Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.

Reviews must be written and submitted independently, without help from care home staff.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for The Pines Private Residential Home

stars
stars 28 March 2017
My father is returning home after a short respite stay in The Pines Private Residential Home. The care he received was excellent, the staff are so friendly, helpful, pleasant and caring. The home itself was beautiful, secure and was perfect for my father to gain his strength, confidence and
independence back after being in hospital for weeks. We would highly recommend The Pines Residential Home to anyone who requires respite or a place to reside permanently. Thank you to all the staff and other residents for making my fathers stay and pleasant experience.
Review from Annette (Daughter of Resident/Service User)