Submit a Review for Waterhaven Place
Sandpiper Road, Chichester, PO20 2NZ
View full details of Waterhaven PlaceLatest Reviews for Waterhaven Place
30 January 2026
My mum first moved in to Waterhaven place in November 25 with mixed dementia. She was made to feel very relaxed and welcome and safe straight away and settled in really quickly. She is always telling me how lovely the staff are and that they cant do enough for me. We are thrilled with the care she
is given, there is a full array of activities that she really enjoys. She now has a better social life than we do, going on fantastic trips and having her hair and nails done in the salon in Waterhaven every week. We go every other day to visit her and it is always spotlessly clean, the staff are so welcoming and friendly and my mum absolutely adores the staff as we do. The difference in my mum is incredible since she has moved in with the care given. Her paranoia has completely gone as she feels so relaxed and happy and safe there. As a family member of a resident, I cant emphasise enough how much of a relief it is to know how safe, happy and loved she is at Waterhaven. Highly recommend.
30 January 2026
What can I say other than waterhaven place is amazing my mum was a resident for 4wks after a bad fall and the home was amazing and all the staff were also amazing and since then she has been going to the home for the community exercise classes on a Monday and Friday which have really helped her to
get back on her feet so much quicker than expected
If I ever had to recommend a care home to anyone it will definitely always be waterhaven place
29 January 2026
Such a warm loving caring place, my mum has never been so well cared for, even at home., the range of activities on offer has something for everyone of all abilities. The care shown by all members of staff is next level, nothing is too much trouble.
24 December 2025
After 5 years caring for my wife, who has Vascular Dementia, I was becoming quite stressed and my GP referred me to the NHS specialist responsible for the wellbeing of unpaid Carers. Her immediate advice was that I needed a break and she recommended that I should arrange for my wife to have 2 weeks
of respite care at Waterhaven Place. After a meeting with the Manager and a guided tour I realised how nice the people and the environment are and that it would be very suitable for my wife. I visited her several times during the 2 weeks of respite care - she was very settled and clearly being looked after very well. When she returned home she was noticeably less anxious and more talkative. However, as the Cares had looked after her so well, she did expect me to do more ! This is not a problem, because I now realise that I can continue caring for her as long as she has regular breaks at Waterhaven Place.
21 November 2025
After a difficult experience at another care home we were recommended to see this new home in Chichester and, as a result, moved our 93 year old uncle who has dementia and our 90 year old aunt to Waterhaven at the beginning of September. There has been a significant improvement in their health,
their enjoyment of life and their contentment which is all due to the ethos and quality of care they are receiving. The staff are very professional and caring, and there is always a warm welcome for visitors. We are delighted with the quality of care and have no hesitation in recommending Waterhaven in Chichester.
07 November 2025
I was initially impressed by the standard and cleanliness of Waterhaven, admittedly it is newly built. The staff were very polite, professional and helpful. The home services and support satisfied all aspects of my mother's needs; the respite care enabled me to fully relax whilst on my holiday. My
mother settled in and made friends. The staff achieve the correct balance between gentle encouragement to participate versus respecting the resident's wishes. The outing activities are varied and well organised. Overall, my mother enjoyed her stay and was made very comfortable by the caring staff.
13 October 2025
I have some experience of care homes as I had the sad task of finding one for my late father, and we ended up with real duds. I was braced for being disappointed by Waterhaven, where my mother is enjoying respite care. It is in a different zone from the other care homes we tried. The facilities are
good, the food is absolutely excellent (and that really lifts the spirits). What makes this place so special however is the staff. Every member of staff is positive, active, tireless and professional. Nobody has a magic wand, of course, but they do subscribe to the notion that nothing is too much trouble. My mum wants to get home, but the whole family knows that she could not be in a better place.
09 October 2025
I spent two weeks at Waterhaven Place for respite care, after hip replacement surgery, and I could not have wished for better care. All of the staff there were friendly, helpful and could never do enough for you. Every need was catered for, the amenities were marvellous, everywhere was spotlessly
clean, the food was excellent and lots of entertaining activities were laid on. Whilst I was there, I witnessed the way dementia patients were treated with incredible kindness, compassion, patience and understanding. All in all, it was a very nice experience.
03 September 2025
Thank you all from the bottom of my heart for your wonderful care and for making me better. I shall miss you all - the friendliness and companionship.
26 August 2025
Friendly, helpful staff. Reassured by the fact that staff are always on hand and can ring my bell if I need anything. It made me feel safe and secure. Lots of activities and things to join in with, and beauty treatments to enjoy. Visitors are always welcome and can stay for meals. Excellent choice
of food and always more available. I have enjoyed the exercises; they are good fun. Would recommend always.
23 July 2025
I cannot praise the staff at Waterhaven Place enough. My husband has been a resident there for the past 4 weeks. Their care goes even above the call of duty.
Latest Reviews for Waterhaven Place
30 January 2026
My mum first moved in to Waterhaven place in November 25 with mixed dementia. She was made to feel very relaxed and welcome and safe straight away and settled in really quickly. She is always telling me how lovely the staff are and that they cant do enough for me. We are thrilled with the care she
is given, there is a full array of activities that she really enjoys. She now has a better social life than we do, going on fantastic trips and having her hair and nails done in the salon in Waterhaven every week. We go every other day to visit her and it is always spotlessly clean, the staff are so welcoming and friendly and my mum absolutely adores the staff as we do. The difference in my mum is incredible since she has moved in with the care given. Her paranoia has completely gone as she feels so relaxed and happy and safe there. As a family member of a resident, I cant emphasise enough how much of a relief it is to know how safe, happy and loved she is at Waterhaven. Highly recommend.
30 January 2026
What can I say other than waterhaven place is amazing my mum was a resident for 4wks after a bad fall and the home was amazing and all the staff were also amazing and since then she has been going to the home for the community exercise classes on a Monday and Friday which have really helped her to
get back on her feet so much quicker than expected
If I ever had to recommend a care home to anyone it will definitely always be waterhaven place
29 January 2026
Such a warm loving caring place, my mum has never been so well cared for, even at home., the range of activities on offer has something for everyone of all abilities. The care shown by all members of staff is next level, nothing is too much trouble.
24 December 2025
After 5 years caring for my wife, who has Vascular Dementia, I was becoming quite stressed and my GP referred me to the NHS specialist responsible for the wellbeing of unpaid Carers. Her immediate advice was that I needed a break and she recommended that I should arrange for my wife to have 2 weeks
of respite care at Waterhaven Place. After a meeting with the Manager and a guided tour I realised how nice the people and the environment are and that it would be very suitable for my wife. I visited her several times during the 2 weeks of respite care - she was very settled and clearly being looked after very well. When she returned home she was noticeably less anxious and more talkative. However, as the Cares had looked after her so well, she did expect me to do more ! This is not a problem, because I now realise that I can continue caring for her as long as she has regular breaks at Waterhaven Place.
21 November 2025
After a difficult experience at another care home we were recommended to see this new home in Chichester and, as a result, moved our 93 year old uncle who has dementia and our 90 year old aunt to Waterhaven at the beginning of September. There has been a significant improvement in their health,
their enjoyment of life and their contentment which is all due to the ethos and quality of care they are receiving. The staff are very professional and caring, and there is always a warm welcome for visitors. We are delighted with the quality of care and have no hesitation in recommending Waterhaven in Chichester.
07 November 2025
I was initially impressed by the standard and cleanliness of Waterhaven, admittedly it is newly built. The staff were very polite, professional and helpful. The home services and support satisfied all aspects of my mother's needs; the respite care enabled me to fully relax whilst on my holiday. My
mother settled in and made friends. The staff achieve the correct balance between gentle encouragement to participate versus respecting the resident's wishes. The outing activities are varied and well organised. Overall, my mother enjoyed her stay and was made very comfortable by the caring staff.
13 October 2025
I have some experience of care homes as I had the sad task of finding one for my late father, and we ended up with real duds. I was braced for being disappointed by Waterhaven, where my mother is enjoying respite care. It is in a different zone from the other care homes we tried. The facilities are
good, the food is absolutely excellent (and that really lifts the spirits). What makes this place so special however is the staff. Every member of staff is positive, active, tireless and professional. Nobody has a magic wand, of course, but they do subscribe to the notion that nothing is too much trouble. My mum wants to get home, but the whole family knows that she could not be in a better place.
09 October 2025
I spent two weeks at Waterhaven Place for respite care, after hip replacement surgery, and I could not have wished for better care. All of the staff there were friendly, helpful and could never do enough for you. Every need was catered for, the amenities were marvellous, everywhere was spotlessly
clean, the food was excellent and lots of entertaining activities were laid on. Whilst I was there, I witnessed the way dementia patients were treated with incredible kindness, compassion, patience and understanding. All in all, it was a very nice experience.
03 September 2025
Thank you all from the bottom of my heart for your wonderful care and for making me better. I shall miss you all - the friendliness and companionship.
26 August 2025
Friendly, helpful staff. Reassured by the fact that staff are always on hand and can ring my bell if I need anything. It made me feel safe and secure. Lots of activities and things to join in with, and beauty treatments to enjoy. Visitors are always welcome and can stay for meals. Excellent choice
of food and always more available. I have enjoyed the exercises; they are good fun. Would recommend always.
23 July 2025
I cannot praise the staff at Waterhaven Place enough. My husband has been a resident there for the past 4 weeks. Their care goes even above the call of duty.