Alexander House Wimbledon

12 Clifton Road, Ridgway, Wimbledon, London SW19 4QT

Alexander House Wimbledon, London, London
Alexander House Wimbledon, London, London
Alexander House Wimbledon, London, London

Alexander House, in Wimbledon, is suited to a number of care challenges that include dementia care, thanks to a skilled and friendly team and versatile living environment.

The service is part of a Christian charity which looks to embrace residents’ connection to their faith, helped by a strong sense of empathy and compassion, with residents able to feel confident in the support and expertise of carers.

A welcoming environment and charming interior is maintained with regular attention to hygiene and cleanliness, while pleasant grounds are also popular with clients.

Group: Keychange Care

Person in charge: Grace Shepherd (Manager)

Local Authority / Social Services: London Borough of Merton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 20 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 20

Shared Rooms: 0

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £775 – £900

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Situated off Ridgway in Wimbledon village. Alexander House is between Ridgway at one end of Clifton Road and Wimbledon common at the other end of Clifton Road

Parking:

Two car parks are at front and rear of building

Latest Care Quality Commission* Report on Alexander House Wimbledon: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.5 Alexander House Wimbledon has a Review Score of 8.5 (8.500)

The Review Score of 8.5 (maximum of 10) for Alexander House Wimbledon is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Alexander House Wimbledon in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Alexander House Wimbledon is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 3.75 Points relating to the number of positive Reviews for Alexander House Wimbledon is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 4 positive Reviews (20 registered maximum number of service users ÷ 5). 2 Reviews ÷ 4 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Alexander House Wimbledon?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Alexander House Wimbledon

  • Daughter of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1

My mother-in law has been living at Alexander House since leaving hospital after a heart attack last December. She has vascular dementia. Her physical condition has improved with the care given her during the last six months.She is contented. We witness patience and kindness from staff whenever we visit. There is a positive, happy atmosphere of being in a home, in the best sense of the word. Staff know their patients and work well as a team towards keeping residents happy.
We are confident that we have chosen a home we would be happy to stay in ourselves, were we in similar circumstances.

How likely would you be to recommend Alexander House Wimbledon? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has lived at Alexander House for 3 months now, and has settled well. The staff are supportive and we are very happy with our choice. Thank you to everyone for their dedication and professionalism while at the same time creating a warm and home like atmosphere as much as possible.

How likely would you be to recommend Alexander House Wimbledon? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

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Awards / Recognitions

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Job Vacancies

Staff Profiles

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Care Home Idol 2016

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