Submit a Review for Manor Lodge Care Home
8 Portland Avenue, Exmouth, EX8 2BS
View full details of Manor Lodge Care HomeLatest Reviews for Manor Lodge Care Home
10 February 2026
My mother was a resident of Manor Lodge Care Home in Exmouth for over two and a half years.
She needed a lot of care as her mobility was extremely challenged by health issues. All the staff are very competent and caring and do their utmost to keep all the residents comfortable and happy.
It was
always a pleasure to visit Mum, enjoy her company and the beautiful view of the garden from her bedroom window.
I was always confident that Mum was in good hands and that her needs were being well met by friendly staff giving excellent service with a smile.
28 January 2026
Very good care home, the staff are friendly and seem very professional and the Management is very professional and friendly too. We are always made to feel welcome and brought up to date with Mums treatment and condition.
22 January 2026
My Mum has been a resident at Manor Lodge for a few years, in this time there have been several bad managers! But Manor Lodge has greatly improved under the management of Christina and Claire, the home now seems to be well run, with the focus on the residents, Mum is supported well by caring
friendly staff, the home it's spotless clean, and Mum says the food is excellent.
There is very limited entertainment for the residents, but I believe this is due to lack of funding.
My only negative comment would be that communication from staff could be improved, i have always asked to be informed regarding any falls/medical issues with my mum, but this does not always happen.
22 January 2026
My mum has been at Manor lodge for nearly 3 years. I wont lie there have been some times when we considered moving. however, since the new manager and deputy have taken over, everything is good and staff seem less stressed. Mum is happy with the food, which is important. As a relative, I feel
listened to. No care home is going to be perfect all the time, but there has been a huge improvement and thank you to the staff for looking after mum, from housekeeping, carers, managers, chefs and activities. A great team.
18 December 2025
Everything as expected and needed for my relative only concern is that there could be more activities but I understand that staffing concerns could be the reason.
26 August 2025
My mother has been at Manor Lodge for several years. Since the care home has come under new ownership I have noticed an improvement in the level of care, including much better staff interaction. The main community room used to be a very depressing experience and Mum preferred to stay in her room -
I didn't blame her. Now, however, it is a very lively place. Esenome Okodugha has contributed greatly to this - she is a great asset to the staff.
The fees have increased alarmingly over the last couple of years - well ahead of inflation and "increases in the minimum wage" - a statement that speaks for itself. There has also been a high turnover of managers. But Mum is happy there, which was not always the case, and I am happy with the level of care she receives.
17 July 2025
My mother went into the home shortly before Christmas 2024. It took her time to settle in, but now she seems very settled and peaceful. My sister and I so appreciate the gentleness and kindness of the staff. It is a real help to us and gives us peace of mind knowing that she is being well cared for.
Thank you!
16 July 2025
Please refer to my past emails stating that although Manor Lodge is clean and most staff are kind and caring the lack of activities and mental stimulation is non existent to the point where my mum has deteriorated and has withdrawn from participating.
I hope things improve under new management and
residents need to be taken out on a regular basis please.
29 January 2025
My 2 weeks, respite care was very enjoyable being looked after well - didn't like a nurse coming in suddenly at 4 am.
A good Christmas lunch, but salmon was as hard as rocks! My room was great, well furnished but bed was against wall - bad.
Staff coped well with dementia care, but could have been
more attentive to TV needs. General atmosphere was pleasant - well done!
10 September 2024
Manor Lodge is in a perfect setting in a leafy part of Exmouth, and with a small but pleasant garden. Rooms are well appointed and some, like Mum's, open onto the garden. Care staff are kind, helpful and attentive to the residents and their visitors. We enjoy our visits and often bring our little
dog who is a popular guest with the residents. The reason for the missing 5th star is that there is a notable lack of presence by the Aiveda management, despite promises. With costs escalating since Mum first arrived, there is a risk of a perception of 'business' over 'care' from the company. Overall, I would recommend Manor Lodge to anyone looking for residential family care in Exmouth.
29 January 2024
My mother has found her time at Manor Lodge very comfortable and friendly. Her room is attractive and the staff are attentive and willing to chat. She enjoys her meals and the catering staff know her favourite foods.
The staff are responsive to the family when we have questions.
The gardens are
attractive and are lovely to sit in the summer.
25 October 2023
The Manor Lodge Care Home in Exmouth is an outstanding care home. My mother has been there for three years now and it is comforting to know she is in fabulous care. The staff are friendly, caring and I know my mum is safe and well cared for.
10 October 2023
This has to be the worst care home I have ever had the misfortune to visit. Most of the staff I had contact with spoke very little English.
Resident was there for 1 week only. The worst week of his life. He was treated like a 3rd class citizen. Manhandled by staff, staff used language he found
disturbing and left him feeling frightened, vulnerable and scared to go to sleep.
Things taken from his room without consent. Medication not given properly. I would not put my worst enemy in this facility.
04 October 2023
My husband moved into Manor Lodge Care Home 2023. he is very happy in his new home and was welcomed along with his rabbits, by very caring friendly staff and manager. They have continued to promote his independence in looking after her rabbits and maintaining the beautiful gardens. He loved to be
outside as much as he can be, de-heading flowers, weeding etc. I have a peaceful mind knowing the staff are keeping a watchful eye on him and are at hand if needed. They will answer any concerns or questions if I have asked, always polite, happy and friendly. Well done all and thank you very much Manor Lodge.
26 July 2023
We are very grateful to Manor Lodge for caring for my mother-in-law so well. She was treated with respect, care and compassion. As relatives, we were also shown kindness and given time when needed. My mother-in-law would often say that we couldn't have found her a better home. Thank you to all the
staff at Manor Lodge and the staff at Head Office we interacted with. The entire team are key to making Manor Lodge an excellent care home.
Latest Reviews for Manor Lodge Care Home
10 February 2026
My mother was a resident of Manor Lodge Care Home in Exmouth for over two and a half years.
She needed a lot of care as her mobility was extremely challenged by health issues. All the staff are very competent and caring and do their utmost to keep all the residents comfortable and happy.
It was
always a pleasure to visit Mum, enjoy her company and the beautiful view of the garden from her bedroom window.
I was always confident that Mum was in good hands and that her needs were being well met by friendly staff giving excellent service with a smile.
28 January 2026
Very good care home, the staff are friendly and seem very professional and the Management is very professional and friendly too. We are always made to feel welcome and brought up to date with Mums treatment and condition.
22 January 2026
My Mum has been a resident at Manor Lodge for a few years, in this time there have been several bad managers! But Manor Lodge has greatly improved under the management of Christina and Claire, the home now seems to be well run, with the focus on the residents, Mum is supported well by caring
friendly staff, the home it's spotless clean, and Mum says the food is excellent.
There is very limited entertainment for the residents, but I believe this is due to lack of funding.
My only negative comment would be that communication from staff could be improved, i have always asked to be informed regarding any falls/medical issues with my mum, but this does not always happen.
22 January 2026
My mum has been at Manor lodge for nearly 3 years. I wont lie there have been some times when we considered moving. however, since the new manager and deputy have taken over, everything is good and staff seem less stressed. Mum is happy with the food, which is important. As a relative, I feel
listened to. No care home is going to be perfect all the time, but there has been a huge improvement and thank you to the staff for looking after mum, from housekeeping, carers, managers, chefs and activities. A great team.
18 December 2025
Everything as expected and needed for my relative only concern is that there could be more activities but I understand that staffing concerns could be the reason.
26 August 2025
My mother has been at Manor Lodge for several years. Since the care home has come under new ownership I have noticed an improvement in the level of care, including much better staff interaction. The main community room used to be a very depressing experience and Mum preferred to stay in her room -
I didn't blame her. Now, however, it is a very lively place. Esenome Okodugha has contributed greatly to this - she is a great asset to the staff.
The fees have increased alarmingly over the last couple of years - well ahead of inflation and "increases in the minimum wage" - a statement that speaks for itself. There has also been a high turnover of managers. But Mum is happy there, which was not always the case, and I am happy with the level of care she receives.
17 July 2025
My mother went into the home shortly before Christmas 2024. It took her time to settle in, but now she seems very settled and peaceful. My sister and I so appreciate the gentleness and kindness of the staff. It is a real help to us and gives us peace of mind knowing that she is being well cared for.
Thank you!
16 July 2025
Please refer to my past emails stating that although Manor Lodge is clean and most staff are kind and caring the lack of activities and mental stimulation is non existent to the point where my mum has deteriorated and has withdrawn from participating.
I hope things improve under new management and
residents need to be taken out on a regular basis please.
29 January 2025
My 2 weeks, respite care was very enjoyable being looked after well - didn't like a nurse coming in suddenly at 4 am.
A good Christmas lunch, but salmon was as hard as rocks! My room was great, well furnished but bed was against wall - bad.
Staff coped well with dementia care, but could have been
more attentive to TV needs. General atmosphere was pleasant - well done!
10 September 2024
Manor Lodge is in a perfect setting in a leafy part of Exmouth, and with a small but pleasant garden. Rooms are well appointed and some, like Mum's, open onto the garden. Care staff are kind, helpful and attentive to the residents and their visitors. We enjoy our visits and often bring our little
dog who is a popular guest with the residents. The reason for the missing 5th star is that there is a notable lack of presence by the Aiveda management, despite promises. With costs escalating since Mum first arrived, there is a risk of a perception of 'business' over 'care' from the company. Overall, I would recommend Manor Lodge to anyone looking for residential family care in Exmouth.
29 January 2024
My mother has found her time at Manor Lodge very comfortable and friendly. Her room is attractive and the staff are attentive and willing to chat. She enjoys her meals and the catering staff know her favourite foods.
The staff are responsive to the family when we have questions.
The gardens are
attractive and are lovely to sit in the summer.
25 October 2023
The Manor Lodge Care Home in Exmouth is an outstanding care home. My mother has been there for three years now and it is comforting to know she is in fabulous care. The staff are friendly, caring and I know my mum is safe and well cared for.
10 October 2023
This has to be the worst care home I have ever had the misfortune to visit. Most of the staff I had contact with spoke very little English.
Resident was there for 1 week only. The worst week of his life. He was treated like a 3rd class citizen. Manhandled by staff, staff used language he found
disturbing and left him feeling frightened, vulnerable and scared to go to sleep.
Things taken from his room without consent. Medication not given properly. I would not put my worst enemy in this facility.
04 October 2023
My husband moved into Manor Lodge Care Home 2023. he is very happy in his new home and was welcomed along with his rabbits, by very caring friendly staff and manager. They have continued to promote his independence in looking after her rabbits and maintaining the beautiful gardens. He loved to be
outside as much as he can be, de-heading flowers, weeding etc. I have a peaceful mind knowing the staff are keeping a watchful eye on him and are at hand if needed. They will answer any concerns or questions if I have asked, always polite, happy and friendly. Well done all and thank you very much Manor Lodge.
26 July 2023
We are very grateful to Manor Lodge for caring for my mother-in-law so well. She was treated with respect, care and compassion. As relatives, we were also shown kindness and given time when needed. My mother-in-law would often say that we couldn't have found her a better home. Thank you to all the
staff at Manor Lodge and the staff at Head Office we interacted with. The entire team are key to making Manor Lodge an excellent care home.