy there and so much more positive about life.
08 April 2025
Overall impression is that this care home is of the highest quality in every respect. All staff are friendly efficient and professional. The design, decor and furnishings are beautiful giving a calm, warm feel. The food is superb and varied. Staff have shown immense kindness (and patience!) to our aunt/friend. Staff have also been very supportive to us, her family and friends. This has been much appreciated. Can't comment on activities as home is new and these are yet to start but I have no doubt they will be great. Will have to give it longer to assess value for money. All we can say now is we're very happy with everything.
08 April 2025
A wonderful home with a lovely homely feel. As soon as I walked through the door I was welcomed as too was my young child. We really were looked after and made to feel at home during our visit. My family member is staying longer than originally intended and they have gone above and beyond to ensure the transition into the home has been as smooth and easy for all as possible. THANK YOU to everyone on the amazing staff team who really do care and are showing the utmost respect and compassion to all. I look forward to visiting again and seeing you all during the duration of my family members stay.
01 April 2025
A wonderful environment with really lovely staff. Nothing is too much trouble.
31 March 2025
Very kind and a warm welcome and the workers make you fill comfortably and they make my friend happy he tells me how he likes all the staff every time iv seen my friend he's happy iv been in the garden it's pretty also its easy to find my friend with names on the doors.
31 March 2025
It's a daunting experience to make the decision that you need extra care. But from the very first meeting, the staff at Sycamore Heights made so welcome, guiding us through the process, and making us feel valued and at ease. They have a personalised care approach and we have seen this with Mum, even down to meals that she prefers. The staff are so attentive which makes her decision to go there the right one. The home is beautifully styled with purpose built rooms that are comfortable. We are happy with the overall experience at Sycamore Heights so far.
20 March 2025
My father stayed for 2 weeks respite and we were all listened to and treated with respect. Any questions were answered in full and explained thoroughly. All the staff were caring, compassionate and professional. My father was treated as an individual and all his needs were matched above and beyond our expectations. We will be forever grateful to every member of the team at Sycamore Heights.
20 March 2025
Very proffessional polite friednly, helpful look after residents very well.