Care Homes Owned by Carlton Care Group

3 years now and she is so happy,which in turn makes me happy. Thank you so much lapal x

Dad enjoyed the food, loved the activities, entertainment and minibus outings, especially the fish and chip lunches and afternoon teas. Any concerns with Dad's health were acted upon quickly by the relevant medical team. The management and staff were also always available to discuss any concerns. During a short stay in hospital at the end of August, doctors informed the Grange that Dad required palliative care, without hesitation, the requirements were put in place by the Grange and Dad was cared for during his final days with dignity, love and compassion by everyone at Grange Hill House. We have always been made to feel part of the Grange Hill family and would have no hesitation in recommending Grange Hill House to anyone.

dance. She loved talking to residents and staff when they had the time. The staff were kind and caring to Mum and were welcoming and friendly when family visited. As Mum struggled more and more to wash, shower and dress herself, carers helped her. During the last few weeks of her life, the care Mum received was excellent, they ordered her a hospital bed, ensured she was comfortable and checked her every 30 minutes during the last week. She was treated with love, dignity and respect. As a family, we were so grateful that they enabled dear Mum to stay in her room and not have to go into hospital, which was her wish. The staff and management were so kind and supportive to the family during her last few days. Thank you so very much.

help was needed, it was sought and acted upon quickly and efficiently and she was monitored in a timely manner. We were kept informed of any concerns or problems.
When a stay in hospital was needed and it became apparent that palliative care was required, the senior staff requested that she be returned to 'her home' (their words) as they wanted her last days to be spent where she felt at ease among people she knew.
The staff organised all the equipment and specialist care required to make her remaining days as peaceful as possible.
We have recommended the care home to friends looking for a caring, clean and thoughtful environment, always willing to go the extra mile.

trips and meals out. She often said how fortunate we were to have 'found' Grange Hill House when she could no longer care for herself at home. It was certainly a 'weight off my mind' to know that my sister was being loved and cared for in this 'home from home'. Friends who visited have said they would wish to live at Grange Hill House should they require care in the future. There can be no higher recommendation!

and respect. The management and staff were always friendly and accommodating. Any issues, of which there were few and of a minor nature, were dealt with promptly and with understanding. Everyone is approachable.
There are good facilities together with many varied activities, days out, etc. Which the residents can participate in, should they wish to do so.
Based on our experience I would have no hesitation in recommending them to any other prospective residents looking to join the 'Family' at Grange Hill House.

admin staff proactive and helpful and from our visits, it was clear they provided a happy and comfortable environment for all residents. Excellent.

biscuits, taken with our friend to see her room and spent a really lovely couple of hours with her, remembering the years we've known one another and things that have happened over the years. When we went last time we sat in the lounge with her, again with tea/coffee and biscuits, but this time a gentleman had brought farm-made ice creams for everyone including us and these were absolutely mouth watering to eat.
All in all our friend has settled in at the home really quickly and all the staff treat the people residing there as if they were family members which is why it gives me great pleasure to give them such a good review.

and always gives exceptional support to myself and my brother and sister, who visit fairly regularly. Overall, an excellent place of care.

too. I know that if there are ever any issues with my nan they will call me straight away.

meals a day! He actually put on weight and they would cook/provide him with home-cooked meals and nutritional drinks if he didn't feel like eating. They called an ambulance when needed as well as the GP when concerned. I am a senior nurse with have high standards and they couldn't have done more to look after my dad.

Hill House.

that were arranged, including mini-bus trips out. I would not hesitate to recommend Grange Hill House to anyone.

and always with an element of fun. Grange Hill House makes a point of finding out the individual interests of residents and involves them in everyday life at the home. Mum's room looked out over beautiful gardens and fields beyond, she loved that. The room was personalised with photos etc. which meant so much to her. Communication was very good with us and we were able to contact the staff easily. Mum was a resident for four years but the last two years have brought challenges never before experienced and during that time Grange Hill House always managed to overcome the many problems caused by Covid. Grange Hill House went over and above in its commitment to offer Mum the best care. They always gave much-needed support to our family. Mum was cared for right to the end and shown the utmost dignity, love and compassion by everyone at Grange Hill House.