Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Napier Lodge

stars
stars 09 November 2023
From the moment our Father went to live at Napier Lodge Care Home in Blackpool in Autumn 2022 he was treated with the utmost care and dignity. All the staff are very caring and genuine and will go out of their way to ensure all residents are looked after 24 hours a day. Napier Lodge has a very homely feel, from the moment we entered to visit and have a look around we were treated like family. Home-cooked meals, activities every day, day trips out, book lounge. We would highly recommend Napier Lodge.
Review from Michelle D (Daughter of Resident/Service User)
stars
stars 24 December 2018
Staff are so very caring. Good facilities for activity and interaction. Always clean and tidy. Happy residents.
Review from Arthur C (Husband of Resident/Service User)
stars
stars 17 September 2018
After mum had been taken seriously ill & had spent 4 weeks in hospital, she went to live in Napier Lodge. Sadly, it was only for 3 months, before passing away. However, from the first day, to the last, the management & all the staff were absolutely wonderful, treating mum with total respect, care & dignity. Napier has a very "homely" feel, always feels very fresh & clean & from what mum said, the food was very good. I would highly recommend Napier Lodge to any of my friends or family looking for a care come for their loved ones.
Review from Janet T (Daughter of Resident/Service User)