Wensley House

My mum has been at Wensley House for a year and has been extremely happy and content. The staff have been really kind to my mum. They cannot do enough for my mum. I am always kept up to date regarding my mum's well-being.

Wensley House Care Home is a lovely home for any family members which is like a home from home. The residents are really cared for and loving. They do the residents' washing, and clothing and provide three meals a day which is so lovely that they can choose from. Their sleeping rooms are lovely and cosy. My mother-in-law is staying at the home and she is so happy and makes her family really happy and she doesn't want to leave. Visiting times are so relaxed and you are allowed to take them out to visit other people. Every member of staff is very friendly and helpful.

I would like to say that I have nothing but praise and gratitude for the managing director and his staff. The whole team at Wensley House have gone above and beyond for my dad and the residents there. The home is always clean and tidy and the grounds always look nice and tidy. The staff are always smiling and happy to help.

Wensley Care Home is so clean and the food is very good. Very hardworking staff and carers and it is so lovely when I come to visit my mum. She is so happy and never wanted to go home so it makes her family so happy for her.

My brother-in-law has been in several homes since he was six months old and he has been in them for 78 years. This is the best home he has been in all his life. The owners and managers and staff are all fantastic. He is looked after like a king.

A lovely place to be. Good staff, food, bedrooms, care and support are all excellent. My husband is very happy here.

The home is always very clean and rooms comfortable.

Mum settled into life at Wensley House very quickly and has been very happy here. It has been such a relief to know that mum is so happy and well cared for. all the staff have been very kind and friendly. It is always a pleasure to visit mum at Wensley House. We get to laugh and smile a lot.

Mum has been ill and she was very well cared for. Updates were given to the family. Mum was treated well, I was very happy with the care given.

My friend is very happy with the loving care she receives at this home. All aspects of the home are excellent.

This is a wonderful care home. My family and I are very satisfied with our 92-year-old mum staying at Wensley House. The staff are so good with Mum and very patient, especially as there is a language barrier which makes understanding needs and communication sometimes challenging. The staff treat Mum with kindness, respect and dignity. The manager speaks a little Spanish and tries whenever she can to speak to Mum in Spanish. I couldn't wish for more! The manager and the owner are always available to answer any questions and provide regular updates.

From the moment I walked into Wensley House to look at it for my dad, nothing has been too much trouble. All the staff have been amazing - so kind, caring and thoughtful. When Dad was in the hospital, the owner and manager kept in touch with us, asking on a daily basis how Dad was doing. Dad is being so well looked after by all the staff. My sister and I visit every day and the care the staff show to all the residents are exceptional.

From the first contact with the care home management, I was so happy to see the positive attitude they showed towards my mother. They were informative about the services offered by the home and helpful in providing advice and guidance on transporting my mother into their care. At all times they respected her dignity and cared for her as an individual. They persuaded her to join the other residents in the lounge; the first time I had seen her in trousers and a cardigan for a long time. On the day of my mum's passing, the staff showed such great care not just to Mum but also to my siblings and me, who had gathered for her last hours. They were so dedicated to providing a quality service that even though they were past the end of their shift, two key staff stayed on until my mum had passed on and all the arrangements for the GP attendants and collection by funeral directors were organised. Their thoughtfulness and commitment to providing a complete service to the family were outstanding.

The level of care at this care home is of an extremely high standard. I have found the cleanliness, thoughtfulness and compassion of all staff members is impeccable. Since my mother became a resident here I have been very pleased to see that she is cared for in a way I could never have imagined. The food standard is above average. Management is of the highest standard, nothing is too much trouble.

I find all the staff and management at Wensley House polite and professional. My mother, who has dementia, tells me on my visits; they take care of her very well. It is reassuring for me and other family members to know that she is in a safe, clean and caring environment. The manager and the managing director are always available to answer any questions or queries I may have and provide updates on my mother.

My mum has dementia. Mum's room is lovely with her own bathroom. Kept very clean. It is value for money compared to other care homes. Mum seems happy.

This is my first experience of a Care Home. Mum has been at Wensley House for a year and a half. During this time my telephone conversations and visits have left me impressed with the staff and the duties they perform as part of their job. Communication is excellent. All staff are helpful, professional and friendly and nothing appears to be too much trouble. A caring culture runs throughout the home. When I realised that Mum could no longer stay in her own home I reluctantly agreed that a care home was the only option. Not only has the move to Wensley House transformed my life but has given me peace of mind knowing that Mum is being properly cared for and she is happy. Covid restrictions have now been relaxed significantly; I am now able to visit regularly and have more of an insight from inside the Home. I cannot fault anything. I often compliment the staff and marvel at how they can maintain their enthusiasm. The answer is always the same, "We love our residents."

We had home care visits for Mum for a number of months previous to placing her in the care of Wensley House gave her better and more comprehensive care in the six months. Thanks all at Wensley.

My granma since being here looks happy and healthy. She has even put on weight which she needed. When a family member calls here about my granma, they are always helpful, the staff. The place is lovely, we walk and talk in the garden she likes it a lot. Good care and support given!

This home is absolutely wonderful. The home owner/director is there every day, and together with the manager, run Wensley House with kindness and professionalism. His staff are caring and thoughtful. My mother is being very well looked after. There is a caring, calming feeling when you walk through the door.