The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
Review Us
9.5 143 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.
Show The Beeches Residential Care Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1178
  • RESPITE Self-Funded Residential Care: from £1178

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Francesca Lisle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

The Beeches Residential Care Home Reviews (143)

9.5

The Beeches Residential Care Home has a Review Score of 9.5 (9.543) out of 10, based on 31 reviews in the last 2 years.
Over all time The Beeches Residential Care Home has 143 reviews.

Overall Experience
  • 109
  • 29
  • 2
  • 3
  • 0
Date Published
  • 143
  • 8
  • 14
  • 31
  • 112
Reviewer Connection to The Beeches Residential Care Home
  • 65
  • 32
  • 5
  • 4
  • 4
  • 4
  • 3
  • 3
  • 3
  • 3
  • 3
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 143, showing 21-40
Review from June W (Wife of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in the home since September 2022.
The staff are welcoming and friendly. My husband is well cared for and seems to be content. I know he is warm, fed and safe. He has had a couple of falls due to his condition and the staff have been quick to respond and called the paramedics to
ensure his well-being.
The carers are all lovely, professional and very caring. They all treat my husband with love and understanding.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christopher Y (Son of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father moved into the home last February with complete loss of mobility. He has been cared for extremely well and, despite his declining health, the entire family are delighted with the care he receives.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Margaret P (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's health has recently declined dramatically and I want to thank all of the amazing staff for the kindness and support they show, not only to Mom but to family members who visit.
Her dignity is kept intact concerning personal needs, her health needs are provided with frequent consultation
with the GP.
She still has her sense of humour and laughs and jokes with the staff, who she considers friends as she has known many of them since she first went to The Beeches Residential Care Home over eighteen months ago.
I have no hesitation in recommending The Beeches for your loved one. The accommodation, cleanliness, food, activities, hairdresser, cafe and garden all combine to make this a perfect home-from-home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lynne S (Daughter of Resident) published on 29 January 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father is well looked after by all the employees at the home and he is fond of them. The home is extremely well-run. The only reason I have given four stars is because of the staffing problems when it comes to Dad having appointments at the dentist, hospital etc. We live an hour away from the home
and always try to cover these appointments within the family, as we are told that the home do not have the staff to cover these outside appointments, even though we are prepared to pay. Our fear is there may be occasions when we are totally unable to make the journey due to our own age and medical conditions, which is becoming a problem at the moment.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Daughter of Resident) published on 15 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always ready to help with any queries I may have and my dad is very pleased with his care and is very happy at this care home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Malcolm B (Husband of Resident) published on 11 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On the whole I have no problem, the staff and management are pretty good, have no complaints.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda T (Daughter of Resident) published on 10 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident at The Beeches now for 14 months, she is so very happy there and is forever telling us what a wonderful place it is. The staff always have a smile n make time to chat to us. We feel like we are visiting family and I know mum feels like every member of the staff are her family.
If
anyone is looking for 5* care for their loved one, don't look any further.
I can't praise The Beeches enough.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J R (Daughter of Resident) published on 7 November 2023 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Not enough staff on duty, mother often left in bed till lunchtime.
Management not responding to emails. Items going missing from room- glasses in a named case. TV remote missing. No towels in the bathroom, having to ask for some. Mother's mail last December was found in a drawer in the office. Finally
given to us in following July. The side table missing from the room for three weeks.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

We are so sorry to read your comments and your feedback is very important to us. Our Home Manager’s door is always open, and they would be very happy to talk to you in person. We will review your feedback immediately as we appreciate your experience does not meet the standards we set within our homes and for enriching the lives of our residents. Thank you for taking the time to share this with us.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Martin H (Son of Resident) published on 20 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was in respite care at the Beeches for 3 weeks from 22nd September to 13th October. She received excellent care and support during this time. The facilities were clean tidy and very well presented. All staff were polite and showed genuine care towards my mother. Thanks to them all.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your review we are so pleased you were both so happy with your mother's respite break at The Beeches.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M P (Daughter of Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are friendly and welcoming when entering the home. Carers treat residents with dignity and try to see to all their needs under sometimes very difficult circumstances. Laundry has caused some problems ie clothes not being returned (always named). Never seem to see or discuss residents with night
staff. There have been some nice improvements to the home.
Reply from Kate Yates, Communications and Content Specialist at The Beeches Residential Care Home

Thank you for your review and your praise for our wonderful team and the enhancements we have been making. We are sorry there was an issue with the laundry and will of course pass this on to the home.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jane W (Daughter of Resident) published on 27 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mom had been at The Beeches for the last 3 years but sadly passed away in April. Mom suffered from Alzheimer's and had only gone to The Beeches for respite care during Covid, but she settled in really well, it was decided to make her a permanent resident. All staff helped mom settle in as it was a difficult
time during Covid for everyone, staff would bring mom to the window so we could wave to each other or to the door so we could have a quick chat. One big positive for me is that all the staff are consistent, they don't have a big turnover of staff, so the staff really get to know your loved one. Every time I visited Mom was clean and her hair brushed, I never had any concern with her hygiene and if you did the issue was addressed straight away. Loved getting the photos on the WhatsApp group of Mom playing games, cooking painting and doing gardening. Thank you to everyone at The Beeches for making mom's last years as happy as they could be.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Pam E (Daughter of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities. All the staff are really helpful and caring - nothing is too much trouble. Food is really good - always drinks being given and additional food if wanted.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rachel B (Daughter of Resident) published on 20 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first time to have a meeting regarding my mom's care as both sisters had a meeting two weeks before and I was on holiday. We, all three, were in the meeting today, 19th May 2023, very happy with her care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J F (Husband of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to have my wife taken care of at The Beeches Residential Care Home. It is a lovely, clean and comfortable home, and the staff are kind and caring.
I could not have chosen a better home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Abbey W (Daughter of Resident) published on 30 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Beeches Care Home have provided my father a wonderful week stay for his respite care.
From the first day the staff and managers have been thoroughly wonderful and have put all worries and nerves at ease for myself and my mother.
The first time we have ever left my father in anyone else’s care
and he has loved every second of it. The visits and phone calls were spent with my father saying how amazing the place is and how much he has enjoyed it.
Once again we would like to thank the staff and every member of the team of The Beeches for providing my father with the care he needs and giving him a lovely experience, he cannot wait to come back.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet B (Sister of Resident) published on 25 May 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care and attention, good food and lovely carers!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Eleanor Y (Daughter of Resident) published on 26 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad was very nervous and cautious about going into a care home and losing his independence. He had misconceptions or what a care home would be like. After 4 weeks in The Beeches Residential Care Home he has changed his opinion completely, he is really happy and feels 'at home' there. The staff are friendly
and helpful to residents and visitors alike. It is really good to see him relaxed and looked after.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Brother of Resident) published on 22 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother came into The Beeches in November 2022. After several falls at home, he decided on full-time care. My wife and myself decided on The Beeches. How lucky are we! He has settled in really well and made some friends. He laughs and jokes with staff. The main view, he is happy. The staff look after
him really well. Warm, caring and helpful - what more could I ask for. Well done, The Beeches.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alan L (Son of Resident) published on 16 February 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum and Dad moved into The Beeches Residential Care Home at the end of July 2022 and from day one the manager and staff were very welcoming and attentive to Mum and Dad's needs. There were numerous medical issues which resulted in either Mum or Dad or both being taken to hospital and the staff were
very efficient and kept me regularly informed about what was happening. Sadly, Dad passed aways at the home on the 6th of November 2022. The manager and staff were very caring and did everything they could to make Dad comfortable. Mum, who suffers from dementia, is still at The Beeches and is receiving similar excellent care. I would recommend The Beeches to anyone.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janet D (Friend of Resident) published on 1 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We started visiting our friend when she first moved into this area. From the start, we were impressed with the emphasis on safety (Covid precautions) and the friendliness and courtesy demonstrated. The rooms are very pleasant and private and the communal areas are clean and spacious. The staff are welcoming
and friendly and their interaction with residents is respectful and supportive. This is somewhere I would recommend. I have been a district nurse in the past and this home comes high on my list of praise-worthy homes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for The Beeches Residential Care Home is calculated as follows: ( (263 Excellents x 5) + (65 Goods x 4) + (24 Satisfactorys x 3) + (16 Poors x 2) + (2 Very Poors x 1) ) ÷ 370 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Beeches Residential Care Home to verify any information. View our terms and conditions. The Beeches Residential Care Home has an Enhanced Service - more info.