Submit a Review for Baylham Care Home
Upper Street, Baylham, Ipswich, IP6 8JR
View full details of Baylham Care HomeLatest Reviews for Baylham Care Home
16 March 2026
All of the staff are kind & welcoming. Always ready to help or listen to your concerns or problems
They always treat my husband with great care & respect.
16 March 2026
My husband has resided at Baylham Care Home for two years. We are always welcomed when my sons and I visit. The staff are dedicated to keeping the residents safe and well cared for. The food at Baylham is excellent all cooked in their kitchens. A recent Valentine's coffee morning was enjoyed by both
visitors and residents down to the huge effort by the staff. We look forward to Baylhams finding the resources once again to take residents for trips out. This has sadly been missing for the last year.
12 March 2026
General all areas need improvement, plesed with food, the older members of staff are brilliant, but have noticed over the last month some younger staff are better. Activities have improved slightly. The home needs a working minibus so that it can take residents out, been promised this for the last 4
years, still nothing done all down to mangment. Hope I see improvement in the coming months & a minibus.
24 February 2026
As a family we've enjoyed a wonderful morning with mum and her new care home family. All the staff have worked so hard to put on a lovely party that we've thoroughly enjoyed. How nice it's been to enjoy everyone's company. Thank you so much for all your efforts and for making us feel so welcome. The
chef has done a brilliant job as always too!!
23 February 2026
All staff where very friendly. As my sister hasn't been here long can't answer for everything. All the staff I spoke with were really helpfull and informative. I found the centre really clean. All the staff took time to speak to us and inform us as to what goes on. Her room is really nice and clean.
They have put my mind at rest over a few things which was good.
30 January 2026
1 would like to say after the departure of the last manager of Baylham (about august ) things have greatly improved and I am personally impressed how things have changed around for the better .I thought the CQC did come down rather harsh, but I felt that was down to head office and not down to
the nursing staff but management . There is more interaction and I am being informed if there has been an incident involving who I an POA for .We know he has dementor and behaviour problems but the staff are very good on handling him and I am full of praise of them. They do the best of their ability for him and keep him clean .There are still problems getting through but if there are problems with residents that is understandable .When you do get through I find them very polite and helpful
The big problem I have is with the financial department ,They do not pick up the phone or reply to your email .It would be nice to have a brake down of invoice ,When Nelson was there I felt it ran better
06 October 2025
My brother has been in baylham for over 9 years. He was only 61 when he became a resident due to a brain haemorrhage. We have always been happy with his care , more so he has been as happy as can be going into a home. The only issue we've had is lack of telephone connection to his room not being
connected , which has been like that for over a year, numerous calls and e.mails have had no effect, my mum liked to talk to my brother in between visits and special occasions. I was shocked to receive an e.mail about the ccq inspection and their findings, as my brothers care has always been outstanding, so I felt I had to do a review. Well done to all staff who care so well for him, thank you from all his family.
10 June 2025
One thing that I find upsetting is the difficulties I have getting in contact with someone at the home for updates about my wife. I am not contacted when she is unwell at times, I find out when I visit the home. They did inform me when she went into hospital. I am concerned that her fingernails are
not always cared for. The chiropodist does her toenails. Also I pay for her hair but this is not being done as regularly as needed.
27 November 2024
Dad had been in the care home for six months. The staff were excellent and he was given the best care he could have asked for. It is like extended family. Lots of activities to take part in if he chose to and a couple of trips to Needham Lake. When Dad passed away, he was treated with dignity and
the staff were very respectful.
24 October 2024
My husband received excellent care during the two years that he was a resident at Baylham Care Centre. The staff are very caring, supportive and skilled in looking after residents who may have challenging behaviour. The Physiotherapy and Activities teams are first-class and ensure that an
individual's needs are catered for. The trips out in the mini-bus are especially welcome. The manageress is very approachable and is working hard to maintain high standards. There is a friendly atmosphere in the Home and relatives receive a warm welcome when visiting and any concerns they may have are dealt with promptly and efficiently. Baylham Care Centre is a very special place.
18 October 2024
My friend is in Baylham Care Centre, Ipswich. What a fabulous place, the care is amazing. The staff know exactly what they need to do to help the residents. Activities, singing. Excellent place, thank you for looking after my friend so well.
17 September 2024
My mum stayed at Baylham Care Centre for end of life care.
The manager and her team were amazing to mum, my mum was treated with respect, dignity and love.
The care was outstanding and nothing was too much trouble.
The manager her team supported my Dad and all the family through the hardest time
of our lives.
The manager will always hold a special place in our hearts.
16 September 2024
Professional, efficient, caring, friendly and effective - what more could we ask?
The physiotherapy team worked miracles - their humour, knowledge, expertise and positive approach ensured mobility way beyond our expectations and we can't thank them enough. The new manager was attentive and
responsive, working hard behind the scenes to ensure everything ran smoothly. The care and admin staff were friendly, encouraging and patient. Thank you.
24 May 2024
Fabulous Care home. The staff are so loving and kind. Nothing is too much trouble.
The food is very well presented and full of flavour. My husband really enjoys it.
The new manager is so kind and can’t do enough for us as a family.
What a relief to know there’s a home from home at Baylham.
04 March 2024
Always very welcoming. Care staff are incredibly patient and very attentive. One-to-one care is provided well and the set-up looks as though one-to-one care is provided even if the resident is less demanding.
Sticky floor might be my only criticism but that is only on one occurrence.
Safe and
functional and adequate. No non-essential frills and great value for our private money.
19 September 2023
I am currently waiting for spinal surgery, and after much research, I chose Baylham Care Centre for my post-operative recovery and respite care.
I called to make an appointment and was offered a same-day visit which was really useful. From the minute I set foot in the centre I was made to feel
very welcome. The atmosphere is one of a well-ordered, happy, caring empathetic and efficient workplace. The staff were all polite, attentive and helpful and most importantly, the residents all appeared to be settled and very happy. I also felt very safe, but not in ways of being confined or contained.
The facilities and resources are really impressive and the residents have lots of choices about their lives and needs.
It was clear to me that Baylham Care Centre has an ethos of care, compassion and meeting the needs of vulnerable people with dignity.
I can honestly say that I am looking forward to my stay there as I trust them to take care of me after a serious operation.
12 September 2023
I am writing this review with regard to the care of my husband at Baylham Care Centre. He is suffering from Parkinsons' Dementia and was extremely ill with the conditions, presenting with challenging behaviour. Admitted to Baylham on 31st October 2022 in need of 1:1 care. I have been impressed with
the quality of care given. Gradually, he has responded well. The carers show compassion and skill in difficult circumstances. Emotional support is outstanding. His 80th birthday was celebrated in August 2023 with superb support from the centre.
10 August 2023
Are very caring home with lovely, sympathetic staff. Particularly impressed with the communication from the activities character who regularly sends me videos and pictures of my wife.
21 July 2023
My mum has revived top-class care whilst being here. Nothing is too much trouble for anyone. I have no concerns whatsoever.
12 May 2023
Dad was only with Baylham Care Centre for 2 weeks but he was looked after with exceptional care, compassion and respect. He particularly loved the food. This was our first experience with a care home and we were very impressed.
Latest Reviews for Baylham Care Home
16 March 2026
All of the staff are kind & welcoming. Always ready to help or listen to your concerns or problems
They always treat my husband with great care & respect.
16 March 2026
My husband has resided at Baylham Care Home for two years. We are always welcomed when my sons and I visit. The staff are dedicated to keeping the residents safe and well cared for. The food at Baylham is excellent all cooked in their kitchens. A recent Valentine's coffee morning was enjoyed by both
visitors and residents down to the huge effort by the staff. We look forward to Baylhams finding the resources once again to take residents for trips out. This has sadly been missing for the last year.
12 March 2026
General all areas need improvement, plesed with food, the older members of staff are brilliant, but have noticed over the last month some younger staff are better. Activities have improved slightly. The home needs a working minibus so that it can take residents out, been promised this for the last 4
years, still nothing done all down to mangment. Hope I see improvement in the coming months & a minibus.
24 February 2026
As a family we've enjoyed a wonderful morning with mum and her new care home family. All the staff have worked so hard to put on a lovely party that we've thoroughly enjoyed. How nice it's been to enjoy everyone's company. Thank you so much for all your efforts and for making us feel so welcome. The
chef has done a brilliant job as always too!!
23 February 2026
All staff where very friendly. As my sister hasn't been here long can't answer for everything. All the staff I spoke with were really helpfull and informative. I found the centre really clean. All the staff took time to speak to us and inform us as to what goes on. Her room is really nice and clean.
They have put my mind at rest over a few things which was good.
30 January 2026
1 would like to say after the departure of the last manager of Baylham (about august ) things have greatly improved and I am personally impressed how things have changed around for the better .I thought the CQC did come down rather harsh, but I felt that was down to head office and not down to
the nursing staff but management . There is more interaction and I am being informed if there has been an incident involving who I an POA for .We know he has dementor and behaviour problems but the staff are very good on handling him and I am full of praise of them. They do the best of their ability for him and keep him clean .There are still problems getting through but if there are problems with residents that is understandable .When you do get through I find them very polite and helpful
The big problem I have is with the financial department ,They do not pick up the phone or reply to your email .It would be nice to have a brake down of invoice ,When Nelson was there I felt it ran better
06 October 2025
My brother has been in baylham for over 9 years. He was only 61 when he became a resident due to a brain haemorrhage. We have always been happy with his care , more so he has been as happy as can be going into a home. The only issue we've had is lack of telephone connection to his room not being
connected , which has been like that for over a year, numerous calls and e.mails have had no effect, my mum liked to talk to my brother in between visits and special occasions. I was shocked to receive an e.mail about the ccq inspection and their findings, as my brothers care has always been outstanding, so I felt I had to do a review. Well done to all staff who care so well for him, thank you from all his family.
10 June 2025
One thing that I find upsetting is the difficulties I have getting in contact with someone at the home for updates about my wife. I am not contacted when she is unwell at times, I find out when I visit the home. They did inform me when she went into hospital. I am concerned that her fingernails are
not always cared for. The chiropodist does her toenails. Also I pay for her hair but this is not being done as regularly as needed.
27 November 2024
Dad had been in the care home for six months. The staff were excellent and he was given the best care he could have asked for. It is like extended family. Lots of activities to take part in if he chose to and a couple of trips to Needham Lake. When Dad passed away, he was treated with dignity and
the staff were very respectful.
24 October 2024
My husband received excellent care during the two years that he was a resident at Baylham Care Centre. The staff are very caring, supportive and skilled in looking after residents who may have challenging behaviour. The Physiotherapy and Activities teams are first-class and ensure that an
individual's needs are catered for. The trips out in the mini-bus are especially welcome. The manageress is very approachable and is working hard to maintain high standards. There is a friendly atmosphere in the Home and relatives receive a warm welcome when visiting and any concerns they may have are dealt with promptly and efficiently. Baylham Care Centre is a very special place.
18 October 2024
My friend is in Baylham Care Centre, Ipswich. What a fabulous place, the care is amazing. The staff know exactly what they need to do to help the residents. Activities, singing. Excellent place, thank you for looking after my friend so well.
17 September 2024
My mum stayed at Baylham Care Centre for end of life care.
The manager and her team were amazing to mum, my mum was treated with respect, dignity and love.
The care was outstanding and nothing was too much trouble.
The manager her team supported my Dad and all the family through the hardest time
of our lives.
The manager will always hold a special place in our hearts.
16 September 2024
Professional, efficient, caring, friendly and effective - what more could we ask?
The physiotherapy team worked miracles - their humour, knowledge, expertise and positive approach ensured mobility way beyond our expectations and we can't thank them enough. The new manager was attentive and
responsive, working hard behind the scenes to ensure everything ran smoothly. The care and admin staff were friendly, encouraging and patient. Thank you.
24 May 2024
Fabulous Care home. The staff are so loving and kind. Nothing is too much trouble.
The food is very well presented and full of flavour. My husband really enjoys it.
The new manager is so kind and can’t do enough for us as a family.
What a relief to know there’s a home from home at Baylham.
04 March 2024
Always very welcoming. Care staff are incredibly patient and very attentive. One-to-one care is provided well and the set-up looks as though one-to-one care is provided even if the resident is less demanding.
Sticky floor might be my only criticism but that is only on one occurrence.
Safe and
functional and adequate. No non-essential frills and great value for our private money.
19 September 2023
I am currently waiting for spinal surgery, and after much research, I chose Baylham Care Centre for my post-operative recovery and respite care.
I called to make an appointment and was offered a same-day visit which was really useful. From the minute I set foot in the centre I was made to feel
very welcome. The atmosphere is one of a well-ordered, happy, caring empathetic and efficient workplace. The staff were all polite, attentive and helpful and most importantly, the residents all appeared to be settled and very happy. I also felt very safe, but not in ways of being confined or contained.
The facilities and resources are really impressive and the residents have lots of choices about their lives and needs.
It was clear to me that Baylham Care Centre has an ethos of care, compassion and meeting the needs of vulnerable people with dignity.
I can honestly say that I am looking forward to my stay there as I trust them to take care of me after a serious operation.
12 September 2023
I am writing this review with regard to the care of my husband at Baylham Care Centre. He is suffering from Parkinsons' Dementia and was extremely ill with the conditions, presenting with challenging behaviour. Admitted to Baylham on 31st October 2022 in need of 1:1 care. I have been impressed with
the quality of care given. Gradually, he has responded well. The carers show compassion and skill in difficult circumstances. Emotional support is outstanding. His 80th birthday was celebrated in August 2023 with superb support from the centre.
10 August 2023
Are very caring home with lovely, sympathetic staff. Particularly impressed with the communication from the activities character who regularly sends me videos and pictures of my wife.
21 July 2023
My mum has revived top-class care whilst being here. Nothing is too much trouble for anyone. I have no concerns whatsoever.
12 May 2023
Dad was only with Baylham Care Centre for 2 weeks but he was looked after with exceptional care, compassion and respect. He particularly loved the food. This was our first experience with a care home and we were very impressed.