Rosemary Mount

I come as a visitor to see my bro-in-law and prefer to see him downstairs where all the activity is happening rather than sitting in his room. The staff are always accomodating when I phone to request he is up, and many thanks to them. He is content with his "home" I feel and long that may continue. Many thanks, R. Mount

The staff are very caring, patient with Mum who has learning difficulties. The atmosphere is always a positive vibe. There are lots of fun activities for residents to enjoy. There is a great communal spirit amongst the residents + staff. My mum couldn't be in a better place :)

My sister has been a resident at Rosemary Mount for over 10 years. The standard of care has been consistently high, I feel I can always approach staff and management with any concerns I may have.

My dad was a resident in Rosemary Mount for 2 years. The staff couldn't have treated him any better. They were always upbeat and kind to all their residents. They went the extra mile and always made us feel very welcome and involved in his care. We have some treasured memories of dad at the wonderful garden parties they put on and we will always be grateful to each and every member of staff.

I had no idea of what to expect when I arrived and was introduced to some of the staff. So many names to remember. After 24 hours I found that I was comfortable when I entered the lounge and the dining room and joined other residents. The only problem I had with my room was the lack of hot water in the bathroom which was quickly put right by the maintenance staff when they obtained the necessary parts. The most impressive feature of Rosemary Mount was the caring attitude of the staff towards the residents, some of who had serious problems. Generally everybody got on well together and meal times were something to look forward to. There is not much room on the review to give a broader outline of my experience but thank you for looking after me during my two week stay. Best wishes to the staff.

Thank you all for all the love and care.

I was extremely stressed, wondering how I would cope, as my husband was recovering from an operation, two weeks before I was due to have an operation. We both have mobility problems. I was totally reassured from my very first enquiry, and my husband was very well cared for while I was in hospital. I was then able to join him, to recover. The rooms are all extremely clean; the food is good and they accommodated my allergies; we were able to eat in our rooms when we didn't feel able to go to the dining room. There were activities, and TV in a lounge, or in the bedrooms, and places to sit and read, including the lovely garden when weather permits. Staff are friendly and we were made very welcome, with nothing too much trouble.

I am very happy to say that my mother is being looked after very well indeed. She is more than happy and has everything she needs there. I, myself, can now stop worrying in the knowledge that she is safe and being looked after in the best possible way. Staff at the care home are very good and make her stay an enjoyable experience.

Rosemary Mount is a brilliant place. The management and care staff are really excellent. If there are any problems they are quick to sort everything out and reassure all the clients. There are many activities for everyone to join in. Rosemary Mount is impeccably clean. They are also great when visitors come and make us very welcome. My mum feels very safe here.

Can’t recommend them highly enough.

Kindest regards.

Mum is being provided with a safe, caring and dignified home. I am immensely grateful to the staff and their dedication to the residents.

The staff have been very helpful and respectful towards my nan, always delighted to help.

Exceptional care from day one of care home admittance. Staff are all very helpful and cheerful. I feel my mother is very well looked after and all her needs met. The social interaction with residents is thoughtful and of great value to Mum. Mum has made friends with residents, which is of great value. She enjoys the food, with choices of various menus.

I have been treated with dignity and respect throughout my stay by all the staff. My respite has enabled me to recover from my operation so I can now go home and look after myself. A big thank you to all the staff for their care and kindness.

This was an excellent experience for my father-in-law. After having his pacemaker updated, we felt that he needed a bit of respite care to get him back to being independent again. The staff were amazing with their care for him and he was very well looked after. His confidence was built up and this made it possible for him to look after himself. We cannot thank Rosemary Mount enough in helping him.

My care home experince for the past five weeks was one to look back upon with much satisfaction in all aspects of their itinerary. Not only did the staff treat me so well, but they also looked after my family and visitors during their short stays. So a big thanks to everyone; it's well deserved.

Thank you!

My father enjoyed his stay at Rosemary Mount and has said he would love to live there permanently one day. The staff have been wonderful to Dad and so very helpful to me.

When we visit with her beloved dogs we are always welcome. The staff are polite, the home is very clean and other residents look content.