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Care Homes Owned by Keychange Charity

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9.4 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Keychange Charity
Keychange is a Christian charity that has been providing care and support to vulnerable people for over 100 years.

The Keychange strapline is 'Transforming lives through the power of community', as the charity believes wholeheartedly in the importance of relationship and belonging in changing lives.

Whilst Keychange is a Christian charity, people of all faiths and none are very welcome. Today, Keychange manages two housing communities, and seven care communities across the south of the UK.

Keychange Charity Locations (7)

 - Browse 7 Care Homes owned by Keychange Charity
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Fair Havens Care Community
468 Winchester Road, Bassett, Southampton SO16 7DD 
9.6 53 reviews
Fair Havens Care Community, Southampton, Hampshire
"I have always been very happy with the care and assistance that has been given to my mother, always been treated with dignity. Recently, my…"   Read all 53 reviews
  • from £1,150 / week
  • 23 Rooms
Location Type Care Home

When you first walk through the door at Fair Havens you will be greeted with warmth and a genuine smile. Fair Havens Care Community located in Southampton combines a friendly, warm and welcoming ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
Alexander House Residential Care Home Wimbledon
12 Clifton Road, Ridgway, Wimbledon, London SW19 4QT 
9.5 45 reviews
Alexander House Residential Care Home Wimbledon, London, London
"Words cannot explain the care love and dedication that every resident in this care home is given it goes above and beyond and they care and…"   Read all 45 reviews
  • from £1,400 / week
  • 20 Rooms
Location Type Care Home

The service is part of Keychange charity and welcomes people with all faiths or no faiths; all will find a strong sense of empathy and compassion, with residents able to feel confident in the support ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Rose Lawn
All Saints Road, Sidmouth EX10 8EX 
9.5 75 reviews
Rose Lawn, Sidmouth, Devon
"Rose Lawn is a bright care home which doesn't feel like walking into a home for the elderly. Everyone is very friendly and professional.…"   Read all 75 reviews
  • from £1,480 / week
  • 29 Rooms
Location Type Care Home

Rose Lawn is a charming property, a pleasant place to live and visit and an ideal choice for a wide range of care needs. Carers are skilled in a variety of nursing needs, help residents to ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Erith House
Lower Erith Road, Torquay TQ1 2PX 
9.4 40 reviews
Erith House, Torquay, Devon
"Erith House cared for my Dad over his last few challenging years and are still caring for my Mum. Both joined the community during Covid…"   Read all 40 reviews
  • from £1,480 / week
  • 21 Rooms
Location Type Care Home

Erith House is a Torquay care home that provides a welcoming and warm environment with a highly trained care team that takes a compassionate and kind approach to all personal needs. Erith House ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Rosemary Mount
147 Chesswood Road, Worthing BN11 2AE 
9.4 54 reviews
Rosemary Mount, Worthing, West Sussex
"My dad was a resident in Rosemary Mount for 2 years. The staff couldn't have treated him any better. They were always upbeat and kind to…"   Read all 54 reviews
  • from £1,200 / week
  • 29 Rooms
Location Type Care Home

Rosemary Mount is situated in East Worthing within easy reach of all the facilities a major seaside town can offer, including an excellent shopping centre, theatres, cinemas and seaside ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Romans Care Home
1 Roman Road, Southwick, Brighton BN42 4TP 
9.3 47 reviews
Romans Care Home, Brighton, West Sussex
"Mum has been at Romans nearly 5 years and is still happy and content there. Several weeks ago, Mum became seriously ill but did not want to…"   Read all 47 reviews
  • from £1,250 / week
  • 30 Rooms
Location Type Care Home

Situated in a quiet conservation area of Southwick, Romans Care Home is very close to local shops, library, community centre and GP Practice. Romans has been operating as a care home since 1957 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care
Alde House
Church Road, Penn, High Wycombe HP10 8NX 
9.2 23 reviews
Alde House, High Wycombe, Buckinghamshire
"I have such peace of mind that my Mum is cared for in such a kind, professional and loving environment. From the home-cooked meals and…"   Read all 23 reviews
  • from £1,450 / week
  • 16 Rooms
Location Type Care Home

Alde House is a homely residence employing a team of expert and friendly carers who are fully resourced in carrying out personalised provision. A charming property with scenic views, Alde House is ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
  • Learning Disability Care
  • Mental Health Care

Keychange Charity Reviews (337)

9.4

Keychange Charity has a Group Review Score of 9.4 (9.413) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Keychange Charity must have a Review Score.

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Review of

Romans Care Home

from Sallie B (Daughter of Resident) published on 26 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been at Romans nearly 5 years and is still happy and content there. Several weeks ago, Mum became seriously ill but did not want to go into hospital. The Staff/Carers looked after her beyond their remit, and had the patience of Saints! Mum has now made a significant recovery, and the staff continue
to encourage and support her. They are so kind and friendly and treat her with respect and dignity.
Mum is mostly happy with the food and hopefully will enjoy participating in the quizzes again soon, as well as the Church visits and communion service. The regular residents' meeting, to discuss and iron out any issues and generate ideas from the residents, is a very positive aspect. We are so grateful that Mum feels she is in her 'home from home'.
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the feedback. With so many changes in care now, carers are going above and beyond and pleased that the staff have been acknowledged for this.
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Review of

Alexander House Residential Care Home Wimbledon

from Debbie H (Daughter of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot explain the care love and dedication that every resident in this care home is given it goes above and beyond and they care and love like every resident to the maximum


Not only that they also care and give love to residents family during tough times. The special bond I have made with

the manager Andrea and the careers and activity coordinators over the last 2 years since my mum has been there has given me so much comfort and warmth in hard times.


No words can express how grateful I am to all staff at Alexander House xx

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Review of

Alexander House Residential Care Home Wimbledon

from Julia S (Friend of Resident) published on 15 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Impressed from the first day I visited.
All the staff are very caring and kind to my friend.
Since my friend has been there, she is now eating well and has put on weight and is in a much better place in herself, looking much happy!
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Review of

Fair Havens Care Community

from Maria G (Daughter of Resident) published on 11 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have always been very happy with the care and assistance that has been given to my mother, always been treated with dignity. Recently, my mother celebrated her 100th birthday. I said I would come up early before the family fathering and get mum ready. When I arrived, she looked amazing, all dressed
up, hair done and wearing a tiara and sash. 14 of us celebrated with a beautiful cake and some fizz (non alcoholic) for mum and the drivers. The sun shone, photos taken, and a great day was had by all. The best bit of the day was the card from the King and Queen. These people who care are all worth their weight in gold. Fair Havens is the best. Well done to Tracey and all the staff.
Reply from Tracey Halley, Manager at Fair Havens Care CommunityWe are always pleased to hear when families are happy with their parents care, and we enjoy celebrating their milestones along with their families and friends. I will ensure that your gratitude is passed on to the carers as they do a good job .
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Review of

Romans Care Home

from Marion b (Daughter of Resident) published on 11 May 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum went into the Romans for respite care . She was afraid of being alone at night , she had lost the will for self care and was eating little . Her mental state was awful and she felt she had no reason to continue living .
Since her stay ( now almost 2 months ) she has regained some confidence, is
eating well and has made friends . The difference is amazing.
I see happy staff and a clean environment, I see enriched living with visiting churches and activities .
She wants to stay now . Thank you
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for a lovely review. We love it when people come to stay and enjoy it so much they want to make it their forever home
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Review of

Alexander House Residential Care Home Wimbledon

from M K (Friend of Resident) published on 6 May 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely welcome from staff at this care home and enjoyed their interaction with our cousin Eileen who is a resident . The staff were so empathetic and warm. There was nothing that was to much trouble. They couldn't do enough for us. Very impressed.
Reply from Andrea Jones, Manager at Alexander House Residential Care Home WimbledonThank you so very much for your for your kind words. Our residents are at the centre of everything we do, and we value them, we hope that we are able to give them a quality life that they deserve.
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Review of

Fair Havens Care Community

from John W (Brother of Resident) published on 6 May 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister became a resident of Fair Havens in July 2024. I visit her regularly and have always found that the staff are kind and caring. Her dementia has increaded needing extra care, and she is now bedridden. Nothing is too much trouble for the staff. I am thankful that I chose Fair Havens for my sister's
care.
Reply from Tracey Halley, Manager at Fair Havens Care CommunityThank you for your kind words, we are glad to hear you are happy with the care your sister receives
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Review of

Romans Care Home

from J P (Brother of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everything is satisfactory, and the staff are very professional. My brother is well looked after and seems happy when I visit him. He could do with some help to get some shoes from the NHS, he only has slippers. Overall we are very satisfied with his care.
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the feedback and completing this review for us.
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Review of

Romans Care Home

from J M (Son of Resident) published on 26 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Romans 9 months ago and is so much happier and relaxed.


The staff team are very caring and supportive and the cooks make every effort to make sure everyone has food they enjoy.


As soon as you walk in it has a very nice feel to it.

Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the feedback we take pride in all food being homecooked.
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Review of

Romans Care Home

from Matthew C (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum is very happy here, The staff are all fantastic, friendly and helpful, always have time to say hello and for a quick chat. The home is well appointed and well maintained inside and out, always clean and tidy and fresh. There are a good range of events for the residents, family and friends are welcome.
The food is very good, particularly their summer barbeques! I would not hesitate to recommend the Romans.
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the feedback. we do love a BBQ at Romans. Summer here we come
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Review of

Romans Care Home

from Richard B (Son of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
A safe and comfortable environment. Food excellent and management approachable and helpful . Sometimes appear a little short on staff at weekends .Room is ok . Clean and functional . Some nice activities are organised"



.

Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the feedback. we appreciate all feedback as it helps us to improve the care that we deliver to those who live with us
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Review of

Romans Care Home

from Sue W (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our family have witnessed a huge improvement in mum's general wellbeing since she has been in the care of the wonderful team at Romans. She enjoys the quality of the food and participates in quizzes and other events. The staff know her well and are always helpful, fun and encouraging. She loves going
out in the garden in the summer.
Most importantly for us, we know that mum is safe and cared for in the best place she could be.
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you Sue for the lovely comments, we appreciate these and will share with the team
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Review of

Romans Care Home

from Melanie W (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 4.0 out of 5
Dad is settled and his needs ate taken care of. I feel happy knowing he is safe and content. He likes the company, entertainment, church services and food. His room is warm, bright and comfortable. The staff are helpful, caring and friendly. On the negative side, sometimes his clothes go missing in
the laundry and he ends up with someone elses', but he doesnt seem to mind and sometimes we are late to hear news eg if he's had a fall or if he's given medication but this is not an issue to be raised. Overall we are happy.
Reply from Sarah Mainwaring, Manager at Romans Care HomeThank you for the review Mel, we will take on board comments made
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Review of

Alexander House Residential Care Home Wimbledon

from R B (Son of Resident) published on 23 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is very well cared for. The current redecoration brings a fresh new ambience for spring! The staff cope well with some residents challenging behaviours. The. In-house food preparations are always nutritious.
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Review of

Erith House

from L B (Son of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Erith House cared for my Dad over his last few challenging years and are still caring for my Mum. Both joined the community during Covid lockdowns, which was far from ideal timing, but the staff made the transition feel safe and welcoming. Since restrictions have eased I've been able to see much more
of the care and attention the team give to each resident. They have coped brilliantly with the ups and downs of life, including my Dad's passing a year ago, and make Mum feel loved and at home in Erith House. The team works well together, performing their different roles efficiently, effectively and (importantly) giving time to each resident according to their needs. As she approaches 100 it's very good to know that Mum is content and well cared-for. A big thank you to all the team.
Reply from Sam Vincent, Keychange at Erith HouseThank you very much for your kinds word and for the collaborative approach to care for loved ones over the years
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Review of

Erith House

from E K (Wife of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Satisfied with the care that my husband receives daily from the excellent staff! Furthermore, I am welcomed kindly everyday when visiting. This is a fantastic feeling for a family member struggling to cope with a loved ones illness.
Reply from Sam Vincent, Keychange at Erith HouseThank you so much for your kind words and for all the working well together over the years.
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Review of

Erith House

from Toni C (Daughter of Resident) published on 27 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
In June/June last year my father had a nasty fall and damaged his hip, that followed by mental health problems in hospital meant a massive life change for my previously independent dad. The staff and management of Erith enveloped him and us in their care. Nothing is too much trouble for them. Without
exception the staff are patient, personable, empathic, caring and best of all they listen to their residents. They treat them with respect. My dad is the healthiest he has been since my mum passed and his days are filled with laughter.
Reply from Sam Vincent, Keychange at Erith HouseThank you so much for your kind words. We have enjoyed and continue too enjoying having dad with us at Erith and working with such a kind family.
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Review of

Rose Lawn

from Sally A (Daughter of Resident) published on 22 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rose Lawn is a bright care home which doesn't feel like walking into a home for the elderly. Everyone is very friendly and professional. The daily freshly cooked food is great. I am very happy my mother is there.
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Review of

Fair Havens Care Community

from S B (Daughter of Resident) published on 5 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living at Fairhaven for over two years and during that time she has received excellent care. On my visits to the home I am always met with a friendly greeting. I find the staff to be well trained, showing patience and understanding and they treat my mother with kindness and respect.
Reply from Tracey Halley, Manager at Fair Havens Care CommunityThank you S B for your care review, I will pass on your kind words to all the staff
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Review of

Alexander House Residential Care Home Wimbledon

from W H (Nephew of Resident) published on 21 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been living at this aged care home for nearly four years, and our family has been consistently impressed with the quality of care and the warmth of the staff. One of the standout aspects is their excellent staff retention - many of the same caring faces have been there since she moved in,
which provides real comfort and continuity. The home itself is always clean, well maintained, and surrounded by lovely gardens that create a peaceful atmosphere. The staff are genuinely attentive, taking the time to know each resident and making sure their individual needs are met with compassion. There's also a great range of activities on offer, ensuring that everyone has opportunities to stay active, social, and engaged. It's clear that the team takes pride in creating not just a safe environment, but a true sense of community. We feel very lucky that my aunt calls this place home.
Reply from Andrea Jones, Manager at Alexander House Residential Care Home WimbledonThank you so very for your kind words, your aunt is very precious to us, her wellbeing and safety is paramount, which goes without saying for all our residents
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Awards / Recognitions (11)

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Frequently Asked Questions about Keychange Charity

Costs for care homes owned by Keychange Charity

Average costs per week for care homes owned by Keychange Charity by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Keychange Charity, based on 7 out of 7 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,344
Residential Dementia Care £1,351
All Care Types £1,344
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Keychange Charity own?

Keychange Charity own 7 Care Homes.

Which Keychange Charity Care Homes have the highest review score?

Fair Havens Care Community, Alexander House Residential Care Home Wimbledon & Rose Lawn have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Keychange Charity to verify any information. View our terms and conditions. Keychange Charity has an Enhanced Service – more info.