Latest Reviews for Hatton Grange
20 February 2026
The care home is fantastic, and the food nan is having is excellent.
The staff are brilliant.
17 February 2026
My mother has been living at Hatton Grange for 5 years and always had the best of care. The management and carers are supportive and kind, and always give their best.
16 February 2026
I am very pleased with all the care, support and excellent care my mother is happy and content, well fed and clean. The home is very well decorated and kept clean. All the staff are so polite and very respectful.
10 February 2026
Halton Grange is a very nice home, the staff are lovely, always go above and beyond and management are nice. My wife is very happy here.
29 January 2026
I enjoy visiting my friend at Hatton Grange. My friend is very happy and loves living here. Staff are always friendly and helpful.
15 December 2025
My mother came to the home last week. The care she has received has been exceptional. I feel very settled. Mum is here with the care and support we have all received. Thank you.
09 December 2025
Everyone here is so friendly while still remaining professional; you can tell that they genuinely love their jobs.
My mum is being well cared for and looked after at all times, which puts her family's minds at rest.
I would recommend Hatton Grange 100%.
09 December 2025
The staff at the home are very professional at what they do and care for the residents. They are very helpful to the residents. The residents are looked after in a safe manner. I don't think they need to improve anything, as they are very caring.
03 November 2025
My mum has been in Hatton Grange since Jan 25. They all get together for meals in the dining room to meet up and chat. The food smells and looks good.
She has her own room and floor sensors during the night for protection.
23 October 2025
My mum has been in Hatton Grange for over 2 years now, and in all that time she has been very settled and happy. I look forward to seeing her because that's exactly what I want for her. The staff who work there are so caring and make time to include the residents and visitors. (There is always a cup
of tea and biscuits available!) It has been such a relief to know my mum is safe and happy.
16 July 2025
My friend is well looked after at Hatton Grange. The staff are helpful & attentive to her needs. She is mostly well, although has dementia. She brightens up with conversation. I consider Hatton Grange a comfortable, well run place for my friend to live.
11 June 2025
My mum has been living at Hatton Grange for the last 3 years. It has been a rollercoaster in terms of a staff member being a nightmare and bringing a lot of unnecessary stress to my mum, who suffers from vascular dementia, but that has all been resolved by the management. I do feel that the staff
are run off their feet and should be more if the home wants better results, but generally most of the staff are lovely and try they're best. The deputy manager is brilliant, as are most of the staff on the top floor where Mum is. The big concern for me is the cleanliness, and the top floor needs a new kitchen at times, it's disgustingly old, and it also needs a lick of paint. Been going 3 years, top floors have never been decorated, and looks very tired. It should also have electric gates, not secure enough, bad area.
20 May 2025
My auntie has come to Hatton Grange as a permanent resident. She has settled in well and seems very happy. The staff are very friendly and caring and have helped her with any/all personal care needs.
20 May 2025
My husband is well cared for and is not distressed in any way.
He is treated with courtesy and dignity and is always clean and tidy.
Very satisfied after years of caring for him at home, and very reluctant to put him in other people's care. I'm more than happy.
Thank you.
20 February 2025
From the moment mum arrived at Hatton Grange, the team have been very welcoming and supportive. Moving her into care was a big step for us, but the warmth and care from all of the staff has reassured us that she is in the best possible hands. The home itself is warm and inviting, with a lovely
atmosphere.
Lovely support and are happy to help answer our many questions. Thank you!
21 October 2024
Mum has been a resident for three and half months and in that time we have noticed she is more relaxed and seems happy here. All staff are approachable and helpful and work hard with activities for residents. There appears to be a regular relatives meeting, which I am hoping to attend next time.
There are two therapy dogs which I think is a great idea for the residents to pet, as it feels like a homely place. Overall we are happy and fortunate we found a care home that suits Mum's needs.
29 August 2024
I would not recommend the dementia unit to any of my friends or family. Poor dementia care provided by staff. No consistency of staff. Communication from leadership was virtually non-existent. I more often than not found my Dad's bathroom dirty and had to request it was cleaned. The shower was
broken and I had to request it be repaired. The food provided was of a poor quality. I often found residents were unsupervised in the lounge area because of understaffing. Leadership were unresponsive when confronted about issues and problems we faced with the dementia care we were receiving for my Dad. Leadership were never seen on the dementia floor. There was an activities timetable displayed on the wall but the family saw only one activity taking place. Needless to say, we moved my Dad out of Hatton Grange.
08 April 2024
The service, care for residents, menu options, and activity program are all excellent. The premises are clean, bright, and welcoming. The staff always have time to listen, are friendly and very capable. Highly recommended.
04 October 2023
The care is very good. The carers are very friendly and caring. My husband is very happy here. I like the fact that I can see him anytime. The food seems fine. They get plenty of drinks.
19 July 2023
Since putting mine on in Hatton Grange her self care has improved. She is much happier and healthier. The staff are always welcoming and friendly. I would like to say one staff member is especially helpful, friendly and always has a smile on his face.
Latest Reviews for Hatton Grange
20 February 2026
The care home is fantastic, and the food nan is having is excellent.
The staff are brilliant.
17 February 2026
My mother has been living at Hatton Grange for 5 years and always had the best of care. The management and carers are supportive and kind, and always give their best.
16 February 2026
I am very pleased with all the care, support and excellent care my mother is happy and content, well fed and clean. The home is very well decorated and kept clean. All the staff are so polite and very respectful.
10 February 2026
Halton Grange is a very nice home, the staff are lovely, always go above and beyond and management are nice. My wife is very happy here.
29 January 2026
I enjoy visiting my friend at Hatton Grange. My friend is very happy and loves living here. Staff are always friendly and helpful.
15 December 2025
My mother came to the home last week. The care she has received has been exceptional. I feel very settled. Mum is here with the care and support we have all received. Thank you.
09 December 2025
Everyone here is so friendly while still remaining professional; you can tell that they genuinely love their jobs.
My mum is being well cared for and looked after at all times, which puts her family's minds at rest.
I would recommend Hatton Grange 100%.
09 December 2025
The staff at the home are very professional at what they do and care for the residents. They are very helpful to the residents. The residents are looked after in a safe manner. I don't think they need to improve anything, as they are very caring.
03 November 2025
My mum has been in Hatton Grange since Jan 25. They all get together for meals in the dining room to meet up and chat. The food smells and looks good.
She has her own room and floor sensors during the night for protection.
23 October 2025
My mum has been in Hatton Grange for over 2 years now, and in all that time she has been very settled and happy. I look forward to seeing her because that's exactly what I want for her. The staff who work there are so caring and make time to include the residents and visitors. (There is always a cup
of tea and biscuits available!) It has been such a relief to know my mum is safe and happy.
16 July 2025
My friend is well looked after at Hatton Grange. The staff are helpful & attentive to her needs. She is mostly well, although has dementia. She brightens up with conversation. I consider Hatton Grange a comfortable, well run place for my friend to live.
11 June 2025
My mum has been living at Hatton Grange for the last 3 years. It has been a rollercoaster in terms of a staff member being a nightmare and bringing a lot of unnecessary stress to my mum, who suffers from vascular dementia, but that has all been resolved by the management. I do feel that the staff
are run off their feet and should be more if the home wants better results, but generally most of the staff are lovely and try they're best. The deputy manager is brilliant, as are most of the staff on the top floor where Mum is. The big concern for me is the cleanliness, and the top floor needs a new kitchen at times, it's disgustingly old, and it also needs a lick of paint. Been going 3 years, top floors have never been decorated, and looks very tired. It should also have electric gates, not secure enough, bad area.
20 May 2025
My auntie has come to Hatton Grange as a permanent resident. She has settled in well and seems very happy. The staff are very friendly and caring and have helped her with any/all personal care needs.
20 May 2025
My husband is well cared for and is not distressed in any way.
He is treated with courtesy and dignity and is always clean and tidy.
Very satisfied after years of caring for him at home, and very reluctant to put him in other people's care. I'm more than happy.
Thank you.
20 February 2025
From the moment mum arrived at Hatton Grange, the team have been very welcoming and supportive. Moving her into care was a big step for us, but the warmth and care from all of the staff has reassured us that she is in the best possible hands. The home itself is warm and inviting, with a lovely
atmosphere.
Lovely support and are happy to help answer our many questions. Thank you!
21 October 2024
Mum has been a resident for three and half months and in that time we have noticed she is more relaxed and seems happy here. All staff are approachable and helpful and work hard with activities for residents. There appears to be a regular relatives meeting, which I am hoping to attend next time.
There are two therapy dogs which I think is a great idea for the residents to pet, as it feels like a homely place. Overall we are happy and fortunate we found a care home that suits Mum's needs.
29 August 2024
I would not recommend the dementia unit to any of my friends or family. Poor dementia care provided by staff. No consistency of staff. Communication from leadership was virtually non-existent. I more often than not found my Dad's bathroom dirty and had to request it was cleaned. The shower was
broken and I had to request it be repaired. The food provided was of a poor quality. I often found residents were unsupervised in the lounge area because of understaffing. Leadership were unresponsive when confronted about issues and problems we faced with the dementia care we were receiving for my Dad. Leadership were never seen on the dementia floor. There was an activities timetable displayed on the wall but the family saw only one activity taking place. Needless to say, we moved my Dad out of Hatton Grange.
08 April 2024
The service, care for residents, menu options, and activity program are all excellent. The premises are clean, bright, and welcoming. The staff always have time to listen, are friendly and very capable. Highly recommended.
04 October 2023
The care is very good. The carers are very friendly and caring. My husband is very happy here. I like the fact that I can see him anytime. The food seems fine. They get plenty of drinks.
19 July 2023
Since putting mine on in Hatton Grange her self care has improved. She is much happier and healthier. The staff are always welcoming and friendly. I would like to say one staff member is especially helpful, friendly and always has a smile on his face.