Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Ashbury

stars
stars 01 July 2025
MY DAUGHTER IS HAPPY, well cared for and loved. I am content to know she is in very capable, trustworthy hands, especially as she has acute medical needs which are met with diligence and precision. She has been in many homes over the years as her needs have changed but out of all of them Ashbury Care Home is the one that has a really gentle family atmosphere, without a doubt residents/service users welfare and comfort come first. There's a daily menu with good tasty food (I sometimes stay for lunch), loads of activities including craft, plus outings in their mini bus for those who want to join in. As her mother a heart felt THANK YOU
Review from M M (Mother of Resident/Service User)
stars
stars 17 May 2024
We have always found all the staff very friendly and always able to answer any queries we have. Our only slight criticism is not always informed about appointments being made as unfortunately my dad's family do not live locally it would be appreciated a quick phone call. Dad always looks clean and also his clothes. Room and bedding clean and tidy as Dad is bed bound this is important. Staff try very hard for Dad to join in activities and outings which unfortunately Dad does not want to do but nice to think he is included if he wanted to participate.
Review from S M (Daughter of Resident/Service User)
stars
stars 26 April 2024
Any worries I have, I am able to speak to the manager and sort them out, they are always ready to listen. There was a safeguarding problem with the hospital which the home put in a complaint and got it sorted.
Review from K M (Sister of Resident/Service User)
stars
stars 22 March 2024
Very good carers, polite. Lovely room.
Review from I J (Resident / Service User)