Wensley House

Bell Common, Epping CM16 4DL
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10 75 Reviews
  • Wensley House, Epping
Tucked away, in a secluded forest surrounding, Wensley House is located just a stone’s throw from the charming town centre of Epping.

All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.

Be it the Oak Room, with warm oak walls where you can receive entertainers, enjoy movies, religious services, or the Garden Room, with end-to-end patio doors bringing the summer indoors, the airy conservatory to share with new resident budgies, or the dining room for all day refreshments and a choice of meals freshly prepared by a chef on the premises (top five star food hygiene rating) there is always a place to relax.

Friendly and warm staff really care about what they do and take pride in supporting you as you maintain both dignity and independence and regularly form close bonds with the residents and families. As a small, family run business, the directors are also here on a daily basis to support the staff and residents in the provision of excellent care. Staff receive all required checks and commence under review status for several months shadowing experts supported with advanced training with industry experts before becoming part of the team.

Wensley House are proud to have pioneered the use of CCTV, believing that transparency builds trust, and trust builds relationships.

Please, see for yourself.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Eating Disorders
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1500
  • Self-Funded Residential Dementia Care: £1300 – £1600
  • RESPITE Self-Funded Residential Care: £1300 – £1500
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1600

Shared rooms start from £900 per week

These prices are only a guideline, please contact Wensley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Beling & Co Ltd

Person in charge

  • Bianca Garmacea (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Based upon a regular and relaxed pre-admission assessment.
  • Ages 1+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (5)
  • Couples/Companion Rooms with ensuite Wet Room (2)

Visiting

  • Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.

Parking

  • Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.

Wensley House Reviews (75)

Total of 75, showing 1-20
10

Wensley House has a Review Score of 10 (10.000) out of 10, based on 27 reviews in the last 2 years. Over all time Wensley House has 75 reviews.

Overall Experience

  • 73
  • 2
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Date Published

75
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Review from Jackie D (Daughter of Resident) published on 14 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In all the years mum has been here I have always been impressed with the management and staff, how attentive and caring they all are. The food always looks nutritious and varied. Everywhere is always clean and a great calmness in the home. Mum always appears happy (despite her dementia). I would highly
recommend Wensley House 10/10. Thank you for caring for my mum!

Reply from Patrick Beling, Director at Wensley House

Thank you for your review, much appreciated. I have no doubt the staff and management will be very pleased with your review. Thanks once again. See you soon,

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Review from P K (Grandson of Resident) assisted by family/friend published on 13 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the overall care, she is very happy here and is always well looked after. All members of staff are friendly and caring.

Reply from Patrick Beling, Director at Wensley House

Thank you for your review. The staff and management will be pleased to read your review. Looking forward to seeing you soon.

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Review from G D (Niece of Resident) published on 8 August 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle and aunt are very happy here.The staff are lovely and the food is excellent. They are receiving wonderful care.

Reply from Patrick Beling, Director at Wensley House

Dear G,Many thanks for your kind review, the staff will be very pleased with your comments. We look forward to seeing you soon. Best wishes.

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Review from Louise S (Daughter of Resident) published on 28 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum felt at home as soon as she arrived. The staff gave her a welcoming hug and did everything in their power to help her settle in. She was very frail when she moved in, but even after three days I could see the improvements in her physical appearance and her sense of confidence. She felt safe and
loved. Importantly the staff are permanent members of the team, rather than a rotating number of changing faces, so mum was surrounded by familiar faces. When the end approached, the management and staff did everything one could hope for to make her as comfortable as possible. Wensley House provides exemplary, loving care in every respect. I am extremely grateful.

Reply from Patrick Beling, Director at Wensley House

Your Mum was a lovely lady and got quite attached to the staff, especially the manager. We have been lucky that we have permanent staff to care for our Residents and our use of Agency Staff is very limited, or not at all. This helps us with the continuity of care which you very kindly appreciated. We look forward to seeing you soon. Best wishes.

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Review from D J (Daughter of Resident) published on 28 July 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been here for 2 months now, has settled in well and is very happy here. She has made new friends and joins in with activities. As a fussy eater they are prepared to meet her needs and are always kind and caring towards her, staff go above and beyond duties to help. Would recommend.

Reply from Patrick Beling, Director at Wensley House

Thank you for your review. The staff and management will be very pleased with your review. Thank you. Look forward to seeing you.

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Review from Nicola D (Niece of Resident) published on 30 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wensley House isn't a care home, it's a 'family home'. As soon as you step inside, you feel like you are part of a big, loving family. The staff are so kind and attentive to both the resident and their loved ones, the food is excellent, and the cleanliness is first-class. The management team are very
hands-on and approachable. I am grateful for the care, compassion and dignity everyone shows my aunt and uncle.

Reply from Jonathan Beling, Director at Wensley House

Thank you for appreciating that Wensley House is a family home, we aim to make it "Home from Home" for all our Residents. Our staff are all very caring and spend time with The Residents and provide them with tender loving care. We are pleased that you appreciate our high standards with reference to food, cleanliness etc. As you say, the management team are always available for a face to face conversation and if not are only a phone call away. We look forward to see you soon. Best wishes.

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Review from Andrew G (Son of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had many concerns regarding my mother's move into a residential home, worried if she would settle okay. At 91 years of age she could no longer look after herself, and the care she was receiving was not good enough. Those concerns soon went away when I saw the way the staff at Wensley House were looking
after mum. A very professional and caring team who obviously enjoy their work with a friendly and warm atmosphere, mum could not be happier. The attention to detail and the way the Wensley House team conduct themselves is great, I cannot prise high enough.

Reply from Patrick Beling, Director at Wensley House

Many thanks for your kind words and praise. I have no doubt the staff will be pleased to read your review. We look forward to your visits to The home and chats with us. With our very best wishes. See you soon.

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Review from M M (Son of Resident) published on 16 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wensley House have been looking after my father for just over a year now. They have all been excellent. Dad had been in two other local care homes but nothing compares to the Five Star treatment at Wensley House.The owner and the manger are visible and are always very knowledgeable about
my father's status and conditions. I totally trust them looking after my 92 year old father. They have been fantastic.

Reply from Jonathan Beling, Director at Wensley House

Many thanks for appreciating the care and treatment your father receives at Wensley House. The staff and management will be delighted to read your kind comments. For me, it was very gratifying to read your comments. Best wishes, see you soon.

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Review from Nicola C (Niece of Resident) published on 10 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very grateful for the care, compassion and dignity that everyone at Wensley House show my relatives. Wensley House is not just a Care Home, it is a 'Family Home'. Whether you are a resident, friend or family member, you are welcomed into the Wensley House family with open arms. The management
team are very approachable and visible, the staff are extremely attentive and caring, the food is first class and the rooms cosy and immaculate. I could not be happier with my experience, or that of my Aunt and Uncle.

Reply from Patrick Beling, Director at Wensley House

Many thanks for your lovely review. I have no doubt the staff and management will really appreciate your kind comments. Your Aunt and Uncle are lovely people and a pleasure to have in the home. look forward to seeing you. Best wishes.

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Review from Clifford P (Son of Resident) published on 6 June 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tried two previous care home that scored well on a few of the points below, but Wensley House is the best being excellent on all areas rather than just a few.

Reply from Patrick Beling, Director at Wensley House

Many thanks. It is very gratifying that you appreciate Wensley House. See you soon. Have a lovely weekend.

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Review from C M (Son of Resident) published on 29 May 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful! My mum was resident at Wensley House and was treated in the most caring and dignified lifestyle. All of the staff are dedicated to their roles, treating residents with utmost care, respect and kindness. Rooms are perfect, the whole home has a very homely atmosphere. It is "home" for the residents.
In my experience, this is the best.

Reply from Patrick Beling, Director at Wensley House

Thank you so much for your review. The Manager and Staff will be pleased to read your review. I too am delighted to read your review. Thank you again

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Review from Christine W (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On visiting Wensley House, what struck me first was the friendly family atmosphere the home had created. Having recently moved my mum into the home, I have found all the staff to be very kind, caring and helpful. The management team are always on hand and extremely efficient in what they do. There is
a great pride in the home and they are always there to help. The rooms are of a good size with ensuite bathrooms and nicely decorated. The food is all freshly prepared by their own chefs and of good quality. There is also a nice garden for the summer months. I am happy with the home and feel my mum has settled in well.

Reply from Jonathan Beling, Director at Wensley House

Dear Christine, Thank you so much for your review, much appreciated. I am sure all the staff will appreciate your kind comments. See you soon. Best wishes.

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Review from Lyza M (Daughter of Resident) published on 29 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say this care home is full of friendly staff. It is very clean and the food looks amazing. The owner is very friendly, happy and comes across as a lovely man.

Reply from Jonathan Beling, Director at Wensley House

Dear Lyza, Thank you for your review,. I am sure the staff will appreciate it as much as I do. Thank you for your kind words. Look forward to seeing you. Best wishes.

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Review from K M (Daughter of Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother received. She is settled and happy.

Reply from Patrick Beling, Director at Wensley House

Dear K, Thank you for your review. The Manager and Staff will be very pleased to hear your kind comments. As for me and the management, we are also pleased to receive your review. Your Mum is a lovely lady and a pleasure to have in the Home. You and the family are lovely to welcome to the Home. I look forward to seeing you. Best regards.

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Review from Vartan B (Son of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Wensley House we have been very satisfied with her care. Staff and management, particularly the general manager and the owner, have been very supportive.

Reply from Patrick Beling, Director at Wensley House

Dear Vartan, Your Mum is a lovely lady and a pleasure to look after. The manager thanks you for your comments and the staff appreciate them. We look forward to your visits and the chats we have. Best wishes, see you soon.

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Review from Tracey P (Daughter of Resident) published on 4 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family we are so happy to have found Wensley House. The care for our mum is outstanding. Management are very approachable, always have time for us. Every single carer is so caring, always happy and smiling, nothing too much for them. The transition for Mum moving from her own home was painful for
us to make, the decision was the best thing we have ever done. She is so well cared, three good meals a day, always looking clean and fresh and nicely dressed. Mum is so happy and very lucky to be living here. Wensley House is an outstanding care home.

Reply from Jonathan Beling, Director at Wensley House

Dear Tracey, Your mum is a lovely lady and a pleasure to look after. We really appreciate your response, the staff will certainly be pleased. It is always lovely to see you and the smile on your Mum's face when she sees you. Look forward to seeing you soon. Best wishes.

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Review from James B (Son of Resident) published on 27 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management staff are friendly and welcoming. I feel my mother is looked after. I appreciate the staff and the manager is very understanding and very helpful and cares, so do the owners. The handyman is very useful around the home. Very happy for our mother.

Reply from Patrick Beling, Director at Wensley House

Thanks for your review, the management and staff will be pleased to read your comments. As for your mother, she is a lovely lady and it is a pleasure caring for her.

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Review from A C (Son of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault a thing thus far with Wensley House. From the moment we decided to place Dad in this care home, the whole service provided has been excellent. My father seems very happy there. Every single person from the owner to the care staff provide a friendly, caring atmosphere. The manager is exceptional.

Reply from Patrick Beling, Director at Wensley House

It is always lovely meeting you and having a laugh and a joke when you come to visit your Dad. Thank you for your observations, the manager and staff will no doubt appreciate it. As far as the manager is concerned she is extremely caring and very attentive towards your Dad and all the residents and she leads by example which is followed by the staff. Looking forward to seeing you and Coco [the dog] on your next visit. Best wishes.

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Review from J H (Daughter-in-law of Resident) published on 1 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone at Wensley House is exceptional. The care that has been given to my father-in-law has been extremely good. The care home is well run and it is a pleasure to visit.

Reply from Jonathan Beling, Director at Wensley House

Thanks for your kind words, I am sure the staff will be happy to read your review. Looking forward to seeing you soon. Best wishes.

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Review from S E (Stepdaughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is always friendly and caring. Nice atmosphere.

Reply from Patrick Beling, Director at Wensley House

Many thanks for your kind observations. The staff and management will be pleased to read your observations.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Wensley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Wensley House is calculated as follows: ( (324 Excellents x 5) ) ÷ 324 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wensley House is based on 27 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 27 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Dec 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

Meet the Team (0)

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Frequently Asked Questions about Wensley House

What types of Care is Wensley House registered for?

Older Person Care, Dementia, Eating Disorders, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Detention Under Mental Health Act, Alcohol / Drug Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Wensley House have?

There are 40 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Wensley House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wensley House to the centre of Epping?

0.9 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Wensley House to verify any information. View our terms and conditions. Wensley House has an Enhanced Service - more info.