Norton Grange Nursing Home

10 Crabmill Lane, Coventry CV6 5HA
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8.8 8 Reviews
  • Norton Grange Nursing Home, Coventry
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Care Provided by Norton Grange Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1200
  • Self-Funded Nursing Dementia Care: from £1200
  • RESPITE Self-Funded Nursing Care: from £1200
  • RESPITE Self-Funded Nursing Dementia Care: from £1200

Fees start at £1200 and are then subject to an individual assessment for a more accurate charge.

These prices are only a guideline, please contact Norton Grange Nursing Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in Charge

  • Marie Hall (Manager)

Local Authority / Social Services

Admission Information

  • Ages 42+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022
  • Number of floors: 2

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (0)

Visiting

  • Norton Grange Nursing Home have open visiting hours 7 days a week, 24 hours per day.

Parking

  • parkin g is resident parking only, but on your arrival, please let a member of staff your registration details and they can add you on to the system

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Norton Grange Nursing Home Reviews (8)

8.8

Norton Grange Nursing Home has a Review Score of 8.8 (8.810) out of 10, based on 4 reviews in the last 2 years.
Over all time Norton Grange Nursing Home has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
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Date Published
  • 8
  • 4
  • 4
  • 4
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Reviewer Connection to Norton Grange Nursing Home
  • 5
  • 2
  • 1
Total of 8, showing 1-8
Review from Tracey G (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Norton grange has a homely atmosphere. My dad feels very settled as if he was still at home. The staff are friendly and down to earth and always have a friendly smile and happy to assist with anything that is required to help my dad. I am made to feel very welcome when I visit and am always updated
on my dads wellbeing. The staff fully engage on all levels with my dads care whether it be conversations about his family or managing his medical conditions. The food is varied from day to day and plenty of snacks and drinks available throughout the day. The staff celebrate all occasions with the residents and this can be seen with the creative art work displayed depending on what they are celabrating.
Overall I am very satisfied with my dads care and as long as he is happy, I am happy.
Reply from marie hall, manager at Norton Grange Nursing Home
good morning Tracey,
Thank you so much for the review and scores, they are really appreciated.
i am so happy that your father is happy here, he makes our days brighter, with his cheeky smile,…read more
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Review from Elizabeth M (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care my Dad has received over the past 18 months at Norton Grange has been consistently good. He is treated with the utmost respect and dignity as are we are when we visit.


Everyone is very welcoming and treats you as part of the Norton Grange family. I am always reassured that my Dad is receiving

good care.


The team are all really hardworking and supported by a great manager and her staff. I am grateful for all they do.

Reply from marie hall, manager at Norton Grange Nursing Home
good morning Elizabeth,
Thank you so much for the review and the scores. we appreciate all feedback and i see there are some stars missing. if you would like to pop in for a chat and put our heads…read more
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Review from Gary E (Son of Resident) published on 21 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are excellent very kind and caring manager is welcoming look after my mum well help her out and keep her active they really care about the residents and keep you updated verybhappy with service
Reply from marie hall, manager at Norton Grange Nursing Home
Hi Gary,
thank you so much for the review and rating.
we really appreciate it.
many thanks

Marie
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Review from P J (Daughter of Resident) published on 8 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been here since march and I have not had any problems. The care staff are so friendly, the nurse are knowledgeable and very patient. The manager Marie has an open door policy and we can pop in any time for a chat
Reply from marie hall, manager at Norton Grange Nursing Home
good afternoon P J,
thank you so much for the review. Here at Norton, our aim is to ensure that all residents are treated as individuals with person centred care.
This is their home now and we…read more
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Review from Mark W (Son of Resident) published on 5 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mum has been well taken care of since April 2019. Staff are friendly and helpful. Concerns I raise regarding my Mum's various health concerns are listened to and actioned.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Many thanks for taking the time to review your mum's care and the home. In regards to your scoring on food and drink, please feel free to speak to the manager and the cooks with suggestions of your…read more
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Review from Heidi C (Daughter of Resident) published on 21 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find that Norton Grange Nursing Home is an excellent residence for my dad who moved in April 2023. All of the staff are extremely caring and treat my dad with dignity and respect. I visit my dad on a regular basis and nothing is too much trouble for any member of staff. I am always greeted in a positive
manner. Everywhere in the home is always clean and tidy and I feel very pleased that my dad is being looked after so well even when he can be very stubborn at times.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Thank you Heidi for your kind words and positive ratings.
Here at Norton, we like to encourage families to visit as often as possible, to maintain the relationships and to keep the same quality of…read more
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Review from Linda S (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went into the care home with dementia, we knew the challenges would be extremely difficult. We were treated as a family extremely well we were offered refreshments each time, could go in and look at his room, kept in the loop about everything. I don't think I have met staff so friendly.
I as my
dad's primary carer have been really struggling as this happened very quickly after having his covid jabs, so my life has been turned upside down.
The manager was fabulous, let me talk and talk about how I was struggling and told me to come anytime at all even to just talk, they bent over backwards for my dad which I thank them for because if I am struggling I can't imagine how he feels.
This home isn't in a posh postcode but it delivers the best service from the cleaners to the manager and everyone in between our experience is second to none and for that, I thank them.
Reply from Simon Badland, Proprietor at Norton Grange Nursing Home
Hi Linda, thank you so much for the review.
It was a pleasure to have your father with us and to support you and your family through this difficult time.
Please feel free to pop in anytime for a…read more
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Review from Lin K (Partner of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner has only been in Norton Grange a short while but it's the best home he's been in. This is the fourth. The manager has incredible staff, there is nothing they would not do for you. The home is laid back but run effectively. It's clean and the food is lovely and plenty of it. I know my partner's
happy there and that means a lot to me to leave him in safe hands. I do hope this will be his home forever.
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Current Review Score: 8.8 (8.810)

Overview of Review Score

The Review Score of 8.8 (8.810) out of 10 for Norton Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 4 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.745 for Norton Grange Nursing Home is calculated as follows: ( (36 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 47 Ratings = 4.745
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.065 Points relating to the number of positive Reviews for Norton Grange Nursing Home is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 4 Positive Reviews ÷ 5.8 = 0.69
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Norton Grange Nursing Home

What types of Care is Norton Grange Nursing Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Norton Grange Nursing Home have?

There are 29 Single Rooms.

What are the Facilities & Services at Norton Grange Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Norton Grange Nursing Home to the centre of Coventry?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Norton Grange Nursing Home to verify any information. View our terms and conditions. Norton Grange Nursing Home has an Basic Service - more info.