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Wensley House

Bell Common, Epping, Essex CM16 4DL
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Wensley House, Epping
Wensley House, Epping
Wensley House, Epping

Tucked away, in a secluded forest surrounding, Wensley House is located just a stone’s throw from the charming town centre of Epping.

All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.

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Care Provided by Wensley House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,300 - £1,500£1,350 - £1,550
Residential Dementia Care£1,350 - £1,600£1,400 - £1,650

Shared rooms start from £1000 per week

Contact Wensley House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Beling & Co Ltd
  • Private Owned

Person in charge

  • Bianca Garmacea (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 1+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1988
  • Last Refurbishment: 2014
  • Number of floors: 3

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)
  • Single Rooms with ensuite Wet Room (5)
  • Couples/Companion Rooms with ensuite Wet Room (4)

Visiting

  • Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.

Parking

  • Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.

Wensley House Reviews (89)

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10

Wensley House has a Review Score of 10 (10.000) out of 10, based on 32 reviews in the last 2 years. Over all time Wensley House has 89 reviews.

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Showing 89 reviews matching selected criteria
Review from J B (Son of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

I would like to say that I have nothing but praise and gratitude for the managing director and his staff. The whole team at Wensley House have gone above and beyond for my dad and the residents there. The home is always clean and tidy and the grounds always look nice and tidy. The staff are always smiling and happy to help.

Reply from Patrick Beling, Managing Director at Wensley House

It is always lovely meeting you and having a laugh and a joke when you come visiting your Dad. Thank you for your kind comments about the home, the manager and staff, I have no doubt that they will appreciate your comments. Looking forward to seeing you soon. Best wishes.

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Review from L G (Daughter of Resident) published on 12 January 2024 Submitted via Postal Card
Overall Experience

Wensley Care Home is so clean and the food is very good. Very hardworking staff and carers and it is so lovely when I come to visit my mum. She is so happy and never wanted to go home so it makes her family so happy for her.

Reply from Patrick Beling, Director at Wensley House

Looking after your mum who is 100 years old is a pleasure as she is a very pleasant lady. She looks forward to your regular visits and the time you spend with her. The management and staff will certainly appreciate your kind comments. Our very best wishes.

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Review from Maureen R (Sister-in-law of Resident) published on 20 May 2023 Submitted via Postal Card
Overall Experience

My brother-in-law has been in several homes since he was six months old and he has been in them for 78 years. This is the best home he has been in all his life. The owners and managers and staff are all fantastic. He is looked after like a king.

Reply from Patrick Beling, Director at Wensley House

Dear Maureen, as always it is lovely to see you. The staff will most certainly appreciate your observations and comments. Your brother-in-law is a lovely gentleman and gets on well with all the staff and the other residents. Once again, many thanks for your review.

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Review from Gillian W (Wife of Resident) published on 16 May 2023 Submitted via Postal Card
Overall Experience

A lovely place to be. Good staff, food, bedrooms, care and support are all excellent. My husband is very happy here.

Reply from Jonathan Beling, Director at Wensley House

Dear Gillian, many thanks for your review. I have no doubt the staff and management will appreciate your comments. Once again, many thanks.

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Review from T B (Daughter of Resident) published on 9 May 2023 Submitted via Postal Card
Overall Experience
My mother has been a resident at Wensley House for nearly a year.
Care of a very high standard is given.
Staff are friendly.

The home is always very clean and rooms comfortable.

Reply from Jonathan Beling, Director at Wensley House

Thank you so much for your kind review. The staff will be pleased and will appreciate your comments. We shall always maintain high standards for your Mother and all our other Residents. Best wishes.

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Review from C H (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card
Overall Experience

Mum settled into life at Wensley House very quickly and has been very happy here. It has been such a relief to know that mum is so happy and well cared for. all the staff have been very kind and friendly. It is always a pleasure to visit mum at Wensley House. We get to laugh and smile a lot.

Reply from Patrick Beling, Director at Wensley House

It is gratifying that you and your family are happy to visit mum and have a little laugh and "smile a lot". Your mum keeps us smiling too, she is a very entertaining lady with a good sense of humour. The staff will be very pleased to read your comments. Thank you so much.

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Review from G S (Daughter of Resident) published on 15 November 2022 Submitted via Postal Card
Overall Experience

Mum has been ill and she was very well cared for. Updates were given to the family. Mum was treated well, I was very happy with the care given.

Reply from Patrick Beling, Director at Wensley House

Thank you for your kind and appreciative review. Your mum is a lovely lady and it is a pleasure to look after your mum.

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Review from Ian G (Friend of Resident) published on 20 July 2022 Submitted via Postal Card
Overall Experience

My friend is very happy with the loving care she receives at this home. All aspects of the home are excellent.

Reply from Patrick Beling, Director at Wensley House

Thank you so much for your appraisal of The Home and the care she receives. I have no doubt your comments will be appreciated by all concerned. Many thanks

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Review from S P (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

This is a wonderful care home. My family and I are very satisfied with our 92-year-old mum staying at Wensley House. The staff are so good with Mum and very patient, especially as there is a language barrier which makes understanding needs and communication sometimes challenging. The staff treat Mum with kindness, respect and dignity. The manager speaks a little Spanish and tries whenever she can to speak to Mum in Spanish. I couldn't wish for more! The manager and the owner are always available to answer any questions and provide regular updates.

Reply from Jonathan Beling, Director at Wensley House

Thank you so much for your kind remarks about the home. Your mother is a lovely lady and can only be treated with kindness, respect and dignity. We manage to communicate with your mother, especially the manager and one or two other staff. It is certainly good to have you visit on a regular basis to see your mother.

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Review from Sally H (Daughter of Resident) published on 10 May 2022 Submitted via Postal Card
Overall Experience

From the moment I walked into Wensley House to look at it for my dad, nothing has been too much trouble. All the staff have been amazing - so kind, caring and thoughtful. When Dad was in the hospital, the owner and manager kept in touch with us, asking on a daily basis how Dad was doing. Dad is being so well looked after by all the staff. My sister and I visit every day and the care the staff show to all the residents are exceptional.

Reply from Patrick Beling, Director at Wensley House

Thank you so much for your very kind review. The staff will be very pleased to hear that you appreciate the care and attention that they have shown your dad. It is very heartening to see you and your sister visit your dad on a daily basis.

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Review from A S (Daughter of Resident) published on 25 March 2022 Submitted via Postal Card
Overall Experience

From the first contact with the care home management, I was so happy to see the positive attitude they showed towards my mother. They were informative about the services offered by the home and helpful in providing advice and guidance on transporting my mother into their care. At all times they respected her dignity and cared for her as an individual. They persuaded her to join the other residents in the lounge; the first time I had seen her in trousers and a cardigan for a long time. On the day of my mum's passing, the staff showed such great care not just to Mum but also to my siblings and me, who had gathered for her last hours. They were so dedicated to providing a quality service that even though they were past the end of their shift, two key staff stayed on until my mum had passed on and all the arrangements for the GP attendants and collection by funeral directors were organised. Their thoughtfulness and commitment to providing a complete service to the family were outstanding.

Reply from Patrick Beling, Director at Wensley House

Thank you so much for your kind words. For what it is worth, we were only doing our duty by caring for your mother and treating her with the respect and dignity she deserved. As it happens, our caring goes on well after the passing of one of our residents as it is at this time the family or friends...  

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Review from Martin B (Son of Resident) published on 24 March 2022 Submitted via Postal Card
Overall Experience

The level of care at this care home is of an extremely high standard. I have found the cleanliness, thoughtfulness and compassion of all staff members is impeccable. Since my mother became a resident here I have been very pleased to see that she is cared for in a way I could never have imagined. The food standard is above average. Management is of the highest standard, nothing is too much trouble.

Reply from Patrick Beling, Director at Wensley House

Many thanks for your kind review. It is a pleasure looking after your mum and all our other residents, as you have stated, the manager and staff will be very pleased that you appreciate the level of care and the high standards they deliver. Your kind comments will be appreciated by the staff when this review is shared. I too found it very pleasant to have chats with you. Once again, many thanks.

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Review from D S (Daughter of Resident) published on 20 January 2022 Submitted via Postal Card
Overall Experience

I find all the staff and management at Wensley House polite and professional. My mother, who has dementia, tells me on my visits; they take care of her very well. It is reassuring for me and other family members to know that she is in a safe, clean and caring environment. The manager and the managing director are always available to answer any questions or queries I may have and provide updates on my mother.

Reply from Patrick Beling, Managing Director at Wensley House

Thank you so much for your review. I am sure the manager and staff will be pleased to note that you are appreciative of their efforts. As always, your mum is most entertaining and endearing. Wishing you all the very best.

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Review from K F (Daughter of Resident) published on 16 December 2021 Submitted via Postal Card
Overall Experience

My mum has dementia. Mum's room is lovely with her own bathroom. Kept very clean. It is value for money compared to other care homes. Mum seems happy.

Reply from Patrick Beling, Director at Wensley House

Thank you so much for your kind comments. The staff will certainly appreciate your positive comments. It is certainly a pleasure to take care of your mum.

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Review from David H (Son of Resident) published on 15 October 2021 Submitted via Website
Overall Experience

This is my first experience of a Care Home. Mum has been at Wensley House for a year and a half. During this time my telephone conversations and visits have left me impressed with the staff and the duties they perform as part of their job. Communication is excellent. All staff are helpful, professional and friendly and nothing appears to be too much trouble. A caring culture runs throughout the home. When I realised that Mum could no longer stay in her own home I reluctantly agreed that a care home was the only option. Not only has the move to Wensley House transformed my life but has given me peace of mind knowing that Mum is being properly cared for and she is happy. Covid restrictions have now been relaxed significantly; I am now able to visit regularly and have more of an insight from inside the Home. I cannot fault anything. I often compliment the staff and marvel at how they can maintain their enthusiasm. The answer is always the same, "We love our residents."

Reply from Jonathan Beling, Director at Wensley House
Dear David,

Thank you for your kind review. I have no doubt the staff will appreciate your kind comments just as I do. All being well I shall see you on Thursday as usual plus any other days that you may wish to visit.

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Review from Richard B (Son of Resident) published on 1 September 2021 Submitted via Postal Card
Overall Experience
I have nothing but praise for the care given to Mum. They have gone above and beyond any expectations I might have considered.

We had home care visits for Mum for a number of months previous to placing her in the care of Wensley House gave her better and more comprehensive care in the six months. Thanks all at Wensley.

Reply from Jonathan Beling, Director at Wensley House

Thank you for your response, I appreciate your kind comments and the staff will be very pleased when your review is shared with them. It is a pleasure looking after your mum and all our other residents and it is certainly very nice meeting up with you and chatting with you. Best wishes.

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Review from M S (Grandson of Resident) published on 5 August 2021 Submitted via Postal Card
Overall Experience

My granma since being here looks happy and healthy. She has even put on weight which she needed. When a family member calls here about my granma, they are always helpful, the staff. The place is lovely, we walk and talk in the garden she likes it a lot. Good care and support given!

Reply from Patrick Beling, Director at Wensley House

Thank you for your review. Your Grandma certainly loves walking in the garden which she does most days accompanied by a member of staff and another Resident with whom she has made friends. The highlight of your Grandma's week is when she is visited by you and other family members. Finally, the staff will appreciate your comments. Thank you.

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Review from Corinne K (Daughter of Resident) published on 22 July 2021 Submitted via Postal Card
Overall Experience

This home is absolutely wonderful. The home owner/director is there every day, and together with the manager, run Wensley House with kindness and professionalism. His staff are caring and thoughtful. My mother is being very well looked after. There is a caring, calming feeling when you walk through the door.

Reply from Jonathan Beling, Director at Wensley House

Thank you so much for your review, The Manager, Staff and Directors really appreciate you taking the time to complete this review. It is a pleasure to look after and take care of your mother and all our Residents at Wensley House.

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Review from S S (Resident / Service User) published on 19 July 2021 Submitted via Postal Card
Overall Experience

Wensley House hasn't failed me in any way! I received undivided attention, care and full support from each and every staff member. They are all committed and dedicated to the well being of their residents, and I have no hesitation in recommending them for their excellent service at any time.

Reply from Patrick Beling, Director at Wensley House

Thank you for your review. It is a pleasure looking after you, as you state, the manager and staff are dedicated and committed and will really appreciate your kind comments. I too found it very pleasant to have chats with you. Once again, many thanks.

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Review from J P (Daughter of Resident) published on 6 October 2020 Submitted via Postal Card
Overall Experience
My family and I were extremely satisfied with my mum's stay at Wensley House. She was treated as an individual and they did everything possible to satisfy her needs. The staff were patient and caring and kept in touch with us in this difficult time of Coronavirus as we weren't able to visit.

Management and staff were excellent!

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 02 December 2024
Overall
Requires improvement
  • CaringGood
  • EffectiveRequires improvement
  • ResponsiveRequires improvement
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

  • 20 Jun 2016Recipient: Wensley House
  • 20 Jun 2016Recipient: Wensley House
  • 01 Feb 2015Recipient: Wensley House

Accreditations

There are no accreditations posted yet for Wensley House.

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