Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Waterhaven Place

stars
stars 03 September 2025
Thank you all from the bottom of my heart for your wonderful care and for making me better. I shall miss you all - the friendliness and companionship.
Review from M B (Respite Resident/Service User)
stars
stars 26 August 2025
Friendly, helpful staff. Reassured by the fact that staff are always on hand and can ring my bell if I need anything. It made me feel safe and secure. Lots of activities and things to join in with, and beauty treatments to enjoy. Visitors are always welcome and can stay for meals. Excellent choice of food and always more available. I have enjoyed the exercises; they are good fun. Would recommend always.
Review from Doreen L (Respite Resident/Service User)
stars
stars 23 July 2025
I cannot praise the staff at Waterhaven Place enough. My husband has been a resident there for the past 4 weeks. Their care goes even above the call of duty.
Review from Maureen Q (Wife of Resident/Service User)