Lapal House Residential Home

Lapal Lane South, Halesowen B62 0ES
Review Us
8.1 8 Reviews
  • Lapal House Residential Home, Halesowen
Lapal House is located just off the M5 in Halesowen, the home benefits from close links to Birmingham and the West Midlands, whilst also having the luxury of being set in a tranquil oasis created by five acres of beautifully cared for gardens.

Lapal's wide-ranging facilities also provide short-term residency for people requiring respite or holiday care for two weeks or more.

At Lapal House, they focus on creating an environment that feels like a home from home.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1800

Room prices will vary, depending on the room or suite chosen (subject to availability).
You are welcome to come and view available rooms or suites or request video or photographs.
Fees include; room, 24 hour Care staff, all meals, drinks and snacks, home and garden maintenance. We also provide daily activities.
Additional costs incurred are optional and would include; newspapers, feet and nail care, hairdressing, and meals, snacks or items purchased when out in the community. Some residents may incur charges for Dentist, Opticians and Audiology visits.

These prices are only a guideline, please contact Lapal House Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Liggins (Operations Director)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (32)
  • Couples/Companion Rooms (4)
  • Single Rooms with Ensuite Wet Room (3)
  • Couples/Companion Rooms with Ensuite Wet Room (3)

Visiting

  • The home have no set visiting times, but would ask visitors to avoid meal times where possible
    Breakfast served until approximately 10 a.m.
    Lunch 12 pm. - 1 p.m.
    High Tea 4.30 - 5.50 p.m.
    Well behaved dogs on leads welcome

Parking

  • Free Parking available at the main house or bottom lower car park

Lapal House Residential Home Reviews (8)

8.1

Lapal House Residential Home has a Review Score of 8.1 (8.122) out of 10, based on 1 reviews in the last 2 years.
Over all time Lapal House Residential Home has 8 reviews.

Overall Experience
  • 7
  • 1
  • 0
  • 0
  • 0
Date Published
  • 8
  • 1
  • 1
  • 1
  • 7
Reviewer Connection to Lapal House Residential Home
  • 3
  • 2
  • 1
  • 1
  • 1
Total of 8, showing 1-8
Review from J D (Granddaughter of Resident) published on 5 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing care home. The staff which includes the gardeners,cleaners, laundry, cooks and absolutely the carers are the most caring loving people whom you would want your relative around. They can not do enough for my nan. They are so attentive. Please give them all a payrise. My nan has been there for
3 years now and she is so happy,which in turn makes me happy. Thank you so much lapal x
Reply from lesley Cotterill, Manager at Lapal House Residential Home

Thank you so much for your wonderful review. We really do pride ourselves on creating a welcoming and homely environment at Lapal House.I am so pleased that your nan is happy here and that you trust us to care for her, as we would our own :)

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from L G (Daughter of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is always treated with great care, kindness and respect and she loves living there.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from K S (Niece of Resident) published on 6 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Family atmosphere, very caring, treat residents as individuals, nothing too much trouble if they want or need specific care food or help. Good entertainment for those who enjoy taking part, the rooms are beautiful and the staff are wonderful!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from C F (Daughter-in-law of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My parents-in-law have been well looked after in Lapal House for the last four years and counting. They have a spacious room with patio doors to the outside. The staff are friendly and very helpful. They always provide tea and biscuits when we visit. We can phone and email if we have any concerns.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John F (Son of Resident) published on 23 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home was selected from a range of other options four years ago! At the time, this was judged by the carers who looked after my parents as the best in the area. My view after four years of visiting my parents is that this care home provides excellent service and care to my two parents (of 95)
and always gives exceptional support to myself and my brother and sister, who visit fairly regularly. Overall, an excellent place of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carlie T (Granddaughter of Resident) published on 19 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Lapal House Residential Home are all very kind and helpful towards the residents. Nothing is too much trouble and my nan is very happy there. I can sleep at night knowing she is safe and looked after and I visit when I want to. All the staff are very friendly towards myself and my family
too. I know that if there are ever any issues with my nan they will call me straight away.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison A (Daughter of Resident) published on 2 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been in Lapal House Residential Home since August 2021. At 89 years old he had previously lived by himself but was at the stage where he wanted to be nearer to family. Lapal House encouraged his independence and quirky ways and enabled him to remain fairly self-sufficient with three home-cooked
meals a day! He actually put on weight and they would cook/provide him with home-cooked meals and nutritional drinks if he didn't feel like eating. They called an ambulance when needed as well as the GP when concerned. I am a senior nurse with have high standards and they couldn't have done more to look after my dad.
Reply from Michelle Upperdine, Manager at Lapal House Residential Home

Thank you for your comments. It was a pleasure to look after your dad even with his quirky ways.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P S (Daughter of Resident) published on 19 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lapal House provides consistent compassionate care to my dad; who will soon be 100. All the staff know his needs, are very friendly, and nothing is too much trouble. The food provided is of a high standard and meal times are Dad's favourite time of the day! His personal care is of a high standard. I
made the right choice for him to live there for his final years.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.122)

Overview of Review Score

The Review Score of 8.1 (8.122) out of 10 for Lapal House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Lapal House Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.122 Points relating to the number of positive Reviews for Lapal House Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2. 1 Positive Reviews ÷ 8.2 = 0.122
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading

Awards / Recognitions (0)

Loading...

Meet the Team (1)

No image found

Clare Liggins

Job Title: Operations Director Joined: 1984

Lapal House opened in 1984 and is a family-run business, run by Mrs Billingham and her three daughters - Clare one of the daughters and is the Operations Director.

Frequently Asked Questions about Lapal House Residential Home

What types of Care is Lapal House Residential Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Lapal House Residential Home have?

There are 32 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Lapal House Residential Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Lapal House Residential Home to the centre of Halesowen?

1.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Lapal House Residential Home to verify any information. View our terms and conditions. Lapal House Residential Home has an Enhanced Service - more info.