Wensley House

Bell Common, Epping CM16 4DL
Review Us
10 89 Reviews
  • Wensley House, Epping
Tucked away, in a secluded forest surrounding, Wensley House is located just a stone’s throw from the charming town centre of Epping.

All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.

Be it the Oak Room, with warm oak walls where you can receive entertainers, enjoy movies, religious services, or the Garden Room, with end-to-end patio doors bringing the summer indoors, the airy conservatory to share with new resident budgies, or the dining room for all day refreshments and a choice of meals freshly prepared by a chef on the premises (top five star food hygiene rating) there is always a place to relax.

Friendly and warm staff really care about what they do and take pride in supporting you as you maintain both dignity and independence and regularly form close bonds with the residents and families. As a small, family run business, the directors are also here on a daily basis to support the staff and residents in the provision of excellent care. Staff receive all required checks and commence under review status for several months shadowing experts supported with advanced training with industry experts before becoming part of the team.

Wensley House are proud to have pioneered the use of CCTV, believing that transparency builds trust, and trust builds relationships.

Please, see for yourself.
Show Wensley House on the Map

Care Provided by Wensley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1500
  • Self-Funded Residential Dementia Care: £1350 – £1600
  • RESPITE Self-Funded Residential Care: £1350 – £1550
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1650

Shared rooms start from £1000 per week

The price(s) shown are provided by the care home. Contact Wensley House for full pricing details and T&Cs.

Contact Wensley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wensley House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Beling & Co Ltd
  • Privately Owned

Person in Charge

  • Bianca Garmacea (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 1+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (5)
  • Couples/Companion Rooms with Ensuite Wet Room (4)

Visiting

  • Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.

Parking

  • Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.

Wensley House Reviews (89)

10

Wensley House has a Review Score of 10 (10.000) out of 10, based on 34 reviews in the last 2 years.
Over all time Wensley House has 89 reviews.

Overall Experience
  • 87
  • 2
  • 0
  • 0
  • 0
Date Published
  • 89
  • 6
  • 20
  • 34
  • 55
Reviewer Connection to Wensley House
  • 37
  • 24
  • 4
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 89, showing 1-20
Review from A G (Daughter of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The members of staff are frienldy and polite. The level of care is attentive and catered for the personal needs of the patient. If there are any concerns, you are felt that you can express your concerns. Excellent at communicating if patients needs help.
Reply from Patrick Beling, Director at Wensley HouseDear A G,
Thank you for your kind review. The staff will be very pleased with your review. It was good having a chat with you last week. Look forward to seeing you soon. Our very best wishes. P B
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Graham W (Son of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am so happy with the care and attention my mother receives at Wensley House. The staff are brilliant, and the facilities are excellent. There are many classes to join in with, and the food selection is very good.
10/10 all round.
Reply from Patrick Beling, Director at Wensley HouseDear Graham,
Thank you so much for your kind review, The staff will certainly be happy with your lovely comments. I should say that your mum and the rest of us at Wensley House look forward to seeing you. Our very best wishes, P B.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D W (Daughter-in-law of Resident) published on 25 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming atmosphere with friendly, helpful staff. Very approachable senior staff/management. Individual tailored care for all the residents, both medical and social. Nothing is too much trouble.
Friendly, safe place to be.
Reply from Patrick Beling, Director at Wensley HouseDear D W,
Thank you so much for your review. The staff and management will certainly appreciate your kind words. Looking forward to seeing you. Best wishes. P B
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Daughter of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has moved from a nursing home in Broxbourne to Wensley House. From the moment she was at Wensley House, she was so happy and content. The care our mum got was outstanding.
Reply from Patrick Beling, Director at Wensley HouseThanks for your kind review. The staff will be pleased with your comments and so will the management. We look forward to seeing you again soon. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G L (Son of Resident) published on 9 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The experience we received for our late hwas first class. The moment mum was in Wensley House she recieved first class care, was happy and content with the carers.
Reply from Patrick Beling, Director at Wensley HouseYour Mum was a lovely Lady, it was a pleasure to look after your mum. I have no doubt the staff will appreciate your kind comments. We look forward to seeing you again. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V S (Wife of Resident) published on 19 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Viewing Wensley House Residential Home for the first time a few months ago, my daughter and I were pleasantly received by the owner and senior manager. We were shown around their beautiful home and spoke to some staff, carers and others. We loved to see the happy faces of the residents. My husband needs
special care and receives it at Wensley House by all the kind working people.
Reply from Patrick Beling, Director at Wensley HouseDear VS,
Many thanks for your review. We are pleased you found The Home to your liking. It is always lovely to welcome you on your visits and have a chat with you.
Your husband and daughter are very nice and friendly.
Look forward to seeing you soon. best wishes PB.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M E (Husband of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The property is well maintained inside and out. Staff are professional and caring. Management is hands on and excellent. Residents are always well turned out. The home is welcoming at all times with friendly staff. I can go home always knowing my wife is well cared for.
Reply from Patrick Beling, Director at Wensley HouseDear M E, Thank you for your review. I have no doubt the staff will be pleased with you comments, as for management I can say we too are pleased with your comments. Look forward to see you later today. With best wishes PB.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from James D (Son-in-law of Resident) published on 2 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has been at Wensley House for five years now. We have always been happy with the care provided; the staff are friendly and attentive, and the care provided is of a very good standard. The menu changes regularly, and the home is always clean and tidy. I have no problems at all in recommending
Wensley House. Top Marks, well done Wensley House.
Reply from Patrick Beling, Director at Wensley HouseThanks J D, The staff will be very pleased to hear your comments and will certainly appreciate them. The management and I too appreciate your comments. As you say your mother-in-law has been with us for five years and is very much a part of the Wensley House family. We look forward to seeing you and your dear lady over the Christmas Season. Wishing you and you family all the very best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from W M (Son of Resident) published on 25 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and owner are very friendly. Staff are courteous. It is good to know my father is in good hands.
Reply from Patrick Beling, Director at Wensley HouseDear W, The management and staff will be pleased with your kind comments. And as the owner I thank you for your kind review. We shall always strive to maintain the highest standards with tender, loving care. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Caroline B (Sister of Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Wensley House have been so supportive in helping the family to arrange and organise appropriate care for my brother who has settled in, how relaxed he is with all the staff and how positive all the interaction has been. He is eating better than before, and responding well to encouragement
for help with personal hygiene and care. He is so much better since moving to Wensley and he family couldn't be happier! Thank you!
Reply from Patrick Beling, Director at Wensley HouseThank you for your kind words. The staff will most certainly appreciate your kind sentiments. It is always lovely to see you, look forward to seeing you in the near future. Best wishes from us all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Dennis M (Son of Resident) published on 30 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Helpful staff, both management and care workers friendly and very welcoming place to be. It's great to know the loved ones are in good hands.
Reply from Patrick Beling, Director at Wensley HouseThank you for your kind review. It is always nice to see you, as it tends to cheer up your Dad. The staff and management will be pleased to read your review. Take care and stay safe. See you soon. All the very best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from F S (Daughter of Resident) published on 23 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wensley House is the most wonderful care home that I have ever experienced. My dad was fortunate enough to spend his last year there, and I couldn't have asked for a safer and comfortable environment for him. All the staff were always kind, considerate and treated my dad with so much respect and dignity.
I will always be so grateful to everyone at Wensley House for all that they did for my dad. I wouldn't hesitate to recommend Wensley House for my friends and family.
Reply from Patrick Beling, Director at Wensley HouseThank you so much for your lovely review. The staff will be delighted to read your review, and I thank you on their behalf. With our very best wishes. Take care and stay safe.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C M (Son of Resident) published on 22 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having had previous experience of 2 care homes falling short, we were so happy to find Wensley House for my dad. The staff and management have been fantastic, and we have been so happy with the great care provided by wonderfully friendly and attentive carers in great accommodation and with good and
varied meal menus. We recommend Wensley House wholeheartedly for the superb care and facilities. All the residents are treated with great respect and dignity.
Reply from Patrick Beling, Director at Wensley HouseMany thanks for your review and your kind words. The staff and management will be very pleased to read your review, and more so that you appreciated their dedication and care towards all the Residents without exception. With our very best wishes. The team at Wensley House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C G (Friend of Resident) published on 26 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I visit my friend every week at Wensley House. My friend who has been in this care home for the last four years has never had anything to fault it with. She is very happy and the staff are very helpful when I come to visit her. The staff treat me exceptionally well and could not be more helpful. If
I ever have to go into a care home this is the one I would like to stay at.
Reply from Patrick Beling, Director at Wensley HouseYour review is most thoughtful and kind. The staff and management will appreciate your comments. I must say you are a true friend as you have visited your friend every week without fail, come rain or shine. It is very kind of you to bring her a magazine every week, which keeps her going. look forward to seeing you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K B (Granddaughter of Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely friendly environment. My dear nan is so happy and content in the care home. The activities person is so very good in giving her things to do ie colouring to keep her active without boredom. The staff are very caring and attentive. We are always made welcome when we visit. If nan is happy I am
happy.
Reply from Patrick Beling, Director at Wensley HouseThank you for your review, your Nan is a lovely Lady, like all the other Ladies & Gentlemen in The Home. The staff and management will be pleased to read your review. Your Nan and we look forward to seeing you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jackie D (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all the years mum has been here I have always been impressed with the management and staff, how attentive and caring they all are. The food always looks nutritious and varied. Everywhere is always clean and a great calmness in the home. Mum always appears happy (despite her dementia). I would highly
recommend Wensley House 10/10. Thank you for caring for my mum!
Reply from Patrick Beling, Director at Wensley HouseThank you for your review, much appreciated. I have no doubt the staff and management will be very pleased with your review. Thanks once again. See you soon,
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P K (Grandson of Resident) assisted by family/friend published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased with the overall care, she is very happy here and is always well looked after. All members of staff are friendly and caring.
Reply from Patrick Beling, Director at Wensley HouseThank you for your review. The staff and management will be pleased to read your review. Looking forward to seeing you soon.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from G D (Niece of Resident) published on 8 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle and aunt are very happy here.The staff are lovely and the food is excellent. They are receiving wonderful care.
Reply from Patrick Beling, Director at Wensley HouseDear G,Many thanks for your kind review, the staff will be very pleased with your comments. We look forward to seeing you soon. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Louise S (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum felt at home as soon as she arrived. The staff gave her a welcoming hug and did everything in their power to help her settle in. She was very frail when she moved in, but even after three days I could see the improvements in her physical appearance and her sense of confidence. She felt safe and
loved. Importantly the staff are permanent members of the team, rather than a rotating number of changing faces, so mum was surrounded by familiar faces. When the end approached, the management and staff did everything one could hope for to make her as comfortable as possible. Wensley House provides exemplary, loving care in every respect. I am extremely grateful.
Reply from Patrick Beling, Director at Wensley HouseYour Mum was a lovely lady and got quite attached to the staff, especially the manager. We have been lucky that we have permanent staff to care for our Residents and our use of Agency Staff is very limited, or not at all. This helps us with the continuity of care which you very kindly appreciated. We look forward to seeing you soon. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from D J (Daughter of Resident) published on 28 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here for 2 months now, has settled in well and is very happy here. She has made new friends and joins in with activities. As a fussy eater they are prepared to meet her needs and are always kind and caring towards her, staff go above and beyond duties to help. Would recommend.
Reply from Patrick Beling, Director at Wensley HouseThank you for your review. The staff and management will be very pleased with your review. Thank you. Look forward to seeing you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Wensley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Wensley House is calculated as follows: ( (408 Excellents x 5) ) ÷ 408 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wensley House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2024

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (3)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Wensley House

What types of Care is Wensley House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wensley House have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Wensley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wensley House to the centre of Epping?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wensley House to verify any information. View our terms and conditions. Wensley House has an Enhanced Service - more info.