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All en-suite (some also with wet rooms) personalised rooms, a modern nurse call system, an advanced addressable fire alarm (pinpoints by exact location), and a gated development to allow for walks and an outdoor lifestyle and dining are just some of the things that make this a welcome home.
Be...
Care Provided by Wensley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Shared rooms start from £1000 per week
The price(s) shown are provided by the care home. Contact Wensley House for full pricing details and T&Cs.
Contact Wensley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Beling & Co Ltd
- Private Owned
Person in charge
- Bianca Garmacea (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 1+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1988
- Last Refurbishment: 2014
- Number of floors: 3
Room Information
- Single Rooms (40)
- Couples/Companion Rooms (4)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- Wensley House have an open door policy and welcome visitors to come and have a look around and perhaps enjoy some tea and biscuits if time permits. It is advised to look at more than one home and to be sure to visit any home of interest as this normally gives a true feel of a place, which is what really gives the idea of a place more than anything else.
Parking
- Wensley House is safely tucked away behind automated gates and matching fencing so that residents can enjoy the outdoor garden safely and feel relaxed. Within this enclosure exists ample parking by way of a tarmac drive with marked, large spaces for convenience.
Wensley House Reviews (89)
Wensley House has a Review Score of 10 (10.000) out of 10, based on 32 reviews in the last 2 years.
Over all time Wensley House has 89 reviews.
I would like to say that I have nothing but praise and gratitude for the managing director and his staff. The whole team at Wensley House have gone above and beyond for my dad and the residents there. The home is always clean and tidy and the grounds always look nice and tidy. The staff are always smiling and happy to help.
It is always lovely meeting you and having a laugh and a joke when you come visiting your Dad. Thank you for your kind comments about the home, the manager and staff, I have no doubt that they will appreciate your comments. Looking forward to seeing you soon. Best wishes.
Wensley Care Home is so clean and the food is very good. Very hardworking staff and carers and it is so lovely when I come to visit my mum. She is so happy and never wanted to go home so it makes her family so happy for her.
Looking after your mum who is 100 years old is a pleasure as she is a very pleasant lady. She looks forward to your regular visits and the time you spend with her. The management and staff will certainly appreciate your kind comments. Our very best wishes.
My brother-in-law has been in several homes since he was six months old and he has been in them for 78 years. This is the best home he has been in all his life. The owners and managers and staff are all fantastic. He is looked after like a king.
Dear Maureen, as always it is lovely to see you. The staff will most certainly appreciate your observations and comments. Your brother-in-law is a lovely gentleman and gets on well with all the staff and the other residents. Once again, many thanks for your review.
A lovely place to be. Good staff, food, bedrooms, care and support are all excellent. My husband is very happy here.
Dear Gillian, many thanks for your review. I have no doubt the staff and management will appreciate your comments. Once again, many thanks.
Care of a very high standard is given.
Staff are friendly.
The home is always very clean and rooms comfortable.
Thank you so much for your kind review. The staff will be pleased and will appreciate your comments. We shall always maintain high standards for your Mother and all our other Residents. Best wishes.
Mum settled into life at Wensley House very quickly and has been very happy here. It has been such a relief to know that mum is so happy and well cared for. all the staff have been very kind and friendly. It is always a pleasure to visit mum at Wensley House. We get to laugh and smile a lot.
It is gratifying that you and your family are happy to visit mum and have a little laugh and "smile a lot". Your mum keeps us smiling too, she is a very entertaining lady with a good sense of humour. The staff will be very pleased to read your comments. Thank you so much.
Mum has been ill and she was very well cared for. Updates were given to the family. Mum was treated well, I was very happy with the care given.
Thank you for your kind and appreciative review. Your mum is a lovely lady and it is a pleasure to look after your mum.
My friend is very happy with the loving care she receives at this home. All aspects of the home are excellent.
Thank you so much for your appraisal of The Home and the care she receives. I have no doubt your comments will be appreciated by all concerned. Many thanks
This is a wonderful care home. My family and I are very satisfied with our 92-year-old mum staying at Wensley House. The staff are so good with Mum and very patient, especially as there is a language barrier which makes understanding needs and communication sometimes challenging. The staff treat Mum with kindness, respect and dignity. The manager speaks a little Spanish and tries whenever she can to speak to Mum in Spanish. I couldn't wish for more! The manager and the owner are always available to answer any questions and provide regular updates.
Thank you so much for your kind remarks about the home. Your mother is a lovely lady and can only be treated with kindness, respect and dignity. We manage to communicate with your mother, especially the manager and one or two other staff. It is certainly good to have you visit on a regular basis to see your mother.
From the moment I walked into Wensley House to look at it for my dad, nothing has been too much trouble. All the staff have been amazing - so kind, caring and thoughtful. When Dad was in the hospital, the owner and manager kept in touch with us, asking on a daily basis how Dad was doing. Dad is being so well looked after by all the staff. My sister and I visit every day and the care the staff show to all the residents are exceptional.
Thank you so much for your very kind review. The staff will be very pleased to hear that you appreciate the care and attention that they have shown your dad. It is very heartening to see you and your sister visit your dad on a daily basis.
From the first contact with the care home management, I was so happy to see the positive attitude they showed towards my mother. They were informative about the services offered by the home and helpful in providing advice and guidance on transporting my mother into their care. At all times they respected her dignity and cared for her as an individual. They persuaded her to join the other residents in the lounge; the first time I had seen her in trousers and a cardigan for a long time. On the day of my mum's passing, the staff showed such great care not just to Mum but also to my siblings and me, who had gathered for her last hours. They were so dedicated to providing a quality service that even though they were past the end of their shift, two key staff stayed on until my mum had passed on and all the arrangements for the GP attendants and collection by funeral directors were organised. Their thoughtfulness and commitment to providing a complete service to the family were outstanding.
Thank you so much for your kind words. For what it is worth, we were only doing our duty by caring for your mother and treating her with the respect and dignity she deserved. As it happens, our caring goes on well after the passing of one of our residents as it is at this time the family or friends...
The level of care at this care home is of an extremely high standard. I have found the cleanliness, thoughtfulness and compassion of all staff members is impeccable. Since my mother became a resident here I have been very pleased to see that she is cared for in a way I could never have imagined. The food standard is above average. Management is of the highest standard, nothing is too much trouble.
Many thanks for your kind review. It is a pleasure looking after your mum and all our other residents, as you have stated, the manager and staff will be very pleased that you appreciate the level of care and the high standards they deliver. Your kind comments will be appreciated by the staff when this review is shared. I too found it very pleasant to have chats with you. Once again, many thanks.
I find all the staff and management at Wensley House polite and professional. My mother, who has dementia, tells me on my visits; they take care of her very well. It is reassuring for me and other family members to know that she is in a safe, clean and caring environment. The manager and the managing director are always available to answer any questions or queries I may have and provide updates on my mother.
Thank you so much for your review. I am sure the manager and staff will be pleased to note that you are appreciative of their efforts. As always, your mum is most entertaining and endearing. Wishing you all the very best.
My mum has dementia. Mum's room is lovely with her own bathroom. Kept very clean. It is value for money compared to other care homes. Mum seems happy.
Thank you so much for your kind comments. The staff will certainly appreciate your positive comments. It is certainly a pleasure to take care of your mum.
This is my first experience of a Care Home. Mum has been at Wensley House for a year and a half. During this time my telephone conversations and visits have left me impressed with the staff and the duties they perform as part of their job. Communication is excellent. All staff are helpful, professional and friendly and nothing appears to be too much trouble. A caring culture runs throughout the home. When I realised that Mum could no longer stay in her own home I reluctantly agreed that a care home was the only option. Not only has the move to Wensley House transformed my life but has given me peace of mind knowing that Mum is being properly cared for and she is happy. Covid restrictions have now been relaxed significantly; I am now able to visit regularly and have more of an insight from inside the Home. I cannot fault anything. I often compliment the staff and marvel at how they can maintain their enthusiasm. The answer is always the same, "We love our residents."
Thank you for your kind review. I have no doubt the staff will appreciate your kind comments just as I do. All being well I shall see you on Thursday as usual plus any other days that you may wish to visit.
We had home care visits for Mum for a number of months previous to placing her in the care of Wensley House gave her better and more comprehensive care in the six months. Thanks all at Wensley.
Thank you for your response, I appreciate your kind comments and the staff will be very pleased when your review is shared with them. It is a pleasure looking after your mum and all our other residents and it is certainly very nice meeting up with you and chatting with you. Best wishes.
My granma since being here looks happy and healthy. She has even put on weight which she needed. When a family member calls here about my granma, they are always helpful, the staff. The place is lovely, we walk and talk in the garden she likes it a lot. Good care and support given!
Thank you for your review. Your Grandma certainly loves walking in the garden which she does most days accompanied by a member of staff and another Resident with whom she has made friends. The highlight of your Grandma's week is when she is visited by you and other family members. Finally, the staff will appreciate your comments. Thank you.
This home is absolutely wonderful. The home owner/director is there every day, and together with the manager, run Wensley House with kindness and professionalism. His staff are caring and thoughtful. My mother is being very well looked after. There is a caring, calming feeling when you walk through the door.
Thank you so much for your review, The Manager, Staff and Directors really appreciate you taking the time to complete this review. It is a pleasure to look after and take care of your mother and all our Residents at Wensley House.
Wensley House hasn't failed me in any way! I received undivided attention, care and full support from each and every staff member. They are all committed and dedicated to the well being of their residents, and I have no hesitation in recommending them for their excellent service at any time.
Thank you for your review. It is a pleasure looking after you, as you state, the manager and staff are dedicated and committed and will really appreciate your kind comments. I too found it very pleasant to have chats with you. Once again, many thanks.
Management and staff were excellent!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 December 2024Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Wensley House.
There are no upcoming events for Wensley House.
Awards / Recognitions (3)
- 20 Jun 2016Recipient: Wensley House
- 20 Jun 2016Recipient: Wensley House
- 01 Feb 2015Recipient: Wensley House
Accreditations
There are no accreditations posted yet for Wensley House.
Meet the Team (0)
There are no Team Members posted yet.
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