Submit a Review for The Beeches Residential Care Home
Frankley Beeches Road, Northfield, Birmingham, B31 5NJ
View Full Details of The Beeches Residential Care HomeLatest Reviews for The Beeches Residential Care Home
17 October 2025
We looked at a fair few homes in roughly a 5 mile radius whilst looking for dad. The Beeches was the last one we viewed after not being too impressed with the previous ones. It was an instant winner with both Frankie and Conner making us feel that this was the place for dad. As soon as we walked in you could feel that this was a place where people genuinely cared. Dad always says that everyone is lovely and that he feels safe there. He really enjoys the food and takes part in the activities. 10/10.
16 October 2025
We had both my mum and dad at the beeches - mum for dementia care and dad in residential. Unfortunately my dad passed in January leaving mum there. As much as we know mum is safe, warm and well fed at the beeches, we feel that there are not enough activities for the dementia patients to keep them occupied - more so for those with not severe dementia. We hoped there would be a little more on offer in way of distraction for her. I have mentioned this and been assured this will happen. My aunt stayed there fir a month as a resident whilst mum was getting over dad passing, and she also mentioned that there wasn't a lot of activities going go on for the dementia patients. Just hoping this resolves as the staff in the home are all so lovely and we are all made to feel welcome visiting g there. One BIG disappointment is the WiFi. Mum isn't able to FaceTime her family from her room due to the WiFi cutting her off. Again, we have spoken to the staff and hope this can be resolved soon!!
14 October 2025
I flew out from USA to be with my mom and my family after my father passed. I spent a lot of time with mom in the home and I must say that I really missed it when I left to go back home. The care staff were wonderful, the manager is very responsive when addressed and the place itself is lovely and homey. The only complaint I may have is the food, it wasn't very appetizing and my mom often will complain. I realize in an institution like the beeches that they have to please many people and not all will like the food, but it could be improved upon. Other than that and the terrible WiFi connectivity which severely restricts my ability to communicate with my mom, I have only good things left to say.
11 September 2025
The home is amazing. Spotlessly clean. Great food. The carers are some of the best people I have ever met. Kind, considerate and loving towards my mother. Myself and my family are welcomed into the home as family members. I don't know how to thank them for the care and love they give to my mother.
11 September 2025
I have no complaints of the home, management or staff, just a big thank you to them all for the care they give my mother. It's a great relief to me and my brother knowing how well our mom is looked after. I always recommend the care home when asked where my mom is and how is she doing.
11 September 2025
The Beeches staff and facilities are outstanding. The support given to family is brilliant. My mum's been here for two years and this has become her 2nd family. Mum absolutely loves all the staff and has made a long life friend couldn't get better care for mum. Thank you team Beeches your amazing
11 August 2025
For over two years, this was dad's "home" for dementia care-unfortunately, not a good experience. On arrival, no one greeted us or handled discharge papers. After 90 minutes, we went to his room ourselves. It was filthy, with an unmade bed and belongings from the previous resident. No apologies, no management, and we had to clean and settle him ourselves. This lack of care continued. After a fall, dad was hospitalized for over 3 weeks. We gave notice, yet the home never checked in-not even a well-wish. The only prompt response was the final bill. With Sanctuary Care, you're just a transaction. Staff showed minimal interest in residents; dad had 4 regular visitors-many residents had none. The new manager is trying hard, but it's unclear if she's supported. If we had POA earlier, we'd have moved him long ago. Thankfully, dad's now in a far better facility where he's truly cared for. We do not recommend The Beeches for dementia care.
27 May 2025
In February 2024, our mom moved into the Beeches Care Home. Mom was very anxious, disoriented upon moving in, but the care, compassion and patience shown to her was overwhelmingly supportive, to both Mom and family. Mom is very happy now. More recently, Mom broke her hip, which meant it looked like she couldn't return. However, after numerous phone calls, with very supportive new manager and Deputy Manager, they pulled up all resources, Mom returned and Mom has come on leaps and bounds. Excellent care team. Thank you.
23 May 2025
Both my parents moved to The Beeches in February of this year after living in the same house for over 60 years. Due to Dads dementia and Moms disability they were not safe at home. The staff and management helped in more ways than one , not only with the emotional and physical transition for them moving in but also the emotional support for both my sister and i , as we were wracked with guilt at having to make this decision. I can not praise the staff enough from cooks , cleaners , maintenance , office staff , carer's and managers. My Mom and Dad are now safe , very well fed ( food delicious ), cared for and more importantly are made to feel part of an extended family where they are valued and loved .
23 May 2025
They care my relative was given was above and beyond I can not thank every member of staff in every department for all the hard work the beeches has improved so much and I feel this home needs the recognition it deserves
19 May 2025
I don't feel having dogs in the home is acceptable off leads. Having a phobia of dogs myself I feel it unnerving. The food is awful, too much fried food and not enough fresh veg. Lack of fresh fruit offered. The cornbeef hash that was served was far too salty and was too hot to eat. Also why is my mom being woke up at 6:00 am to be given medication? The medication only needs to be given 1 hour before breakfast.
25 February 2025
Since my husband has been at The Beeches he has been well looked after. The staff are welcoming and happy to help including management and all other staff. I enjoy visiting my husband and speaking to the staff who now call me by my first name which makes me feel good.
21 February 2025
My mum came to The Beeches in November for respite care following the passing of my father. Although the beginning was difficult and emotionally challenging she has since settled in wonderfully. The staff have been incredibly empathetic and caring, making both Mom and family feel welcome and supported.
21 February 2025
I have visited The Beeches for over two years and I would like to thank every member of staff for making me so welcome. Day in day out staff are caring, friendly, welcoming and sort out any problems. I have moved in myself recently and my room is lovely, some furniture from home to complement other furniture. Lots of love, care and TLC to me and family. Thank you stars.
18 February 2025
Very friendly. Always happy. Always going the extra mile to help. Considerate.
30 January 2025
My father moved to the Beeches Care home 12 months ago. He settled very quickly due to the warm and friendly atmosphere. The staff, including management, are fabulous. Really approachable and very caring.
08 November 2024
I'm worried Mother isn't eating properly. I ask what have you had for lunch or dinner and the reply is they bring me something. She orders a jacket potato that doesn't exist, there are very few greens on the menu daily and one day a sausage roll and wedges but no greens. It is a lovely home but the food is very poor. I've had in-laws in care homes and the menu and food are far superior to The Beeches. Next time you have a meeting review the menus and ask would my mother eat this rubbish.
15 August 2024
My mother's health has recently declined greatly due to her dementia. I cannot thank the staff enough for their care towards her and for helping to keep her dignity. They have also supported me during this difficult time.
09 August 2024
Fantastic care home. My mother went there last December. The care is superb. The food is amazing. The staff are so friendly and very understanding. They always keep in touch about Mom's health and always keep me in touch about Mom's hospital appointments. Keep up the good work. I have no worries anymore about Mom being safe in a lovely car home.
22 May 2024
I cannot express enough how wonderful every member of The Beeches team were to my mom in her time there. In her last few weeks my mom was treated with such care, consideration and dignity and was made to feel valued. She called them all angels and they are. Thank you all so much. Would recommend to anyone thinking of moving in. It's a great home from home.
Latest Reviews for The Beeches Residential Care Home
17 October 2025
We looked at a fair few homes in roughly a 5 mile radius whilst looking for dad. The Beeches was the last one we viewed after not being too impressed with the previous ones. It was an instant winner with both Frankie and Conner making us feel that this was the place for dad. As soon as we walked in you could feel that this was a place where people genuinely cared. Dad always says that everyone is lovely and that he feels safe there. He really enjoys the food and takes part in the activities. 10/10.
16 October 2025
We had both my mum and dad at the beeches - mum for dementia care and dad in residential. Unfortunately my dad passed in January leaving mum there. As much as we know mum is safe, warm and well fed at the beeches, we feel that there are not enough activities for the dementia patients to keep them occupied - more so for those with not severe dementia. We hoped there would be a little more on offer in way of distraction for her. I have mentioned this and been assured this will happen. My aunt stayed there fir a month as a resident whilst mum was getting over dad passing, and she also mentioned that there wasn't a lot of activities going go on for the dementia patients. Just hoping this resolves as the staff in the home are all so lovely and we are all made to feel welcome visiting g there. One BIG disappointment is the WiFi. Mum isn't able to FaceTime her family from her room due to the WiFi cutting her off. Again, we have spoken to the staff and hope this can be resolved soon!!
14 October 2025
I flew out from USA to be with my mom and my family after my father passed. I spent a lot of time with mom in the home and I must say that I really missed it when I left to go back home. The care staff were wonderful, the manager is very responsive when addressed and the place itself is lovely and homey. The only complaint I may have is the food, it wasn't very appetizing and my mom often will complain. I realize in an institution like the beeches that they have to please many people and not all will like the food, but it could be improved upon. Other than that and the terrible WiFi connectivity which severely restricts my ability to communicate with my mom, I have only good things left to say.
11 September 2025
The home is amazing. Spotlessly clean. Great food. The carers are some of the best people I have ever met. Kind, considerate and loving towards my mother. Myself and my family are welcomed into the home as family members. I don't know how to thank them for the care and love they give to my mother.
11 September 2025
I have no complaints of the home, management or staff, just a big thank you to them all for the care they give my mother. It's a great relief to me and my brother knowing how well our mom is looked after. I always recommend the care home when asked where my mom is and how is she doing.
11 September 2025
The Beeches staff and facilities are outstanding. The support given to family is brilliant. My mum's been here for two years and this has become her 2nd family. Mum absolutely loves all the staff and has made a long life friend couldn't get better care for mum. Thank you team Beeches your amazing
11 August 2025
For over two years, this was dad's "home" for dementia care-unfortunately, not a good experience. On arrival, no one greeted us or handled discharge papers. After 90 minutes, we went to his room ourselves. It was filthy, with an unmade bed and belongings from the previous resident. No apologies, no management, and we had to clean and settle him ourselves. This lack of care continued. After a fall, dad was hospitalized for over 3 weeks. We gave notice, yet the home never checked in-not even a well-wish. The only prompt response was the final bill. With Sanctuary Care, you're just a transaction. Staff showed minimal interest in residents; dad had 4 regular visitors-many residents had none. The new manager is trying hard, but it's unclear if she's supported. If we had POA earlier, we'd have moved him long ago. Thankfully, dad's now in a far better facility where he's truly cared for. We do not recommend The Beeches for dementia care.
27 May 2025
In February 2024, our mom moved into the Beeches Care Home. Mom was very anxious, disoriented upon moving in, but the care, compassion and patience shown to her was overwhelmingly supportive, to both Mom and family. Mom is very happy now. More recently, Mom broke her hip, which meant it looked like she couldn't return. However, after numerous phone calls, with very supportive new manager and Deputy Manager, they pulled up all resources, Mom returned and Mom has come on leaps and bounds. Excellent care team. Thank you.
23 May 2025
Both my parents moved to The Beeches in February of this year after living in the same house for over 60 years. Due to Dads dementia and Moms disability they were not safe at home. The staff and management helped in more ways than one , not only with the emotional and physical transition for them moving in but also the emotional support for both my sister and i , as we were wracked with guilt at having to make this decision. I can not praise the staff enough from cooks , cleaners , maintenance , office staff , carer's and managers. My Mom and Dad are now safe , very well fed ( food delicious ), cared for and more importantly are made to feel part of an extended family where they are valued and loved .
23 May 2025
They care my relative was given was above and beyond I can not thank every member of staff in every department for all the hard work the beeches has improved so much and I feel this home needs the recognition it deserves
19 May 2025
I don't feel having dogs in the home is acceptable off leads. Having a phobia of dogs myself I feel it unnerving. The food is awful, too much fried food and not enough fresh veg. Lack of fresh fruit offered. The cornbeef hash that was served was far too salty and was too hot to eat. Also why is my mom being woke up at 6:00 am to be given medication? The medication only needs to be given 1 hour before breakfast.
25 February 2025
Since my husband has been at The Beeches he has been well looked after. The staff are welcoming and happy to help including management and all other staff. I enjoy visiting my husband and speaking to the staff who now call me by my first name which makes me feel good.
21 February 2025
My mum came to The Beeches in November for respite care following the passing of my father. Although the beginning was difficult and emotionally challenging she has since settled in wonderfully. The staff have been incredibly empathetic and caring, making both Mom and family feel welcome and supported.
21 February 2025
I have visited The Beeches for over two years and I would like to thank every member of staff for making me so welcome. Day in day out staff are caring, friendly, welcoming and sort out any problems. I have moved in myself recently and my room is lovely, some furniture from home to complement other furniture. Lots of love, care and TLC to me and family. Thank you stars.
18 February 2025
Very friendly. Always happy. Always going the extra mile to help. Considerate.
30 January 2025
My father moved to the Beeches Care home 12 months ago. He settled very quickly due to the warm and friendly atmosphere. The staff, including management, are fabulous. Really approachable and very caring.
08 November 2024
I'm worried Mother isn't eating properly. I ask what have you had for lunch or dinner and the reply is they bring me something. She orders a jacket potato that doesn't exist, there are very few greens on the menu daily and one day a sausage roll and wedges but no greens. It is a lovely home but the food is very poor. I've had in-laws in care homes and the menu and food are far superior to The Beeches. Next time you have a meeting review the menus and ask would my mother eat this rubbish.
15 August 2024
My mother's health has recently declined greatly due to her dementia. I cannot thank the staff enough for their care towards her and for helping to keep her dignity. They have also supported me during this difficult time.
09 August 2024
Fantastic care home. My mother went there last December. The care is superb. The food is amazing. The staff are so friendly and very understanding. They always keep in touch about Mom's health and always keep me in touch about Mom's hospital appointments. Keep up the good work. I have no worries anymore about Mom being safe in a lovely car home.
22 May 2024
I cannot express enough how wonderful every member of The Beeches team were to my mom in her time there. In her last few weeks my mom was treated with such care, consideration and dignity and was made to feel valued. She called them all angels and they are. Thank you all so much. Would recommend to anyone thinking of moving in. It's a great home from home.