Wensley House

Wensley House hasn't failed me in any way! I received undivided attention, care and full support from each and every staff member. They are all committed and dedicated to the well being of their residents, and I have no hesitation in recommending them for their excellent service at any time.

Management and staff were excellent!

The care that my mother received was exceptional. I cannot rate this care home highly enough. The staff were so good with mum and very patient. The manager was extremely kind and always kept me up to date with how mum was. I would also like to praise the owner who was really sympathetic and very helpful. I only wish mum had enjoyed more time there.

I am very reassured that Mum is in an excellent location.

I visit my mother once or twice a week and have been doing so for the last three years. I have full confidence in the staff and management to continue to look after my mother.

We, as a family, could not have had better care for our Mum. She was treated with kindness, respect and dignity. The manager and cook were amazing, taking such good care of her, as were the staff.

Highly professional and friendly staff. Superb environment and fantastic quality care.

I have found the staff and management very caring and helpful. My mother has confidence in everything that is being done for her. After living alone for a while they have done everything they can to make her stay as pleasant as possible.

I would recommend the care home where my mother lives. The staff are always friendly and my mother gets along with all of them, which is so reassuring to know she is in good hands.

When my mother first came to Wensley House we had issues, but the management listened to us and acted upon them to our satisfaction, and now I have only good things to say about Wensley House. 10 out of 10.

The home is always welcoming and a high standard of care seen carried out, very pleased with the owner and how he runs the home.

From my experience, I am pleased with the level of care provided to my mum at Wensley House. All the staff, whether they be carers, catering, maintenance, cleaning or the activity coordinator, are kind and helpful. The management team are always approachable and responsive. It gives me peace of mind to know that my mum is being well looked after.

Very caring, informative staff. Seem very attentive to all service users. Food is amazing and I am always made to feel welcome with tea - and food if I am there at mealtimes.

Happy with the care she is provided with. The new manager is excellent. When visiting the home, it feels warm and very friendly.

My husband is very well looked after. The staff are very good, and kind to the less able residents, and give me reports on how he is doing.

This is a wonderful care home and believe me I’ve visited a lot. It’s certainly the best in the area in my opinion. It is clean, well presented and safe. Staff are amazing. They are kind and caring and all have a good sense of humour. They treat residents with dignity and respect. Residents are well looked after and very well fed. We take my father out regularly but he often doesn’t want to leave as the food is so good. The eating area is very pleasant as is the conservatory area where residents are treated to hair treatments. The only downside that I can see is the lack of time outside. However, I can understand this, as older people don’t cope well in the heat or the cold so finding the balance is difficult. The owner is present a lot and clearly genuinely cares. I strongly recommend this home.

I can only recommend Wensley House exceptionally. All the staff are warm, friendly and know all the residents so well. The facilities offer a "home from home" experience that is comfortable, excellent food and care. The residents are kept entertained with activities and one to one 'chats'. Wensley is fantastic value for money and my Mum relaxed and loved her time there. The bedrooms are a good size, airy and always clean, as are the day rooms. This privately-run home offers so much more. Well run, well priced and highly recommended.

When mum first came here there were a few concerns raised but these have now been addressed. I cannot praise the home and staff enough.

My brother is safe and happy.

Their assistance and concern was greatly appreciated by myself during a very difficult time.