Submit a Review for Waterside
40 Sumner Road, Peckham, London, SE15 6LA
View full details of WatersideLatest Reviews for Waterside
10 June 2026
Since my aunt has been a resident at Waterside Care Home, I have felt supported by the team with any questions or related improvements required for her care.
15 May 2026
I want to thank the staff for being so good to me and helpful.
04 May 2026
We are so relieved our aunt is here. She is receiving excellent from a dedicated tea. They understand her needs and our aunt is happy here.
18 March 2026
The patient is treated with dignity and care. The room is nice and warm. The nurses are caring and friendly. The patient is putting on weight and trying to verbalise despite the hospital declaring that the patient would remain mute. Keep up the good work. Thank you.
02 March 2026
Mum seems settled here and looked after well. Staff are friendly seem to check on mum to make sure she is okay. I feel ok when leaving knowing that mum will be fine.
02 March 2026
Always find the staff accommodating, and have a good feeling about how they are looking after mum. The place and mum are kept very clean. They also try very hard to give mum the food she is fancying. We cannot complain about that. She is being looked after.
30 January 2026
Waterside is a lovely home for my friends. Caring staff who treat residents with dignity and always make me feel welcome clean, comfortable and tasty food. Thanks for all you do.
30 January 2026
Very good overall. Very satisfied.
30 January 2026
10 out of 10 for Waterside. Thank you hall.
30 January 2026
Very nice and clean accomadation, with friendly staff. Only complaint my mothers clothes dont always come back after they have been cleaned.
28 January 2026
My aunt likes the cosy atmosphere. She enjoys the activities and is very settled.
15 December 2025
My sister had her own room, it was clean and tidy.
Three meals a day were offered.
Common room sitting area provided for the residents to sit and watch TV together. Dining area for residents was spacious.
12 November 2025
Mum really did enjoy her stay after being in hospital. The staff were lovely and the treatment was excellent. She felt spoilt and the food was her favourite!
12 November 2025
The staff always friendly and acknowledge you.
12 November 2025
Very happy with the way mum is cared for. Staff always happy and helpful. Lovely atmosphere. Appreciate everything the staff do for her.
04 November 2025
Good day, I hope this message finds you well. I wish to express my sincere gratitude to all the staff and carers at the care home where my father has recently been residing. Since his arrival, I have observed nothing but the utmost care and professionalism from everyone involved. The level of
service provided has been nothing short of fantastic, and it is evident that the well-being of the residents is a top priority.
I wish to extend a heartfelt thank you to each and every one of you for your dedication and kindness. It is greatly appreciated by both my family and myself. May God bless you all for the invaluable work you do. Warm regards,
01 September 2025
Staff were very supportive and respite care was excellent. Rooms had a lovely view, garden was nice. Food was apparently (according to resident) a bit more basic than he would like. My dad made rapid progress during his respite stay and was able to go home in much better shape. Nurses did a great
job.
29 August 2025
Very friendly atmosphere and professional.
Staff very helpful, unit runs smoothly.
29 August 2025
I have visited the unit on 3 occasions and witnessed a friendly environment. My father-in-law has been in the unit for only a few months. He appears to be enjoying the time at Waterside and appears in their social media posts, undertaking various activities with vigour. I engage with other residents
as they are keen to say 'Hello@. P.S. I cannot comment on the 'Value for Money' option. I have no idea of the costs.
22 August 2025
I visited my Aunt during a short visit to London. I had previously visited her in April. The difference in my Aunt was wonderful to see. She was happy, content and well cared for. It was so evident in her appearance, how well she was in herself. I was met with a smiling and very happy person. It was
a completely different person to the visit in April. In April she was well cared for but she wasn't happy or settled in herself.
I do ring and speak with the staff on a weekly basis. They have been amazing with their support and advice. As I live in Ireland. This has been a great help to myself and my family. In April, I visited her room, it was spacious, immaculately clean and had all her home comforts such as photos and some of her personal items. It is very much a home from home. We are just so grateful for the help and support my Aunt receives every day and this is down to the care home and the staff. I can't praise them enough. We are so lucky to have this service for my Aunt.
Latest Reviews for Waterside
10 June 2026
Since my aunt has been a resident at Waterside Care Home, I have felt supported by the team with any questions or related improvements required for her care.
15 May 2026
I want to thank the staff for being so good to me and helpful.
04 May 2026
We are so relieved our aunt is here. She is receiving excellent from a dedicated tea. They understand her needs and our aunt is happy here.
18 March 2026
The patient is treated with dignity and care. The room is nice and warm. The nurses are caring and friendly. The patient is putting on weight and trying to verbalise despite the hospital declaring that the patient would remain mute. Keep up the good work. Thank you.
02 March 2026
Mum seems settled here and looked after well. Staff are friendly seem to check on mum to make sure she is okay. I feel ok when leaving knowing that mum will be fine.
02 March 2026
Always find the staff accommodating, and have a good feeling about how they are looking after mum. The place and mum are kept very clean. They also try very hard to give mum the food she is fancying. We cannot complain about that. She is being looked after.
30 January 2026
Waterside is a lovely home for my friends. Caring staff who treat residents with dignity and always make me feel welcome clean, comfortable and tasty food. Thanks for all you do.
30 January 2026
Very good overall. Very satisfied.
30 January 2026
10 out of 10 for Waterside. Thank you hall.
30 January 2026
Very nice and clean accomadation, with friendly staff. Only complaint my mothers clothes dont always come back after they have been cleaned.
28 January 2026
My aunt likes the cosy atmosphere. She enjoys the activities and is very settled.
15 December 2025
My sister had her own room, it was clean and tidy.
Three meals a day were offered.
Common room sitting area provided for the residents to sit and watch TV together. Dining area for residents was spacious.
12 November 2025
Mum really did enjoy her stay after being in hospital. The staff were lovely and the treatment was excellent. She felt spoilt and the food was her favourite!
12 November 2025
The staff always friendly and acknowledge you.
12 November 2025
Very happy with the way mum is cared for. Staff always happy and helpful. Lovely atmosphere. Appreciate everything the staff do for her.
04 November 2025
Good day, I hope this message finds you well. I wish to express my sincere gratitude to all the staff and carers at the care home where my father has recently been residing. Since his arrival, I have observed nothing but the utmost care and professionalism from everyone involved. The level of
service provided has been nothing short of fantastic, and it is evident that the well-being of the residents is a top priority.
I wish to extend a heartfelt thank you to each and every one of you for your dedication and kindness. It is greatly appreciated by both my family and myself. May God bless you all for the invaluable work you do. Warm regards,
01 September 2025
Staff were very supportive and respite care was excellent. Rooms had a lovely view, garden was nice. Food was apparently (according to resident) a bit more basic than he would like. My dad made rapid progress during his respite stay and was able to go home in much better shape. Nurses did a great
job.
29 August 2025
Very friendly atmosphere and professional.
Staff very helpful, unit runs smoothly.
29 August 2025
I have visited the unit on 3 occasions and witnessed a friendly environment. My father-in-law has been in the unit for only a few months. He appears to be enjoying the time at Waterside and appears in their social media posts, undertaking various activities with vigour. I engage with other residents
as they are keen to say 'Hello@. P.S. I cannot comment on the 'Value for Money' option. I have no idea of the costs.
22 August 2025
I visited my Aunt during a short visit to London. I had previously visited her in April. The difference in my Aunt was wonderful to see. She was happy, content and well cared for. It was so evident in her appearance, how well she was in herself. I was met with a smiling and very happy person. It was
a completely different person to the visit in April. In April she was well cared for but she wasn't happy or settled in herself.
I do ring and speak with the staff on a weekly basis. They have been amazing with their support and advice. As I live in Ireland. This has been a great help to myself and my family. In April, I visited her room, it was spacious, immaculately clean and had all her home comforts such as photos and some of her personal items. It is very much a home from home. We are just so grateful for the help and support my Aunt receives every day and this is down to the care home and the staff. I can't praise them enough. We are so lucky to have this service for my Aunt.