The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.5 143 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1178
  • RESPITE Self-Funded Residential Care: from £1178

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Francesca Lisle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

The Beeches Residential Care Home Reviews (143)

9.5

The Beeches Residential Care Home has a Review Score of 9.5 (9.543) out of 10, based on 31 reviews in the last 2 years.
Over all time The Beeches Residential Care Home has 143 reviews.

Overall Experience
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Date Published
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Reviewer Connection to The Beeches Residential Care Home
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Total of 143, showing 81-100
Review from Stephen H (Son-in-law of Resident) published on 8 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Beeches care home is fantastic. Staff are brilliant, very very clean. The food is very good. All in all, brilliant.
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Review from L F (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mother is doing extremely well and is happy and calm.
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Review from M Y (Son of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A modern well managed home with well trained and caring staff. The Beeches have provided excellent care and support at difficult times. Communication with family is very good. The staff all engage well with our mother providing affection and care in a consistent manner.
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Review from Alison B (Daughter of Resident) published on 27 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Father came for respite care end remained here. Staff are very caring and the rooms furnished well. Father settled down and interacting with other residents.
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Review from Julie F (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I feel my mum is well cared for and interacts well with the staff. I do feel staff could be more observant to the hygiene needs of my mother. E.g. Occasional dirty clothes, teeth not cleaned properly, although mum is generally self-caring she does need prompting.
Also, I feel as though the
smell from some of the toilets is sometimes very offensive. Strong smell of urine.
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Review from S W (Daughter of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since moving into The Beeches in February 2018, Mum is now relaxed, calmer, happier and much more content than she has been for a number of years at home.
Nothing is too much trouble at The Beeches and we're encouraged to treat The Beeches as part of our home as it is Mum's new home.
I can relax knowing
Mum is taken care of in such excellent ways.
Thank you so much.
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Review from Colin T (Son of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A first class care home. Would recommend to all who ask the staff are first class, so kind to family as well as our mom. Thanks to all.
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Review from E P (Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy to stay in The Beeches as I could not possibly look after myself at home and do my shopping or cooking. Staff are extremely kind and try to satisfy all our needs, day and night.
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Review from Cheryl C (Cousin of Resident) published on 6 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly staff, nice care home, my cousin is extremely happy there.
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Review from P W (Son of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the family know Mom is in good hands and we are all happy for her at The Beeches.
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Review from Lee W (Son of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mom, since she has been at The Beeches, has become more settled and calm. Her psychotic episodes have disappeared and incontinence returned to normal. I am very pleased with her progress.
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Review from B T (Son of Resident) published on 4 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is now in her third week at The Beeches and to date, we have no complaints at all. The whole stressful experience has been made easier by all staff and management and they have all done everything to make Mom welcome and secure in. Mom has a lovely room which is spotless, clean. Food good
and plenty of it. Thanks to all staff.
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Review from Clare D (Daughter of Resident) published on 14 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The manager and the whole team at The Beeches have made a very stressful situation of my mom coming into a care home a stress-free and truly professional experience.
All the staff and management are genuinely caring, empathetic at all times.
The home is clean and a happy place to be!
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Review from Christopher C (Nephew of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My uncle is with you at The Beeches. He is 81 now but he is sharp as a knife.
The staff have been brilliant with my uncle's care, nothing is too much trouble. We have had some financial personal issues with my uncle's money, pension wise and one staff member in particluar we trust 100% and she has
been excellent.
I would also like to say we are very impressed with your manager. Can't thank you guys enough for your caring and help. Excellent.
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Review from Kim P (Daughter of Resident) published on 6 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has complex problems apart from dementia recently his condition deteriorated. The staff were supportive of myself and my dad, they showed kindness and compassion and worked hard to meet all of his care needs. He was not isolated but still was part of the activities as the staff know his problems
but also his likes and dislikes. The most important as being nearly blind hearing familiar voices and having staff know his love of music is important to his wellbeing. He has now improved well done to the staff.
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Review from J H (Sister of Resident) published on 21 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From visiting for only a few months, my relative appears to be comfortable and well looked after. Staff are friendly, showing patience and a degree of understanding with residents. I am content just to know that my relative is staying at this home.
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Review from Vivienne O (Daughter of Resident) published on 9 March 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to thank the staff from The Beeches care home for their exceptional dedication. The staff go above and beyond to ensure that the residents are cared for. They keep me updated regarding any updates for mum. I have recently recommended The Beeches care home to a friend.
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Review from Richard C (Friend of Resident) published on 23 January 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was very impressed with the excellent care provided for a family friend when he moved into The Beeches and for the duration of his residence there. The staff were so caring and friendly at all times, the general atmosphere in The Beeches is so positive. The teamwork between the staff is outstanding,
visitors made very welcome, and the general family feel to the place helps everyone to feel comfortable.
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Review from D Y (Daughter of Resident) published on 22 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care Mum receives. The staff are excellent, so warm, welcoming and caring. Mum has really settled here and she says she feels safe, that is very reassuring. She tells me how kind and caring the staff are towards her. I enjoy my visits and I do not think we could have chosen
a better place for Mum to live. Thank you all.
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Review from Sona S (Daughter of Resident) published on 4 December 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I would just like to say a massive thank you to the Manager and all staff at The Beeches. Mom had been here for almost 3 years but unfortunately passed away 30th November aged 94. The last couple of months she had been receiving palliative care and end of life care. The staff at The Beeches
are 2nd to none, they looked after Mom till the end as if she was their own mother, and nothing was too much trouble day and night. Mom was treated with dignity at all times.


We would highly recommend this home to anyone in need.

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Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for The Beeches Residential Care Home is calculated as follows: ( (263 Excellents x 5) + (65 Goods x 4) + (24 Satisfactorys x 3) + (16 Poors x 2) + (2 Very Poors x 1) ) ÷ 370 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.

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