10 Crabmill Lane, Coventry, CV6 5HA
View Full Details of Norton Grange Nursing HomeNorton grange has a homely atmosphere. My dad feels very settled as if he was still at home. The staff are friendly and down to earth and always have a friendly smile and happy to assist with anything that is required to help my dad. I am made to feel very welcome when I visit and am always updated on my dads wellbeing. The staff fully engage on all levels with my dads care whether it be conversations about his family or managing his medical conditions. The food is varied from day to day and plenty of snacks and drinks available throughout the day. The staff celebrate all occasions with the residents and this can be seen with the creative art work displayed depending on what they are celabrating. Overall I am very satisfied with my dads care and as long as he is happy, I am happy.
The care my Dad has received over the past 18 months at Norton Grange has been consistently good. He is treated with the utmost respect and dignity as are we are when we visit. Everyone is very welcoming and treats you as part of the Norton Grange family. I am always reassured that my Dad is receiving good care. The team are all really hardworking and supported by a great manager and her staff. I am grateful for all they do.
The staff are excellent very kind and caring manager is welcoming look after my mum well help her out and keep her active they really care about the residents and keep you updated verybhappy with service
Our mum has been here since march and I have not had any problems. The care staff are so friendly, the nurse are knowledgeable and very patient. The manager Marie has an open door policy and we can pop in any time for a chat
My mum has been well taken care of since April 2019. Staff are friendly and helpful. Concerns I raise regarding my Mum's various health concerns are listened to and actioned.
I find that Norton Grange Nursing Home is an excellent residence for my dad who moved in April 2023. All of the staff are extremely caring and treat my dad with dignity and respect. I visit my dad on a regular basis and nothing is too much trouble for any member of staff. I am always greeted in a positive manner. Everywhere in the home is always clean and tidy and I feel very pleased that my dad is being looked after so well even when he can be very stubborn at times.
Dad went into the care home with dementia, we knew the challenges would be extremely difficult. We were treated as a family extremely well we were offered refreshments each time, could go in and look at his room, kept in the loop about everything. I don't think I have met staff so friendly. I as my dad's primary carer have been really struggling as this happened very quickly after having his covid jabs, so my life has been turned upside down. The manager was fabulous, let me talk and talk about how I was struggling and told me to come anytime at all even to just talk, they bent over backwards for my dad which I thank them for because if I am struggling I can't imagine how he feels. This home isn't in a posh postcode but it delivers the best service from the cleaners to the manager and everyone in between our experience is second to none and for that, I thank them.
My partner has only been in Norton Grange a short while but it's the best home he's been in. This is the fourth. The manager has incredible staff, there is nothing they would not do for you. The home is laid back but run effectively. It's clean and the food is lovely and plenty of it. I know my partner's happy there and that means a lot to me to leave him in safe hands. I do hope this will be his home forever.
Norton grange has a homely atmosphere. My dad feels very settled as if he was still at home. The staff are friendly and down to earth and always have a friendly smile and happy to assist with anything that is required to help my dad. I am made to feel very welcome when I visit and am always updated on my dads wellbeing. The staff fully engage on all levels with my dads care whether it be conversations about his family or managing his medical conditions. The food is varied from day to day and plenty of snacks and drinks available throughout the day. The staff celebrate all occasions with the residents and this can be seen with the creative art work displayed depending on what they are celabrating. Overall I am very satisfied with my dads care and as long as he is happy, I am happy.
The care my Dad has received over the past 18 months at Norton Grange has been consistently good. He is treated with the utmost respect and dignity as are we are when we visit. Everyone is very welcoming and treats you as part of the Norton Grange family. I am always reassured that my Dad is receiving good care. The team are all really hardworking and supported by a great manager and her staff. I am grateful for all they do.
The staff are excellent very kind and caring manager is welcoming look after my mum well help her out and keep her active they really care about the residents and keep you updated verybhappy with service
Our mum has been here since march and I have not had any problems. The care staff are so friendly, the nurse are knowledgeable and very patient. The manager Marie has an open door policy and we can pop in any time for a chat
My mum has been well taken care of since April 2019. Staff are friendly and helpful. Concerns I raise regarding my Mum's various health concerns are listened to and actioned.
I find that Norton Grange Nursing Home is an excellent residence for my dad who moved in April 2023. All of the staff are extremely caring and treat my dad with dignity and respect. I visit my dad on a regular basis and nothing is too much trouble for any member of staff. I am always greeted in a positive manner. Everywhere in the home is always clean and tidy and I feel very pleased that my dad is being looked after so well even when he can be very stubborn at times.
Dad went into the care home with dementia, we knew the challenges would be extremely difficult. We were treated as a family extremely well we were offered refreshments each time, could go in and look at his room, kept in the loop about everything. I don't think I have met staff so friendly. I as my dad's primary carer have been really struggling as this happened very quickly after having his covid jabs, so my life has been turned upside down. The manager was fabulous, let me talk and talk about how I was struggling and told me to come anytime at all even to just talk, they bent over backwards for my dad which I thank them for because if I am struggling I can't imagine how he feels. This home isn't in a posh postcode but it delivers the best service from the cleaners to the manager and everyone in between our experience is second to none and for that, I thank them.
My partner has only been in Norton Grange a short while but it's the best home he's been in. This is the fourth. The manager has incredible staff, there is nothing they would not do for you. The home is laid back but run effectively. It's clean and the food is lovely and plenty of it. I know my partner's happy there and that means a lot to me to leave him in safe hands. I do hope this will be his home forever.