Submit a Review for Alexander House Residential Care Home Wimbledon
12 Clifton Road, Ridgway, Wimbledon, London, SW19 4QT
View Full Details of Alexander House Residential Care Home WimbledonLatest Reviews for Alexander House Residential Care Home Wimbledon
03 October 2025
My grandad has been hear for a while now and this place has made him feel content and as I'm getting to know the staff here, they are attentive to his needs and he is happy knowing that he has the full support he needs, and of course I'm very happy that he has settled in and he is happy. There was a barbecue not long ago it was a great day with lots of food, family of all that stays there and again I couldn't of asked for more from the Manager Andrea, awesome place to be so thank you again
01 October 2025
Upon arrival at Alexander House, we were greeted by giant sunflowers blooming in the front garden, and this felt symbolic of the sunny disposition of the staff team. The atmosphere felt warm and welcoming. The decor bright and beautiful. Residents in the lounge/dining areas seemed contented, not least our Uncle, whom ate well and spoke positively of staff; their affection and social activities. Our uncle particularly enjoyed the recent horse riders visit; he loves horses! Staff seem trauma-informed and warmly responsive to residents individual needs ands wants; human rather than clinical. Thank you to the management and team for our lovely visit and for all you do to help our dear Uncle feel at home, as he continues to adapt to a challenging health condition, and the need for residential care, as well as managing grief; the loss of his dear wife; his childhood sweetheart and life partner. Our uncle looked well; all things considered. We look forward to returning! All good wishes.
23 September 2025
The staff at Alexander House always go the extra mile to help our parent. The surroundings are clean and spacious, and the garden is also pleasant and private. The family note that the care Alexander House take with medical issues is very professional. All in all, we're very happy that our parent is cared for - and that they have a happy community around them.
28 August 2025
I cannot say in words how kind and caring all the staff here are. The manager is amazing not only to residents but to family also the staff go above and beyond to ensure everyone is cared and loved for in every way. The activities are brilliant even a visit from the local horse riding stables arranged what an amazing thing to do for all the residents. Nothing is to much trouble brilliant in every way. My mum has been here for just over a year now and the care and dedication she receives from all who work there brings a tear of joy to me everyday
25 March 2025
My mother is so calm and happy in Alexander House. She loves the caring staff, and eats up all the food with enthusiasm. They take very good care of her and keep me totally up-to-date with her progress and her well-being. There is a beautiful garden that she can sit in when the weather is good . I am so glad I chose Alexander House.
18 March 2025
My friend entered Alexander House in January 2023. Through to Easter 2024 a series of management changes took place which, at times, resulted in a lack of focus on organisation. Since Easter 2024 a new management team has been in place resulting in a marked improvement in all aspects of provision. Throughout my friend's residence his everyday carers have been consistently kind and thoughtful. I find them well informed about his care and health needs. They are professional. The Home is welcoming to visitors. I am received warmly and cheerfully by name. The food provided is very good and well prepared. It conforms to my friend's dietary needs and his preferences. My friend is settled in one of the larger rooms which enjoys a pleasant aspect. The room is comfortable and well maintained. My friend is happy residing in the Home. This is confirmed when I ask him and in the way he responds to his carers.
24 February 2025
The staff are wonderful and have provided great care for my mum. The daily routine activities are good fun and stimulation for all the housemates. The staff always engage and provide encouragement for all.
22 January 2025
Always a friendly atmosphere. Even when some residents are challenging the status quo is maintained. Activities are a welcome respite for all. Staff are very conscientious and diligent. Perhaps the communal rooms could be a bit warmer in the cold weather spell.
17 January 2025
My mother has been at Alexander House for 2.5 years, she is happy to be there. By choice, she does not join in many activities but appreciates being asked. Each day the cook comes to have a chat, the carers are kind and made a big effort to help her celebrate her 100th birthday earlier in the year.
17 January 2025
I attended the Christmas lunch and there was wine and a good selection of food. The staff were attentive and there was a festive atmosphere. I had expected live music but that didn't happen.
12 January 2024
As usual, Alexander House invited family and friends to their Christmas party (this was my 10th party, my mother entered Alexander House in May 2014 when she was 89 years old). It was another fabulous party, with a cabaret singer who was first class. The food was varied and delicious, the chef really knows her business. The carers were their usual delightful selves and one danced with a resident. This was delightful to watch and somewhat unexpected because I didn't think any of the residents were that mobile! (My mother is now 99 and is the third oldest resident). The crucial point for those reading these reviews is that my mother loves it at Alexander House.
11 January 2024
Couldn’t ask for better care for my father. A very friendly, warm and caring environment. Great communication from the management team. Feels like a home from home. Great communication between the doctor and the staff at Alexander House. Blessed to be part of the Alexander House family.
23 June 2023
My mother has recently become a resident at this excellent facility. The accommodation is of an extremely high standard. The facilities are modern and of a high specification which made my mother extremely comfortable. Her personal highlights are the catering. The menu on offer is extensive and healthy. The day trips and other activities are excellently planned and thought out. The highly trained have made a potentially difficult situation, especially easy. They treat my mother with dignity and compassion at all times, as well as maintaining a very high standard of care. Would highly recommend it.
20 April 2022
We are so grateful for the care that my aunt received at Alexander House Residential Care Home Wimbledon. The home had been recommended to me by a friend whose Mum has lived there for a few years and I am so glad she did. My aunt needed end-of-life care and was only with Alexander House Residential Care Home Wimbledon for a few weeks. The staff treated my aunt with such kindness and respect. We visited most days and everyone was always very welcoming of us too, which was much appreciated. It's a very pleasant place, full of light and has a lovely garden. My aunt was not able to join other residents for her meals or the activities and spent her time resting in her room but she was safe and she was cared for. We shall always be grateful to one member of staff and the team for everything they did for my aunt. Thank you all.
11 April 2022
Sadly my mum-in-law's needs were more suited to a nursing home but one member of staff, in particular, and all, did their best to make her time there as comfortable as possible. Our family send thanks for their kindness during her brief stay. Highly recommended.
25 June 2021
The staff are kind and patient and always have time for the residents. The rooms are light airy and spacious. The food is good. It is a lovely home.
24 June 2021
My mother-in-law is treated with dignity and respect at all times. Her stay at Alexander House Residential Care Home Wimbledon has been very beneficial to her. We are happy that she is safe and well looked after despite a difficult year during the pandemic.
23 June 2021
My mother has been in Alexander House for nearly three years. She is well looked after and comfortable. She especially appreciated the Christian ethos of the home and enjoys the prayers, hymns, and church services.
03 June 2021
Very good care.
27 January 2021
Excellent facilities to support safe ongoing contact with relatives. Great to be able to visit relatives and see the wonderful care being afforded to our relative. Very friendly staff, supportive and accomodating.
Latest Reviews for Alexander House Residential Care Home Wimbledon
03 October 2025
My grandad has been hear for a while now and this place has made him feel content and as I'm getting to know the staff here, they are attentive to his needs and he is happy knowing that he has the full support he needs, and of course I'm very happy that he has settled in and he is happy. There was a barbecue not long ago it was a great day with lots of food, family of all that stays there and again I couldn't of asked for more from the Manager Andrea, awesome place to be so thank you again
01 October 2025
Upon arrival at Alexander House, we were greeted by giant sunflowers blooming in the front garden, and this felt symbolic of the sunny disposition of the staff team. The atmosphere felt warm and welcoming. The decor bright and beautiful. Residents in the lounge/dining areas seemed contented, not least our Uncle, whom ate well and spoke positively of staff; their affection and social activities. Our uncle particularly enjoyed the recent horse riders visit; he loves horses! Staff seem trauma-informed and warmly responsive to residents individual needs ands wants; human rather than clinical. Thank you to the management and team for our lovely visit and for all you do to help our dear Uncle feel at home, as he continues to adapt to a challenging health condition, and the need for residential care, as well as managing grief; the loss of his dear wife; his childhood sweetheart and life partner. Our uncle looked well; all things considered. We look forward to returning! All good wishes.
23 September 2025
The staff at Alexander House always go the extra mile to help our parent. The surroundings are clean and spacious, and the garden is also pleasant and private. The family note that the care Alexander House take with medical issues is very professional. All in all, we're very happy that our parent is cared for - and that they have a happy community around them.
28 August 2025
I cannot say in words how kind and caring all the staff here are. The manager is amazing not only to residents but to family also the staff go above and beyond to ensure everyone is cared and loved for in every way. The activities are brilliant even a visit from the local horse riding stables arranged what an amazing thing to do for all the residents. Nothing is to much trouble brilliant in every way. My mum has been here for just over a year now and the care and dedication she receives from all who work there brings a tear of joy to me everyday
25 March 2025
My mother is so calm and happy in Alexander House. She loves the caring staff, and eats up all the food with enthusiasm. They take very good care of her and keep me totally up-to-date with her progress and her well-being. There is a beautiful garden that she can sit in when the weather is good . I am so glad I chose Alexander House.
18 March 2025
My friend entered Alexander House in January 2023. Through to Easter 2024 a series of management changes took place which, at times, resulted in a lack of focus on organisation. Since Easter 2024 a new management team has been in place resulting in a marked improvement in all aspects of provision. Throughout my friend's residence his everyday carers have been consistently kind and thoughtful. I find them well informed about his care and health needs. They are professional. The Home is welcoming to visitors. I am received warmly and cheerfully by name. The food provided is very good and well prepared. It conforms to my friend's dietary needs and his preferences. My friend is settled in one of the larger rooms which enjoys a pleasant aspect. The room is comfortable and well maintained. My friend is happy residing in the Home. This is confirmed when I ask him and in the way he responds to his carers.
24 February 2025
The staff are wonderful and have provided great care for my mum. The daily routine activities are good fun and stimulation for all the housemates. The staff always engage and provide encouragement for all.
22 January 2025
Always a friendly atmosphere. Even when some residents are challenging the status quo is maintained. Activities are a welcome respite for all. Staff are very conscientious and diligent. Perhaps the communal rooms could be a bit warmer in the cold weather spell.
17 January 2025
My mother has been at Alexander House for 2.5 years, she is happy to be there. By choice, she does not join in many activities but appreciates being asked. Each day the cook comes to have a chat, the carers are kind and made a big effort to help her celebrate her 100th birthday earlier in the year.
17 January 2025
I attended the Christmas lunch and there was wine and a good selection of food. The staff were attentive and there was a festive atmosphere. I had expected live music but that didn't happen.
12 January 2024
As usual, Alexander House invited family and friends to their Christmas party (this was my 10th party, my mother entered Alexander House in May 2014 when she was 89 years old). It was another fabulous party, with a cabaret singer who was first class. The food was varied and delicious, the chef really knows her business. The carers were their usual delightful selves and one danced with a resident. This was delightful to watch and somewhat unexpected because I didn't think any of the residents were that mobile! (My mother is now 99 and is the third oldest resident). The crucial point for those reading these reviews is that my mother loves it at Alexander House.
11 January 2024
Couldn’t ask for better care for my father. A very friendly, warm and caring environment. Great communication from the management team. Feels like a home from home. Great communication between the doctor and the staff at Alexander House. Blessed to be part of the Alexander House family.
23 June 2023
My mother has recently become a resident at this excellent facility. The accommodation is of an extremely high standard. The facilities are modern and of a high specification which made my mother extremely comfortable. Her personal highlights are the catering. The menu on offer is extensive and healthy. The day trips and other activities are excellently planned and thought out. The highly trained have made a potentially difficult situation, especially easy. They treat my mother with dignity and compassion at all times, as well as maintaining a very high standard of care. Would highly recommend it.
20 April 2022
We are so grateful for the care that my aunt received at Alexander House Residential Care Home Wimbledon. The home had been recommended to me by a friend whose Mum has lived there for a few years and I am so glad she did. My aunt needed end-of-life care and was only with Alexander House Residential Care Home Wimbledon for a few weeks. The staff treated my aunt with such kindness and respect. We visited most days and everyone was always very welcoming of us too, which was much appreciated. It's a very pleasant place, full of light and has a lovely garden. My aunt was not able to join other residents for her meals or the activities and spent her time resting in her room but she was safe and she was cared for. We shall always be grateful to one member of staff and the team for everything they did for my aunt. Thank you all.
11 April 2022
Sadly my mum-in-law's needs were more suited to a nursing home but one member of staff, in particular, and all, did their best to make her time there as comfortable as possible. Our family send thanks for their kindness during her brief stay. Highly recommended.
25 June 2021
The staff are kind and patient and always have time for the residents. The rooms are light airy and spacious. The food is good. It is a lovely home.
24 June 2021
My mother-in-law is treated with dignity and respect at all times. Her stay at Alexander House Residential Care Home Wimbledon has been very beneficial to her. We are happy that she is safe and well looked after despite a difficult year during the pandemic.
23 June 2021
My mother has been in Alexander House for nearly three years. She is well looked after and comfortable. She especially appreciated the Christian ethos of the home and enjoys the prayers, hymns, and church services.
03 June 2021
Very good care.
27 January 2021
Excellent facilities to support safe ongoing contact with relatives. Great to be able to visit relatives and see the wonderful care being afforded to our relative. Very friendly staff, supportive and accomodating.