The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.6 149 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.
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Care Provided by The Beeches Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1178
  • RESPITE Self-Funded Residential Care: from £1178

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements.

Contact The Beeches Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Beeches Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Francesca Lisle (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

The Beeches Residential Care Home Reviews (149)

9.6

The Beeches Residential Care Home has a Review Score of 9.6 (9.637) out of 10, based on 33 reviews in the last 2 years.
Over all time The Beeches Residential Care Home has 149 reviews.

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Reviewer Connection to The Beeches Residential Care Home
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Review from M B (Grandson of Resident) published on 9 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Above and beyond they have looked after my grandad at the sweet age of 97, nothing is to much trouble for these guys. Big thank to the staff especially Frankie, Jade,Rosemary and the chap who I don't know he's name apologies a big thank you guys for looking after grandad as I was so worried putting
him in here but couldn't of work out better also grandad is much happier many thanks for all the support.
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Review from Elaine J (Daughter of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother has Dementia and has been a resident of the Beeches since 2019. Her Dementia and her mobility have both deteriorated greatly in that time requiring a change in her care needs. The staff have met this challenge and are always lovely to Mum, they have become like family to her. I know that
when she was in hospital last year she became quite withdrawn and seemed really pleased to back at the Beeches.
Until a few months ago there was a lot of musical entertainment, dancing and exercises for the residents and although Mum cannot take part I think she enjoyed watching the other residents enjoying themselves. It would be good if these activities could be restored.
I would like to thank the staff for all they do for Mum, it is very much appreciated.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you for sharing such heartfelt feedback. We're delighted to hear your mother feels so comfortable and cared for at The Beeches, and that our team has supported her changing needs with compassion. It's wonderful to know she enjoys being part of the home's warm atmosphere. We appreciate your comments about activities and will take this on board as we continue to enhance life in our home.
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Review from Paul B (Son of Resident) published on 26 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very happy with the care my mother receives at the Beeches, the staff are great and always keep me informed of any health issues she has. I always recommend the home when asked where and how my mom is.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you for sharing such positive feedback. We're delighted to hear your mother feels well cared for and that our team keeps you informed. It's wonderful to know you recommend The Beeches to others.
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Review from L P (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to take this opportunity to thank all the team. Nothing is to much trouble and is a really fun place to be where residents feel they have another family. My Mum has been here over 2 years now and was the hardest decision the family had to make, through the help and support of this home
made everything so so much easier and mum soon settled in. Keep doing what your doing thank you xxxxx
5 star all the way
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your heartfelt words. We're truly honoured to have supported your mum and your family through such an important transition. It means the world to know she feels at home and part of a second family.
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Review from Louise T (Daughter of Resident) published on 11 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mom became a Beeches resident in May 2025. I have been so pleased with the level of care and sense of community at Beeches. Mom is so well looked after with so much kindness. Mom is involved in activities to keep her engaged and involved. Thank you Beeches team
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your kind words. We're truly delighted to hear that your mum feels cared for and part of our Beeches community. Creating a nurturing and engaging environment is at the heart of everything we do, and it's wonderful to know she's enjoying the activities and kindness from our team.
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Review from Elizabeth B (Granddaughter of Resident) published on 10 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great grandmother had been a resident at the care home for a couple of years, up until her sad death on 20th October.
Nan had dementia and sadly declined quite rapidly. The staff at the Beeches have always been incredible. They became like family to us and treated our wonderful Nan Win with such
care and compassion. They kept us updated on every aspect of Nan's care.
They were particularly wonderful during Nan's last couple of days. My Nan and Mum stayed overnight on one of the days just before Nan's passing and they could not have done enough. They made sure my Mom and Nan had food, drinks and a comfortable place to rest. They provided so much reassurance and support to us during the most difficult days. They are angels on earth and deserve all of the love and respect and thanks in the world. We simply don't have enough words to express our gratitude. Nan didn't recognise us at the end but she sure knew who her friends (the staff) were at the home and we cannot thank you enough.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your heartfelt words. It means the world to know that our team could offer comfort and support during such a difficult time. We're truly honoured to have cared for your Nan and to have been part of her journey. Your kind words will be deeply appreciated by everyone at The Beeches.
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Review from Rob L (Son of Resident) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We looked at a fair few homes in roughly a 5 mile radius whilst looking for dad. The Beeches was the last one we viewed after not being too impressed with the previous ones.
It was an instant winner with both Frankie and Conner making us feel that this was the place for dad.
As soon as we walked
in you could feel that this was a place where people genuinely cared.
Dad always says that everyone is lovely and that he feels safe there. He really enjoys the food and takes part in the activities. 10/10.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your kind words. We're truly honoured that your family chose us, and it's heartwarming to hear your dad feels safe, cared for and enjoys the food and activities. Creating a warm and welcoming environment is at the heart of everything we do, and feedback like this means the world to our team.
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Review from Joanne W (Daughter of Resident) published on 16 October 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
We had both my mum and dad at the beeches - mum for dementia care and dad in residential. Unfortunately my dad passed in January leaving mum there. As much as we know mum is safe, warm and well fed at the beeches, we feel that there are not enough activities for the dementia patients to keep them occupied
- more so for those with not severe dementia. We hoped there would be a little more on offer in way of distraction for her. I have mentioned this and been assured this will happen. My aunt stayed there fir a month as a resident whilst mum was getting over dad passing, and she also mentioned that there wasn't a lot of activities going go on for the dementia patients. Just hoping this resolves as the staff in the home are all so lovely and we are all made to feel welcome visiting g there. One BIG disappointment is the WiFi. Mum isn't able to FaceTime her family from her room due to the WiFi cutting her off. Again, we have spoken to the staff and hope this can be resolved soon!!
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Review from S S (Daughter of Resident) published on 14 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I flew out from USA to be with my mom and my family after my father passed. I spent a lot of time with mom in the home and I must say that I really missed it when I left to go back home. The care staff were wonderful, the manager is very responsive when addressed and the place itself is lovely and
homey. The only complaint I may have is the food, it wasn't very appetizing and my mom often will complain. I realize in an institution like the beeches that they have to please many people and not all will like the food, but it could be improved upon. Other than that and the terrible WiFi connectivity which severely restricts my ability to communicate with my mom, I have only good things left to say.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you for sharing your experience. We're so glad to hear that the team and the home made a positive impact during your visit. Your feedback on the food and WiFi has been noted and will be passed on to the team. Wishing you and your family all the best.
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Review from Christine W (Daughter of Resident) published on 11 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home is amazing. Spotlessly clean. Great food. The carers are some of the best people I have ever met. Kind, considerate and loving towards my mother. Myself and my family are welcomed into the home as family members. I don't know how to thank them for the care and love they give to my mother.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your kind words. We're truly grateful for your trust and delighted that your mother feels cared for and loved. It's an honour to welcome you and your family into our home - your appreciation means everything to our team.
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Review from C M (Daughter of Resident) published on 11 August 2025 Submitted via Website • Report
Overall Experience 2.0 out of 5
For over two years, this was dad's "home" for dementia care-unfortunately, not a good experience. On arrival, no one greeted us or handled discharge papers. After 90 minutes, we went to his room ourselves. It was filthy, with an unmade bed and belongings from the previous resident. No apologies, no
management, and we had to clean and settle him ourselves. This lack of care continued. After a fall, dad was hospitalized for over 3 weeks. We gave notice, yet the home never checked in-not even a well-wish. The only prompt response was the final bill. With Sanctuary Care, you're just a transaction. Staff showed minimal interest in residents; dad had 4 regular visitors-many residents had none. The new manager is trying hard, but it's unclear if she's supported. If we had POA earlier, we'd have moved him long ago. Thankfully, dad's now in a far better facility where he's truly cared for. We do not recommend The Beeches for dementia care.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeWe are truly sorry to hear that you feel your father's time with us did not meet the usual standards of care and compassion that we are so proud to provide. Your feedback is invaluable to us and we understand how important it is for families to feel confident and reassured in the care their loved ones receive. Again, are so sorry that we fell short. We appreciate your recognition of our manager's efforts and we are committed to supporting the wider team in making meaningful improvements. We're glad to hear your father is now well settled in another home and if you do have any further feedback for us, our team would really like to hear from you.
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Review from K S (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In February 2024, our mom moved into the Beeches Care Home. Mom was very anxious, disoriented upon moving in, but the care, compassion and patience shown to her was overwhelmingly supportive, to both Mom and family. Mom is very happy now. More recently, Mom broke her hip, which meant it looked like
she couldn't return. However, after numerous phone calls, with very supportive new manager and Deputy Manager, they pulled up all resources, Mom returned and Mom has come on leaps and bounds. Excellent care team. Thank you.
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your kind words. We're delighted your mom has settled in so well and that our team's care and support made such a difference during her transition and recovery. It was a true team effort, and we're so pleased she's back with us and thriving. Your feedback means a lot to us.
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Review from Cathy H (Daughter of Resident) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents moved to The Beeches in February of this year after living in the same house for over 60 years. Due to Dads dementia and Moms disability they were not safe at home. The staff and management helped in more ways than one , not only with the emotional and physical transition for them moving
in but also the emotional support for both my sister and i , as we were wracked with guilt at having to make this decision. I can not praise the staff enough from cooks , cleaners , maintenance , office staff , carer's and managers. My Mom and Dad are now safe , very well fed ( food delicious ), cared for and more importantly are made to feel part of an extended family where they are valued and loved .
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you for your kind words. We're so glad your parents feel safe, cared for. It means a lot to know our team could support both them and your family through such a big transition. Your appreciation truly lifts our spirits.
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Review from J S (Ex Family Member) published on 23 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
They care my relative was given was above and beyond I can not thank every member of staff in every department for all the hard work the beeches has improved so much and I feel this home needs the recognition it deserves
Reply from Jacob Hardie, Design and Marketing Assistant at The Beeches Residential Care HomeThank you so much for your kind words. We're truly grateful for your recognition and thrilled to hear that your relative received such excellent care. It means a lot to our team to know their hard work is making a difference.
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Review from Ann S (Daughter of Resident) published on 19 May 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I don't feel having dogs in the home is acceptable off leads. Having a phobia of dogs myself I feel it unnerving. The food is awful, too much fried food and not enough fresh veg. Lack of fresh fruit offered. The cornbeef hash that was served was far too salty and was too hot to eat. Also why is my mom
being woke up at 6:00 am to be given medication? The medication only needs to be given 1 hour before breakfast.
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Review from Susan R (Wife of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my husband has been at The Beeches he has been well looked after. The staff are welcoming and happy to help including management and all other staff. I enjoy visiting my husband and speaking to the staff who now call me by my first name which makes me feel good.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care HomeThank you for your kind words for our team at The Beeches. We're delighted to hear that you feel so welcome and that your husband is so well cared for. Your words of appreciation mean a great deal, thank you for your feedback.
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Review from Julie W (Daughter of Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum came to The Beeches in November for respite care following the passing of my father. Although the beginning was difficult and emotionally challenging she has since settled in wonderfully. The staff have been incredibly empathetic and caring, making both Mom and family feel welcome and supported.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care HomeThank you for sharing your experience of The Beeches. We understand how difficult and emotional the transition must have been for yourself and your mum, and we're so pleased to hear that she has now settled in so well. Our team is dedicated to providing compassionate care and support for both residents and their families, and your kind words will mean a lot to them, thank you.
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Review from Janet B (Resident) published on 21 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited The Beeches for over two years and I would like to thank every member of staff for making me so welcome. Day in day out staff are caring, friendly, welcoming and sort out any problems. I have moved in myself recently and my room is lovely, some furniture from home to complement other
furniture. Lots of love, care and TLC to me and family. Thank you stars.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care HomeThank you for your heartfelt review for The Beeches, we will be sure to share it with the home manager and her team. It's wonderful to hear that you've felt so welcome over the years and that you've now joined us as a resident. Our team takes great pride in providing a caring and supportive environment for both residents, their families and visitors. We're delighted that you feel so happy here.
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Review from Neal W (Son of Resident) published on 18 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly. Always happy. Always going the extra mile to help. Considerate.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care HomeThank you for your kind words and five-star review for The Beeches. We're so glad to hear that you've had such a positive experience with our team. Your feedback means so much to us, thank you.
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Review from Sam R (Daughter of Resident) published on 30 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved to the Beeches Care home 12 months ago. He settled very quickly due to the warm and friendly atmosphere. The staff, including management, are fabulous. Really approachable and very caring.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care HomeThank you for your kind words for our team at The Beeches. We're delighted your father feels so at home and that our team's care and support have made such a difference.
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Current Review Score: 9.6 (9.637)

Overview of Review Score

The Review Score of 9.6 (9.637) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 31 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.637 for The Beeches Residential Care Home is calculated as follows: ( (300 Excellents x 5) + (59 Goods x 4) + (23 Satisfactorys x 3) + (10 Poors x 2) + (2 Very Poors x 1) ) ÷ 394 Ratings = 4.637
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 31 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 31 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.

Frequently Asked Questions about The Beeches Residential Care Home

What types of Care is The Beeches Residential Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Beeches Residential Care Home have?

There are 56 Single Rooms.

What are the Facilities & Services at The Beeches Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Lift, Wheelchair Access & Gardens are some of the Facilities & Services.

How far is The Beeches Residential Care Home to the centre of Birmingham?

6.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Beeches Residential Care Home to verify any information. View our terms and conditions. The Beeches Residential Care Home has an Enhanced Service - more info.