What types of Care is Lofthouse Grange & Lodge Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Lofthouse Grange & Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lofthouse Grange & Lodge Care Home to the centre of Wakefield?

3.8 mile(s) as the crow flies, distance by road may be significantly further.

Lofthouse Grange & Lodge Care Home, 340 Leeds Road, Lofthouse, Wakefield, West Yorkshire WF3 3QQ

Review from K T (Daughter of Resident) published on 30 June 2025 Submitted via Website • Report

Overall Experience

My Step father was in this care home the staff were amazing . But sadly he passed away in March at the care home, and we had the funeral several weeks later in April, as a family we were completely devastated that not one person from the care home turned up at the service to pay their respects although

they had all been invited and had all the details.
He had been there over 12 months I did send an email to the Orchard head office but got no reply,
Very disappointing especially after the cost of care to our family

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your message, and for your kind words about the team who supported your stepfather during his time with us. We were truly sorry to hear of his passing, and we send our continued condolences to you and your family.Please accept our sincere apologies for the upset and disappointment caused by the absence of staff at his funeral service. We understand how important it is to feel that your loved one's care team acknowledges and honours their life, especially after over twelve months of support and connection.Your feedback has been shared with our team so we can reflect and improve how we handle similar situations in the future. I also want to apologise for the lack of response to the message you sent to our head office-that, too, must have been upsetting at an already difficult time.If you would like to speak further or share more about your stepfather's time with us, I would be very glad to listen.

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Review from L P (Daughter of Resident) published on 17 June 2025 Submitted via Postal Card • Report

Overall Experience

My father lived here for more than 2 years. He was very well cared for, well fed and happy. He made many friends amongst residents and staff. He was comfortable and safe.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for sharing such kind words about your father's experience with us.It is always our priority to provide a comfortable and safe environment, and we are grateful that your family felt reassured knowing he was in good hands under our care. Your feedback means a great deal to us, and we appreciate the trust you placed in our team.

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Review from Richard H (Son of Resident) published on 1 April 2025 Submitted via Postal Card • Report

Overall Experience

Whilst the facilities may look a little tired, the staff and care far outweigh the first impressions. The staff are friendly, caring and engaging with the residents and families.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your thoughtful and kind words. We truly appreciate you taking the time to share your impressions. While we continually strive to improve our facilities, it is incredibly heartwarming to know that our team's dedication and care have left such a positive impact.Our staff takes great pride in creating a friendly, caring, and engaging environment for both residents and their families. Your feedback reaffirms the importance of the work we do and inspires us to keep delivering the highest standard of care.Thank you again for your support and recognition-it means the world to us.

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Review from C F (Daughter of Resident) published on 26 March 2025 Submitted via Postal Card • Report

Overall Experience

my mum moved into loft house lodge march 2023. from the day mum moved in to the day she passed away 31st january 2025 she was treated with dignity and love. all the staff helped her in every way, even though she did not join in all the activities the ones she did especially the singers made her happy.

my mind was always at rest knowing how well all staff cared for her. in her last few days love given to mum and myself was the very best.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for sharing your heartfelt feedback. We are deeply moved by your kind words and are honored to have cared for your mum during her time with us at Lofthouse Lodge. It brings us immense comfort to know that she was treated with dignity and love, and that our care brought her happiness and peace.We are especially glad to hear that the activities she enjoyed, like the singers, brought her joy. Our team strives to ensure every resident feels valued, loved, and cared for in a way that suits their individual needs, and your mum was no exception.Knowing that you felt at ease, trusting us with her care, means so much to us. We are truly privileged to have been part of her life and to have supported both her and you during her final days. Your words inspire us to continue providing the very best care with the same love and dedication.

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Review from Catherine W (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report

Overall Experience

My relative has lived in the care home for 2 years. We have found all the support staff and carers to be extremely helpful. The facilities at the home are of a high standard and my relative is settled and comfortable.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words. We are delighted to hear that your relative has had a positive experience at our care home for the past two years. Our dedicated support staff and carers strive to provide the highest quality of care, and it means a lot to us to know that their efforts are appreciated. We are also pleased to hear that you find our facilities to be of a high standard and that your relative is settled and comfortable.Your feedback is invaluable to us and motivates us to continue delivering excellent care and support to all our residents. Thank you for taking the time to share your thoughts.

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Review from D J (Wife of Resident) published on 6 January 2025 Submitted via Postal Card • Report

Overall Experience

My husband spent 4 weeks respite at Lofthouse Grange whilst I left the country. He was well looked after and I had no worries at all about his care. I was able to facetime him a few times a week and he always looked happy. Thank you to all the team.

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Review from Kay T (Daughter of Resident) published on 8 November 2024 Submitted via Website • Report

Overall Experience

I have previously reviewed this care home, however following my Dad's death, I feel the need to do so again.
The love, kindness and excellent care given during Dad's 3 years of living in the dementia unit were second to none. There were some challenges during that time with Dad's behaviour. The team

worked alongside outside agencies to ensure that these were managed in both Dad's and other residents best interests.
The team knew his interests and his favourite song and encouraged him to participate in the numerous activities as long as he was able.
In his final days, the compassion and support we received were exceptional and he couldn't have been cared for better. We were so lucky that Dad lived in such a fantastic environment and was able to die there surrounded by people who cared.
When he died, with no input from us, he was dressed in a shirt and tie just as he would have wanted. The feedback we received, not from Lofthouse staff, was that he looked very smart.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words. It truly means a lot to hear that you had a positive experience with the care provided. Our team is dedicated to ensuring the best possible outcomes for those we care for, and your feedback is a testament to their hard work and commitment. We are grateful for your trust and support.

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Review from Karen H (Daughter of Resident) published on 17 September 2024 Submitted via Postal Card • Report

Overall Experience

Mum was in Lofthouse Grange for 13 months, she was 94 years old when she first went into the home. She was very active and joined in all the activities and made friends with the other residents. For the last 3 months, Mum was on end-of-life care. All the staff and management team have been wonderful

during this time. I cannot fault the care she received. They treated her with dignity, respect, love and kindness. The care and attention when she became bedbound was marvellous. They were also a massive support for us, her family. While we visited her every day, knowing she was well cared for when we weren't there was priceless. Thank you for your help and support during her last weeks and days of life.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words! It means a lot to us to know that our care has made a positive impact. We strive to provide the best possible service, and your feedback reassures us that we're on the right track.

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Review from June H (Wife of Resident) published on 2 September 2024 Submitted via Postal Card • Report

Overall Experience

My husband was at Lofthouse Grange until our home could be adapted.
The staff are lovely and listen and care for residents.
The room was in need of decoration and the bathroom needed updating.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words about your husband's stay at our care home. We're delighted to hear that you had a positive experience. Our team works hard to provide the best care and comfort and it's wonderful to know that our efforts are appreciated. If there's anything else we can do, please don't hesitate to let us know. We look forward to continuing to serve you.

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Review from Peter H (Respite Resident) published on 2 September 2024 Submitted via Postal Card • Report

Overall Experience

Poor bedding and beds are rarely made before evening time.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for bringing this to our attention. I'm truly sorry to hear about your experience with our service. We strive to provide high-quality care to our residents. We understand that maintaining a profiling bed can indeed be challenging. We appreciate your feedback and are committed to making things right.

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Review from Jeanette D (Daughter of Resident) published on 21 August 2024 Submitted via Website • Report

Overall Experience

The care that our dad received in Lofthouse Grange & Lodge was excellent, unfortunately, Dad was only in for 4 months before he sadly passed. The management & carers at the home were fantastic, they looked after him with compassion & dignity and catered to his needs, they kept us informed on every aspect

of Dad's care and if they had any concerns would get in touch to let us know. Dad was on the Dementia floor, the staff were so caring with the residents making sure they were treated with dignity and respect. I loved how they would take time to ensure their hygiene was at its best even blow-drying their hair. We always felt welcome at the home and as a frequent visitor, it made each visit a pleasant experience. The cleanliness of the home was excellent the cleaners kept the place spotless, as was Dad's room. Dad's room was of a good standard as were his en suite facilities. The food was of a good Standard. An Excellent choice.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Many thanks for your positive review. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback, as they work hard to deliver high standards of quality care from the heart at all times, thank you.

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Review from Ian B (Son of Resident) published on 20 August 2024 Submitted via Website • Report

Overall Experience

What a wonderful place Lofthouse Grange Care Home is, the management and staff were so welcoming and accommodating from the first day my late father arrived. He was treated with such care and dignity right until he passed away, the staff were incredibly professional and so caring towards my father.

Nothing was too much trouble and my sister and I were made so welcome when we visited. Also the home was so clean and well-run I would highly recommend Lofthouse Grange Care Home to anyone.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

We really appreciate your wonderful feedback and your recognition of our team and their dedication, they will be touched to hear your lovely comments!

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Review from Carrie B (Resident) published on 24 June 2024 Submitted via Website • Report

Overall Experience

My Mother-in-law has been a resident for 2 weeks now. Staff have been welcoming and are making every effort to know her and understand her needs. She was recently taken ill and staff initiated calling for advice and getting out-of-hours GP to visit. Night staff assisted by quickly getting medication

and essential items together for me at 5 am to take to the hospital. Nothing was too much trouble and they have shown genuine concern. Thank you.

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Review from S C (Daughter of Resident) published on 14 June 2024 Submitted via Website • Report

Overall Experience

I am happy I can approach staff or management if I have any concerns about my mum's care. The staff are extremely friendly and helpful.
The activities are well thought about and they try to involve as many residents as possible. I'm on the website for this care home. It's lovely I can see my mum joining

in and looks to be enjoying herself.
Once the gardens are tended it will be nice for residents to sit outside and get some fresh air. And family to sit outside also with there family.

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Review from Helen B (Daughter of Resident) published on 24 May 2024 Submitted via Website • Report

Overall Experience

Mum has started to settle and as a family we feel more relaxed but not consistently. There are senior carers that go above and beyond, however there are some who just do the basics. I have often found Mum just sat asleep with carers on their phones in the lounge. I shower Mum twice weekly due to this

not being instigated by staff unless requested. Communication is very good from two staff members in particular. They really invest their time with the residents. The food recently has been better. On one occasion we had half a chicken burger, half a sausage snash and vegetables which was a really poor quality meal. A choice would also be nice. Bacon and egg for tea every Thursday when this is also offered at breakfast? Clean rooms and communal areas. It would be nice to see options to sit outside. Mum has, a patio door and we were told we could have a key but still don't have one. There is a problem with rats that needs more attention. Entertainment is good and Mum enjoys the exercise and music afternoons.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your feedback which will help us improve our service. Two senior carers work back-to-back in the community where your mum resides. Due to holidays etc., other staff may cover from time to time. Our staff use mobile devices (like mobile phones) to record their notes. Our menus have a variety of nutritional meals and we offer a choice of meals each day. If there are any favourite foods your mum would love to eat, please let the team know and we can include these. We hold a residents meeting every month and a number of residents requested to have a fry up for dinner once a week instead of in the morning. Thank you for your feedback about the home cleaners I will share it with the team. A key to the patio door is available from the manager's office, please pop in anytime you wish. We are aware of some recent pest activity outside the home and have an active treatment plan in place. Due to the neighboring fields and farmland, we are monitoring this closely.

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Review from Alan B (Husband of Resident) published on 3 May 2024 Submitted via Postal Card • Report

Overall Experience

My wife has been a resident in Lofthouse Care Home for over a year and have been confident that she has benefitted from the care that I could no longer give her. It was a very difficult decision to make after almost 56 years of marriage, but I am satisfied that she is getting the best care. A member

of our family visits my wife every day and has built a very good relationship with all the staff. I can sleep easy now knowing she is being well cared for.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for taking the time to leave us such a lovely review. I will pass on your lovely feedback to the team.

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Review from J B (Son of Resident) published on 2 May 2024 Submitted via Website • Report

Overall Experience

Staff are always very helpful, friendly and ready to engage with visitors as the need may be. They communicate very effectively as and when there is a need. Although I wish my loved one, wasn't in a care home, we know she is well looked after and gets the needed care. While ever the staff are well rewarded

for the care and service they provide, the place will get even better and will help to maintain a happy environment for the residents.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your lovely feedback! Always great to hear from relatives about the care that our team are giving.

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Review from John C (Husband of Resident) published on 1 May 2024 Submitted via Postal Card • Report

Overall Experience

The home is very clean. The food is very good. The staff are brilliant. You can't ask for better people. They are there for all residents even visitors. Everyone makes you welcome. They can't do enough for you. I can not thank everyone enough for what they do. Thank you all for making my wife happy

and wanted. To each and every one of you, I thank you from the bottom of my heart.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you so much for your kind words, we're thrilled to hear that you're happy with the care provided at the care home.

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Review from Angela S (Daughter of Resident) published on 23 April 2024 Submitted via Website • Report

Overall Experience

Our experience has been mostly good. Some carers are more informative than others on how my dad has been. The home is very clean and warm with a welcoming vibe and my dad seems happy when we visit him.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for your review and lovely feedback that will be passed on to our team. We are very glad that your dad has settled in well with us at Lofthouse Grange and Lodge.

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Review from Jane K (Daughter of Resident) published on 9 April 2024 Submitted via Website • Report

Overall Experience

Mum moved into the home in November 2022 and since then she and our family have received nothing but support, advice, comfort, professionalism, listened to and more.
The staff are mostly excellent, and any concerns I’ve had have been dealt with by them in a positive manner, some of the agency staff

have been a little less professional in terms of looking bored and not showing interest.

Reply from Krzysztof Bialczyk, Home Manager at Lofthouse Grange & Lodge Care Home

Thank you for the wonderful feedback. I am glad that you have had a positive experience. I will share this with my entire team.