Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Grange-Lea Residential Care Home

stars
stars 25 January 2024
I can not recommend this lovely care home enough. The staff are caring and lovely and most staff are family members and most have worked there for at least 10 years, some 20 years plus. They made my mum feel so loved and special. In the tough times, they were always there for both my mum and me and
my sister. Nothing was ever too much bother. I would love to mention names but they were all very special including the maintenance team, chefs, nurses and the management. They helped me fill out paperwork and always supported us. We felt very lucky to be one of the family. Thank you so much.
Review from Ashley F (Son of Resident/Service User)