Submit a Review for Alan Morkill House
88 St Mark's Road, London, W10 6BY
View Full Details of Alan Morkill HouseLatest Reviews for Alan Morkill House
07 July 2025
Every member of staff I have been in contact with has been very polite and helpful. They also take a genuine interest in my sister.
28 May 2025
My brother was admitted to Alan Morkill House in April 2025. I have seen my brother settle in due to the excellent care from the staff. The room has been made comfortable to suit his needs. The manager is very kind and deals with any issues. I feel more at ease now I know he is in safe hands.
23 May 2025
Very nice care home. My mother has been cared for very well. Clean environment and lovely staff. Mum had an ulcer on her leg and it was looked at and cared for.
23 May 2025
I am very happy with the care my brother receives. He is always clean and well cared for and has a good relationship with the staff. I have no concerns with regard to his well being at this home. There is always a member of staff available when I have any queries
23 May 2025
Everyone is always pleasant & polite. Extremely happy with the way my sister is treated.
19 May 2025
My mother-in-law, age 97, has been at Alan Morkill for six months now. After years of increasing upset living alone in her own home with advancing dementia, she is now finally settled, calm and safe. This we attribute to the dedication of her carers, her lovely room and opportunities to take part in activities and socialise. Everyone we have spoken to is friendly and helpful, we are kept constantly in the loop regarding medical issues or items that she requires, such as clothing or books. The Manager has been incredibly supportive, understanding and sensitive to the family dynamics. It has been greatly reassuring for us to feel that she is being cared for by such kind people.
19 May 2025
Following the death of my father, I wanted to move my mother to London to be closer to me. The manager @ Alan Morkill could not have been kinder or more compassionate to us at this very difficult time. He was also extremely accommodating regarding logistics & the move: I was moving my mother, who suffers from Alzheimers, into a new home, & city, hours from the home she'd shared with my father to live alone after nearly 70 years of marriage. She was made to feel welcome, permission had been given for a friend to unpack & set up her room (in advance of her arrival) so that the space felt familiar when my mother arrived. The admin mgr was also extremely supportive and the carers kind & patient. I have experience of both parents living in care & then nursing homes & Alan Morkill felt like a happy home in a way that none of the others have.
03 January 2025
The person I was seeing, an ex Royal Borough of Kensington and Chelsea Councillor. seemed happy and content in her room. She made no negative comments to me and my friend visiting. Overall there seemed to be a pleasant atmosphere at the home and we were given a warm welcome. It was an uplifting visit. We plan to go see the lady again in the Spring.
20 December 2024
My experience at Alan Morkill House has up to now been very good indeed.
16 December 2024
My sister has been at Alan Morkill House for six months and has settled well. The staff are very caring and my sister is looked after very well.
13 December 2024
Overall excellent. Thank you.
02 December 2024
I find the staff at Alan Morkill House first class and always kind and respectful. The manager is very approachable and likewise very respectful, a credit to the care home. All in all, very pleased with Alan Morkill House.
26 November 2024
I have no other issues with my visits except the wait time to enter the home could be more efficient. Having to wait around outside for 10 minutes while calling the home because no one is available to open the door is unacceptable. If visitors have only limited time we do not want to waste any of it waiting outside.
01 November 2024
I was visiting my sister for the first time on Saturday. I have to say that the staff could not have been kinder or more helpful, particularly one lady.
13 February 2024
My mother is very happy here. She is well looked after. The staff are very caring. Management is excellent.
06 February 2024
My experience is not good regarding my Sister. Left sitting in a draft window opened on her back she caught a cold. No treatment, no nurse with knowledge of the patient's needs. I had to actually take her to the bathroom in the end. She many times was often left incontinent, that was not told to her relatives. She caught Covid the signs were with her on 29th of November about 4 days before she was admitted to hospital. I saw my sister was unwell on the 29th of November the lady took her blood pressure i saw her with the sphygmomanometer and asked what was the readings she took. It was 120/70 and 72 pulse I requested the manager to get her seen, for her to be seen by the doctor. I telephoned 1st of December for any information I could get and was told by an agency staff member, she informed me she was an agency staff and did not have the report on my sister to give me, but I could call back. The next communication was when she was found unresponsive and very sick.
12 October 2023
Excellent level of care. My relative has been there for just over a year. I visit weekly, and I have found Alan Morkill House practically faultless in every way. Management and staff deal with any health-related issues effectively, treat her with dignity and respect and keep her happy. Whenever I visit I see a spotlessly clean, caring and happy place.
04 October 2023
We moved my 93-year-old mum, who has dementia, from another home as it was closer to our home. The management and staff were very welcoming and accommodating before and after the move. The facilities, food and care are excellent. We feel it is a safe and caring environment for my mum. My mum has settled very well and is happy.
16 August 2023
Overall good. The best thing is the manager, professional, caring, knowledgeable, and flexible. Staff is very friendly, and a positive attitude starts with the manager running through the whole care home. I was struck with the cleanliness, there is a constant effort at keeping the home clean in both the public and private areas. The environment is very positive, near a park, well served by public transit, generous parking, and a short walk from a great restaurant. I was surprised no one knew about it. The care home meals seem generous and well-prepared. Somewhat concerning was attention to dress. I found my wife walking in a public area without any shoes or slippers on even though she was accompanied with a care worker. Happily, I only needed to complain once. She also went a few days without a change of clothes, although she may have changed into pyjamas at bedtime. Very impressed with safety with entrance and exit codes, and two codes for the elevator. Congratulations.
21 April 2023
Good staff. Lovely bedroom, shower and toilet room. Room in good decorative order. Bed and chair are comfortable. Room near to the general area where patients eat. Requires activities in the afternoon once or twice a week to encourage movement and keep the brain active. The staff are friendly and treat patients with respect. The place is left clean and the patients are secure. The garden needs some work to it. Garden table and chairs next to the patient's windows which spoils the view.
Latest Reviews for Alan Morkill House
07 July 2025
Every member of staff I have been in contact with has been very polite and helpful. They also take a genuine interest in my sister.
28 May 2025
My brother was admitted to Alan Morkill House in April 2025. I have seen my brother settle in due to the excellent care from the staff. The room has been made comfortable to suit his needs. The manager is very kind and deals with any issues. I feel more at ease now I know he is in safe hands.
23 May 2025
Very nice care home. My mother has been cared for very well. Clean environment and lovely staff. Mum had an ulcer on her leg and it was looked at and cared for.
23 May 2025
I am very happy with the care my brother receives. He is always clean and well cared for and has a good relationship with the staff. I have no concerns with regard to his well being at this home. There is always a member of staff available when I have any queries
23 May 2025
Everyone is always pleasant & polite. Extremely happy with the way my sister is treated.
19 May 2025
My mother-in-law, age 97, has been at Alan Morkill for six months now. After years of increasing upset living alone in her own home with advancing dementia, she is now finally settled, calm and safe. This we attribute to the dedication of her carers, her lovely room and opportunities to take part in activities and socialise. Everyone we have spoken to is friendly and helpful, we are kept constantly in the loop regarding medical issues or items that she requires, such as clothing or books. The Manager has been incredibly supportive, understanding and sensitive to the family dynamics. It has been greatly reassuring for us to feel that she is being cared for by such kind people.
19 May 2025
Following the death of my father, I wanted to move my mother to London to be closer to me. The manager @ Alan Morkill could not have been kinder or more compassionate to us at this very difficult time. He was also extremely accommodating regarding logistics & the move: I was moving my mother, who suffers from Alzheimers, into a new home, & city, hours from the home she'd shared with my father to live alone after nearly 70 years of marriage. She was made to feel welcome, permission had been given for a friend to unpack & set up her room (in advance of her arrival) so that the space felt familiar when my mother arrived. The admin mgr was also extremely supportive and the carers kind & patient. I have experience of both parents living in care & then nursing homes & Alan Morkill felt like a happy home in a way that none of the others have.
03 January 2025
The person I was seeing, an ex Royal Borough of Kensington and Chelsea Councillor. seemed happy and content in her room. She made no negative comments to me and my friend visiting. Overall there seemed to be a pleasant atmosphere at the home and we were given a warm welcome. It was an uplifting visit. We plan to go see the lady again in the Spring.
20 December 2024
My experience at Alan Morkill House has up to now been very good indeed.
16 December 2024
My sister has been at Alan Morkill House for six months and has settled well. The staff are very caring and my sister is looked after very well.
13 December 2024
Overall excellent. Thank you.
02 December 2024
I find the staff at Alan Morkill House first class and always kind and respectful. The manager is very approachable and likewise very respectful, a credit to the care home. All in all, very pleased with Alan Morkill House.
26 November 2024
I have no other issues with my visits except the wait time to enter the home could be more efficient. Having to wait around outside for 10 minutes while calling the home because no one is available to open the door is unacceptable. If visitors have only limited time we do not want to waste any of it waiting outside.
01 November 2024
I was visiting my sister for the first time on Saturday. I have to say that the staff could not have been kinder or more helpful, particularly one lady.
13 February 2024
My mother is very happy here. She is well looked after. The staff are very caring. Management is excellent.
06 February 2024
My experience is not good regarding my Sister. Left sitting in a draft window opened on her back she caught a cold. No treatment, no nurse with knowledge of the patient's needs. I had to actually take her to the bathroom in the end. She many times was often left incontinent, that was not told to her relatives. She caught Covid the signs were with her on 29th of November about 4 days before she was admitted to hospital. I saw my sister was unwell on the 29th of November the lady took her blood pressure i saw her with the sphygmomanometer and asked what was the readings she took. It was 120/70 and 72 pulse I requested the manager to get her seen, for her to be seen by the doctor. I telephoned 1st of December for any information I could get and was told by an agency staff member, she informed me she was an agency staff and did not have the report on my sister to give me, but I could call back. The next communication was when she was found unresponsive and very sick.
12 October 2023
Excellent level of care. My relative has been there for just over a year. I visit weekly, and I have found Alan Morkill House practically faultless in every way. Management and staff deal with any health-related issues effectively, treat her with dignity and respect and keep her happy. Whenever I visit I see a spotlessly clean, caring and happy place.
04 October 2023
We moved my 93-year-old mum, who has dementia, from another home as it was closer to our home. The management and staff were very welcoming and accommodating before and after the move. The facilities, food and care are excellent. We feel it is a safe and caring environment for my mum. My mum has settled very well and is happy.
16 August 2023
Overall good. The best thing is the manager, professional, caring, knowledgeable, and flexible. Staff is very friendly, and a positive attitude starts with the manager running through the whole care home. I was struck with the cleanliness, there is a constant effort at keeping the home clean in both the public and private areas. The environment is very positive, near a park, well served by public transit, generous parking, and a short walk from a great restaurant. I was surprised no one knew about it. The care home meals seem generous and well-prepared. Somewhat concerning was attention to dress. I found my wife walking in a public area without any shoes or slippers on even though she was accompanied with a care worker. Happily, I only needed to complain once. She also went a few days without a change of clothes, although she may have changed into pyjamas at bedtime. Very impressed with safety with entrance and exit codes, and two codes for the elevator. Congratulations.
21 April 2023
Good staff. Lovely bedroom, shower and toilet room. Room in good decorative order. Bed and chair are comfortable. Room near to the general area where patients eat. Requires activities in the afternoon once or twice a week to encourage movement and keep the brain active. The staff are friendly and treat patients with respect. The place is left clean and the patients are secure. The garden needs some work to it. Garden table and chairs next to the patient's windows which spoils the view.