






Waterside care home in Peckham is run by Agincare by trained,caring staff.
The care home supports people living with dementia and Alzheimer’s, and provides dignified care for older people.
Chefs serve freshly prepared home-cooked meals.
The meals are healthy, nutritionally balanced and locally-sourced, wherever possible.
Care Provided by Waterside
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
- COPD/Pulmonary Disease
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Meals
- Activities
- Designated care advisor
- Support with funding
- 24-hour care updates via our app
- Housekeeping
- Laundry
- And more.
In fact, we have NO HIDDEN FEES and will never ask you to pay more than your agreed weekly fee.
The price(s) shown are provided by the care home. Contact Waterside for full pricing details and T&Cs.
Contact Waterside to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Agincare Homes Holdings Ltd
- Private Owned
Person in charge
- Fiona Hewitt(Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (49)
- Single Rooms with ensuite Wet Room (49)
Waterside Reviews (95)
Waterside has a Review Score of 9.5 (9.492) out of 10, based on 36 reviews in the last 2 years.
Over all time Waterside has 95 reviews.
My mum is comfortable and is being well cared for by the staff at the home. The staff are friendly, hardworking and compassionate. They are welcoming to families and friends. We are updated and kept informed of my mum's wellbeing and care. My observation is that my mum is always happy to see her carers offering smiles and a trusting posture. This tells me a lot about the care offered as my mum is non-verbal.
We are so pleased your cousin is enjoying their home at Trafalgar and your view of the staff is so positive. We will ensure we pass on your feedback to the team and thank you for your review.
All staff very friendly and helpful.
This care home has been a great respite for my mum. All the staff very friendly and helpful. All the family involved like to say a big thank you for all your support. Many thanks.
The first thing I noticed was the cleanliness; there was no smell of urine (which can't be helped but can be cleaned). The staff are so patient and kind; they treat everyone with dignity and respect. The rooms are clean with a good shower. They always offer a cup of tea. I have been his main carer for 3 years. Knowing he is safe and well looked after has been a huge relief. Thank you.
Since my aunt has been a resident at Waterside Care Home, I have felt supported by the team with any questions or related improvements required for her care.
I want to thank the staff for being so good to me and helpful.
We are so relieved our aunt is here. She is receiving excellent from a dedicated tea. They understand her needs and our aunt is happy here.
The patient is treated with dignity and care. The room is nice and warm. The nurses are caring and friendly. The patient is putting on weight and trying to verbalise despite the hospital declaring that the patient would remain mute. Keep up the good work. Thank you.
Always find the staff accommodating, and have a good feeling about how they are looking after mum. The place and mum are kept very clean. They also try very hard to give mum the food she is fancying. We cannot complain about that. She is being looked after.
Mum seems settled here and looked after well. Staff are friendly seem to check on mum to make sure she is okay. I feel ok when leaving knowing that mum will be fine.
Very nice and clean accomadation, with friendly staff. Only complaint my mothers clothes dont always come back after they have been cleaned.
10 out of 10 for Waterside. Thank you hall.
Very good overall. Very satisfied.
Waterside is a lovely home for my friends. Caring staff who treat residents with dignity and always make me feel welcome clean, comfortable and tasty food. Thanks for all you do.
My aunt likes the cosy atmosphere. She enjoys the activities and is very settled.
Three meals a day were offered.
Common room sitting area provided for the residents to sit and watch TV together. Dining area for residents was spacious.
Very happy with the way mum is cared for. Staff always happy and helpful. Lovely atmosphere. Appreciate everything the staff do for her.
The staff always friendly and acknowledge you.
Mum really did enjoy her stay after being in hospital. The staff were lovely and the treatment was excellent. She felt spoilt and the food was her favourite!
I wish to extend a heartfelt thank you to each and every one of you for your dedication and kindness. It is greatly appreciated by both my family and myself. May God bless you all for the invaluable work you do. Warm regards,
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Waterside.
There are no upcoming events for Waterside.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Waterside.
Accreditations
There are no accreditations posted yet for Waterside.
Meet the Team (7)

I am a seasoned nurse manager with 15 years of experience. I take great pride in working for Agincare and leading the team at Waterside Care Home, where we are dedicated to providing exceptional care and support tailored to the individual needs of our residents. Our home is truly wonderful, and we have an amazing team.
My vision is to foster a 'home from home' atmosphere for our lovely residents.
We warmly welcome visitors who wish to experience our family-friendly environment, and I am always available to discuss any inquiries regarding future needs.

My name is Nicole Smith, and I am honoured to serve as the Senior Lead Nurse at Waterside Care Home. I joined the team in 2023 to support the launch of the Avon Unit, bringing with me over seven years of nursing experience spanning acute hospital care, care homes, and specialist palliative care within the community. Being part of the Avon Unit’s development from the ground up has been both a rewarding and professionally enriching experience.
Throughout my career, I have developed a deep passion for caring for others—particularly those with complex needs and at vulnerable stages of life. My background in specialist palliative care has taught me the importance of dignity, empathy, and personalised support, which I strive to uphold in every aspect of my role.
As Senior Lead Nurse, I am responsible for leading the nursing team to deliver safe, high-quality, and person-centred care. This includes administering medications, managing complex health needs, mentoring junior staff, and developing comprehensive care plans. I also work closely with our multidisciplinary team to ensure we provide a compassionate and nurturing environment for both residents and colleagues.
What I value most is the strong culture of teamwork and shared commitment that defines Waterside. I am dedicated to making a meaningful difference in the lives of our residents while supporting and empowering those I work alongside. It’s a privilege to be part of such a caring and dynamic community.

Hello, my name is Anwar and I am the Home Administrator at Waterside Care Home. Although my role is quite busy, I truly enjoy my position and the interactions I have with my colleagues, residents, and families in this cheerful and welcoming environment. My responsibilities include supporting management by overseeing all financial matters, HR, payroll, and general administration for the home.

My name is Ansu Sunny, and I am privileged to serve as a Senior Registered Nurse at Waterside Care Home. I joined the team in June 2023, during the exciting launch of the new Avon unit, and it has been a truly rewarding experience to be part of this journey from its inception.
In my role as a Senior Nurse, I am entrusted with the responsibility of delivering exceptional care to our residents. This includes administering medications, closely monitoring health conditions, and leading our nursing team to ensure the highest standards of care and outcomes. I also take pride in mentoring junior staff, coordinating comprehensive care plans, and collaborating with the multidisciplinary team to create a safe, nurturing, and compassionate environment for both our residents and my colleagues.
What makes my role particularly fulfilling is the strong sense of teamwork and collaboration that defines our culture at Waterside Care Home. I am deeply passionate about making a meaningful difference in the lives of our residents while providing unwavering support to my team. The opportunity to contribute to such a dynamic and caring community is truly an honour.

Sam is a dedicated and compassionate individual who is deeply committed to the well-being of the residents at Waterside Care Home. With a genuine passion for care, Sam not only plays an integral role in providing high-quality support to the residents, but also ensures that they receive the utmost attention and personalized care that enhances their quality of life. Sam’s approach to caregiving is characterized by patience, empathy, and a strong sense of responsibility, creating a nurturing and supportive environment that promotes comfort and dignity for each resident.
In addition to their caregiving role, Sam also contributes significantly as the home’s receptionist. With a warm and welcoming demeanor, Sam plays a key part in ensuring smooth communication and a friendly atmosphere within the home. Whether greeting visitors, managing inquiries, or coordinating day-to-day operations, Sam’s efficiency and excellent organizational skills help maintain a well-functioning and harmonious environment for both residents and staff.
Both roles are incredibly self-actualizing for Sam, as they are driven by a deep sense of purpose and fulfillment in making a positive impact on the lives of others. By supporting residents with compassionate care and contributing to the smooth operation of the home, Sam finds great satisfaction in the knowledge that their work creates a safe, happy, and welcoming space for all who call Waterside Care Home their own.

Hello my name is Fiona White. I am delighted to join the Agincare Team, and Waterside Family as the new Activities Coordinator.
My focus will be on enhancing residents quality of life, through personalised activities that promote independence, dignity and choice.
Collaborating with residents, families, our dedicated team, and external partners, aligns perfectly with Agincare’s mission of providing outstanding care in the community.
I look forward to making a difference, along this rewarding journey. It is a privilege to support our Home Manager’s vision of providing a home away from home, for our residents.

Hello My Name is Theresa, the Resident Ambassador here at Waterside. Having worked in the NHS for many years, campaigned with Friends Of The Earth, and worked as a Medical Secretary, I have the experience of getting to the bottom of what people need.
It is my pleasure to be a voice for the residents here at our home, and personally I believe that discussions are important for everyone. I endeavour to take into account the cost of things that we may want, whilst being reasonable and considering, will it be really useful, and is it worth it, as being organic, and fair trade is of interest to me.
I am proud to be a resident here at Waterside, and look forward to welcoming future residents to our home, whilst being committed to helping shape activities, and experiences for current and future residents.
Frequently Asked Questions about Waterside
What types of Care is Waterside registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Waterside have?
There are 49 Single Rooms.
What are the Facilities & Services at Waterside?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Waterside to the centre of London?
3.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Waterside to verify any information. View our terms and conditions. Waterside has an Enhanced Service -more info.