Lofthouse Grange & Lodge Care Home

My Mother-in-law has been a resident for 2 weeks now. Staff have been welcoming and are making every effort to know her and understand her needs. She was recently taken ill and staff initiated calling for advice and getting out-of-hours GP to visit. Night staff assisted by quickly getting medication and essential items together for me at 5 am to take to the hospital. Nothing was too much trouble and they have shown genuine concern. Thank you.

Once the gardens are tended it will be nice for residents to sit outside and get some fresh air. And family to sit outside also with there family.

Mum has started to settle and as a family we feel more relaxed but not consistently. There are senior carers that go above and beyond, however there are some who just do the basics. I have often found Mum just sat asleep with carers on their phones in the lounge. I shower Mum twice weekly due to this not being instigated by staff unless requested. Communication is very good from two staff members in particular. They really invest their time with the residents. The food recently has been better. On one occasion we had half a chicken burger, half a sausage snash and vegetables which was a really poor quality meal. A choice would also be nice. Bacon and egg for tea every Thursday when this is also offered at breakfast? Clean rooms and communal areas. It would be nice to see options to sit outside. Mum has, a patio door and we were told we could have a key but still don't have one. There is a problem with rats that needs more attention. Entertainment is good and Mum enjoys the exercise and music afternoons.

My wife has been a resident in Lofthouse Care Home for over a year and have been confident that she has benefitted from the care that I could no longer give her. It was a very difficult decision to make after almost 56 years of marriage, but I am satisfied that she is getting the best care. A member of our family visits my wife every day and has built a very good relationship with all the staff. I can sleep easy now knowing she is being well cared for.

Staff are always very helpful, friendly and ready to engage with visitors as the need may be. They communicate very effectively as and when there is a need. Although I wish my loved one, wasn't in a care home, we know she is well looked after and gets the needed care. While ever the staff are well rewarded for the care and service they provide, the place will get even better and will help to maintain a happy environment for the residents.

The home is very clean. The food is very good. The staff are brilliant. You can't ask for better people. They are there for all residents even visitors. Everyone makes you welcome. They can't do enough for you. I can not thank everyone enough for what they do. Thank you all for making my wife happy and wanted. To each and every one of you, I thank you from the bottom of my heart.

Our experience has been mostly good. Some carers are more informative than others on how my dad has been. The home is very clean and warm with a welcoming vibe and my dad seems happy when we visit him.

The entertainment and involvement with residents is fabulous. Thank you for making me comfortable.

Many, many thanks on the occasion of my mother's 100 years birthday. The manager and staff went above and beyond to provide a party and space for her large family to celebrate with her. A wonderful forever memory day for our beloved mother and six children and multiple grandchildren. So very grateful to The Lodge. We admire your dedication doing a super difficult job.

Very good care given. Everything my mum needs and more. Thank you to all the staff and management.

Thank you Lofthouse Grange for caring and enriching my mum's life in her twilight years.

Ever since our dad has been in Lofthouse Grange Care Home, we, his family, have noticed how much calmer he is, much more than when he was living at his own home with carers visiting three times a day. Lofthouse Grange Care Home is heaven, and so are the staff who work there. As a family, we cannot express how grateful we are to have our dad in such a caring environment. A massive thank you to all who work at this excellent care home.

I know there is activity time. But I feel that some residents would benefit from one-on-one personal interaction.

Thank you to all the staff at Lofthouse Grange for making this care home a very happy and lovely environment for my mum to spend her days, and a huge thank you to the lady who looks after the entertainment and activities that all the residents absolutely love.

I left my mum, who has Alzheimer’s and stayed at the Lofthouse Lodge for a week’s respite care. She was fine when I collected her and said everyone had been very nice. I received two calls while I was away which reassured me that she had settled in well. I will be booking her in again for my next respite break.

Dad was looked after well during his two-week respite. No problems with the staff, the food was good, and they looked after him. A couple of dads photographs went missing and are yet to be found. Overall happy with Lofthouse Grange.

Cannot praise all of the staff enough. Mum is treated with dignity and kindness. Have not seen her smile this much in a long time. Everything is excellent, not a single negative thing to say at all.

I'm just sorry my mum didn't adjust to living there.

My aunt spent almost two years in the Grange before sadly passing away. She was so happy and well cared for there. The staff went above and beyond our expectations to make her comfortable in her final few weeks. I would like the staff and management to be thanked for making my aunt's final years happy.

My aunty was a resident from November 2021 to October 2022. She was looked after very well and respectfully by the staff and enjoyed her time there until her death. I felt that she got the level of care and thoughtfulness that she would have had at home.