Submit a Review for Royal Star & Garter - Solihull
Tudor Coppice, Solihull, B91 3DE
View full details of Royal Star & Garter - SolihullLatest Reviews for Royal Star & Garter - Solihull
23 January 2026
My Mother is a resident and my Father was briefly there for 'end of life' palliative care.
The home and staff are simply wonderful. Mum has early-stage dementia and her condition presents challenges. The friendly staff have always treated her with great respect and dignity and the
management/nursing teams are always seeking to make Mum's time there as comfortable and interesting as possible.
We could not have wished for a better place for my Dad to pass away. The care and compassion shown to my Father as he gradually slipped away was truly outstanding and of great comfort to us as a family at a very difficult time.
On a practical level the food, restaurant and entertainment are brilliant, the home and Mum's room are always very clean and the laundry service is very efficient. I am confident this home sets the bar for exceptional care - well done team Royal Star and Garter!
10 December 2025
Since my father has been a resident he has received excellent care. All staff are professional, helpful, knowledgeable and extremely caring. I cannot rate the Royal Star and Garter highly enough.
10 December 2025
Peace of mind that the care is compassionate, professional and all encompassing.
The care team are first class and relate to the individual needs of the residents creating a family atmosphere where relatives friends and their pets are welcomed.
The facilities are excellent and stimulating
activities occur throughout the day from steel bands, llamas, musicians, in-house quizzes, daily newspaper etc
The management team are dedicated, understand the needs of each resident are approachable and welcoming
09 December 2025
The care here is consistently fabulous. My father has severe Alzheimer's been here for just short of 2 years and throughout he has been lovingly cared for - and we also feel supported and cared for when we find it tough. Dad has been settled and content from very early on and his challenges are
managed intelligently, thoughtfully and reflect his changing condition.
The events are varied and inclusive and residents are included and it is evident that the who team at the home understand and believe in the idea of residents doing as much as they are able as long as they are able. Dignity and respect are key too.
01 December 2025
My dad has now been living at the Royal Star and Garter for a year and is finding it a wonderful home. The friendly staff very much treat the residents with respect and as individuals, helping my dad develop physically, emotionally and socially. Just as importantly, he considers it his home and
feels safe and happy. There are frequent trips out, the food is lovely and they offer a wide range of activities if he wishes to participate. It is a happy and friendly home where the care is wonderful. It gives one hope for the future..
28 November 2025
My Mom has been going to the Royal Star & garter since September 2023 first to the day care then she became a resident there in May 2024. All the staff are wonderful Caring & dedicated.
They make you feel very welcome its like one big family. My Mom loves it there she is very happy.
It
gives me peace of mind to know she is being well looked after. They take her out on the mini bus to great places & provide a full entertainment programme every month.
The food is great and I often go and eat with my Mom in the restaurant. The restaurant manager is fantastic & go's above and beyond to make the restaurant look lovely. The attention to detail with the themed decorations is Fantastic.
The staff are always happy and friendly. The home is very clean and tidy.
28 November 2025
My mother went into residential care some 18 months ago. She settled very quickly thanks to the wonderful staff team on her wing in Roundel. She has dementia so is unable to ask specifically for anything. The staff soon got to know her well and regularly checked with us regarding her usual routine,
likes and dislikes. She always looks lovely, her appearance was always very important to her and she was always well dressed. The staff have maintained her very high standards and always set her hair and apply her makeup beautifully. She regularly has her nails painted too. Mum always has a smile for the staff who make her feel special. She eats well and the staff take care to show the residents the meals available allowing them to visually make their choice and mix and match according to their preferences. Regular outings are arranged and an excellent well being and entertainment programme is provided. The standard of cleanliness, food and care is second to none.
25 November 2025
The team at The Royal Star and Garter go 'above and beyond' to make residents and their extended circle of friends and family feel welcome and a special part of their care family. Everyone is greeted with a smile and treated courteously.
The highly skilled team care for residents with compassion
and a 'nothing is too much bother' attitude. The staff know their residents well and tailor activities to meet their emotional and physical needs.
My Mum enjoys her respite stays at The Royal Star and Garter. It is always a pleasure to visit. I would highly recommend this home to anyone looking for high quality care for their loved ones.
25 November 2025
Throughout the 21 months my father has been resident at Royal Star and Garter he has received the best possible care. All the staff are kind, caring and attentive. They offer a range of activities and encourage my father to engage with them as often as possible. He is very happy to be looked after
by such wonderful, friendly and dedicated staff.
25 September 2025
Very happy with my mums care here. She is treated with great respect and is so much happier and engaged overall. Hats off to all the staff and carers.
09 September 2025
Our mom has lived at the Royal Star & Garter since May 2024. All the staff take such great care of her needs, she goes out on trips, they do lovely meals, and they even gave her a separate table so she can eat her meals alone. We booked a private lunch for her 90th birthday, everything was laid out
beautifully & the food was excellent. She was chosen to attend the 80th Anniversary VE Day in May & meet the King and Queen. It truly is a wonderful place and so much better than our Mom living alone and sad.
25 June 2025
My husband has Alzheimer's and has been a resident in Royal star since Feb 24. He is very happy and settled all due to the wonderful staff in Rounded and everyone working in the home. My daughter and I have been greatly comforted by the excellence of the home in every aspect if his care and we feel
that you get what you pay for in homes- excellent number of staff/resident ration, just the food he likes and intuitive care with flexible approach depending on my husband's mood each day.
10 June 2025
The Royal Star and Garter are undoubtedly top of the league. The staff always go the extra mile. Mum always looks amazing, hair set, make up and nails vanished, just as she did at home. The environment and food are just like a 5-star hotel.
Staff are all dedicated and treat Mum as family. They
totally get the terrible dementia symptoms and are equipped to deal with everything.
21 May 2025
I have visited many services in my time as an independent advocate and have never been taken back in awe like I have with Royal Star & Garter - Solihull. After speaking with the clients at the service and from what I have seen for myself here, Royal Star & Garter have created an incredible home with
a warm and caring environment. Clients have praised the facilities and there staff for there client centered approach and ability to provide care, comfort and peace of mind. The staff have always been friendly, helpful and compassionate. The food is brilliant and the variety is very good. The home is very clean and spacious. To summaries, I would say this is what care should be.
18 February 2025
My wife has been a resident at the Royal Star & Garter since August 2023. She suffered a serious fall in June 2022 and entered into care but I moved her to the present care home where she is receiving first-class care and stimulation.
27 January 2025
Day care user once a week. I am 91. Generally very good service.
09 October 2024
My Mother moved into RS&G Solihull in early 2024, during her time here I have been delighted with the care she has received. I have observed the kindness and commitment of the various staff members who have looked after her; They know and treat her as a valuable individual, they all know what she
needs and deal with her cheerfully and professionally. She does physio, exercises, and movement to music classes, so gets stimulation and support. The food is very good, the room ad corridors are very clean. The home is expensive, but management was able to apply for and obtain available government support. Overall I could not be happier.
02 October 2024
What an amazing place. Beautiful surroundings and a five-star appeal. Rooms are clean, nicely fragrant and have everything needed. My mum is settling in which is always difficult for anyone, especially after living in their own house for 50 years. The peace of mind I have as a relative is fantastic.
Great staff with a lovely cheery attitude. Thank you.
28 August 2024
The management staff were very good in arranging for Dad to be taken into the nursing home, all went smoothly. The care assistants and nursing staff have been very helpful and considerate. I thoroughly would recommend your home.
PS Dad says why can't he have mushrooms with his cooked breakfast?
16 August 2024
Top-quality care over the last 30 months for my father who has dementia.
Latest Reviews for Royal Star & Garter - Solihull
23 January 2026
My Mother is a resident and my Father was briefly there for 'end of life' palliative care.
The home and staff are simply wonderful. Mum has early-stage dementia and her condition presents challenges. The friendly staff have always treated her with great respect and dignity and the
management/nursing teams are always seeking to make Mum's time there as comfortable and interesting as possible.
We could not have wished for a better place for my Dad to pass away. The care and compassion shown to my Father as he gradually slipped away was truly outstanding and of great comfort to us as a family at a very difficult time.
On a practical level the food, restaurant and entertainment are brilliant, the home and Mum's room are always very clean and the laundry service is very efficient. I am confident this home sets the bar for exceptional care - well done team Royal Star and Garter!
10 December 2025
Since my father has been a resident he has received excellent care. All staff are professional, helpful, knowledgeable and extremely caring. I cannot rate the Royal Star and Garter highly enough.
10 December 2025
Peace of mind that the care is compassionate, professional and all encompassing.
The care team are first class and relate to the individual needs of the residents creating a family atmosphere where relatives friends and their pets are welcomed.
The facilities are excellent and stimulating
activities occur throughout the day from steel bands, llamas, musicians, in-house quizzes, daily newspaper etc
The management team are dedicated, understand the needs of each resident are approachable and welcoming
09 December 2025
The care here is consistently fabulous. My father has severe Alzheimer's been here for just short of 2 years and throughout he has been lovingly cared for - and we also feel supported and cared for when we find it tough. Dad has been settled and content from very early on and his challenges are
managed intelligently, thoughtfully and reflect his changing condition.
The events are varied and inclusive and residents are included and it is evident that the who team at the home understand and believe in the idea of residents doing as much as they are able as long as they are able. Dignity and respect are key too.
01 December 2025
My dad has now been living at the Royal Star and Garter for a year and is finding it a wonderful home. The friendly staff very much treat the residents with respect and as individuals, helping my dad develop physically, emotionally and socially. Just as importantly, he considers it his home and
feels safe and happy. There are frequent trips out, the food is lovely and they offer a wide range of activities if he wishes to participate. It is a happy and friendly home where the care is wonderful. It gives one hope for the future..
28 November 2025
My Mom has been going to the Royal Star & garter since September 2023 first to the day care then she became a resident there in May 2024. All the staff are wonderful Caring & dedicated.
They make you feel very welcome its like one big family. My Mom loves it there she is very happy.
It
gives me peace of mind to know she is being well looked after. They take her out on the mini bus to great places & provide a full entertainment programme every month.
The food is great and I often go and eat with my Mom in the restaurant. The restaurant manager is fantastic & go's above and beyond to make the restaurant look lovely. The attention to detail with the themed decorations is Fantastic.
The staff are always happy and friendly. The home is very clean and tidy.
28 November 2025
My mother went into residential care some 18 months ago. She settled very quickly thanks to the wonderful staff team on her wing in Roundel. She has dementia so is unable to ask specifically for anything. The staff soon got to know her well and regularly checked with us regarding her usual routine,
likes and dislikes. She always looks lovely, her appearance was always very important to her and she was always well dressed. The staff have maintained her very high standards and always set her hair and apply her makeup beautifully. She regularly has her nails painted too. Mum always has a smile for the staff who make her feel special. She eats well and the staff take care to show the residents the meals available allowing them to visually make their choice and mix and match according to their preferences. Regular outings are arranged and an excellent well being and entertainment programme is provided. The standard of cleanliness, food and care is second to none.
25 November 2025
The team at The Royal Star and Garter go 'above and beyond' to make residents and their extended circle of friends and family feel welcome and a special part of their care family. Everyone is greeted with a smile and treated courteously.
The highly skilled team care for residents with compassion
and a 'nothing is too much bother' attitude. The staff know their residents well and tailor activities to meet their emotional and physical needs.
My Mum enjoys her respite stays at The Royal Star and Garter. It is always a pleasure to visit. I would highly recommend this home to anyone looking for high quality care for their loved ones.
25 November 2025
Throughout the 21 months my father has been resident at Royal Star and Garter he has received the best possible care. All the staff are kind, caring and attentive. They offer a range of activities and encourage my father to engage with them as often as possible. He is very happy to be looked after
by such wonderful, friendly and dedicated staff.
25 September 2025
Very happy with my mums care here. She is treated with great respect and is so much happier and engaged overall. Hats off to all the staff and carers.
09 September 2025
Our mom has lived at the Royal Star & Garter since May 2024. All the staff take such great care of her needs, she goes out on trips, they do lovely meals, and they even gave her a separate table so she can eat her meals alone. We booked a private lunch for her 90th birthday, everything was laid out
beautifully & the food was excellent. She was chosen to attend the 80th Anniversary VE Day in May & meet the King and Queen. It truly is a wonderful place and so much better than our Mom living alone and sad.
25 June 2025
My husband has Alzheimer's and has been a resident in Royal star since Feb 24. He is very happy and settled all due to the wonderful staff in Rounded and everyone working in the home. My daughter and I have been greatly comforted by the excellence of the home in every aspect if his care and we feel
that you get what you pay for in homes- excellent number of staff/resident ration, just the food he likes and intuitive care with flexible approach depending on my husband's mood each day.
10 June 2025
The Royal Star and Garter are undoubtedly top of the league. The staff always go the extra mile. Mum always looks amazing, hair set, make up and nails vanished, just as she did at home. The environment and food are just like a 5-star hotel.
Staff are all dedicated and treat Mum as family. They
totally get the terrible dementia symptoms and are equipped to deal with everything.
21 May 2025
I have visited many services in my time as an independent advocate and have never been taken back in awe like I have with Royal Star & Garter - Solihull. After speaking with the clients at the service and from what I have seen for myself here, Royal Star & Garter have created an incredible home with
a warm and caring environment. Clients have praised the facilities and there staff for there client centered approach and ability to provide care, comfort and peace of mind. The staff have always been friendly, helpful and compassionate. The food is brilliant and the variety is very good. The home is very clean and spacious. To summaries, I would say this is what care should be.
18 February 2025
My wife has been a resident at the Royal Star & Garter since August 2023. She suffered a serious fall in June 2022 and entered into care but I moved her to the present care home where she is receiving first-class care and stimulation.
27 January 2025
Day care user once a week. I am 91. Generally very good service.
09 October 2024
My Mother moved into RS&G Solihull in early 2024, during her time here I have been delighted with the care she has received. I have observed the kindness and commitment of the various staff members who have looked after her; They know and treat her as a valuable individual, they all know what she
needs and deal with her cheerfully and professionally. She does physio, exercises, and movement to music classes, so gets stimulation and support. The food is very good, the room ad corridors are very clean. The home is expensive, but management was able to apply for and obtain available government support. Overall I could not be happier.
02 October 2024
What an amazing place. Beautiful surroundings and a five-star appeal. Rooms are clean, nicely fragrant and have everything needed. My mum is settling in which is always difficult for anyone, especially after living in their own house for 50 years. The peace of mind I have as a relative is fantastic.
Great staff with a lovely cheery attitude. Thank you.
28 August 2024
The management staff were very good in arranging for Dad to be taken into the nursing home, all went smoothly. The care assistants and nursing staff have been very helpful and considerate. I thoroughly would recommend your home.
PS Dad says why can't he have mushrooms with his cooked breakfast?
16 August 2024
Top-quality care over the last 30 months for my father who has dementia.