Latest Reviews for Hatton Grange
29 January 2026
I enjoy visiting my friend at Hatton Grange. My friend is very happy and loves living here. Staff are always friendly and helpful.
29 January 2026
Staff are lovely, the home is clean and welcoming. Everyone is very friendly. Home is very nicely decorated. Mum is happy and settled. Nothing seems any trouble to anyone, and residents look happy.
15 December 2025
My mother came to the home last week. The care she has received has been exceptional. I feel very settled. Mum is here with the care and support we have all received. Thank you.
09 December 2025
Very good home, clean and tidy. My friend's room is lovely. Staff are very friendly and helpful.
09 December 2025
Everyone here is so friendly while still remaining professional; you can tell that they genuinely love their jobs.
My mum is being well cared for and looked after at all times, which puts her family's minds at rest.
I would recommend Hatton Grange 100%.
09 December 2025
The staff at the home are very professional at what they do and care for the residents. They are very helpful to the residents. The residents are looked after in a safe manner. I don't think they need to improve anything, as they are very caring.
03 November 2025
My mum has been in Hatton Grange since Jan 25. They all get together for meals in the dining room to meet up and chat. The food smells and looks good.
She has her own room and floor sensors during the night for protection.
23 October 2025
My mum has been in Hatton Grange for over 2 years now, and in all that time she has been very settled and happy. I look forward to seeing her because that's exactly what I want for her. The staff who work there are so caring and make time to include the residents and visitors. (There is always a cup
of tea and biscuits available!) It has been such a relief to know my mum is safe and happy.
20 October 2025
Wonderful home, staff are great, kind and caring. Could not ask for anywhere nicer for the care my husband receives.
15 September 2025
Excellent appearance, clean, perfect condition. Helpful staff, beautiful rooms. Like a hotel.
16 July 2025
My friend is well looked after at Hatton Grange. The staff are helpful & attentive to her needs. She is mostly well, although has dementia. She brightens up with conversation. I consider Hatton Grange a comfortable, well run place for my friend to live.
11 June 2025
My mum has been living at Hatton Grange for the last 3 years. It has been a rollercoaster in terms of a staff member being a nightmare and bringing a lot of unnecessary stress to my mum, who suffers from vascular dementia, but that has all been resolved by the management. I do feel that the staff
are run off their feet and should be more if the home wants better results, but generally most of the staff are lovely and try they're best. The deputy manager is brilliant, as are most of the staff on the top floor where Mum is. The big concern for me is the cleanliness, and the top floor needs a new kitchen at times, it's disgustingly old, and it also needs a lick of paint. Been going 3 years, top floors have never been decorated, and looks very tired. It should also have electric gates, not secure enough, bad area.
20 May 2025
My auntie has come to Hatton Grange as a permanent resident. She has settled in well and seems very happy. The staff are very friendly and caring and have helped her with any/all personal care needs.
27 February 2025
Margaret has been a resident at Hatton Grange for 5 years next month. She is going to be 104 in August. The care she has had for all the years and continues to be is exemplary.
That care is not just physical, because she is unable to walk, but the love and kindness that she receives is very much
appreciated by her family. Also the management of the home is excellent.
20 February 2025
From the moment mum arrived at Hatton Grange, the team have been very welcoming and supportive. Moving her into care was a big step for us, but the warmth and care from all of the staff has reassured us that she is in the best possible hands. The home itself is warm and inviting, with a lovely
atmosphere.
Lovely support and are happy to help answer our many questions. Thank you!
28 January 2025
We are very pleased with the way my mum has settled in. The staff have been very supportive and have helped my family so much. They have put my mind to rest that mum is looked after and is safe and secure.
29 November 2024
My sister is very well looked after. The staff are very friendly and helpful and look after all her needs.
21 October 2024
Mum has been a resident for three and half months and in that time we have noticed she is more relaxed and seems happy here. All staff are approachable and helpful and work hard with activities for residents. There appears to be a regular relatives meeting, which I am hoping to attend next time.
There are two therapy dogs which I think is a great idea for the residents to pet, as it feels like a homely place. Overall we are happy and fortunate we found a care home that suits Mum's needs.
20 September 2024
Some areas need a little TLC. Always a pleasure to visit Hatton Grange.
Such a friendly place.
29 August 2024
I would not recommend the dementia unit to any of my friends or family. Poor dementia care provided by staff. No consistency of staff. Communication from leadership was virtually non-existent. I more often than not found my Dad's bathroom dirty and had to request it was cleaned. The shower was
broken and I had to request it be repaired. The food provided was of a poor quality. I often found residents were unsupervised in the lounge area because of understaffing. Leadership were unresponsive when confronted about issues and problems we faced with the dementia care we were receiving for my Dad. Leadership were never seen on the dementia floor. There was an activities timetable displayed on the wall but the family saw only one activity taking place. Needless to say, we moved my Dad out of Hatton Grange.
Latest Reviews for Hatton Grange
29 January 2026
I enjoy visiting my friend at Hatton Grange. My friend is very happy and loves living here. Staff are always friendly and helpful.
29 January 2026
Staff are lovely, the home is clean and welcoming. Everyone is very friendly. Home is very nicely decorated. Mum is happy and settled. Nothing seems any trouble to anyone, and residents look happy.
15 December 2025
My mother came to the home last week. The care she has received has been exceptional. I feel very settled. Mum is here with the care and support we have all received. Thank you.
09 December 2025
Very good home, clean and tidy. My friend's room is lovely. Staff are very friendly and helpful.
09 December 2025
Everyone here is so friendly while still remaining professional; you can tell that they genuinely love their jobs.
My mum is being well cared for and looked after at all times, which puts her family's minds at rest.
I would recommend Hatton Grange 100%.
09 December 2025
The staff at the home are very professional at what they do and care for the residents. They are very helpful to the residents. The residents are looked after in a safe manner. I don't think they need to improve anything, as they are very caring.
03 November 2025
My mum has been in Hatton Grange since Jan 25. They all get together for meals in the dining room to meet up and chat. The food smells and looks good.
She has her own room and floor sensors during the night for protection.
23 October 2025
My mum has been in Hatton Grange for over 2 years now, and in all that time she has been very settled and happy. I look forward to seeing her because that's exactly what I want for her. The staff who work there are so caring and make time to include the residents and visitors. (There is always a cup
of tea and biscuits available!) It has been such a relief to know my mum is safe and happy.
20 October 2025
Wonderful home, staff are great, kind and caring. Could not ask for anywhere nicer for the care my husband receives.
15 September 2025
Excellent appearance, clean, perfect condition. Helpful staff, beautiful rooms. Like a hotel.
16 July 2025
My friend is well looked after at Hatton Grange. The staff are helpful & attentive to her needs. She is mostly well, although has dementia. She brightens up with conversation. I consider Hatton Grange a comfortable, well run place for my friend to live.
11 June 2025
My mum has been living at Hatton Grange for the last 3 years. It has been a rollercoaster in terms of a staff member being a nightmare and bringing a lot of unnecessary stress to my mum, who suffers from vascular dementia, but that has all been resolved by the management. I do feel that the staff
are run off their feet and should be more if the home wants better results, but generally most of the staff are lovely and try they're best. The deputy manager is brilliant, as are most of the staff on the top floor where Mum is. The big concern for me is the cleanliness, and the top floor needs a new kitchen at times, it's disgustingly old, and it also needs a lick of paint. Been going 3 years, top floors have never been decorated, and looks very tired. It should also have electric gates, not secure enough, bad area.
20 May 2025
My auntie has come to Hatton Grange as a permanent resident. She has settled in well and seems very happy. The staff are very friendly and caring and have helped her with any/all personal care needs.
27 February 2025
Margaret has been a resident at Hatton Grange for 5 years next month. She is going to be 104 in August. The care she has had for all the years and continues to be is exemplary.
That care is not just physical, because she is unable to walk, but the love and kindness that she receives is very much
appreciated by her family. Also the management of the home is excellent.
20 February 2025
From the moment mum arrived at Hatton Grange, the team have been very welcoming and supportive. Moving her into care was a big step for us, but the warmth and care from all of the staff has reassured us that she is in the best possible hands. The home itself is warm and inviting, with a lovely
atmosphere.
Lovely support and are happy to help answer our many questions. Thank you!
28 January 2025
We are very pleased with the way my mum has settled in. The staff have been very supportive and have helped my family so much. They have put my mind to rest that mum is looked after and is safe and secure.
29 November 2024
My sister is very well looked after. The staff are very friendly and helpful and look after all her needs.
21 October 2024
Mum has been a resident for three and half months and in that time we have noticed she is more relaxed and seems happy here. All staff are approachable and helpful and work hard with activities for residents. There appears to be a regular relatives meeting, which I am hoping to attend next time.
There are two therapy dogs which I think is a great idea for the residents to pet, as it feels like a homely place. Overall we are happy and fortunate we found a care home that suits Mum's needs.
20 September 2024
Some areas need a little TLC. Always a pleasure to visit Hatton Grange.
Such a friendly place.
29 August 2024
I would not recommend the dementia unit to any of my friends or family. Poor dementia care provided by staff. No consistency of staff. Communication from leadership was virtually non-existent. I more often than not found my Dad's bathroom dirty and had to request it was cleaned. The shower was
broken and I had to request it be repaired. The food provided was of a poor quality. I often found residents were unsupervised in the lounge area because of understaffing. Leadership were unresponsive when confronted about issues and problems we faced with the dementia care we were receiving for my Dad. Leadership were never seen on the dementia floor. There was an activities timetable displayed on the wall but the family saw only one activity taking place. Needless to say, we moved my Dad out of Hatton Grange.