The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ

The Beeches Residential Care Home, Birmingham, West Midlands
The Beeches Residential Care Home, Birmingham, West Midlands
The Beeches Residential Care Home, Birmingham, West Midlands

The Beeches is located in the Northfield area of Birmingham, where it provides both residential and dementia care packages. Run by highly-qualified and experienced care staff, care is personalised to the needs of each individual.

With 56 beds, all of The Beeches rooms are en-suite and come with telephone point and internet access. Each room is also equipped with a flat screen, television, digital TV channels and personal DVD player.

Entertainment and activity programmes catering for a range of hobbies and interests, including a light social programme, are available for residents to participate in. With its own hairdressing salon, delicious home cooked food specially developed for us by a nutritionist.

A choice of TV or quiet lounges, a family room for personal gatherings and landscaped gardens, are all available for use during family visits. The Beeches provides a great place to live and visit.

Group: Sanctuary Care Ltd

Person in charge: Tina Walstrom (Care Home Manager)

Local Authority / Social Services: Birmingham City Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 56 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Stroke

Admission Information: Ages 65+.

Single Rooms: 56

Rooms with ensuite WC: 56

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Lift • Wheelchair access • Gardens for residents

Latest CQC* Report on The Beeches Residential Care Home: click here

* Care Quality Commission (CQC) is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 The Beeches Residential Care Home has a Review Score of 9.6 (9.614)

The Review Score of 9.6 (maximum of 10) for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 35 Reviews over all time. This Average Rating is also the rating value for The Beeches Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 35 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.614 for The Beeches Residential Care Home is calculated as follows: ( (276 Excellents x 5) + (121 Goods x 4) + (20 Satisfactorys x 3) ) ÷ 417 Ratings = 4.614

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered beds. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered beds has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 35 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.2 positive Reviews (56 registered beds ÷ 5). 35 Reviews ÷ 11.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    25
  • Good
    10
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Beeches Residential Care Home?

  • Extremely LIKELY
    32
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Beeches Residential Care Home

  • Daughter of Resident/Service User
    16
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • Friend of Resident/Service User
    2
  • Grandson of Resident/Service User
    2
  • more

All the staff are very good. I can't find fault in any of them and I'm glad I'm here, you're not a burden to your family here and I do get on with all of the staff. Also management all very good.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Just after my nan came into the care home, the staff made her feel very very welcome. They included her in all the activities and introduced her to all the other service users.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum is here, so on my first ever time here I had a warm welcome with smiling faces. I live in Canada so I wasn't sure what I would expect. They are kind, friendly and caring - Well happy - Well done guys xx

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Always greeted with a warm welcome. I find this home a very clean comfortable place. The carers have a brilliant caring attitude to the residents.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

As the husband of a resident, I am very pleased with the care and attention given to her. All the staff are very helpful and capable. Nothing is too much trouble to keep everyone happy and contented. I would have no hesitation in recommending this establishment to anyone requiring this level of care. I feel the "chef" and kitchen staff should be mentioned for the excellent meals they provide, they keep all fit and healthy.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

When we were looking for care for our relative, after a few no-go places we came across "The Beeches" my husband and I went for a visit there. As soon as we entered the building we felt the warmth and friendly atmosphere and new we had found the right one. It was clean, light and warm. The residents all looked relaxed and content. There are lots of activities going o also visiting is unrestricted. She has settled in nicely.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

All aspects of Beeches Care Home exceeded expectation. It is care with a smile and compassion. No task is too great!

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Well done Beeches, October 2nd was such a great day, it was a 1950's tea dance. Family and friendly were made really welcome (as usual), and a great time was had by all. My father who is 100 years old in February 2017 was so pleased his family was there to enjoy the day with him. Well done to all the staff for making my father's time in care a very enjoyable experience.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Generally, the care mu cousin is receiving is good, however, one of my concerns is the amount of time spent on paperwork by the carers, this detracts from the care they should be giving 100% of the time they are on duty. I believe that the whole system of recording residents day to day details should be revised and more modern practices used, i.e electronic not pads sending information to the management team. I know this would be costly but one has to move with the times.
The remainder of my comments concerning the private rooms, meals cleanliness etc are all good.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

Tina Walstrom, Home Manager at The Beeches Residential Care Home responded to this review on 07 Nov 2016:

Thank you for your positive comments. Updating care plans and recording details like our residents’ nutritional intake, any medication they have needed etc is a vital part my team’s role because it ensures we are delivering person-centred care to each of our residents.
I am delighted to say that this year Sanctuary Care successfully completed a pilot of using electronic instead of paper-based care plans in two of its homes and is currently in the process of planning how best to roll electronic care plans to all homes.

Very pleasant, clean and comfortable.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We have been really impressed with the support of all staff who are trying really hard to help our Mom settle in. They have not pressurised her to leave her room to eat her meals with the other residents, but have let her eat her meals in her room. Mom has extreme difficulties with her vocabulary and is not able to ask for anything, but the staff have asked us or have just left food etc. for her. We have had extreme difficulties with getting Mom dressed or washed but she is now letting the staff help her. We are so relieved!!

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find The Beeches Residential Care Home very good for my mum. She settled in very well and the staff are very helpful and kind. The activities provided are good as mum has never been someone to just sit and do nothing. The only complaint (it's not really a complaint) is that sometimes the smell of urine in the unit can be strong but unfortunately it's the nature of these illnesses and it cannot be helped. I know the staff really try and combat this. I have nothing but praise for all the staff.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Tina Walstrom, Home Manager at The Beeches Residential Care Home responded to this review on 17 Oct 2016:

Thank you so much for your lovely comments and recommendation. I am pleased to say all three carpets on the unit have been just been replaced and as normal will be deep cleaned on a regular basis.

I visited the home for the first time today, and I was very impressed with what I found. The home was very clean, and the staff and management were extremely friendly. The management sat down with my cousin and I was discussing how my aunt was settling in she has only been there just over a week. The cafe area for visitors is lovely with a view over the garden. The lunch that my aunt had was well presented and she ate all her food. Looking forward to next visit.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

After a lengthy stay in a hospital, mom went to the Beeches. The staff team is working hard to socialise mom into her new home. Cannot fault their dedication & professionalism. The facilities are appropriate to the needs of the client and provide a calm and reassuring atmosphere to assist in the rehabilitation of mom. All the staff are friendly and approachable. I was very apprehensive about mom going into a care setting however the Beeches has allayed my fears.
Food is excellent and varied. Cannot praise them highly enough.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

When I realised my dad wasn't coping as well as he said he was, 12 months ago. I suggested we look at sheltered/residential care. He was adamant "I'm not going in one of those places" Just last week after four months in The Beeches he said, "You know this was the best move we ever made"! It says it all really! He is happy, well cared for, enjoys the food and the entertainment, and for me I have peace of mind knowing people are at hand when he needs help. Thanks to the lovely staff.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall experience very good. No worries at all. Kindness shown everywhere.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister has been a resident here for just over a year and has settled in well with no apparent problems and is quite happy here.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

The care home is very pleasant in its layout, externally and internally. The carers are very friendly and welcoming, I trust that they look after my grandmother. The management doesn't seem to be as welcoming as they were in the first instance. Overall good standards.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mother-in-law has settled in really well and is very happy.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Staff very professional and caring, despite what mom says! Food is adequate, needs improving - more fresh veg. Rooms light and airy. Staff do a good job in bad circumstances.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good since mum moved in back in March 2016. Only comment would make, pictures still not on wall we had requested, so going to do ourselves. Was told carpet being changed just after she arrived but not been done and armchair stained already when moved in, so would be nice if can be replaced. Otherwise all very satisfactory.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Excellent

Tina Walstrom, home manager at The Beeches Residential Care Home responded to this review on 12 Aug 2016:

Home manager Tina Walstrom said:
Thanks so much for your positive comments and I am pleased that as soon as you brought this to our attention we hung the pictures on the wall, changed the chair and cleaned the carpet.

So far so good. Mum loves the food and seems to have settled in well. Staff are very friendly.

How likely would you be to recommend The Beeches Residential Care Home? Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Overall The Beeches provides a tremendous service to my grandmother. The staff and management team display excellent professionalism whilst creating a comradeship with the residents. My grandmother settled in quickly and myself and my family have never regretted our decision.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has not been well this month and has been difficult. The staff have been very supportive to her and to the family. The have been patient and have engaged other agencies when needed.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

It's a lovely home, staff are brilliant very friendly and helpful, all my questions are answered when I ask them. It's always tidy and clean. They look after my mom very good.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

I've always had good experiences coming to The Beeches, the staff and management are brilliant they make you feel welcome and I know my mom is in safe hands. The care home is outstanding in every way couldn't ask for more for my mom.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Beeches is a very warm, friendly and safe environment for my aunt. The staff are very good and provide top quality care in all aspects especially the activities. Only today the residents were playing dominoes and hoopla. The biggest compliment I can pay is it doesn't feel like a typical care home. The layout is more like a large house and the rooms are lovely and modern. Thanks.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff have been very attentive, friendly and courteous. The home is clean and always smells fresh. The food always smells tasty and is well presented. Entertainment is available almost every day. The hairdresser does a great job of my mother's hair, which is very thin and wispy. Manicures are available done by the staff and the personal care always appears to be of a high and gentle nature. Thank you for all the care and affection your staff give to my mother every day.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mom has been a resident at The Beech for almost 4 years not and I have been more than satisfied with all aspects of care. All the staff are approachable and friendly and if I have had any problems they have been dealt with efficiency. I have got peace of mind knowing that my mom is being cared for in a safe and happy environment.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother became a resident at The Beeches in July 2015. This was a very difficult and emotional decision, as my father had been in care and at times his experiences had not been pleasant. I can however say The Beeches has exceeded my expectations. My mother is settled and is in good health and is happy. All the staff are helpful, approachable, caring and get to know each resident to enable them to meet their needs. The cleanliness is of a very high standard. Food is good and there is a good variety. The rooms are excellent and of a high standard. I would recommend the home.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My father has been at The Beeches for 3 years. At the time of his admittance he was quite poorly. Thanks to the kindness, care and professionalism of the team there, he celebrated his 101st birthday this year. He is very happy and comfortable. From the point of view of myself and my siblings, we feel confident that dad has the best of care and are sure in the knowledge that we are always kept informed of any problems. We are made to feel welcome any time we visit, with staff always pleasant and helpful.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Spoke to the social worker on the phone due to the reason I do not live near to the care home quite some distance. We discussed was I happy with my aunts care and well being. I advised I was pleased with the care she is given and has a lovely comfortable room. She can take herself back and forth to the dining/lounge room with her zimmer frame. She is content here and safe, which is the thing for me to know she is safe and well looked after.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

As soon as I set foot in The Beeches Residential Care Home I knew this was the home for my mom, with it's lovely 'homely feel', friendly staff and comfortable surroundings. Since moving into The Beeches on 21st April, 2016 mom is very settled, happy and all her needs are met. She has a lovely en-suite bedroom and enjoys the home-cooked meals.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff are very friendly and caring and I feel that the residents are all looked after according to their disabilities. If I had a problem, I feel I could go to any of the staff to resolve this, management included.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Satisfactory

After making what had become a necessary decision to move my mother to a care home, The Beeches looked so immaculate on the outside, and was every bit as impressive on the inside. I didn't view any other homes as standards and facilities here are excellent, with 24hr safety and security for Dementia.
The manager gave me the opportunity to take my mother there for a trial couple of hours to see her reaction, and for me this was the deciding factor, and the best decision I've ever made for her. The staff are all so dedicated and hard working, and she has constant attention, with a lovely welcoming clean room with en-suite.
Meals are excellent, with drinks and snacks readily available, and there is always something going on, and company for my mother from both staff and residents, something that she was lacking at home.
I wouldn't hesitate to recommend this home to anyone who is unsure what to do, just like I was, do go and have a look and you won't be disappointed.

How likely would you be to recommend The Beeches Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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