Care Home Owned by Keychange Charity in London

which provides real comfort and continuity. The home itself is always clean, well maintained, and surrounded by lovely gardens that create a peaceful atmosphere. The staff are genuinely attentive, taking the time to know each resident and making sure their individual needs are met with compassion. There's also a great range of activities on offer, ensuring that everyone has opportunities to stay active, social, and engaged. It's clear that the team takes pride in creating not just a safe environment, but a true sense of community. We feel very lucky that my aunt calls this place home.

barbecue not long ago it was a great day with lots of food, family of all that stays there and again I couldn't of asked for more from the Manager Andrea, awesome place to be so thank you again

our Uncle, whom ate well and spoke positively of staff; their affection and social activities. Our uncle particularly enjoyed the recent horse riders visit; he loves horses! Staff seem trauma-informed and warmly responsive to residents individual needs ands wants; human rather than clinical. Thank you to the management and team for our lovely visit and for all you do to help our dear Uncle feel at home, as he continues to adapt to a challenging health condition, and the need for residential care, as well as managing grief; the loss of his dear wife; his childhood sweetheart and life partner. Our uncle looked well; all things considered. We look forward to returning! All good wishes.

is cared for - and that they have a happy community around them.

what an amazing thing to do for all the residents.
Nothing is to much trouble brilliant in every way. My mum has been here for just over a year now and the care and dedication she receives from all who work there brings a tear of joy to me everyday

so glad I chose Alexander House.

my friend's residence his everyday carers have been consistently kind and thoughtful. I find them well informed about his care and health needs. They are professional. The Home is welcoming to visitors. I am received warmly and cheerfully by name. The food provided is very good and well prepared. It conforms to my friend's dietary needs and his preferences. My friend is settled in one of the larger rooms which enjoys a pleasant aspect. The room is comfortable and well maintained. My friend is happy residing in the Home. This is confirmed when I ask him and in the way he responds to his carers.

knows her business. The carers were their usual delightful selves and one danced with a resident. This was delightful to watch and somewhat unexpected because I didn't think any of the residents were that mobile! (My mother is now 99 and is the third oldest resident). The crucial point for those reading these reviews is that my mother loves it at Alexander House.

The day trips and other activities are excellently planned and thought out. The highly trained have made a potentially difficult situation, especially easy. They treat my mother with dignity and compassion at all times, as well as maintaining a very high standard of care. Would highly recommend it.

Care Home Wimbledon for a few weeks. The staff treated my aunt with such kindness and respect. We visited most days and everyone was always very welcoming of us too, which was much appreciated. It's a very pleasant place, full of light and has a lovely garden. My aunt was not able to join other residents for her meals or the activities and spent her time resting in her room but she was safe and she was cared for. We shall always be grateful to one member of staff and the team for everything they did for my aunt. Thank you all.