Colleagues at Waterside will be happy to discuss our weekly fees with you and what our fees include.
These prices are only a guideline, please contact Waterside to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Waterside has a Review Score of 9.3 (9.250) out of 10, based on 18 reviews in the last 2 years.
Over all time Waterside has 78 reviews.
Thank you for your review and valuable feedback we truly appreciate you taking your time in letting us know your experience.
Thank you for your review and we are glad the care and aesthetics, etc met you and your aunts standards.
Thank you for your kind words. I am very happy that you enjoyed your experience with us.
Thank you very much for your review and kind words
Thank you for your kind words and I am truly happy that we met your standards in the care we provided to your aunt.
Thank you for your lovely review. We truly are happy that we were able to support in the transitioning of mum's needs. This aligns with our ethos as a family run business.
A special thank you to the nurse on her floor, who looked after my Grandma with genuine care every day. She supported me emotionally during a very difficult time and showed incredible kindness-I'll never forget the moment I saw her gently plating my Grandma's hair. It meant so much to our family.
Thank you to everyone at Waterside for helping us through such a challenging period. Your compassion made a real difference and I will never forget what you all did for our family.
Thank you for your heart felt review. We truly appreciate your kind words We at Waterside truly pride ourselves with compassion care and are happy that was your experience. We are truly humbled by your review.
My team and I are truly humbled by your heartfelt comments and are glad that it was a good experience.
Thank you for your amazing review and we are glad you are enjoying the overall care being provided to you at Waterside. This is very delightful to read.
Thank you for your heart felt review. It means a lot to the Southwark team and Waterside team. We aim to give exceptional care. Thanks again for the review we are extremely humbled by your kind words.
Thank you very much for your kind words and very pleased that her overall holistic health is being addressed at Waterside from our dedicated team.
Thank you for your kind words. We're glad to hear you find Waterside to be a calm and welcoming place. It's great to know the variety of activities and regular home meetings are making a positive difference. We appreciate your feedback!
Thank you for your review, my team and I are very pleased with your honest response.
Thank you for taking the time to leave a review. We treat all feedback very seriously and therefore could you please provide us with more information at customercare@agincare.com to ensure this can be thoroughly investigated. Many Thanks
The Review Score of 9.3 (9.250) out of 10 for Waterside is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I am a seasoned nurse manager with 15 years of experience. I take great pride in working for Agincare and leading the team at Waterside Care Home, where we are dedicated to providing exceptional care and support tailored to the individual needs of our residents. Our home is truly wonderful, and we have an amazing team.
My vision is to foster a 'home from home' atmosphere for our lovely residents.
We warmly welcome visitors who wish to experience our family-friendly environment, and I am always available to discuss any inquiries regarding future needs.
My name is Nicole Smith, and I am honoured to serve as the Senior Lead Nurse at Waterside Care Home. I joined the team in 2023 to support the launch of the Avon Unit, bringing with me over seven years of nursing experience spanning acute hospital care, care homes, and specialist palliative care within the community. Being part of the Avon Unit’s development from the ground up has been both a rewarding and professionally enriching experience.
Throughout my career, I have developed a deep passion for caring for others—particularly those with complex needs and at vulnerable stages of life. My background in specialist palliative care has taught me the importance of dignity, empathy, and personalised support, which I strive to uphold in every aspect of my role.
As Senior Lead Nurse, I am responsible for leading the nursing team to deliver safe, high-quality, and person-centred care. This includes administering medications, managing complex health needs, mentoring junior staff, and developing comprehensive care plans. I also work closely with our multidisciplinary team to ensure we provide a compassionate and nurturing environment for both residents and colleagues.
What I value most is the strong culture of teamwork and shared commitment that defines Waterside. I am dedicated to making a meaningful difference in the lives of our residents while supporting and empowering those I work alongside. It’s a privilege to be part of such a caring and dynamic community.
Hello, my name is Anwar and I am the Home Administrator at Waterside Care Home. Although my role is quite busy, I truly enjoy my position and the interactions I have with my colleagues, residents, and families in this cheerful and welcoming environment. My responsibilities include supporting management by overseeing all financial matters, HR, payroll, and general administration for the home.
My name is Ansu Sunny, and I am privileged to serve as a Senior Registered Nurse at Waterside Care Home. I joined the team in June 2023, during the exciting launch of the new Avon unit, and it has been a truly rewarding experience to be part of this journey from its inception.
In my role as a Senior Nurse, I am entrusted with the responsibility of delivering exceptional care to our residents. This includes administering medications, closely monitoring health conditions, and leading our nursing team to ensure the highest standards of care and outcomes. I also take pride in mentoring junior staff, coordinating comprehensive care plans, and collaborating with the multidisciplinary team to create a safe, nurturing, and compassionate environment for both our residents and my colleagues.
What makes my role particularly fulfilling is the strong sense of teamwork and collaboration that defines our culture at Waterside Care Home. I am deeply passionate about making a meaningful difference in the lives of our residents while providing unwavering support to my team. The opportunity to contribute to such a dynamic and caring community is truly an honour.
Sam is a dedicated and compassionate individual who is deeply committed to the well-being of the residents at Waterside Care Home. With a genuine passion for care, Sam not only plays an integral role in providing high-quality support to the residents, but also ensures that they receive the utmost attention and personalized care that enhances their quality of life. Sam’s approach to caregiving is characterized by patience, empathy, and a strong sense of responsibility, creating a nurturing and supportive environment that promotes comfort and dignity for each resident.
In addition to their caregiving role, Sam also contributes significantly as the home’s receptionist. With a warm and welcoming demeanor, Sam plays a key part in ensuring smooth communication and a friendly atmosphere within the home. Whether greeting visitors, managing inquiries, or coordinating day-to-day operations, Sam’s efficiency and excellent organizational skills help maintain a well-functioning and harmonious environment for both residents and staff.
Both roles are incredibly self-actualizing for Sam, as they are driven by a deep sense of purpose and fulfillment in making a positive impact on the lives of others. By supporting residents with compassionate care and contributing to the smooth operation of the home, Sam finds great satisfaction in the knowledge that their work creates a safe, happy, and welcoming space for all who call Waterside Care Home their own.
Hello my name is Fiona White. I am delighted to join the Agincare Team, and Waterside Family as the new Activities Coordinator.
My focus will be on enhancing residents quality of life, through personalised activities that promote independence, dignity and choice.
Collaborating with residents, families, our dedicated team, and external partners, aligns perfectly with Agincare’s mission of providing outstanding care in the community.
I look forward to making a difference, along this rewarding journey. It is a privilege to support our Home Manager’s vision of providing a home away from home, for our residents.
Hello My Name is Theresa, the Resident Ambassador here at Waterside. Having worked in the NHS for many years, campaigned with Friends Of The Earth, and worked as a Medical Secretary, I have the experience of getting to the bottom of what people need.
It is my pleasure to be a voice for the residents here at our home, and personally I believe that discussions are important for everyone. I endeavour to take into account the cost of things that we may want, whilst being reasonable and considering, will it be really useful, and is it worth it, as being organic, and fair trade is of interest to me.
I am proud to be a resident here at Waterside, and look forward to welcoming future residents to our home, whilst being committed to helping shape activities, and experiences for current and future residents.
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