Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Conkers

stars
stars 28 April 2025
My Son resides at Conkers at Hollybank Trust. He has lived there for 14 years now and I can't praise this place enough! On Mother's Day the wonderful caring staff organised an event for families of the residents. It was wonderful and they looked after us so well and spoiled us too with afternoon
tea, flower arranging, bingo and music. Such a caring thing to do. They are all brilliant!!!
Review from Elaine E (Mother of Resident/Service User)
stars
stars 05 August 2024
My daughter is 31 and has lived in this amazing home for 11 years. She has fantastic care and a wonderful quality of life. Staff are professional and well trained. I am fully involved and my daughter has so many opportunities for enrichment activities that give her joy and variety. I have a great
relationship with staff and management. This is a centre of excellence and your family member will be safe and happy here. There is provision for Physio, Occupational Therapy and SALT onsite plus a hydrotherapy pool.
Review from Karen T (Mother of Resident/Service User)