Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


All reviews must comply with our Review Policy Content Standards.  Top tips for writing a review

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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Brooklands

stars
stars 03 February 2025
From the first time we met the manager and the staff at Brooklands, we immediately felt our lovely mum was in great hands. Mum had advanced Alzheimer's so it could be hard for her to communicate but the staff always seemed to know what she wanted and more importantly, needed. They treated her like
she was a family member and also her elderly partner who would visit and needed a little caring hand too. We would wholeheartedly recommend Brooklands Care Home to anyone and we wouldn't have wanted our mum to have lived her final days anywhere else. Thank you to the manager and the team.
Review from Lisa S (Daughter of Resident/Service User)