In all the years mum has been here I have always been impressed with the management and staff, how attentive and caring they all are. The food always looks nutritious and varied. Everywhere is always clean and a great calmness in the home. Mum always appears happy (despite her dementia). I would highly recommend Wensley House 10/10. Thank you for caring for my mum!
Very pleased with the overall care, she is very happy here and is always well looked after. All members of staff are friendly and caring.
My uncle and aunt are very happy here.The staff are lovely and the food is excellent. They are receiving wonderful care.
Mum felt at home as soon as she arrived. The staff gave her a welcoming hug and did everything in their power to help her settle in. She was very frail when she moved in, but even after three days I could see the improvements in her physical appearance and her sense of confidence. She felt safe and loved. Importantly the staff are permanent members of the team, rather than a rotating number of changing faces, so mum was surrounded by familiar faces. When the end approached, the management and staff did everything one could hope for to make her as comfortable as possible. Wensley House provides exemplary, loving care in every respect. I am extremely grateful.
My mother has been here for 2 months now, has settled in well and is very happy here. She has made new friends and joins in with activities. As a fussy eater they are prepared to meet her needs and are always kind and caring towards her, staff go above and beyond duties to help. Would recommend.
Wensley House isn't a care home, it's a 'family home'. As soon as you step inside, you feel like you are part of a big, loving family. The staff are so kind and attentive to both the resident and their loved ones, the food is excellent, and the cleanliness is first-class. The management team are very hands-on and approachable. I am grateful for the care, compassion and dignity everyone shows my aunt and uncle.
I had many concerns regarding my mother's move into a residential home, worried if she would settle okay. At 91 years of age she could no longer look after herself, and the care she was receiving was not good enough. Those concerns soon went away when I saw the way the staff at Wensley House were looking after mum. A very professional and caring team who obviously enjoy their work with a friendly and warm atmosphere, mum could not be happier. The attention to detail and the way the Wensley House team conduct themselves is great, I cannot prise high enough.
The staff at Wensley House have been looking after my father for just over a year now. They have all been excellent. Dad had been in two other local care homes but nothing compares to the Five Star treatment at Wensley House.The owner and the manger are visible and are always very knowledgeable about my father's status and conditions. I totally trust them looking after my 92 year old father. They have been fantastic.
I am very grateful for the care, compassion and dignity that everyone at Wensley House show my relatives. Wensley House is not just a Care Home, it is a 'Family Home'. Whether you are a resident, friend or family member, you are welcomed into the Wensley House family with open arms. The management team are very approachable and visible, the staff are extremely attentive and caring, the food is first class and the rooms cosy and immaculate. I could not be happier with my experience, or that of my Aunt and Uncle.
Tried two previous care home that scored well on a few of the points below, but Wensley House is the best being excellent on all areas rather than just a few.
Wonderful! My mum was resident at Wensley House and was treated in the most caring and dignified lifestyle. All of the staff are dedicated to their roles, treating residents with utmost care, respect and kindness. Rooms are perfect, the whole home has a very homely atmosphere. It is "home" for the residents. In my experience, this is the best.
On visiting Wensley House, what struck me first was the friendly family atmosphere the home had created. Having recently moved my mum into the home, I have found all the staff to be very kind, caring and helpful. The management team are always on hand and extremely efficient in what they do. There is a great pride in the home and they are always there to help. The rooms are of a good size with ensuite bathrooms and nicely decorated. The food is all freshly prepared by their own chefs and of good quality. There is also a nice garden for the summer months. I am happy with the home and feel my mum has settled in well.
I would like to say this care home is full of friendly staff. It is very clean and the food looks amazing. The owner is very friendly, happy and comes across as a lovely man.
I am very happy with the care my mother received. She is settled and happy.
Since my mother moved into Wensley House we have been very satisfied with her care. Staff and management, particularly the general manager and the owner, have been very supportive.
As a family we are so happy to have found Wensley House. The care for our mum is outstanding. Management are very approachable, always have time for us. Every single carer is so caring, always happy and smiling, nothing too much for them. The transition for Mum moving from her own home was painful for us to make, the decision was the best thing we have ever done. She is so well cared, three good meals a day, always looking clean and fresh and nicely dressed. Mum is so happy and very lucky to be living here. Wensley House is an outstanding care home.
The management staff are friendly and welcoming. I feel my mother is looked after. I appreciate the staff and the manager is very understanding and very helpful and cares, so do the owners. The handyman is very useful around the home. Very happy for our mother.
Can't fault a thing thus far with Wensley House. From the moment we decided to place Dad in this care home, the whole service provided has been excellent. My father seems very happy there. Every single person from the owner to the care staff provide a friendly, caring atmosphere. The manager is exceptional.
Everyone at Wensley House is exceptional. The care that has been given to my father-in-law has been extremely good. The care home is well run and it is a pleasure to visit.
Everyone is always friendly and caring. Nice atmosphere.
In all the years mum has been here I have always been impressed with the management and staff, how attentive and caring they all are. The food always looks nutritious and varied. Everywhere is always clean and a great calmness in the home. Mum always appears happy (despite her dementia). I would highly recommend Wensley House 10/10. Thank you for caring for my mum!
Very pleased with the overall care, she is very happy here and is always well looked after. All members of staff are friendly and caring.
My uncle and aunt are very happy here.The staff are lovely and the food is excellent. They are receiving wonderful care.
Mum felt at home as soon as she arrived. The staff gave her a welcoming hug and did everything in their power to help her settle in. She was very frail when she moved in, but even after three days I could see the improvements in her physical appearance and her sense of confidence. She felt safe and loved. Importantly the staff are permanent members of the team, rather than a rotating number of changing faces, so mum was surrounded by familiar faces. When the end approached, the management and staff did everything one could hope for to make her as comfortable as possible. Wensley House provides exemplary, loving care in every respect. I am extremely grateful.
My mother has been here for 2 months now, has settled in well and is very happy here. She has made new friends and joins in with activities. As a fussy eater they are prepared to meet her needs and are always kind and caring towards her, staff go above and beyond duties to help. Would recommend.
Wensley House isn't a care home, it's a 'family home'. As soon as you step inside, you feel like you are part of a big, loving family. The staff are so kind and attentive to both the resident and their loved ones, the food is excellent, and the cleanliness is first-class. The management team are very hands-on and approachable. I am grateful for the care, compassion and dignity everyone shows my aunt and uncle.
I had many concerns regarding my mother's move into a residential home, worried if she would settle okay. At 91 years of age she could no longer look after herself, and the care she was receiving was not good enough. Those concerns soon went away when I saw the way the staff at Wensley House were looking after mum. A very professional and caring team who obviously enjoy their work with a friendly and warm atmosphere, mum could not be happier. The attention to detail and the way the Wensley House team conduct themselves is great, I cannot prise high enough.
The staff at Wensley House have been looking after my father for just over a year now. They have all been excellent. Dad had been in two other local care homes but nothing compares to the Five Star treatment at Wensley House.The owner and the manger are visible and are always very knowledgeable about my father's status and conditions. I totally trust them looking after my 92 year old father. They have been fantastic.
I am very grateful for the care, compassion and dignity that everyone at Wensley House show my relatives. Wensley House is not just a Care Home, it is a 'Family Home'. Whether you are a resident, friend or family member, you are welcomed into the Wensley House family with open arms. The management team are very approachable and visible, the staff are extremely attentive and caring, the food is first class and the rooms cosy and immaculate. I could not be happier with my experience, or that of my Aunt and Uncle.
Tried two previous care home that scored well on a few of the points below, but Wensley House is the best being excellent on all areas rather than just a few.
Wonderful! My mum was resident at Wensley House and was treated in the most caring and dignified lifestyle. All of the staff are dedicated to their roles, treating residents with utmost care, respect and kindness. Rooms are perfect, the whole home has a very homely atmosphere. It is "home" for the residents. In my experience, this is the best.
On visiting Wensley House, what struck me first was the friendly family atmosphere the home had created. Having recently moved my mum into the home, I have found all the staff to be very kind, caring and helpful. The management team are always on hand and extremely efficient in what they do. There is a great pride in the home and they are always there to help. The rooms are of a good size with ensuite bathrooms and nicely decorated. The food is all freshly prepared by their own chefs and of good quality. There is also a nice garden for the summer months. I am happy with the home and feel my mum has settled in well.
I would like to say this care home is full of friendly staff. It is very clean and the food looks amazing. The owner is very friendly, happy and comes across as a lovely man.
I am very happy with the care my mother received. She is settled and happy.
Since my mother moved into Wensley House we have been very satisfied with her care. Staff and management, particularly the general manager and the owner, have been very supportive.
As a family we are so happy to have found Wensley House. The care for our mum is outstanding. Management are very approachable, always have time for us. Every single carer is so caring, always happy and smiling, nothing too much for them. The transition for Mum moving from her own home was painful for us to make, the decision was the best thing we have ever done. She is so well cared, three good meals a day, always looking clean and fresh and nicely dressed. Mum is so happy and very lucky to be living here. Wensley House is an outstanding care home.
The management staff are friendly and welcoming. I feel my mother is looked after. I appreciate the staff and the manager is very understanding and very helpful and cares, so do the owners. The handyman is very useful around the home. Very happy for our mother.
Can't fault a thing thus far with Wensley House. From the moment we decided to place Dad in this care home, the whole service provided has been excellent. My father seems very happy there. Every single person from the owner to the care staff provide a friendly, caring atmosphere. The manager is exceptional.
Everyone at Wensley House is exceptional. The care that has been given to my father-in-law has been extremely good. The care home is well run and it is a pleasure to visit.
Everyone is always friendly and caring. Nice atmosphere.