Latest Reviews for Lofthouse Grange & Lodge Care Home
16 December 2025
Mum loves this place, plenty of activities through the week and get taken out on day trips. Staff are lovely and very helpful, glad Mum came here than been at home on her own.
03 December 2025
My mother has vascular dementia and I can honestly say I have not had any concerns with regard her care at Lofthouse Grange and Lodge. The carer staff are very attentive and seem to be aware of each of the residents failings. There are also two dedicated entertainment staff who keep the residents
occupied with various activities and they also seem to bring in outside entertainers and have singalongs with the residents who all enjoy this.
01 December 2025
My wife was a resident at Lofthouse grange for some time before peacefully passing
During her stay she received an excellent standard of care
All of the staff from manager to carers and all of the support staff showed care and compassion at all times often under challenging conditions, and always
with a smile
I would, and have, recommend this facility to anyone who is considering a kind and respectful environment
01 December 2025
Mum moved in 2022 & from the start with Chloe, Stacey, Jess, Sarah & the care assistants mums time living there has been comfortable, caring, safe & the communication I've received has been friendly & professional.I have noticed however over the last 12-18 months a couple of agency staff have been
disinterested in their shift & had to be asked more than twice to complete a task but the senior/ regular staff have remained patient.Some of the night staff could perhaps take a little more time with helping to dress mum, I visit on a weekly sometimes twice weekly basis & have noticed mum not wearing alot of her new tops I've found them on the floor of the wardrobe & because she is short has worn them without bottom halves, I understand she may not always be compliant but this can leave her prone to showing the tops of her thighs, I haven't yet mentioned this to any staff as hopefully they will supply a blanket when I'm not there & she's seated in a comfy chair.
30 June 2025
My Step father was in this care home the staff were amazing . But sadly he passed away in March at the care home, and we had the funeral several weeks later in April, as a family we were completely devastated that not one person from the care home turned up at the service to pay their respects
although they had all been invited and had all the details.
He had been there over 12 months I did send an email to the Orchard head office but got no reply,
Very disappointing especially after the cost of care to our family
17 June 2025
My father lived here for more than 2 years. He was very well cared for, well fed and happy. He made many friends amongst residents and staff. He was comfortable and safe.
01 April 2025
Whilst the facilities may look a little tired, the staff and care far outweigh the first impressions. The staff are friendly, caring and engaging with the residents and families.
26 March 2025
my mum moved into loft house lodge march 2023. from the day mum moved in to the day she passed away 31st january 2025 she was treated with dignity and love. all the staff helped her in every way, even though she did not join in all the activities the ones she did especially the singers made her
happy. my mind was always at rest knowing how well all staff cared for her. in her last few days love given to mum and myself was the very best.
10 March 2025
My relative has lived in the care home for 2 years. We have found all the support staff and carers to be extremely helpful. The facilities at the home are of a high standard and my relative is settled and comfortable.
06 January 2025
My husband spent 4 weeks respite at Lofthouse Grange whilst I left the country. He was well looked after and I had no worries at all about his care. I was able to facetime him a few times a week and he always looked happy. Thank you to all the team.
08 November 2024
I have previously reviewed this care home, however following my Dad's death, I feel the need to do so again.
The love, kindness and excellent care given during Dad's 3 years of living in the dementia unit were second to none. There were some challenges during that time with Dad's behaviour. The
team worked alongside outside agencies to ensure that these were managed in both Dad's and other residents best interests.
The team knew his interests and his favourite song and encouraged him to participate in the numerous activities as long as he was able.
In his final days, the compassion and support we received were exceptional and he couldn't have been cared for better. We were so lucky that Dad lived in such a fantastic environment and was able to die there surrounded by people who cared.
When he died, with no input from us, he was dressed in a shirt and tie just as he would have wanted. The feedback we received, not from Lofthouse staff, was that he looked very smart.
17 September 2024
Mum was in Lofthouse Grange for 13 months, she was 94 years old when she first went into the home. She was very active and joined in all the activities and made friends with the other residents. For the last 3 months, Mum was on end-of-life care. All the staff and management team have been wonderful
during this time. I cannot fault the care she received. They treated her with dignity, respect, love and kindness. The care and attention when she became bedbound was marvellous. They were also a massive support for us, her family. While we visited her every day, knowing she was well cared for when we weren't there was priceless. Thank you for your help and support during her last weeks and days of life.
02 September 2024
My husband was at Lofthouse Grange until our home could be adapted.
The staff are lovely and listen and care for residents.
The room was in need of decoration and the bathroom needed updating.
02 September 2024
Poor bedding and beds are rarely made before evening time.
21 August 2024
The care that our dad received in Lofthouse Grange & Lodge was excellent, unfortunately, Dad was only in for 4 months before he sadly passed. The management & carers at the home were fantastic, they looked after him with compassion & dignity and catered to his needs, they kept us informed on every
aspect of Dad's care and if they had any concerns would get in touch to let us know. Dad was on the Dementia floor, the staff were so caring with the residents making sure they were treated with dignity and respect. I loved how they would take time to ensure their hygiene was at its best even blow-drying their hair. We always felt welcome at the home and as a frequent visitor, it made each visit a pleasant experience. The cleanliness of the home was excellent the cleaners kept the place spotless, as was Dad's room. Dad's room was of a good standard as were his en suite facilities. The food was of a good Standard. An Excellent choice.
20 August 2024
What a wonderful place Lofthouse Grange Care Home is, the management and staff were so welcoming and accommodating from the first day my late father arrived. He was treated with such care and dignity right until he passed away, the staff were incredibly professional and so caring towards my father.
Nothing was too much trouble and my sister and I were made so welcome when we visited. Also the home was so clean and well-run I would highly recommend Lofthouse Grange Care Home to anyone.
24 June 2024
My Mother-in-law has been a resident for 2 weeks now. Staff have been welcoming and are making every effort to know her and understand her needs. She was recently taken ill and staff initiated calling for advice and getting out-of-hours GP to visit. Night staff assisted by quickly getting medication
and essential items together for me at 5 am to take to the hospital. Nothing was too much trouble and they have shown genuine concern. Thank you.
14 June 2024
I am happy I can approach staff or management if I have any concerns about my mum's care. The staff are extremely friendly and helpful.
The activities are well thought about and they try to involve as many residents as possible. I'm on the website for this care home. It's lovely I can see my mum
joining in and looks to be enjoying herself.
Once the gardens are tended it will be nice for residents to sit outside and get some fresh air. And family to sit outside also with there family.
24 May 2024
Mum has started to settle and as a family we feel more relaxed but not consistently. There are senior carers that go above and beyond, however there are some who just do the basics. I have often found Mum just sat asleep with carers on their phones in the lounge. I shower Mum twice weekly due to
this not being instigated by staff unless requested. Communication is very good from two staff members in particular. They really invest their time with the residents. The food recently has been better. On one occasion we had half a chicken burger, half a sausage snash and vegetables which was a really poor quality meal. A choice would also be nice. Bacon and egg for tea every Thursday when this is also offered at breakfast? Clean rooms and communal areas. It would be nice to see options to sit outside. Mum has, a patio door and we were told we could have a key but still don't have one. There is a problem with rats that needs more attention. Entertainment is good and Mum enjoys the exercise and music afternoons.
03 May 2024
My wife has been a resident in Lofthouse Care Home for over a year and have been confident that she has benefitted from the care that I could no longer give her. It was a very difficult decision to make after almost 56 years of marriage, but I am satisfied that she is getting the best care. A member
of our family visits my wife every day and has built a very good relationship with all the staff. I can sleep easy now knowing she is being well cared for.
Latest Reviews for Lofthouse Grange & Lodge Care Home
16 December 2025
Mum loves this place, plenty of activities through the week and get taken out on day trips. Staff are lovely and very helpful, glad Mum came here than been at home on her own.
03 December 2025
My mother has vascular dementia and I can honestly say I have not had any concerns with regard her care at Lofthouse Grange and Lodge. The carer staff are very attentive and seem to be aware of each of the residents failings. There are also two dedicated entertainment staff who keep the residents
occupied with various activities and they also seem to bring in outside entertainers and have singalongs with the residents who all enjoy this.
01 December 2025
My wife was a resident at Lofthouse grange for some time before peacefully passing
During her stay she received an excellent standard of care
All of the staff from manager to carers and all of the support staff showed care and compassion at all times often under challenging conditions, and always
with a smile
I would, and have, recommend this facility to anyone who is considering a kind and respectful environment
01 December 2025
Mum moved in 2022 & from the start with Chloe, Stacey, Jess, Sarah & the care assistants mums time living there has been comfortable, caring, safe & the communication I've received has been friendly & professional.I have noticed however over the last 12-18 months a couple of agency staff have been
disinterested in their shift & had to be asked more than twice to complete a task but the senior/ regular staff have remained patient.Some of the night staff could perhaps take a little more time with helping to dress mum, I visit on a weekly sometimes twice weekly basis & have noticed mum not wearing alot of her new tops I've found them on the floor of the wardrobe & because she is short has worn them without bottom halves, I understand she may not always be compliant but this can leave her prone to showing the tops of her thighs, I haven't yet mentioned this to any staff as hopefully they will supply a blanket when I'm not there & she's seated in a comfy chair.
30 June 2025
My Step father was in this care home the staff were amazing . But sadly he passed away in March at the care home, and we had the funeral several weeks later in April, as a family we were completely devastated that not one person from the care home turned up at the service to pay their respects
although they had all been invited and had all the details.
He had been there over 12 months I did send an email to the Orchard head office but got no reply,
Very disappointing especially after the cost of care to our family
17 June 2025
My father lived here for more than 2 years. He was very well cared for, well fed and happy. He made many friends amongst residents and staff. He was comfortable and safe.
01 April 2025
Whilst the facilities may look a little tired, the staff and care far outweigh the first impressions. The staff are friendly, caring and engaging with the residents and families.
26 March 2025
my mum moved into loft house lodge march 2023. from the day mum moved in to the day she passed away 31st january 2025 she was treated with dignity and love. all the staff helped her in every way, even though she did not join in all the activities the ones she did especially the singers made her
happy. my mind was always at rest knowing how well all staff cared for her. in her last few days love given to mum and myself was the very best.
10 March 2025
My relative has lived in the care home for 2 years. We have found all the support staff and carers to be extremely helpful. The facilities at the home are of a high standard and my relative is settled and comfortable.
06 January 2025
My husband spent 4 weeks respite at Lofthouse Grange whilst I left the country. He was well looked after and I had no worries at all about his care. I was able to facetime him a few times a week and he always looked happy. Thank you to all the team.
08 November 2024
I have previously reviewed this care home, however following my Dad's death, I feel the need to do so again.
The love, kindness and excellent care given during Dad's 3 years of living in the dementia unit were second to none. There were some challenges during that time with Dad's behaviour. The
team worked alongside outside agencies to ensure that these were managed in both Dad's and other residents best interests.
The team knew his interests and his favourite song and encouraged him to participate in the numerous activities as long as he was able.
In his final days, the compassion and support we received were exceptional and he couldn't have been cared for better. We were so lucky that Dad lived in such a fantastic environment and was able to die there surrounded by people who cared.
When he died, with no input from us, he was dressed in a shirt and tie just as he would have wanted. The feedback we received, not from Lofthouse staff, was that he looked very smart.
17 September 2024
Mum was in Lofthouse Grange for 13 months, she was 94 years old when she first went into the home. She was very active and joined in all the activities and made friends with the other residents. For the last 3 months, Mum was on end-of-life care. All the staff and management team have been wonderful
during this time. I cannot fault the care she received. They treated her with dignity, respect, love and kindness. The care and attention when she became bedbound was marvellous. They were also a massive support for us, her family. While we visited her every day, knowing she was well cared for when we weren't there was priceless. Thank you for your help and support during her last weeks and days of life.
02 September 2024
My husband was at Lofthouse Grange until our home could be adapted.
The staff are lovely and listen and care for residents.
The room was in need of decoration and the bathroom needed updating.
02 September 2024
Poor bedding and beds are rarely made before evening time.
21 August 2024
The care that our dad received in Lofthouse Grange & Lodge was excellent, unfortunately, Dad was only in for 4 months before he sadly passed. The management & carers at the home were fantastic, they looked after him with compassion & dignity and catered to his needs, they kept us informed on every
aspect of Dad's care and if they had any concerns would get in touch to let us know. Dad was on the Dementia floor, the staff were so caring with the residents making sure they were treated with dignity and respect. I loved how they would take time to ensure their hygiene was at its best even blow-drying their hair. We always felt welcome at the home and as a frequent visitor, it made each visit a pleasant experience. The cleanliness of the home was excellent the cleaners kept the place spotless, as was Dad's room. Dad's room was of a good standard as were his en suite facilities. The food was of a good Standard. An Excellent choice.
20 August 2024
What a wonderful place Lofthouse Grange Care Home is, the management and staff were so welcoming and accommodating from the first day my late father arrived. He was treated with such care and dignity right until he passed away, the staff were incredibly professional and so caring towards my father.
Nothing was too much trouble and my sister and I were made so welcome when we visited. Also the home was so clean and well-run I would highly recommend Lofthouse Grange Care Home to anyone.
24 June 2024
My Mother-in-law has been a resident for 2 weeks now. Staff have been welcoming and are making every effort to know her and understand her needs. She was recently taken ill and staff initiated calling for advice and getting out-of-hours GP to visit. Night staff assisted by quickly getting medication
and essential items together for me at 5 am to take to the hospital. Nothing was too much trouble and they have shown genuine concern. Thank you.
14 June 2024
I am happy I can approach staff or management if I have any concerns about my mum's care. The staff are extremely friendly and helpful.
The activities are well thought about and they try to involve as many residents as possible. I'm on the website for this care home. It's lovely I can see my mum
joining in and looks to be enjoying herself.
Once the gardens are tended it will be nice for residents to sit outside and get some fresh air. And family to sit outside also with there family.
24 May 2024
Mum has started to settle and as a family we feel more relaxed but not consistently. There are senior carers that go above and beyond, however there are some who just do the basics. I have often found Mum just sat asleep with carers on their phones in the lounge. I shower Mum twice weekly due to
this not being instigated by staff unless requested. Communication is very good from two staff members in particular. They really invest their time with the residents. The food recently has been better. On one occasion we had half a chicken burger, half a sausage snash and vegetables which was a really poor quality meal. A choice would also be nice. Bacon and egg for tea every Thursday when this is also offered at breakfast? Clean rooms and communal areas. It would be nice to see options to sit outside. Mum has, a patio door and we were told we could have a key but still don't have one. There is a problem with rats that needs more attention. Entertainment is good and Mum enjoys the exercise and music afternoons.
03 May 2024
My wife has been a resident in Lofthouse Care Home for over a year and have been confident that she has benefitted from the care that I could no longer give her. It was a very difficult decision to make after almost 56 years of marriage, but I am satisfied that she is getting the best care. A member
of our family visits my wife every day and has built a very good relationship with all the staff. I can sleep easy now knowing she is being well cared for.