The Beeches Residential Care Home

Frankley Beeches Road, Northfield, Birmingham B31 5NJ
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9.5 143 Reviews
  • The Beeches Residential Care Home, Birmingham
The team at The Beeches, many of whom have been with the home for years, are passionate about enriching the lives of their residents and empowering them to have an active role to play in how their home is run.

Providing residential, dementia and respite care, the team are proud to involve the residents and their loved ones in every aspect of life at the home. There are resident and family ambassadors, who get involved in everything from taking part in staff interviews to providing feedback on everything from the menus to the activities.

Food is a highlight of the day for many residents – and the chef is an award-winning baker with a passion for cakes! The food is very much shaped by the residents and there is a mixture of traditional dishes, like roasts with all the trimmings, to flavours from around the world if the residents would like to try them – including Caribbean, Greek and Indian.

There are so many activities to enjoy, from pampering in the salon, cheese and wine evenings and live entertainment, to gentle exercise and gardening in the home’s vegetable patch.

The team embrace the community into the home, with visiting students and community volunteers.

The Beeches also has a namaste room, a cinema room and a café, where residents can relax with friends and family, who are welcome at any time, over tea and homemade cake.

The home also has a Magic Table, an amazing piece of technology designed for people living with dementia, where residents can play interactive light games together.

The gardens are a beautiful spot to relax in, with raised planters and wheelchair friendly pathways. Some of the bedrooms, which are all ensuite, have patio access to the gardens.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 56 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1178
  • RESPITE Self-Funded Residential Care: from £1178

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1178 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact The Beeches Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Francesca Lisle (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (56)
  • Single Rooms with Ensuite Wet Room (56)

The Beeches Residential Care Home Reviews (143)

9.5

The Beeches Residential Care Home has a Review Score of 9.5 (9.543) out of 10, based on 31 reviews in the last 2 years.
Over all time The Beeches Residential Care Home has 143 reviews.

Overall Experience
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Date Published
  • 143
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Reviewer Connection to The Beeches Residential Care Home
  • 65
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Total of 143, showing 101-120
Review from Hilary Z (Daughter of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Although it was a difficult decision to move mum into a care home, I now know she is safe and well looked after.


It is a purpose-built care home with all rooms having a wet room and are fully furnished which includes a TV and bedside light. The food was delicious when we had lunch with mum on her

first day as a resident. The manager and senior carers have been extremely helpful and caring and all the other staff are very friendly.


Unfortunately, there is only limited parking.

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Review from A H (Son of Resident) published on 1 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It has been my experience that there has been a constant high level of care and consideration towards my mother's needs, with a good attention to detail for her specific requirements.
In general, residents seem happy and content and on a personal note, the staff are friendly and helpful and understanding.
Visits
to The Beeches to see my mother are a pleasure as I feel she is happy and well looked after and I am always made to feel welcome.
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Review from Sally B (Daughter-in-law of Resident) published on 22 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very pleasant and a lovely atmosphere. Very friendly staff, facilities are outstanding.
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Review from Glen A (Son of Resident) published on 16 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of The Beeches is fantastic. It's so relaxing coming to see my mom. The staff are so friendly and make you welcome. I wouldn't want my mom anywhere else. She's happy and content.
The facilities are to my mom's needs and The Beeches is outstanding.
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Review from S H (Niece of Resident) published on 28 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always welcoming, helpful and my aunt feels safe and secure, which is the most important.


Staff always make themselves available to talk to, which is comforting.

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Review from Kerry R (Relative of Resident) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with The Beeches has been outstanding. Staff and management have put so much time and effort into getting the needs of our relative right. The care home is clean, tidy and staff and management are so friendly.


One big massive family with lots of happiness, felt by all residents' smiles!

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Review from Nigel H (Son of Resident) published on 5 June 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everything is great.
Can only recommend.
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Review from Linda B (Relative of Resident) published on 28 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone was/is always very welcoming, friendly and pleasant. Nothing is too much trouble and family feel comfortable visiting.
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Review from Nigel H (Son of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly and polite. My mother is very happy here and we both have no complaints whatsoever. The staff are very caring towards the residents.
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Review from Jennifer E (Daughter of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall very good and considerate to mom's needs.
Things attended to quickly when asked and very welcome to all family members.
Sometimes have to pass a message onto a different carer as a previous request not passed on.
I would certainly recommend the care home to others as it is like being at home.
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Review from Fiona M (Daughter of Resident) published on 29 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has settled well here the staff are skilled and very supportive. My mother was very unhappy prior to the move here but has started to participate in activities of which there are many. There are helpful to myself and my family, kind, happy to listen and support us too!
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Review from Jayne B (Daughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Beeches care home provides exceptional care. All members of staff from management to housekeepers are a credit to the home. The care provided to my mother is second to none. Everyone's approach is done with dignity. When my mother needs encouragement, there is always someone on hand, a kind word
softly spoken. The home is spotlessly clean and nothing is too much trouble. There is always plenty of activities and the food is excellent.
In my opinion, the staff are angels without wings.
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Review from Graham D (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are excellent.
Everyone is helpful and friendly to my Dad who is totally blind and very deaf.
He always tells me he is being looked after very well.
His care plan was devised in consultation with me and is being closely followed.
The Beeches is a very good care home.
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Review from B L (Daughter of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Most staff helpful. Have to keep checking my Mum is bathed. As soon as you walk into where residents are there is an overpowering smell of urine. Often dirty linen bags left in the hallway. Can't remember when we last had a review meeting. Rooms not cleaned very well, have to ask for toilet roll. Entertainment
good. Towels for residents threadbare. As a paying customer overall care - poor.
Reply from Tina Walstrom, Home Manager at The Beeches Residential Care Home

I am really sad to read this review as I am always here to talk through any concerns but these are ones I haven’t heard before. Our residents’ welfare is our number one priority and if someone does not want a bath every day then we must respect their wishes. We are regularly complimented on how clean our home is and what a pleasant aroma it has so the comments regarding this are a little surprising, but we will obviously make sure we are making extra checks. Our residents’ rooms are always well stocked with toilet roll and our towels have all been replaced very recently too. If you would like to discuss anything please do come and see me as I am always keen to talk through any concerns.

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Review from Kathleen H (Resident) published on 13 January 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very good. I can't find fault in any of them and I'm glad I'm here, you're not a burden to your family here and I do get on with all of the staff. Also management all very good.
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Review from L S (Granddaughter of Resident) published on 21 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just after my nan came into the care home, the staff made her feel very very welcome. They included her in all the activities and introduced her to all the other service users.
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Review from Clive G (Son of Resident) published on 8 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mum is here, so on my first ever time here I had a warm welcome with smiling faces. I live in Canada so I wasn't sure what I would expect. They are kind, friendly and caring - Well happy - Well done guys xx
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Review from Ellen A (Friend of Resident) published on 6 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted with a warm welcome. I find this home a very clean comfortable place. The carers have a brilliant caring attitude to the residents.
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Review from Malcolm F (Husband of Resident) published on 2 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the husband of a resident, I am very pleased with the care and attention given to her. All the staff are very helpful and capable. Nothing is too much trouble to keep everyone happy and contented. I would have no hesitation in recommending this establishment to anyone requiring this level of care.
I feel the "chef" and kitchen staff should be mentioned for the excellent meals they provide, they keep all fit and healthy.
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Review from Jenny F (Sister-in-law of Resident) published on 8 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When we were looking for care for our relative, after a few no-go places we came across "The Beeches" my husband and I went for a visit there. As soon as we entered the building we felt the warmth and friendly atmosphere and new we had found the right one. It was clean, light and warm. The residents
all looked relaxed and content. There are lots of activities going o also visiting is unrestricted. She has settled in nicely.
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Current Review Score: 9.5 (9.543)

Overview of Review Score

The Review Score of 9.5 (9.543) out of 10 for The Beeches Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.543 for The Beeches Residential Care Home is calculated as follows: ( (263 Excellents x 5) + (65 Goods x 4) + (24 Satisfactorys x 3) + (16 Poors x 2) + (2 Very Poors x 1) ) ÷ 370 Ratings = 4.543
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Beeches Residential Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 May 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (9)

Meet the Team (1)

Francesca

Francesca Lile

Job Title: Home Manager Joined: 2017

I began my career in care as an activities coordinator, discovering the joy of bringing happiness and purpose to residents.


Later, as a care assistant, I had the privilege of ensuring residents received tailored care informed by their unique histories and needs.


In my senior care roles, I embraced a person-centred approach, treating residents like extended family. I believe in truly knowing each individual, and helping them to live fulfilling lives.


Becoming a mother deepened my empathy for families, teaching me to address even small concerns with compassion and care. I always strive to view situations through the lens of how I would want my own loved ones treated.


Now, as Home Manager at The Beeches, I bring years of experience and a passion for creating a vibrant, welcoming environment where residents, their families, and staff feel valued and supported.


I am proud of Sanctuary Care’s ethos of enriching lives, and fostering a safe, nurturing home with engaging, personalised experiences that help every resident thrive.

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