Latest Reviews for Castle Dene
24 September 2025
The staff are wonderfully caring very friendly and will always help in anyway possible. My mums care is good and our problem with her medication is now sorted of which we are grateful. My other concern was the cleanliness of her room . This seems to be better but again there is room for improvement. I understand the difficulty in gaining access can be sometimes difficult so we do appreciate your continuing approach to resolving this .
24 September 2025
Mum is very very happy here and never complains Mum finds everyone kind and helpful and so do we as a family. We are happy to feel confident that Mum is being well cared for at Castle dene, we also visit daily and see this. We find all the staff friendly and helful
19 September 2025
When visiting my friend David have found the care home to be a very bright and happy place with lots of things going on (never a dull moment). Nothing to much trouble.
20 August 2025
Lovely home environment ,warm welcome staff around when needed dad is very happy Dads room is lovely and he always seems happy. Nothing is ever too much trouble and dad enjoys having fun and laughing with staff
15 August 2025
I cannot fault Castle Dene, staff are brilliant, everyone has been so kind, and very good with residents. I would recommend Castle Dene.
25 July 2025
On Sunday 6th July, went to see Mum, it was a good visit. The room was clean and tidy. She was good and very well!! Very pleased that her room was clean and tidy and her bed covers and sheets were clean and in good order. Things have change at the home, and its looking up. After the last review I had to write up about the home. It was not good!!
26 June 2025
My dad never wanted to go into residential care, but when his vascular dementia put him in an extremely vulnerable position living at home I had no alternative but to make the heartbreaking decision to investigate the options. From my very first visit I knew Castle Dene was the right place with it's safe, warm, loving & caring environment. We managed to get him to agree to go for 'a short assessment' and haven't looked back! He loves it. I simply cannot praise Castle Dene enough. The transition was seamless and he settled immediately. He is now safe and cared for 100% of the time. The team and management are amazing and they truly care for not only the residents but also their family - in what can be a traumatic period of guilt and questioning decisions. Beautiful bedrooms and welcoming communal spaces, no restricted visiting times, I can have meals with dad if I want - it really is a home from home. I cannot thank you enough x
10 March 2025
The staff in Castle Dene care home are wonderful. Very friendly and caring. If ever I have a worry regarding my husband someone is always there to help me. The food is great and the games they play are good.
07 March 2025
Having seen the programmes today - 20 February 2025 - I felt driven to submit a review. My mother was a resident. It was with heavy hearts and guilty minds that we arranged for my Mum to go into the care at Castledene. She had dementia but was a lively, intelligent funny - sometimes awkward lady. I cannot praise the home enough for the easy transition. As my Mum gradually lost memories she built new ones with the care and support she received. She was part of the big family there. My Mum died last year and the home were superb with my Mum and us. If you are in doubt about where your loved ones will get the best care - it is here. Do not worry they look after and love the residents and their families.
30 January 2025
My mum has been here 10 months now and the Carers at Castle Dene have been very kind to her from day 1 helping her settle and looking after her needs very well. I have seen many acts of kindness by carers towards other residents at Castle Dene and everyone is treated as an individual. Dementia is the cruelest thing and the carers at Castle Dene have amazing patience, resilience and energy. Our family are very happy with mum's placement here. The management team are very approachable and hold regular relatives meeting to update families. Senior care leaders are great and can problem solve most things if you ask. The kitchen team provide nutritious meals and snacks and drinks throughout the day and make a huge effort for residents birthdays. The effort made by all staff at Christmas was outstanding! There are many activities, visits and trips out for everyone if they want to get involved. So a big thank you to you all.
24 January 2025
Although we were dubious about putting mum in a care home (she'd always said she'd hate it!) - she loves it here - keeping the staff amused with her humour! Staff are very caring and helpful. Nothing is too much trouble. Thanks Castle Dene for your wonderful care of mum.
23 January 2025
My mother has been with you for 3-4 months now and we, as a family, are really happy with her care at Castle Dene. Everyone is so friendly and we can visit at anytime. Mum is very happy there as well. The gardens are lovely and we are always made to feel very welcome.
07 January 2025
This has proved to be a most beautiful place for my relative to be cared for. The staff are superb with exception. Thank you.
03 January 2025
My dad has been a resident at Castle Dene for 7 months now. The staff have always been friendly, helpful and approachable whenever I have needed to discuss anything. My dad's physical care whilst residing here has been excellent. He came from independent living and his physical health has greatly improved in this time, the staff have always been very thorough and efficient in dealing with any of his needs or getting him any other medical help as needed. My dad's mental health has also greatly improved in his time here as he gets lots of consistent positive interaction from the staff. I regularly visit at all sorts of times of day and have always witnessed staff being very kind to my dad and other residents, many times I have experienced staff providing exceptional care and kindness especially when some of the behaviours of residents with dementia can be challenging. There is a great variety of activities and outings which are well thought out and my dad enjoys these.
13 December 2024
I started at Castle Dene April 2024. I had badly swollen feet and legs but this soon improved, the care I received was excellent.
05 December 2024
Got to say everyone is great. There's always someone who will help to sort any problem.
03 December 2024
All staff are well presented, friendly, caring and some staff excel at their job. Mum is well looked after, happy and settled in the care home. Staff have a good understanding of how to manage mum. Always made welcome and asked to participate in activities.
25 June 2024
Our Mum is at Castle Dene and my sister and I are very happy with her there. The Manager is running it with great care and with her team they do everything they can to overcome any problems that may arise. Mum is happy there and loved by the staff. With a kind and proactive Manager, it is most definitely 5 stars.
15 May 2024
Visited my Mother-in-law today and was greeted by lovely staff. Throughout my visit, the staff were caring, professional and friendly. The care in the dining room was exceptional - it was lovely seeing the staff helping the clients with their varied needs. A lovely home where I hope she can stay.
25 April 2024
Having spent a few hours each day for 8 consecutive days, I have seen at close hand the amazing care given at this home. Mum had been here for 4 years but has now sadly passed away. During this time I have seen the staff - cleaners, kitchen, administrators, carers, and nurses - all treat the residents with kindness, care, and most importantly, knowledge about each one. They have created a real sense of family - a big loving family. In Mum's final days, I observed carers pop in to keep Mum comfortable. They would speak to her in a friendly tone; gently stroke her face or rub her arm and she always managed a smile for them. There was a genuine love shared between her and them. Her passing was dignified, peaceful, and full of love. This is an extraordinary home - staffed by people who do care for their residents as if they were their own family. Thank you so very much for adopting my mum to be part of your family. I feel very privileged to have seen and shared part of it.
Latest Reviews for Castle Dene
24 September 2025
The staff are wonderfully caring very friendly and will always help in anyway possible. My mums care is good and our problem with her medication is now sorted of which we are grateful. My other concern was the cleanliness of her room . This seems to be better but again there is room for improvement. I understand the difficulty in gaining access can be sometimes difficult so we do appreciate your continuing approach to resolving this .
24 September 2025
Mum is very very happy here and never complains Mum finds everyone kind and helpful and so do we as a family. We are happy to feel confident that Mum is being well cared for at Castle dene, we also visit daily and see this. We find all the staff friendly and helful
19 September 2025
When visiting my friend David have found the care home to be a very bright and happy place with lots of things going on (never a dull moment). Nothing to much trouble.
20 August 2025
Lovely home environment ,warm welcome staff around when needed dad is very happy Dads room is lovely and he always seems happy. Nothing is ever too much trouble and dad enjoys having fun and laughing with staff
15 August 2025
I cannot fault Castle Dene, staff are brilliant, everyone has been so kind, and very good with residents. I would recommend Castle Dene.
25 July 2025
On Sunday 6th July, went to see Mum, it was a good visit. The room was clean and tidy. She was good and very well!! Very pleased that her room was clean and tidy and her bed covers and sheets were clean and in good order. Things have change at the home, and its looking up. After the last review I had to write up about the home. It was not good!!
26 June 2025
My dad never wanted to go into residential care, but when his vascular dementia put him in an extremely vulnerable position living at home I had no alternative but to make the heartbreaking decision to investigate the options. From my very first visit I knew Castle Dene was the right place with it's safe, warm, loving & caring environment. We managed to get him to agree to go for 'a short assessment' and haven't looked back! He loves it. I simply cannot praise Castle Dene enough. The transition was seamless and he settled immediately. He is now safe and cared for 100% of the time. The team and management are amazing and they truly care for not only the residents but also their family - in what can be a traumatic period of guilt and questioning decisions. Beautiful bedrooms and welcoming communal spaces, no restricted visiting times, I can have meals with dad if I want - it really is a home from home. I cannot thank you enough x
10 March 2025
The staff in Castle Dene care home are wonderful. Very friendly and caring. If ever I have a worry regarding my husband someone is always there to help me. The food is great and the games they play are good.
07 March 2025
Having seen the programmes today - 20 February 2025 - I felt driven to submit a review. My mother was a resident. It was with heavy hearts and guilty minds that we arranged for my Mum to go into the care at Castledene. She had dementia but was a lively, intelligent funny - sometimes awkward lady. I cannot praise the home enough for the easy transition. As my Mum gradually lost memories she built new ones with the care and support she received. She was part of the big family there. My Mum died last year and the home were superb with my Mum and us. If you are in doubt about where your loved ones will get the best care - it is here. Do not worry they look after and love the residents and their families.
30 January 2025
My mum has been here 10 months now and the Carers at Castle Dene have been very kind to her from day 1 helping her settle and looking after her needs very well. I have seen many acts of kindness by carers towards other residents at Castle Dene and everyone is treated as an individual. Dementia is the cruelest thing and the carers at Castle Dene have amazing patience, resilience and energy. Our family are very happy with mum's placement here. The management team are very approachable and hold regular relatives meeting to update families. Senior care leaders are great and can problem solve most things if you ask. The kitchen team provide nutritious meals and snacks and drinks throughout the day and make a huge effort for residents birthdays. The effort made by all staff at Christmas was outstanding! There are many activities, visits and trips out for everyone if they want to get involved. So a big thank you to you all.
24 January 2025
Although we were dubious about putting mum in a care home (she'd always said she'd hate it!) - she loves it here - keeping the staff amused with her humour! Staff are very caring and helpful. Nothing is too much trouble. Thanks Castle Dene for your wonderful care of mum.
23 January 2025
My mother has been with you for 3-4 months now and we, as a family, are really happy with her care at Castle Dene. Everyone is so friendly and we can visit at anytime. Mum is very happy there as well. The gardens are lovely and we are always made to feel very welcome.
07 January 2025
This has proved to be a most beautiful place for my relative to be cared for. The staff are superb with exception. Thank you.
03 January 2025
My dad has been a resident at Castle Dene for 7 months now. The staff have always been friendly, helpful and approachable whenever I have needed to discuss anything. My dad's physical care whilst residing here has been excellent. He came from independent living and his physical health has greatly improved in this time, the staff have always been very thorough and efficient in dealing with any of his needs or getting him any other medical help as needed. My dad's mental health has also greatly improved in his time here as he gets lots of consistent positive interaction from the staff. I regularly visit at all sorts of times of day and have always witnessed staff being very kind to my dad and other residents, many times I have experienced staff providing exceptional care and kindness especially when some of the behaviours of residents with dementia can be challenging. There is a great variety of activities and outings which are well thought out and my dad enjoys these.
13 December 2024
I started at Castle Dene April 2024. I had badly swollen feet and legs but this soon improved, the care I received was excellent.
05 December 2024
Got to say everyone is great. There's always someone who will help to sort any problem.
03 December 2024
All staff are well presented, friendly, caring and some staff excel at their job. Mum is well looked after, happy and settled in the care home. Staff have a good understanding of how to manage mum. Always made welcome and asked to participate in activities.
25 June 2024
Our Mum is at Castle Dene and my sister and I are very happy with her there. The Manager is running it with great care and with her team they do everything they can to overcome any problems that may arise. Mum is happy there and loved by the staff. With a kind and proactive Manager, it is most definitely 5 stars.
15 May 2024
Visited my Mother-in-law today and was greeted by lovely staff. Throughout my visit, the staff were caring, professional and friendly. The care in the dining room was exceptional - it was lovely seeing the staff helping the clients with their varied needs. A lovely home where I hope she can stay.
25 April 2024
Having spent a few hours each day for 8 consecutive days, I have seen at close hand the amazing care given at this home. Mum had been here for 4 years but has now sadly passed away. During this time I have seen the staff - cleaners, kitchen, administrators, carers, and nurses - all treat the residents with kindness, care, and most importantly, knowledge about each one. They have created a real sense of family - a big loving family. In Mum's final days, I observed carers pop in to keep Mum comfortable. They would speak to her in a friendly tone; gently stroke her face or rub her arm and she always managed a smile for them. There was a genuine love shared between her and them. Her passing was dignified, peaceful, and full of love. This is an extraordinary home - staffed by people who do care for their residents as if they were their own family. Thank you so very much for adopting my mum to be part of your family. I feel very privileged to have seen and shared part of it.